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DUKE FARMS 9611 AVAYA End User Guide 

 

 

MAIN PHONE SCREEN 

The Main phone screen displays three 

call appearances 

which are labeled as your extension number.  These three 

call appearances allow you to make and receive both internal and external calls. 
 

SOFTKEYS 

Use the 4 gray softkeys below the display to select features or options displayed on the screen.  The softkey labels are 
dynamic and will vary depending on the feature that is currently selected. The softkey labels will change according to 
the options available for the selected line.  

(Hint: Hold, Conf, Transfer and Drop appear on these softkeys during an 

active call) 

 

SCROLLING AND NAVIGATION 

Use the 

up

 and 

down

 navigation arrows to scroll through lists.  Use the 

right

 and 

left 

navigation arrows to scroll 

between screens, menus and logs or to move the cursor during text input. 

 

When you scroll to a line on the display, that line is selected.  The selected line is highlighted in black with white letters.  
The softkey labels will change according to the options available for the highlighted line.  The 

OK

 button is a shortcut 

for the default action.   
 

PHONE BUTTON 

(Exit/ Escape)

 

Pressing the 

Phone

 button will return you to the main phone screen, whether you are viewing your programmed 

features, contact list, call log, or are in the Avaya menu. 
 
 

HELP DESK:

 with any issues call:  

IS HELP DESK

 ext 

3611 

 

 

Summary of Contents for IP Office 9611

Page 1: ...op appear on these softkeys during an active call SCROLLING AND NAVIGATION Use the up and down navigation arrows to scroll through lists Use the right and left navigation arrows to scroll between screens menus and logs or to move the cursor during text input When you scroll to a line on the display that line is selected The selected line is highlighted in black with white letters The softkey label...

Page 2: ...oes not send calls immediately to your voice mailbox if you lift that handset you will be answering that call If you are on another call the telephone displays the incoming call and the softkeys provide options Press Ans Hold to put the first call on Hold when you answer the new call Press Ans Drop to automatically drop the first call when you answer the new call MUTE Pressing Mute during a call w...

Page 3: ...Dial in the person s name using the dial pad Hint use only one keystroke per letter for Smith press 7 6 4 8 Names appear at the top of the display 4 Select Next for the next name that matches your search 5 Select Call Display to dial the displayed number or press Phone to exit without making the call MESSAGE BUTTON Button will be lit for new voicemail messages 1 Press the Message button or you can...

Page 4: ...one Viewing the History 1 Press the History button 2 Scroll to the right or left to view separate lists of your answered outgoing or missed calls 3 Select the entry you want to view Calling a person from the call history 1 Press the History button 2 Use the up and down navigation buttons to scroll and then select the person you want to call To view another log Answered Calls Missed Calls Outgoing ...

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