Beko B3W5962I, User Manual

Page 1: ...Washing Machine User Manual B3W5962IW 2820529581_EN 20 09 21 14 34 Document Number ...

Page 2: ...er the product to someone else provide the user manual as well The manual contains warranty conditions operation and troubleshooting methods for your product If you have any questions or concerns please call our contact centre or find help and information online at www beko co uk Explanation of symbols Throughout this user manual the following symbols are used A Danger that could result in death o...

Page 3: ...rmhouses By customers of hotels motels and other accommodation facilities Bed and breakfasts hostel like environments Common areas of apartment blocks or laundries Use the product only for washing textiles with a machine washable label attached by the manufacturer The product is not intended for commercial use A1 2 Safety of children vulnerable persons and pets u This product can be used by childr...

Page 4: ... the power cable Do not over bend crush and touch the power cable to sources of heat u Do not use extension cables multi sockets or adaptors for powering the product u The plug should be easily accessible If this is not possible follow the electricity regulations of the electrical wiring the product is connected to and there should be a mechanism fuse switch contact breaker etc to separate all pol...

Page 5: ... the temperature drops below 0ºC u Do not place the product on a carpet or similar surface It would create fire hazard since it cannot receive air from underneath u Place the product on a clean even and hard floor and balance with the adjustable feet u Connect the product to a grounding plug protected by a fuse suitable to the current values on the type label Make sure the grounding is carried out...

Page 6: ...is connected to turn off the water tap and call an authorized service u Do not place sources of ignition burning candle cigarettes etc or sources of heat irons furnaces ovens etc on top of or near the product Do not put inflammable explosive materials near the product u Do not stand on top of the product u Unplug the product and turn off the tap if you will not be using the product for long period...

Page 7: ...hingathightemperatures Therefore do not allow especially children to touch the glass part of the loading door during washing A1 7 Maintenance and cleaning safety u Do not wash the product with pressure washers by spraying vapour water or pouring water u Do not use sharp and abrasive tools while cleaning the product Do not use household cleaners soap detergent gas gasoline thinner alcohol varnish e...

Page 8: ...s of the product are manufactured from recyclable materials in accordance with our National Environment Regulations Do not dispose of the packaging materials together with the domestic or other wastes Take them to the packaging material collection points designated by the local authorities 3 Intended use This product has been designed for domestic use It is not for commercial purposes or it should...

Page 9: ...et Double Water inlet Available Electrical input V Hz 230 V 50Hz Total current A 10 Total power W 2200 Main model code 1321 A WARNING Consumption values are applicable for cases where the wireless network connection is off Rinse Spin Drain Prewash Fast Fast Extra Rinse Extra Water Anti Crease Pet Hair Removal Rinse Hold No Water Drain Soaking Spin No Spin Tap Water Cold Steam Time Delay Night Modu...

Page 10: ...ace it onto a carpet with high pile or other similar surfaces Inappropriate floor may cause problems of noise and vibration Total weight of the washing machine and the dryer with full load when they are placed on top of each other reaches to approx 180 kilograms Place the product on a solid and flat floor that has sufficient load carrying capacity Do not place the product on the power cable Do not...

Page 11: ... reverse order of the disassembly procedure Never move the product without the transportation safety bolts properly fixed in place 4 1 4 Connecting to water supply WARNING Models with a single water inlet shall not be connected to the hot water tap In such a case the laundry will get damaged or the product will switch to protection mode and will not operate Do not use old or used water inlet hoses...

Page 12: ... the hose into the waste water or do not insert it into the drain for more than 15 cm If it is too long cut it short The end of the hose should not be bent it should not be stepped on and the hose must not be pinched between the drain and the product Otherwise water discharge issues may emerge If the length of the hose is too short use it by adding an original extension hose The length of the hose...

Page 13: ...damaged or need replacing at any time it must be replaced by a special purpose made mains lead which can only be obtained from an Authorized Service Agent WARNING This appliance must be earthed If the fitted moulded plug is not suitable for your socket then the plug should be cut off and an appropriate plug fitted Destroy the old plug a cut off plug with a bare cord could cause a shock hazard if i...

Page 14: ...re dangerous to children Keep packaging materials in a safe place away from reach of the children 4 1 8 Initial use Before starting to use the product make sure that the preparations described in section Environmental instructions and Installation To prepare the product for washing laundry perform first operation in Drum Cleaning programme If this programme is not available in your product apply t...

Page 15: ...er parts of the product in time and can cause damage 4 2 3 Tips for energy and water saving Following information will help you use the product in an ecological and energy water efficient manner Operate the product in the highest load capacity allowed for the programme you have selected but do not overload See Programme and consumption table Observe the temperature instructions on the detergent pa...

Page 16: ...be used depends on the washing programme fabric type and colour Use different detergents for coloured and white laundry Wash your delicate clothes only with special detergents liquid detergent wool shampoo etc intended solely for delicate clothes and at suggested programmes When washing dark coloured clothes and quilts it is recommended to use liquid detergent Wash woollens at suggested programme ...

Page 17: ...bric dye in the softener compartment Do not use softener and starch in the same washing programme simultaneously Wipe the inside of the product with a damp and clean cloth after using starch Using anti limescale When necessary only use anti limescale produced for washing machines Using bleach and decolourants Select a programme with pre washing and add bleach at the start of pre washing Do not put...

Page 18: ...commended for colours can be used at dosages recommended for normally soiled clothes Detergents which do not contain bleach should be used Liquid detergents suitable for colours and dark colours can be used at dosages recommended for normally soiled clothes Prefer liquid detergents produced for delicate clothes Woolen and silk clothes must be washed with special woolen detergents Lightly Soiled No...

Page 19: ...800 600 90 60 40 30 20 a b c d e f h g i k l j n o m p r a Temperature indicator b Spin speed indicator c Duration information d Door lock is engaged symbol e Programme follow up indicator f No Water indicator g Add Garment indicator h Bluetooth Connection indicator i Remote Control indicator j Delayed Start Enabled indicator k Auxiliary Function indicators 3 l Child Lock is Engaged symbol m Auxil...

Page 20: ... Cottons 90 9 98 2 75 1600 Cold 90 60 9 98 2 00 1600 Cold 90 40 9 95 1 10 1600 Cold 90 Eco 40 60 40 9 57 0 935 1600 40 60 40 4 5 42 0 680 1600 40 60 40 2 5 36 0 390 1600 40 60 Synthetics 60 4 76 1 60 1200 Cold 60 40 4 74 1 10 1200 Cold 60 Quick Super Quick 90 9 75 2 30 1200 Cold 90 60 9 75 1 30 1200 Cold 90 30 9 75 0 25 1200 Cold 90 Quick Super Quick Fast 30 2 45 0 15 1200 Cold 90 Hand Wash 40 2 6...

Page 21: ... generally those that perform at lower temperatures and longer duration Noise and remaining moisture content are influenced by the spinning speed the higher the spinning speed in the spinning phase the higher the noise and the lower the remaining moisture content Consumption Values EN Temperature Selection C Spin Speed rpm Capacity kg Programme Duration hh mm Energy Consumption kWh cycle Water Con...

Page 22: ... for your laundry baby clothes bed sheets bedlinen underwear etc cotton items that requires an anti allergic and hygienic washing at high temperature with intensive and long washing cycle The high level of hygiene is ensured thanks to the steam application before the programme long heating duration and additional rinsing step Programme was tested by The British Allergy Foundation Allergy UK with t...

Page 23: ...he quick wash function is selected When the quick wash function is selected maximum 2 two kg of laundry must be washed Dark Care Use this programme to protect the colour of your dark coloured garments or jeans It performs high performance washing with special drum movement even if the temperature is low It is recommended to use liquid detergent or woollen shampoo for dark coloured laundry Do not w...

Page 24: ... a programme you can see with the HomeWhiz application as default However you can use the HomeWhiz application to select a programme from the predetermined programme set and then change and use it C If you want to use HomeWhiz feature and Remote Control function you must select Downloaded Programme Detailed information can be found in 4 3 15 HomeWhiz Feature and Remote Control Function Soft Toys S...

Page 25: ...gradually Then depending on the model of the product Rinse Hold and No Spin options appear on the display If you are not going to unload your laundry immediately after the programme completes you can use Rinse Hold function in order to prevent them from getting wrinkled when there is no water in the machine This function holds the laundry in the final rinsing water If you want to spin your laundry...

Page 26: ... the Prewash will save energy water detergent and time Fast After selecting a programme you can press the Quick Wash setting key to shorten the programme duration For some programmes the duration can shorten by over 50 Despite this the washing performance is good thanks to the changed algorithm Although it varies in each programme when you press the Quick Wash key once the programme duration decre...

Page 27: ...relevant step turns on When the function is selected the drum rotates for up to 8 hours for preventing the laundry from creasing at the end of the programme You can cancel the programme and take your laundry out at any time during the 8 hour duration Press the function selection key or the machine on off key to cancel the function The programme follow up light will remain on until the function is ...

Page 28: ...ramme and consumption table depending on the water pressure water hardness and temperature ambient temperature amount and the type of laundry auxiliary functions selected and the changes at the mains voltage With the End Time function the startup of the programme may be delayed up to 24 hours After pressing End Time button the programme s estimated ending time is displayed If the End Time is set E...

Page 29: ...of the loading door in cases when the water level is unsuitable Door Locked symbol appears on the display when the loading door is locked C If the Remote Control Function is selected the door will be locked In order to open the door you must deactivate Remote Start Function by either pressing the Remote Start button or changing the programme position Opening the loading door in case of power failu...

Page 30: ...the display remains on C If the temperature of the water inside the machine is above 50 C you cannot deactivate the door lock for safety reasons even if the water level is suitable Switching the machine to pause mode Press the Start Pause button to switch the machine to pause mode Pause symbol will flash on the display Changing the programme selection after programme has started The programme chan...

Page 31: ...t You can touch Add Remove Appliance HomeWhiz application to see the products paired with your account You can perform user pairing procedures of these products on this page C To use the HomeWhiz function the app must be installed on your smart device and your washing machine must be paired to your smart device via bluetooth If your washing machine is not paired to your smart device it works as an...

Page 32: ...he system with someone else s account you must establish a new connection between your HomeWhiz Application and the appliance Download HomeWhiz Application on the new smart device you want to use Create a new account and log in to this account on the HomeWhiz app Follow the steps described in HomeWhiz Setup 4 3 15 1 HomeWhiz Setup and proceed with the setup procedure C Since the HomeWhiz Feature a...

Page 33: ... might happen in cases such as when the appliance is turned on and there is no paired smart device via bluetooth Bluetooth settings being Off or the washing machine s door being open are examples for such cases Once you activate this function on the washing machine it will remain enabled apart from certain conditions and allow you to control your washing mahine remotely via bluetooth In certain ca...

Page 34: ...able for the washing machines After every washing make sure that no foreign substance is left in the drum If the holes on the bellow shown in the figure is blocked open the holes using a toothpick Foreign metal substances will cause rust stains in the drum Clean the stains on the drum surface by using cleaning agents for stainless steel Never use steel wool or wire wool These will damage the paint...

Page 35: ... the dirty filter and discharge the water 1 Unplug the machine to cut off the supply power A Temperature of the water inside the machine may rise up to 90 ºC To avoid the burning risk clean the filter after the water inside the machine is cooled down 2 Open the filter cover 3 Follow the below procedures in order to drain water The product has an emergency water draining hose in order to drain the ...

Page 36: ...n safety bolts are not removed Remove the transportation safety bolts Laundry quantity in the product is too little Add more laundry to the product Excessive laundry is loaded in the product Take out some of the laundry from the product or distribute the load by hand to balance it homogeneously in the product Product is leaning on a rigid item Make sure that the product is not leaning on anything ...

Page 37: ...g spinning step Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Programme time does not countdown There is unbalanced load in the product Automatic unbalanced load detection system is activated due to the unbalanced distribution of the laundry in the product Product does not switch to spinning step There is unbalanced load in...

Page 38: ... the proper programme and temperature according to the type and soiling degree of the laundry Washing machine does not rinse well The amount brand and storage conditions of the detergent used are inappropriate Use a detergent appropriate for the washing machine and your laundry Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures Detergent was ...

Page 39: ... texture Use smaller amounts of detergent for this type of item Detergent was put in the wrong compartment Put the detergent in the correct compartment Softener is being taken early by the product There may be problem in the valves or in the detergent drawer Call the Authorized Service Agent Foam is overflowing from the detergent drawer Too much detergent is used Mix 1 tablespoonful softener and l...

Page 40: ...reover to ensure product safety and to prevent risk of serious injury the mentioned self repair shall be done following the instructions in the user manual for self repair or which are available in support beko com For your safety unplug the product before attempting any self repair Repair and repair attempts by end users for parts not included in such list and or not following the instructions in...

Page 41: ...t permitted by law the Manufacturer does not accept and will not be held liable for any financial loss incurred in connection with the failure of any product to operate in accordance with the expected standards Such financial loss includes but is not limited to loss arising from Time taken off work Damaged food clothing or other items Meals taken at restaurants or from takeaways General compensati...

Page 42: ... for the repairs It is your responsibility to provide evidence to the Engineer that your product is covered by this guarantee with a proof of purchase The Manufacturer reserves the right to charge for the reasonable cost of any service call if You cannot provide evidence that your product is covered by this guarantee Where a service call has been made and the engineer finds that there is no fault ...

Page 43: ...he extra 9 year for free standing appliances or 8 year for built in appliances guarantee period 3 To activate your guarantee you MUST register your appliance within 90 days of the original purchase date by visiting beko co uk register 4 Customers will receive a unique reference code as proof of guarantee validation by email or post which must be quoted at the time of a claim being made 5 Any repai...

Page 44: ... the area around the product must be easily accessible to the Engineer without the need for cabinets or furniture to be removed or moved It is your responsibility to ensure our Engineers have a clean and safe environment to carry out any repairs Please have your Model number and Serial number available when you call us as you may be required to input your serial number into your telephone keypad d...