background image

Automatic System

Flush Button

Portion

Control

Knob

1-1/4"

32mm

1-1/2"

40mm

1/4"

6mm

Activation

Area

SureFlo

®

 Automatic, Counter-Mounted Soap Dispenser

INSTRUCTIONS FOR INSTALLATION, OPERATION & MAINTENANCE

BOBRICK MODEL B-828 FOAM SOAP DISPENSER

Parts List:

Item Description

Top Assembly with Spout, Door and Stem

LED Light Pipe

Foam Nozzle Tip with Mesh

Fiber Optic Insert with Sensor Lenses

Rubber Counter Gasket

Wave Washer

Mounting Nut

Stem Locking Nut

Foam Mixer Housing

10 

Bottom Housing Assembly (includes Soap Bottle)

11 

Optional: Battery Pack (requires (4) “D” cell alkaline  

batteries not included), order Part No. 824-241

12 

(3) Fiber Optic Cables for Sensor and LED Light Pipe

13 

Fiber Optic Connector Tip Assembly

14 

Fiber Optic Nut

15 

Portion Control Knob

16 

Automatic System Flush Button

17 

Key Hole

18 BobKey
19 

Air Tube Adapter

20 

Air Tube

21 

A/C Adapter Kit with U.S. Plug
For outlets not compatible with U.S. plugs, order 

Part No. 3974-58

© 2020 by Bobrick Washroom Equipment, Inc.

Form No. 828-391 r12/

16

/20

Printed 

in 

U.S.A.

Clearances and Mounting Requirements: 

• 1-3/8" (35mm) diameter mounting hole required.

• Minimum 18" (457mm) vertical clearance needed below the counter.

• 5" (127mm) diameter clearance needed below the mounting hole to accommodate

bottle and bottom housing.

• Minimum 2-1/4" (57mm) diameter clearance needed for Mounting nut directly below

the counter to clear sink rim.

•  Recommend drilling mounting hole 6" to 8" (150 to 205mm) from the wall, and 2-1/2" to 

3" (65 to 75mm) from sink rim.

Routine Cleaning and Maintenance:

Using a damp cloth, wipe the chrome-plated exterior of the dispenser daily.  Periodically (about 3 to 6 months), it is 

recommended to flush the system with lukewarm water for cleaning and maintenance.

1. When minimal amount of soap is left in the bottle, fill dispenser with lukewarm water from top

to dilute soap.

2. Press on Automatic System Flush Button to flush the system.

3. Once unit is flushed, press Automatic System Flush Button again to stop dispensing.

4. Fill unit with fresh foam soap, and dispense as usual.

For Retrofit:

1.

Remove existing dispenser(s).

2.

Clean area.

3.

Ensure hole is 1-3/8" (35mm) diameter.

4.

If necessary, enlarge opening using appropriate hole saw. For granite/marble counters, recommend using a diamond hole saw

(

consult with stone and granite specialist). If needed, mounting hole should be offset to clear the sink rim. The Mounting nut requires

2-

1/4" (57mm) diameter clearance directly below the counter.

To Operate:

Troubleshooting: 

1. Soap dispenser does not dispense soap, but you can hear motor running. The green LED lights up when hands are under spout.

a. Press the Automatic System Flush Button until soap comes out

b. Press Automatic System Flush Button again to turn it off

2. Soap dispenser does not dispense soap and you cannot hear motor running. The green LED does not light up when hands are

under spout.

a. Be sure power is supplied to unit.

b. Make sure Fiber Optic Nut is tight on Fiber Optic Port.

Warranty:

SureFlo Automatic Foam Soap Dispenser is warranted to be free from defects in workmanship and material under normal 

usage from the date of purchase for a period of 3 years.

For New Installation:

• Refer to mounting template for drilling locations (Form No. 824-307).

1.

Prime Unit –

 After filling

dispenser, plug in power

to start prime. If unit is

plugged in prior to filling

dispenser, place hand

under spout within sensor

location to start prime.

2.

Standard Dispense –

Place hand under spout

within the sensor location

for approximately 1/2

second to dispense

controlled amount of

foam hand soap.

3.

Adjusting the foam quality –

Foam quality in terms of

more or less liquid used to

produce the foam can be

adjusted by rotating the

Portion Control Knob

clockwise for more air in the

foam and counterclockwise

for less air in the foam.

4.

LED Light Indicators –

When activated, solid

green LED will light.

If green light is flashing,

remove hand to allow

unit to reset, then activate

again. If using battery

pack, flashing red LED

light indicates time to

replace batteries.

In the U.S.A.: BOBRICK WASHROOM EQUIPMENT, INC.

Los Angeles: 6901 Tujunga Ave., North Hollywood, CA 91605-6213: Tel: (818) 982-9600, FAX: (818) 503-1102

New York: 200 Commerce Drive, Clifton Park, NY 12065-1350; Tel: (518) 877-7444, FAX: (518) 877-5029,

or e-mail: customerservice@bobrick.com

In Canada: BOBRICK WASHROOM EQUIPMENT COMPANY

45 Rolark Drive, Scarborough, Ontario M1R 3B1 • Eastern Canada: Tel: (877) 423-6555 • FAX: (877) 423-8555 

• Western Canada: Tel: (877) 423-6444 • FAX: (877) 423-8444

Scan for SureFlo Automatic Foam 

Soap Dispenser Installation Video.

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4

Summary of Contents for B-828

Page 1: ... using appropriate hole saw For granite marble counters recommend using a diamond hole saw consultwithstoneandgranitespecialist Ifneeded mountingholeshouldbeoffsettoclearthesinkrim TheMountingnutrequires 2 1 4 57mm diameter clearance directly below the counter To Operate Troubleshooting 1 Soap dispenser does not dispense soap but you can hear motor running The green LED lights up when hands are un...

Page 2: ...s located correctly 13 Align the Top Assembly above the counter to the desired position and tighten the Mounting Nut against the bottom of counter so the Top Assembly does not easily rotate Make sure Fiber Optic Cablesarenotbetween the underside of the counter and top of Mounting Nut See Steps 3 and 4 14 Plug AC Adapter into wall and other end into Bottom Housing base Installation Filling Instruct...

Page 3: ...dels B 824 B 850 B 852 B 855 B 856 B 858 Liquid B 828 B 840 B 842 B 845 B 846 B 848 Foam Required Clearances Mounting Hole 1 3 8 35mm diameter Maximum Counter Thickness 2 50mm Below Counter 18 457mm vertical clearance 5 127mm diameter directly below mounting hole for bottle and bottom housing 2 1 4 57mm diameter needed for mounting nut directly below mounting hole If sink rim below the counter is ...

Page 4: ...to 3 64 to 76mm from Sink Rim to center of Mounting Hole 6 152mm 7 178mm Drill 1 3 8 35mm Diameter Hole 7 178mm 8 203mm Recommemded Mounting Distance to Finish Face of Wall Between 6 to 8 154 to 203mm 2 1 2 to 3 64 to 76mm from Sink Rim to center of Mounting Hole RIGHT SIDE MOUNTING TEMPLATE LEFT SIDE View from Top of Counter View from Top of Counter ...

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