Bosch B420, Setup & Troubleshooting

Page 1: ...1 2017 B426 B420 Conettix Ethernet Communication Module Setup Troubleshooting Guide ...

Page 2: ...age 12 Advanced Network Settings Page 12 Panel Address Settings Page 13 Select the Device Address Remotely 13 Encryption and Security Settings Page 14 Encryption Enable 14 Web and Automation Security 14 Maintenance Page 15 Factory Default Page 15 Firmware Upgrade Page 16 Connect to the Web Interface when the IP address is Unknown 17 Replace an IP Communicator connected to SDI2 keeping the original...

Page 3: ...pe selected in RPS for existing panel firmware revision 20 Verify correct module address selection 20 Check for address conflicts 20 Verify the correct RPS passcode is used when connecting 21 Trouble connecting to RPS Connect via IP Direct 22 Trouble connecting when using Connect via Network 23 Verify correct Encryption settings G or Non G thru GV4 v1 00 1 99 types only 23 ...

Page 4: ...Yellow LINK LED 3 ᅳ Green 100MB LED 4 ᅳ Address switch 5 ᅳ Heartbeat LED 6 ᅳ TX and RX LEDs 7 ᅳ Terminal strip to control panel 8 ᅳ Interconnect wiring connectors to control panel or other compatible modules 9 ᅳ Tamper switch connector 10ᅳ Mode Pins Figure 1 Ethernet Communication Module ...

Page 5: ... or Reporting 6 Option Bus 134 FPD 7024 D7240v2 D7220v2 Easy Series 3 Reporting only 7 Option Bus 13 DS7400xi Remote Programming or Reporting 8 Option Bus 14 DS7400xi Reporting 9 Option Bus 250 FPD 7024 Remote Programming or Reporting Table 1 Panel Compatibility Address Selection Maintenance and troubleshooting LEDs Use the Heartbeat system status RX receive and TX transmit LEDs to assist with tro...

Page 6: ...t Flashing Occurs when the module sends a message over the network connection UPD TCP or DNS Table 3 Ethernet Link LEDs descriptions LINK yellow LED pattern 100Mb green LED pattern Function Off Off No Ethernet link On Steady Off 10Base T link Flashing Off 10Base T activity On Steady On Steady 100Base TX link Flashing On Steady 100Base TX activity Table 4 Ethernet Link LEDs descriptions ...

Page 7: ...e IP Address of 169 254 xxx xxx where xxx a random number between 0 255 The IP Communicator also configured to DHCP will fall back to its auto IP address of 169 254 1 1 When configured in this way connecting via IP Direct will work because both the computer and IP communicator fall within the same subnet by design Note The IP Communicator does not require additional configuration when Currently co...

Page 8: ...Web Browser Interface 2 Select Connect Via Network enter the IP address and press Connect Note Configuration steps are required in the FPD 7024 for using the IP Communicator and for connecting to RPS The FPD 7024 Troubleshooting Guide provides detailed information for configuring the IP Communicator and is located on the Bosch Security Knowledge Base How to configure the IP Communicator using keyp...

Page 9: ...splay SUBNET MASK 9 Press ENT to Select Subnet Mask the display reads Mod SUBNET alternating with the current Subnet Mask Press enter to change the Subnet Mask 10 Perform steps 7a d to change the Subnet Mask 11 Press ESC the display reads IP ADDRESS Press NEXT 2x to reach DEFAULT GATEWAY 12 Press ENT to select Default Gateway the display reads Mod GATEWAY alternating with the current Default Gatew...

Page 10: ...r GV4 Ver1 00 1 00 or IP Communicator GV4 Ver2 00 Figure 2 GV4 ver1 Static IP entered into RPS account Figure 3 GV4 ver2 Static IP entered into RPS account Note After making programming changes to prepare for connection to RPS ensure these changes are saved to the RPS account When starting with a blank account receive the changes to the RPS account When starting with a fully programmed RPS account...

Page 11: ...t Explorer 6 or higher or Mozilla Firefox 3 or higher and connect to the IP communicator using the default IP address 169 254 1 1 or a previously configured IP address and press Enter The B426 s Login page opens figure 4 Figure 4 B426 Login Page Figure 5 Home Page 4 Enter the password default B42V2 and click Login The Device Information home page opens Check for current firmware version figure 5 T...

Page 12: ...r the listed panels set to Disabled for all other panel types Note that the Enabled option is greyed out when the address switch is set to one only compatible with Non Legacy Panel types see table 1pg 5 Port 77EE Configuration Enable Select Yes to enable the network configuration port or No to disable the network configuration port UPnP Enable Enable Universal Plug and Play Yes or No HTTP Port Num...

Page 13: ...yed Figure 8 Panel Address Settings Select the Device Address Remotely When set to 0 the below screen displays allowing the device address to be set with the Web Interface This could provide for a remote selection of the IP Communicator s device address when needed See table 1 Panel Address Selection for details Figure 9 Panel Address Page ...

Page 14: ...on by setting as Yes and select the AES Key Size and enter the encrypted key string Figure 10 Encryption Settings Web and Automation Security Selecting Enable adds a layer of security to the web interface connection HTTPS provides authentication of the website and associated web server as well as encryption of communications Disabled Use http B426 IP address Enabled Use https B426 IP address Figur...

Page 15: ...figuration page 5 Module Host Name Set by default as Bxxxxxx where xxxxxx is the last six digits of the module s MAC address Use this parameter to create or change a module hostname This is the hostname that represents the module on the network Optionally use the hostname to contact the control panel via RPS over network for Remote Security Control or for module web configuration and diagnostics S...

Page 16: ...ormal operations will be disabled until the update is finished and select OK to continue Figure 15 Firmware Update Initializing 3 Browse to the location that the firmware was saved to and select Update Figure 16 Browse to the Firmware press Update 4 Wait for the IP Communicator to finish its reset after the update completes and select Re Login to connect back into the web browser see figure 17 The...

Page 17: ...the password default B42V2 and click Login The Device Information home page opens 5 Browse to the desired page and configure as needed 6 Select OK after entering changes to save edited values Changes are not saved if OK isn t selected Replace an IP Communicator connected to SDI2 keeping the original settings 1 Set the address switch on the new IP Communicator the same as the one to be replaced 2 R...

Page 18: ...nicator and that the link lights indicate network activity 2 Disable the Wi Fi or other network interfaces Verify the PC s Network Adapter PC is configured Obtain an Address Automatically and has obtained an Automatic Private IP Address APIPA 169 254 xxx xxx where xxx 0 255 Open a browser and connect to the IP communicator using the IP Communicator default IP address 169 254 1 1 3 When configurati...

Page 19: ...s Advanced Network Settings page Legacy Mode Enabled is greyed out when the IP communicator selected switch address is only used with non legacy panel types Verify using the correct module address see table 1 pg 5 Legacy Mode Enabled setting available with switch settings 3 4 7 8 NOT available greyed out with switch settings 0 1 2 5 6 9 The IP Communicator settings in RPS are greyed out or keypad ...

Page 20: ...anel Firmware Selection Note 1 GV3 or GV4 account types can be promoted from a lower panel version group to higher but cannot be reverted from a higher panel version group down to the lower group For example if a GV4 V2 00 or greater account was created to connect with a GV4 ver 1 00 011 panel the RPS connection would fail because of the mismatch The V2 00 or greater account cannot be reverted bac...

Page 21: ...Installer Menu 3 Press 1 Program Menu 4 Press 3 RPS Menu 5 Press 1 to view the RPS Passcode 2 GV4 Version 1 00 1 99 using an SDI Keypad 1 Press 99 ENT 2 Press Next until Tools Menu displays select Tools Menu 3 Enter the Installer Code Default 123 4 Press Next until Programming displays and select Programming 5 Press Next until RPS Parameters displays and select RPS Parameters to view the programme...

Page 22: ...cator use DHCP When available a connection to RPS using connect via USB or Enhanced Direct may be used to verify the setting SDI2 Modules IP Communicator IPv4 DHCP AutoIP Enable is set to YES If an alternate connection to RPS is not available use keypad programming to verify the IP communicator is configured DHCP AutoIP Enable YES in the panel account Using an SDI type keypad D1255 D1260 1 Press 9...

Page 23: ...2 version 7 05 lower D7212 D7412 D9412GV version 6 99 lower DS7400XiV4 2 Data traffic or Noise on data wires 1 If connected to SDI bus close the reset switch and attempt the connection again This will reduce the data traffic on the SDI bus and may resolve the trouble connecting by network 2 Remove the data wires for all devices but the IP communicator from the SDI or Option bus This will isolate a...