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Washing machine

WAXH2EL0SN

[en]

User manual and installation

instructions

Summary of Contents for WAXH2EL0SN

Page 1: ...Register your new device on MyBosch now and get free benefits bosch home com welcome Washing machine WAXH2EL0SN en User manual and installation instructions ...

Page 2: ...undry 37 Preparing the laundry 37 Sorting laundry 38 Degrees of soiling 38 Care symbols on the care labels 38 Detergents and care products 38 Detergent recommendation 39 Detergent dosage 39 Basic operation 40 Switching on the appliance 40 Setting a programme 40 Adjusting the programme settings 41 Saving the programme settings 41 Loading laundry 42 Adding detergent and care product 42 Starting the ...

Page 3: ... drawer 51 Descaling 53 Cleaning the drain pump 53 Cleaning the water outlet hose at the siphon 56 Cleaning the water inlet filter 56 Troubleshooting 58 Error code Fault display Signal 58 Malfunctions 59 Noise 62 Problem with results 63 Home Connect problem 65 Leakage 65 Odours 65 Emergency release 66 Transportation storage and dis posal 66 Removing the appliance 66 Inserting the transit bolts 66 ...

Page 4: ...rmation safe for future reference or for the next owner Check the appliance after unpacking it Do not connect the ap pliance if it has been damaged in transit Intended use Read the information on intended use to ensure that you use the appliance correctly and safely Only use this appliance According to this installation and instruction manual For washing machine washable fabrics and hand washable ...

Page 5: ...ck Improper installation is dangerous Connect and operate the appliance only in accordance with the specifications on the rating plate Connect the appliance to a power supply with alternating current only via a properly installed socket with earthing The protective conductor system of the domestic electrical installation must be properly installed The installation must have a sufficiently large cr...

Page 6: ...f ted Do not lift the appliance on your own If this appliance is not correctly installed in a washer dryer stack the installed appliance may fall Only stack the dryer on a washing machine using the con nection kit from the dryer manufacturer No other installa tion method is permitted Do not install the appliance in a washer dryer stack if the dryer manufacturer does not offer a suitable connection...

Page 7: ...pliance may lead to cuts Do not touch the sharp edges on the appliance Wear protective gloves when installing and transporting the appliance Safe use Follow these safety instructions when using the appliance WARNING Risk of electric shock If the appliance or the power cord is damaged this is danger ous Never operate a damaged appliance Never pull on the power cord to unplug the appliance Al ways u...

Page 8: ... no longer close WARNING Risk of suffocation Children may breathe in or swallow small parts causing them to suffocate Keep small parts away from children Do not let children play with small parts WARNING Risk of poisoning Detergents and care products may result in poisoning if con sumed If accidentally swallowed seek medical advice Keep detergents and care products out of the reach of chil dren WA...

Page 9: ...wash at high temperatures the detergent solution gets hot Do not touch the hot detergent solution CAUTION Risk of chemical burns If the detergent drawer is opened detergent and care products may spray out from the appliance Contact with eyes or skin may cause irritation Rinse eyes and or skin thoroughly with clean water if they come into contact with detergents or care products If accidentally swa...

Page 10: ...gress of moisture can cause an electric shock Do not use steam or high pressure cleaners hoses or sprays to clean the appliance WARNING Risk of injury The use of non original spare parts and non original accessor ies is dangerous Only use the manufacturer s original spare parts and ori ginal accessories WARNING Risk of poisoning Poisonous fumes may be given off if you use cleaning agents that cont...

Page 11: ...exceeds the maximum value specified a pres sure reducing valve must be in stalled between the drinking water connection and the hose set of the appliance Modified or damaged water hoses may result in material damage and damage to the appliance Never kink crush modify or cut through water hoses Only use the water hoses sup plied with the appliance or genu ine spare hoses Never re use water hoses th...

Page 12: ...indicated on the care label are also sufficient Set the maximum spin speed if you want to dry the laundry in a tumble dryer afterwards The drier the laundry the shorter the programme duration when drying which in turn reduces energy con sumption Wash the laundry without prewash Washing with prewash increases the programme duration and increases energy and water consumption The appliance has a cont...

Page 13: ...visible dam age 3 ATTENTION Objects remaining in the drum that are not designed for operation with the appliance may cause material damage and damage to the appliance Remove these objects along with all supplied accessories from the drum before starting the appliance Open the door and remove the ac cessory from the drum Contents of package After unpacking all parts check for any damage in transit ...

Page 14: ...le to ex perience frost and or outdoors The appliance underwent a function test before leaving the factory and may therefore contain residual wa ter This residual water may leak out if the appliance is tilted at an angle greater than 40 Tilt the appliance carefully Installation location Requirements On a base Secure the appliance with fixing brackets Page 36 On a wooden joist floor Place the appli...

Page 15: ...power cord out of the holder 4 Remove the four sleeves 5 Put on the four cover caps 6 Press down on the four cover caps Removing the transport struts Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Unscrew and remove the screws in the vertical transport struts using a T20 screwdriver ...

Page 16: ...ly water inlet and water outlet Connecting the water inlet hose Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely WARNING Risk of electric shock The appliance contains live parts Touching live parts is dangerous Do not immerse the electrical AquaStop valve in water 1 Connect the water inlet hose to a tap 26 4 mm 3 4 min 10 mm 2 When connecting to a 21 mm t...

Page 17: ...x and secure the wa ter outlet hose with an elbow Drainage into a plastic pipe with rubber sleeve or into a gully Fix and secure the wa ter outlet hose with an elbow Connecting the appliance to the electricity supply Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Insert the mains plug of the appli ance s power cable in a socket nearby The connection d...

Page 18: ...rn the ap pliance feet Check that the appli ance is level using a spirit level All appliance feet must stand firmly on the ground 3 Screw the lock nuts tightly against the housing using a WAF 17 wrench In doing so hold the foot tight and do not adjust its height ...

Page 19: ...ew of the parts of your appliance here 1 2 4 7 3 5 9 8 8 6 On certain models specific details such as the colour and shape may differ from those pictured 1 Maintenance flap for the drain pump Page 53 2 Door 3 Detergent drawer Page 20 4 Controls Page 20 5 Water outlet hose Page 17 6 Transport struts Page 15 7 Power cord Page 17 8 Transit bolts Page 14 9 Water inlet hose Page 16 ...

Page 20: ... 3 1 1 Manual dosing compartment 2 Dispenser for fabric softener or detergent 3 Dispenser for detergent Controls The controls are used to configure all functions of your appliance and to obtain in formation about the operating status 2 4 3 1 1 3 1 Programmes Page 24 2 Programme selector Page 40 3 Buttons Page 32 4 Display Page 21 ...

Page 21: ...t and the remaining number of hours is displayed Buttons Page 32 10 kg 1 Recommended load The maximum load capacity for the selected programme in kg 0 1600 Spin speed Set spin speed in rpm Buttons Page 32 0 No spin cycle draining only 90 C Temperature Set temperature in C Buttons Page 32 cold Navigation Selecting settings Operating logic Page 34 Other programme set tings Activate deactivate or adj...

Page 22: ...ilent Wash Silent Wash is activated Buttons Page 34 Baby food The stain type is activated Blood The stain type is activated Egg The stain type is activated Strawberry The stain type is activated Soil and sand The stain type is activated Grass The stain type is activated Coffee The stain type is activated Cosmetics The stain type is activated Orange The stain type is activated Red Wine The stain ty...

Page 23: ...r liquid de tergent Lights up The intelligent dosing system for liquid de tergent is activated Flashes The fill level of the dispenser is below the minimum level Intelligent dosing system Page 44 liquid detergent Dispenser for liquid de tergent or fabric softener Lights up The intelligent dosing system for liquid de tergent or fabric softener is activated Flashes The fill level of the dispenser is...

Page 24: ...s Less Ironing i DOS i DOS Cotton Wash hard wearing items made from cotton linen or blended fab rics Also suitable as a short pro gramme for normally soiled laun dry when you activate If is activated the maximum load capacity is reduced to 5 kg 10 90 1600 Cotton Eco Wash hard wearing items made from cotton linen or blended fab rics Energy saving programme Note To save energy the actual washing tem...

Page 25: ...cate washable items made from silk viscose and syn thetics Use a detergent that is suitable for delicates or silk Note Wash especially delicate items or items with hooks eyelets or clips in a mesh laundry bag 2 40 800 Wool Hand wash Hand or machine washable items that are made from wool or con tain wool To prevent the laundry from shrinking the drum moves the items very gently with long pauses Use...

Page 26: ...pro gramme is cancelled Do not use fabric softener 1600 Rinse Freshen Up Rinses and then spins the laun dry and then drains the water 1600 Spin Spins and drains the water Do not use fabric softener 1600 Automatic Wash hard wearing items made from cotton synthetic or blended fabrics The degree of soiling and the type of fabric are automatically detec ted The washing process is adap ted 6 40 1400 Au...

Page 27: ...is adap ted Dark Wash Wash dark coloured and colour in tense items made from cotton or easy care fabric e g jeans Turn laundry inside out before washing Use liquid detergent 4 40 1200 Duvet Wash pillows or quilts stuffed with synthetic fibres or down fillings Wash large items separately Use a detergent that is suitable for down or delicates Use sparingly Do not use fabric softener Note To prevent ...

Page 28: ... cases Before using the appliance for the first time If you regularly wash at tem peratures of 40 C or lower After a prolonged period of non use Use washing powder or a deter gent containing bleach Halve the amount of detergent to avoid foaming Do not use fabric softener Do not use liquid detergent or de tergent that is intended for wool lens or delicates Note The drum cleaning indic ator will fla...

Page 29: ...o gramme AllergyPlus Wash hard wearing items made from cotton linen or blended fab rics Suitable for allergy sufferers and for strict hygiene requirements Note Once the set temperature has been reached it remains con stant throughout the washing pro cess 6 5 60 1600 Shirts Blouses Wash non iron shirts and blouses made from cotton linen synthetic fibres or blended fabrics Tip In order to avoid crea...

Page 30: ...g out shirts and blouses while they are still dripping wet so that they drip dry Use the Delicate Silk pro gramme to wash shirts and blouses made from silk or delic ate fabrics Sport Wash sports and leisure items made from synthetic fibres mi crofibre or fleece Use a detergent that is suitable for sports items Do not use fabric softener Tip Use the Easy Care pro gramme to wash heavily soiled laund...

Page 31: ...old Pre wash Silent Wash Water Plus Less Ironing i DOS i DOS Rapid 15 30 Wash items made from cotton synthetic or blended fabrics Short programme for small items of lightly soiled laundry The programme duration is ap prox 30 minutes If you wish to reduce the pro gramme duration to 15 minutes activate The maximum load is reduced to 2 kg 4 40 1200 ...

Page 32: ...p to 30 minutes Suitable for heavily soiled laundry Stains Multiple selection Select the type of stain The temperature drum movement and soaking time are all adjusted to suit the type of stain i DOS Activate Deactivate Dispenser contents Basic dosage Briefly press the button to activate or deactivate the intelligent dosing system for fabric softener or li quid detergent Press the button for approx...

Page 33: ... control panel to prevent unwanted or accidental operation If the childproof lock is activated and the appliance has been switched off the childproof lock remains activated Childproof lock Page 44 3 sec Basic settings Page 50 Change the basic settings for the appliance Changing the basic settings Page 51 Options Multiple selection Activate additional programme settings Adjusting additional program...

Page 34: ...ivate or deactivate the reduced creasing pro gramme In order to reduce creasing in the laundry the spin cycle and the spin speed are adapted The laundry is damp enough after washing that it needs to be hung out on a washing line Operating logic In addition to the actual functions of the buttons on the display you can also use these buttons to select programme settings in the main menu and settings...

Page 35: ...Familiarising yourself with your appliance en 35 If a setting is activated the display shows The selection does not need to be confirmed again The sub menu closes automatically after a few seconds ...

Page 36: ... using for the first time Prepare the appliance for use Starting an empty washing cycle Your appliance was inspected thor oughly before leaving the factory To re move any residual water run the first wash cycle without any laundry Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely 1 Press It may take a few seconds for the appliance to switch on 2 Set the Dr...

Page 37: ... ATTENTION Objects remaining in the laundry may damage the laundry and the drum Remove all items from any pockets in your laundry before using the ap pliance To protect your appliance and the laundry prepare the laundry before hand Empty all pockets Brush sand out of all collars and pockets Close bed covers and cushion covers Close all zips Velcro fasteners hooks and eyes Tie cloth belts and apron...

Page 38: ...for a just a few hours Normal Dirt or light stains are visible T shirts shirts or blouses are sweat soaked or have been worn a few times Towels or bedding that has been used for up to one week Heavy Dirt or stains are clearly visible Tea towels baby items or work cloth ing Care symbols on the care labels The symbols indicate the recommended programme and the numbers in the sym bols indicate the ma...

Page 39: ...ergent Programme Temperature Heat resistant white fabrics made from cotton or linen Standard detergent with op tical brighteners Cottons From cold up to 90 C Coloured fabrics made from linen or cotton Detergent for colours without bleach or optical brighteners Cottons From cold up to 60 C Coloured fabrics made from easy care fibres or synthetic materials Detergent for colours delic ates without op...

Page 40: ...ted do not adjust the dosage to the actual load capacity The quantity of deter gent and fabric softener is automat ically calculated via the basic dosage Page 45 and the amount of laundry detected The basic dosage setting must always comply with the dosage for a load of 4 5 kg Basic operation You can find out everything you need to know about operating your appli ance here Switching on the applian...

Page 41: ...t tings Buttons Page 32 Requirement A programme has been set Adjust the programme settings Operating logic Page 34 Note The programme settings are not saved permanently for the pro gramme The setting is saved if you activate or deactivate the intelligent dosing system Adjusting additional programme settings 1 Press to call up the sub menu for the additional programme set tings 2 Select the program...

Page 42: ... addition to intelligent dosing you can also add additional care product for laundry e g stain remover starch or bleach to the manual dosing compartment Do not add any addi tional detergent to the manual dosing compartment to avoid overdosage and or foaming Requirement Find out the optimum dosage for detergent and care product Page 38 1 Pull out the detergent drawer 2 Pour in detergent Detergent d...

Page 43: ...afely 1 Press 2 Open the door The appliance door remains locked for safety reasons if the temperature and water levels are high If the temperature is high start the Rinse Freshen Up programme If the water level is high Start the Spin or Drain programme 3 Remove the laundry Resuming the programme when the programme status is Rinse Hold 1 Set the Spin or Drain programme 2 Press Unloading the laundry...

Page 44: ...oftener The optimum quantities of liquid deter gent and fabric softener are dispensed automatically depending on the pro gramme and settings The intelligent dosing system has been activated at the factory for all the designated pro grammes Page 24 and can be deac tivated for each one individually In all other programmes you can manually add detergent Adding detergent and care product Page 42 Filli...

Page 45: ...e water hardness and the de gree of soiling of the laundry Always set a basic dosage that corres ponds to the dosage for a standard load of 4 5 kg Detergent dosage Page 39 You can individually adjust the basic dosages for each dispenser Changing the basic settings Page 51 Home Connect This appliance is network capable Connecting your appliance to a mobile device lets you control its functions via ...

Page 46: ...etwork Wi Fi automatically 1 Press and hold for approx 3 seconds a You are now in the Home Connect menu 2 Select Connect 3 Confirm the message in the display 4 Press the WPS button on the router within the next 2 minutes Take note of the information in the documents for your router a flashes in the display a The appliance attempts to connect to your WLAN home network a If the display shows Connect...

Page 47: ...onnected and lights up permanently the appli ance is connected to the home net work 9 Connect your appliance to the Home Connect app Page 47 Connecting your appliance to the Home Connect app Requirements The appliance is connected to the WLAN home network Wi Fi The Home Connect app is open and you have logged on 1 Select Connect app 2 Select Connect to the app 3 Confirm the message in the display ...

Page 48: ...ot start your appliance until it is connected to the appliance 1 Set the programme you require 2 Press to set the required time 3 Press a The display shows Delayed start 4 Press a If the display shows Flex Start Flex Start is activated and the appliance waits to be started by the smart en ergy system energy manager a If the display changes to Ready in approx the smart energy system energy manager ...

Page 49: ...nd if Remote Diagnostics is available in the country in which you are using the appliance Tip For further information and details about the availability of Remote Dia gnostics in your country please visit the service support section of your local website www home connect com Data protection Please see the information on data pro tection The first time your appliance is registered on a home network...

Page 50: ...the appliance Basic setting Description end signal Set the volume of the signal at the end of the programme button signal The volume of the aud ible signal emitted when the buttons are pressed Basic setting Description auto power off Activate or deactivate the Automatic switch off function for the ap pliance or set the time after which the appli ance automatically switches itself off Save energy a...

Page 51: ...ing effi ciently for a long time it is important to clean and maintain it carefully Tips on appliance care Follow the tips for appliance care to en sure your appliance works correctly in the long term Wipe down the housing and the control panel with nothing but water and a damp cloth The appliance parts re main clean and hy gienic Remove all detergent residue spray residue or other residues im med...

Page 52: ...Empty the detergent drawer 7 ATTENTION The pump unit con tains electrical components Do not clean the pump unit in the dishwasher and do not immerse it in water Protect the electrical connection on the rear against water detergent and fabric softener residue Clean the pump unit with a damp cloth 8 Clean the detergent drawer and the lid with a soft damp cloth or hand shower ...

Page 53: ... descaling agents e g for coffee machines may damage the appliance For this appliance only use descal ing agents that are available from the manufacturer s website or our after sales service Cleaning the drain pump Clean the drain pump in the event of faults e g blockages or rattling noises Emptying the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance...

Page 54: ... hot detergent solu tion To allow the detergent solution to flow out into the container remove the sealing cap 9 Firmly press on the sealing cap 10 Insert the drain hose into the holder Cleaning the drain pump Note Please read the safety informa tion Page 4 to ensure that you use the appliance safely Requirement The drain pump is empty Page 53 1 Because water may remain in the drain pump remove th...

Page 55: ...nents of the pump cap are securely seated 5 Screw on the pump cap 90 The handle on the pump cap must be in a vertical position 6 Insert the maintenance flap and lock it into place 1 2 7 Close the maintenance flap Before the next wash To prevent unused detergent from flow ing straight into the outlet in the next wash run the Drain programme after you have emptied the drain pump 1 Turn on the tap 2 ...

Page 56: ...ecure the connection point using the hose clamp Cleaning the water inlet filter Clean the filter in the water inlet in the event of blockages or if the water pres sure is too low Emptying the water inlet hose In order to clean the filter first empty the water inlet hose 1 Turn off the tap 2 Set the Cotton programme 3 Start the programme and leave it to run for approx 70 seconds 4 Switch off the ap...

Page 57: ...Cleaning and servicing en 57 2 Clean the filter with a small brush 3 Connect the water inlet hose and check for leaks ...

Page 58: ... Press any button a The symbol lights up again E 30 80 Drain pipe or water outlet hose is blocked Clean the drain pipe and the water outlet hose Drain pipe or water drain hose is caught or jammed Ensure that the drain pipe and water drain hose are not kinked or trapped Drain pump is blocked Cleaning the drain pump Page 53 The water outlet hose is con nected too high Install the water outlet hose a...

Page 59: ...he appliance is leaking Turn off the water tap Call the after sales service Customer Service Page 68 All other error codes Malfunction Call the after sales service Customer Service Page 68 Cooling down the detergent solution To protect the wastewater pipes the hot detergent solu tion is cooled before being drained Wait until the detergent solution has cooled down Malfunctions Errors Cause Troubles...

Page 60: ... start the washing pro gramme if you deactivate the intelligent dosing system and dose manually Buttons Page 32 The door cannot be opened Rinse Hold is activated Continue the programme by selecting Spin or Drain and pressing Resuming the programme when the programme status is Rinse Hold Page 43 The temperature is too high Wait until the temperature has dropped Cancelling the programme Page 43 Wate...

Page 61: ...ible place large and small items of laundry to gether in the drum Different sized items of laundry distribute themselves better during the spin cycle The programme duration changes during the wash cycle The programme operation is optimised electronically This may change the programme duration Not a fault no action required The unbalanced load detec tion system eliminates an im balance by repeatedl...

Page 62: ...of detergent for the next washing cycle with the same load i DOS cannot be actuated Intelligent dosing is not inten ded for this programme Not a fault no action required Programme progress does not allow intelligent dosing No remedial action possible Noise Errors Cause Troubleshooting Rushing hissing noise Water is flushed under pres sure into the detergent drawer Not a fault normal operating nois...

Page 63: ... damp A low spin speed is selected The next time you run a wash cycle set a higher spin speed Less Ironing is activated Select the programmes that are suit able for the type of fabric Programmes Page 24 The unbalanced load detec tion system has interrupted the spin cycle because the laundry is unevenly distrib uted Redistribute the laundry in the drum Note Where possible mix large and small items ...

Page 64: ...44 Basic dosage is not correctly adjusted If intelligent dosing is activated re duce the basic dosage Page 45 Insufficient cleaning Basic dosage is not correctly adjusted If intelligent dosing is activated ad just the basic dosage Page 45 cor rectly Detergent or care products have congealed in dispensers of the intelligent dosing sys tem 1 Check whether the detergent used is suitable Detergents an...

Page 65: ...appliance to a WLAN home network Wi Fi without WPS function Page 46 Leakage Errors Cause Troubleshooting Water is leaking out at the wa ter inlet hose Water inlet hose is not cor rectly securely connected 1 Connect the water supply hose cor rectly Connecting the water inlet hose Page 16 2 Tighten the screw connection Water is leaking out at the wa ter outlet hose The water outlet hose is dam aged ...

Page 66: ... and disposal You can find out here how to prepare your appliance for transportation and storage You will also find out how to dispose of old appliances Removing the appliance 1 Turn off the tap 2 Emptying the water inlet hose Page 56 3 Switch off the appliance 4 Unplug the appliance s mains plug 5 Drain the remaining detergent solu tion Cleaning the drain pump Page 53 6 Detach the hoses 7 Empty t...

Page 67: ...selves in the ap pliance thereby putting their lives at risk Do not install the appliance behind a door as this may obstruct the appli ance door or prevent it from open ing With redundant appliances unplug the power cord Then cut through the cord and damage the lock on the appliance door beyond repair so that the appliance door will no longer close 1 Unplug the appliance from the mains 2 Cut throu...

Page 68: ...was placed on the mar ket within the European Economic Area Note Under the terms of the manufac turer s warranty the use of Customer Service is free of charge Detailed information about the warranty period and terms of warranty in your country are available from Customer Service your dealer or our website When contacting Customer Service you will need the product number E Nr and the production num...

Page 69: ...y fitting the Aqua Stop extension genuine accessory Our guarantee does not cover defective supply lines or fittings up to the Aqua Stop connection on the tap If your appliance is fitted with Aqua Stop you can leave your appliance unattended during operation and the tap turned on afterwards The tap only needs to be turned off if you are away from home for a long period e g on holiday for several we...

Page 70: ...ool Handwash 30 2 0 21 40 3 4 45 1 Values in accordance with the applicable version of EN60456 2 Information on residual moisture based on programme dependent spin speed limit and maximum loads 3 Information for test institutes During a test in compliance with the applicable standard EN60456 you must select the maximal possible spin speed and deactivate the automatic dosing insofar as this func ti...

Page 71: ...40 V 50 Hz Minimum installa tion protection 10 A Rated power 2300 W Power consumption Off mode 0 1 W Left on mode 0 43 W Time in networked standby mode Wi Fi 20 min s Networked standby mode Wi Fi 1 3 W Water pressure Minimum 100 kPa 1 bar Maximum 10 kPa 10 bar Length of the water in let hose 1500 mm Length of the water outlet hose 1500 mm Length of the power cord 2100 mm Max draining height 100 cm...

Page 72: ...vice Free and easy registration also on mobile phones www bosch home com welcome Looking for help You ll find it here Expert advice for your Bosch home appliances help with problems or a repair from Bosch experts Find out everything about the many ways Bosch can support you www bosch home com service Contact data of all countries are listed in the attached service direct ory Robert Bosch Hausgerät...

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