Axis Q1615, User Manual

Page 1: ...AXIS Q1615 E Network Camera User Manual...

Page 2: ...Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 Low Voltage LVD Directive 2006 95 EC See Safety on page 3 Restrictions of Hazardous Substances R...

Page 3: ...esignated collection point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe This...

Page 4: ...duct 20 Basic Setup 20 Adjust Focus 20 Focus Assistant 21 Video and Audio 22 Video Stream 22 Stream Profiles 23 Camera Settings 24 View Area 27 Overlay 28 Privacy Mask 30 Focus 30 Audio Settings 30 Au...

Page 5: ...Maintenance 58 Support 59 Advanced 59 Reset to Factory Default Settings 60 Troubleshooting 61 Check the Firmware 61 Upgrade the Firmware 61 Symptoms Possible Causes and Remedial Actions 62 Technical S...

Page 6: ...ock screw for focus ring 4 Focus ring 5 I O connector 6 Iris connector 7 Power connector 8 Power LED indicator 9 Network LED indicator 10 RS485 RS422 connector 11 Network connector PoE 12 Control butt...

Page 7: ...quired during installation 4 Top Cover 5 De humidifying membrane Do not remove 6 Network camera 7 Safety wire tab 8 Cable holes with cable gland 9 Bottom cover screws 4x 10 Cable cover 11 Cable cover...

Page 8: ...ut will show as active shown under System Options Ports Devices if the alarm device is activated Digital input An alarm input for connecting devices that can toggle between an open and closed circuit...

Page 9: ...stop the focus assistant For more information see the Installation Guide LED Indicators LED Color Indication Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Stea...

Page 10: ...nd restart the Focus Assistant The lens is less optimally adjusted Red The camera has been moved or an object has been inserted in front of the lens Exit and restart the Focus Assistant The lens is po...

Page 11: ...type 3 In Iris configuration Click Edit 4 Go to the Upload tab 5 Click Browse and select the configuration file 6 Click Upload The installed iris lens should now be included in the Iris Selection dro...

Page 12: ...ut how to discover and assign an IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup...

Page 13: ...Config see page 60 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image...

Page 14: ...ton from Live View Config Action Buttons The Audio clip drop down list allows you to play an audio clip from the Live View page Select the audio clip and click the Play button Manual Trigger The Manua...

Page 15: ...and the microphone Half duplex mode The Talk Listen button is used to switch between sending and receiving audio The button can be configured from the Audio tab in the AMC Control panel Push To Talk m...

Page 16: ...on a position on the focus bar to set the focus position This will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Ir...

Page 17: ...there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 10 simultaneous unicast connections Multicast RTP This method RTP over UDP sho...

Page 18: ...rom the Axis product in the following ways Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and whe...

Page 19: ...ssed in the following ways VAPIX Application Programming Interface API For more information visit www axis com developer Windows Media Player supports simplex audio The following paths can be used Uni...

Page 20: ...ould always be opened to its maximum while focusing This gives the smallest depth of field and thus the best conditions for correct focusing 1 Open the product s home page and go to Setup Basic Setup...

Page 21: ...e distant focus position by loosening the lock screw for the focus ring and turning the focus ring fully counter clockwise 4 Press and quickly release the Function button When the Status LED flashes g...

Page 22: ...l counter can be accessed from Video Audio Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rect...

Page 23: ...t rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended t...

Page 24: ...product Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product A capture mode with a large maximum resolution has a reduced maximum frame rate an...

Page 25: ...indicated in the camera unit below the zoom puller Check the Electronic image stabilization EIS box and adjust the focal length slider to match the set focal length value on your camera unit To see t...

Page 26: ...age especially in low light situations Shutter Gain The shutter and gain settings affect the amount of motion blur and noise in the image To adapt to different lighting available storage space and ban...

Page 27: ...k and white when the IR cut filter is off If using automatic Exposure control set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions The Day Nigh...

Page 28: ...clude time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming Date Time Formats in the online help 5 Define text overlay characteristi...

Page 29: ...sic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D...

Page 30: ...r on the lens step 3 before starting the automatic fine tuning step 4 If the camera is placed so that it is difficult to look at the image and move the pullers at the same time you can use the Focus A...

Page 31: ...e signal of the external microphone connected to the Axis product This option is not available when the Line source is selected The Microphone power option provides DC power for an external microphone...

Page 32: ...peakers A stereo connector must be used for the audio out Configure the audio output settings under Video Audio Audio Settings Output gain Control the volume dB Full Scale of the line audio output If...

Page 33: ...ion JPEG Requires one of the following installed on the client JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Windows Internet Explorer Still image Displays still images only Click the Refresh button...

Page 34: ...o run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining th...

Page 35: ...r a descriptive name in the Current position field 4 Click Add to save the preset position The entire view area is treated as the Home position which is readily accessible by clicking the Home button...

Page 36: ...ol Queue The administrator can set up a queue for PTZ controllers from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control fo...

Page 37: ...1615 E Network Camera PTZ Pan Tilt Zoom Note The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the cli...

Page 38: ...To send an email select Send Notification and select a Recipient from the list of defined recipients Note The While the rule is active option under Duration cannot be used with camera tampering since...

Page 39: ...the top and drag to the desired position of the window 5 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active...

Page 40: ...ly detect flashing light select a low sensitivity In other cases high sensitivity is recommended Audio Detection The Axis product can be configured to generate an alarm when audio rises above or falls...

Page 41: ...tation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For i...

Page 42: ...E Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default S...

Page 43: ...a s field of view Set up motion detection and add a network share 1 Go to Detectors Motion Detection and configure a motion detection window See page 39 2 Go to System Options Storage and set up the n...

Page 44: ...ts and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider...

Page 45: ...mple every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule...

Page 46: ...oaded that is not the date the recordings were made Note To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www...

Page 47: ...AXIS Q1615 E Network Camera Recordings 5 Click Save to save and start the recording 47...

Page 48: ...the product to factory default settings will erase any uploaded language files and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the langua...

Page 49: ...rface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF...

Page 50: ...m Options Security Certificates See Certificates on page 50 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options Security IEEE...

Page 51: ...selecting this option will disable audio globally in the Axis product for configured events and profiles with audio as well Date Time The Axis product s date and time settings are configured under Sys...

Page 52: ...according to the configuration in the network router To enable IPv6 go to System Options Network TCP IP Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s...

Page 53: ...le clear the Enable AVHS box One click enabled Press and hold the product s control button see Hardware Overview on page 6 for about 3 seconds to connect to an AVHS service over the Internet Once regi...

Page 54: ...more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from...

Page 55: ...hange this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Option...

Page 56: ...ere the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start Warm start Link up Authentication failed Note All AXIS Video MIB...

Page 57: ...SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under General Settings select Remove recordings...

Page 58: ...e with the Axis product Select the desired Port Type from the drop down list For more information on Serial Port Settings and Daisy Chain Port Settings see the online help Port Status The list on the...

Page 59: ...f the captions are links to the proper Setup page Logs Reports The System Options Support Logs Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis...

Page 60: ...s Support does not provide assistance Reset to Factory Default Settings Important Reset to factory default should be used with caution A reset to factory default will reset all settings including the...

Page 61: ...to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s web pages 3 Under Up...

Page 62: ...atic IP address is also used by another device there may be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct pro...

Page 63: ...rendering of H 264 images Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Color saturation is different in H 264...

Page 64: ...ted under Setup Video Audio Audio Settings Feedback loops Feedback loops might appear in full duplex mode Try moving the microphone or the speaker or use half duplex mode instead Storage and disk mana...

Page 65: ...h Profile Motion JPEG Resolutions WUXGA 1920x1200 25 30 fps no WDR 1920x1200 to 160x90 HDTV 1080p 25 30 fps WDR 1920x1080 to 160x90 HDTV 1080p 50 60 fps no WDR 1920x1080 to 160x90 Frame rate WUXGA 192...

Page 66: ...PS SSL TLS QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour UPnP SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS SSH This product includes software developed by the Op...

Page 67: ...s Edge storage SD SDHC SDXC UHS I memory card slot card not included Memory card up to 64 GB Support for recording to network share Network Attached Storage or file server Operating conditions 30 C to...

Page 68: ...ons 0 V DC 1 DC output 2 Can be used to power auxiliary equipment Note This pin can only be used as power out 12 V DC Max load 50 mA Digital input Connect to pin 1 to activate or leave floating unconn...

Page 69: ...is 30 m 98 4 ft SD Card Slot The Axis product supports microSD cards with up to 64 GB of storage For best recording performance use ultra high speed microSD cards microSDHC UHS I or microSDXC UHS I P...

Page 70: ...s Heavy usage of event settings affect the product s CPU load Frame rate affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers...

Page 71: ...User Manual Ver M2 8 AXIS Q1615 E Network Camera Date June 2014 Axis Communications AB 2014 Part No 55575...