Barco ClickShare CX-20 Gen2, User Manual

Page 1: ...ENABLING BRIGHT OUTCOMES User guide Model C3010S ClickShare CX 20 Gen2...

Page 2: ...Registered office Barco NV President Kennedypark 35 8500 Kortrijk Belgium www barco com en support www barco com Barco NV Beneluxpark 21 8500 Kortrijk Belgium www barco com en support www barco com...

Page 3: ...signin Product Security Incident Response As a global technology leader Barco is committed to deliver secure solutions and services to our customers while protecting Barco s intellectual property When...

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Page 5: ...lickShare PresentSenseTM 27 2 7 App based conferencing 30 2 8 User Interface 30 2 9 Extended desktop 31 2 10 Share an application 32 2 11 Microsoft Office PowerPoint Presenter mode 34 2 12 View room d...

Page 6: ...20 Gen2 6 A 2 4 Product compliance Russia 52 A 3 End User License Agreement EULA 52 A 4 Open source software provisions 58 A 5 Disposal information 58 A 6 RoHS compliance 59 A 7 Addresses and contact...

Page 7: ...ilable System documentation A printed copy of the Safety Guide is included in the CX 20 Gen2 box at purchase Other documentation such as user guide installation manual and service manual can be downlo...

Page 8: ...part of your laptop This CX 20 Gen2 not only helps the presenter get the presentation on screen in a second but it also allows the other people in the conference to participate more actively The resul...

Page 9: ...he Base Unit can be put on the meeting room table or mounted on a wall or ceiling Check the installation guide for instructions on how to install the Base Unit 1 2 4 3 5 Image 1 2 1 USB Type A port US...

Page 10: ...d software update of the Button is done you can now unplug the Button from the Base Unit red blinking an error occurred dark deep standby off Power button The button on top of the Base Unit has a stan...

Page 11: ...gs for waste regulation Made in 1 4 Mobile Device Support Overview The below list of Apps are supported by ClickShare and can be installed on your mobile device from Google Play or Apple App Store Or...

Page 12: ...R5900114 01 ClickShare CX 20 Gen2 12 CX 20 Gen2 Introduction...

Page 13: ...26 2 6 Walk in and connect with ClickShare PresentSenseTM 27 2 7 App based conferencing 30 2 8 User Interface 30 2 9 Extended desktop 31 2 10 Share an application 32 2 11 Microsoft Office PowerPoint...

Page 14: ...2 Basic Use with Button Basic functionality When entering a meeting room equipped with ClickShare and if the display is not in screensaver mode the ClickShare wallpaper is shown on the display The co...

Page 15: ...ronment when connected to internet driver will be installed and the executable will be started by the driver For Mac environment CD ROM drive will appear open it and launch the application to get star...

Page 16: ...system When a USB echo cancelling audio device is connected to the Base Unit all audio content audio and speaker audio is played via the speakerphone system A pauze and stop sharing indication is mod...

Page 17: ...7 A No peripherals attached local view active B Camera and speakerphone attached only local view C Camera and speakerphone attached and active local view active 1 Local view active 2 Camera connected...

Page 18: ...desktop app With the ClickShare desktop app installed on your computer you can enter a meeting room and get on the screen in a few seconds The ClickShare desktop app connects to the meeting room scre...

Page 19: ...ation Or click cancel if you want to stay in the current user interface Image 2 11 Once the switch is confirmed a screen appears where the user can click on Learn more to be redirected to Barco s webs...

Page 20: ...k on the desired meeting room If the use of a pin is enabled on the Base Unit the ClickShare desktop app will prompt you to enter the pin that is shown on the meeting room screen Enabling the pin on t...

Page 21: ...ill connect to the meeting room Image 2 17 Ready to share 3 Start sharing a display or a window Click on the desired object you want to share Image 2 18 When the sharing is started a stop sharing and...

Page 22: ...you are still connected to the screen How to use with PIN in the new user interface 1 Enter a meeting room The ClickShare desktop app will list up to 5 most nearby meeting rooms and sort them based o...

Page 23: ...or when you walk away from the meeting room the app will show a message indicating you probably left the meeting room and you are still connected to the screen ClickShare Desktop app in a conference r...

Page 24: ...ndows will open Image 2 23 Start your meeting Teams window will open where the user will be able to join in order to get connected to Teams When in Teams the user will use Teams only if he wants to sh...

Page 25: ...nd ongoing meetings you can join based on your personal calendar Depending on the type of meeting and its location information you ll be able to connect to the meeting room and or join the conference...

Page 26: ...ue To the left calendar not integrated Note a restart of the ClickShare Desktop App is required after re enabling the calendar integration 2 5 Calendar integration Calendar integration in the Base Uni...

Page 27: ...of nearby meeting rooms ClickShare PresentSense requires version 4 5 or higher of the ClickShare desktop app to be installed on your computer This function is only available for WindowsTM How it work...

Page 28: ...ivate Image 2 32 Back ground color of the toggle becomes blue You can revoke this permission at any time by sliding the toggle to the left Entering a meeting room 1 Step in a meeting room with ClickSh...

Page 29: ...2 34 Walk in without PresentSense active on your desktop app 1 Walk in a meeting room that is sending out the ClickShare PresetSense signal and start sharing content A popup message will be displayed...

Page 30: ...inistrator to install or deploy it for you How it works 1 Click on the ClickShare icon to open the ClickShare Desktop App Select the meeting room out of the displayed list of nearby meeting rooms Conn...

Page 31: ...n the ClickShare Extension pack product page https www barco com en product clickshare extension pack With extended desktop you can take advantage of both your laptop screen and the central meeting ro...

Page 32: ...captured and displayed on the meeting room display How to select 1 Click on the menu icon of the Ready to share message Image 2 41 The content menu opens 2 Check the check box before Extended desktop...

Page 33: ...t 6 open applications on your computer are displayed Image 2 43 2 Click on the application to share A red square indicates the selection Only the selected application is shared on the meeting room dis...

Page 34: ...functionality through a useful notification This notification remains on screen for 10 seconds and is only shown the first five times your share a Slide Show Image 2 46 Presenter mode on Windows 1 Op...

Page 35: ...copy of what is on the meeting room display This is useful when e g sitting in the back of the room when you are taking meeting notes or when you wish to share what is shown in the room by yourself or...

Page 36: ...plugging the Button ClickShare speaker as default device and room speakerphone as default communications device The speakerphone is available and can be used even when not on screen The sound coming o...

Page 37: ...stem When downgrading or updating to an older version of the Base Unit software the Button need to paired manually to update their software A Button can only be paired to one Base Unit at a time The B...

Page 38: ...streaming between devices of audio video device screens and photos The ClickShare Base Unit can be configured to receive the airplay streaming Why Airplay You want to show multiple people your photos...

Page 39: ...imedia content between Miracast devices Miracast allows users to wireless share multimedia including high resolution pictures and high definition HD video content between Wi Fi devices even if a Wi Fi...

Page 40: ...R5900114 01 ClickShare CX 20 Gen2 40 Getting started...

Page 41: ...41 R5900114 01 ClickShare CX 20 Gen2 3 1 Basic troubleshooting 42 Troubleshooting 3...

Page 42: ...meeting room audio system Your audio signal on your PC is muted Right click on the speaker icon and switch off the mute Audio system of the meeting room is not switched on Switch on the audio system o...

Page 43: ...onsible Some programs of Windows are not shown on the display Use of overlays 3D or hardware acceleration in the GPU Disable overlays or hardware acceleration in the GPU Disable AeroGlass in Windows 7...

Page 44: ...shared content becomes grayed out Connection between the ClickShare application or Button and the Base Unit is lost ClickShare tries to restore the connection automatically If this fails the LEDs of t...

Page 45: ...r computer when using ClickShare you will need to download and install the ClickShare extension pack barco com clickshare extensionpack Old Extension pack installed ClickShare will only work with the...

Page 46: ...ClickShare Speakerphone if available right click and select as Default communications device Audio is heard in the room while not sharing on the big screen ClickShare speakerphone is selected as defau...

Page 47: ...eneral statements 48 A 2 Product compliance 49 A 3 End User License Agreement EULA 52 A 4 Open source software provisions 58 A 5 Disposal information 58 A 6 RoHS compliance 59 A 7 Addresses and contac...

Page 48: ...l electronic circuitry provided by the purchaser e g interfaces Normal wear as well as normal maintenance are not subject to the guarantee provided by Barco either The environmental conditions as well...

Page 49: ...tween the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for h...

Page 50: ...imized Caution Exposure to Radio Frequency Radiation 1 To comply with the Canadian RF exposure compliance requirements this device and its antenna must not be co located or operating in conjunction wi...

Page 51: ...RF exposition une distance de s paration d au moins 20 cm doit tre maintenue entre l antenne de cet appareil et toutes les personnes Base Unit contient FCC ID 4491A WCBN814A IC Button mod le R9861600...

Page 52: ...n unchanged during the term of that license and or in respect of such changed elements The other contract documents Product Specific EULA Maintenance and Support Agreement if and when provided alongsi...

Page 53: ...arco You agree not to use the Software in association with other hardware or software that allows to pool connections reroute information reduce the number of devices or users that directly access or...

Page 54: ...ress stated above to obtain such code on tangible medium against payment of the cost of media shipping and handling 3 4 Copyright The Software is protected by national and international laws and treat...

Page 55: ...THE MAXIMUM EXTENT PERMITTED BY LAW WHERE NO FURTHER EXCLUSION IS LEGALLY ALLOWED TO THE MAXIMUM EXTENT PERMITTED BY LAW IN NO EVENT WILL BARCO BE LIABLE FOR ANY INDIRECT SPECIAL PUNITIVE INCIDENTAL...

Page 56: ...on or control unless legally prohibited 11 Final Clauses 11 1 Entire Agreement This License Agreement is the only understanding and agreement between you and Barco for use of the Software This License...

Page 57: ...elpdesk support are available at your option on the terms of Barco s then current warranty rider Higher maintenance and support levels can be obtained at the moment of product sale or during the Barco...

Page 58: ...RMATION DETAILS IS TO BE FOUND IN EACH SPECIFIC OPEN SOURCE LICENSE Copyright on each Open Source Software component belongs to the respective initial copyright holder each additional contributor and...

Page 59: ...ectrical and Electronic Products Also called RoHS of Chinese Mainland the table below lists the names and contents of toxic and or hazardous substances that Barco s product may contain The RoHS of Chi...

Page 60: ...um Cd Hexavalent chromium Cr6 Poly brominated biphenyld PBB Poly brominated diphenyl ethers PBDE Printed Circuit Assemblies O O O O Cables O O O O Chassis O O O O Power Supply Unit O O O O O 1 0 1 wt...

Page 61: ...en2 Made in information The made in country is indicated on the product ID label on the product itself Production date The month and year of production is indicated on the product ID label on the prod...

Page 62: ...R5900114 01 ClickShare CX 20 Gen2 62 Regulatory information...

Page 63: ...ia 52 Compliance US 49 Contact 60 Contact address 60 CX 20 Gen2 About 8 D Desktop app PresentSense 27 Disposal 58 Battery 59 E Environmental information Disposal information 58 RoHS compliance 59 EULA...

Page 64: ...rsions 8 Registered office 60 Regulatory information 47 Room Dock 38 S Share an application PowerPoint Presenter mode 34 Share application Share 32 Standby mode 14 Stop sharing 35 T Troubleshooting 41...

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Page 66: ...www barco com R5900114 01 2023 08 22 Wi Fi...