CAB Hermes C Series, Operator'S Manual

Page 1: ...Made in Germany Operator s Manual Hermes C Label Printer ...

Page 2: ...ur Please check www cab de for the latest update Terms and conditions Deliveries and performances are effected under the General conditions of sale of cab Operator s Manual Translation of the Original Version for the following products Germany cab Produkttechnik GmbH Co KG Karlsruhe Phone 49 721 6626 0 www cab de USA cab Technology Inc Chelmsford MA Phone 1 978 250 8321 www cab de us Taiwan cab Te...

Page 3: ...Ribbon 19 4 4 Setting the Feed Path of the Transfer Ribbon 20 5 Printing Operation 21 5 1 Printhead Protection 21 5 2 Designing the Print Image with Direct Programming 21 5 3 Synchronization of the Paper Feed 21 5 4 Peel off Mode 21 5 5 Ribbon Saving 21 5 6 Avoiding Loss of Data 22 5 7 Optimization of the Data Transfer 22 6 Cleaning 23 6 1 Cleaning Information 23 6 2 Cleaning the Print Rollers 23 ...

Page 4: ...ured in accordance with the current technological status and the recognized safety rules However danger to the life and limb of the user or third parties and or damage to the device and other tangible assets can arise during use The device may only be used for its intended purpose and if it is in perfect working order and it must be used with regard to safety and dangers as stated in the operating...

Page 5: ...closing the cover Touch the cover at the outside only Do not reach into the swivel range of the cover Perform only those actions described in this operating manual Work going beyond this may only be performed by trained personnel or service technicians Unauthorized interference with electronic modules or their software can cause malfunctions Other unauthorized work on or modifications to the devic...

Page 6: ...me into contact with the exposed rotating parts 1 5 Environment Obsolete devices contain valuable recyclable materials that should be sent for recycling X X Send to suitable collection points separately from residual waste The modular construction of the printer enables it to be easily disassembled into its component parts X X Send the parts for recycling The electronic circuit board of the device...

Page 7: ...ed system MC Main color AC Additional color Figure 2 Overview 17 21 18 22 19 20 16 24 25 27 26 29 30 31 23 28 16 Antistatic brush MC 17 Ribbon deflection MC 18 Printhead locking lever MC 19 Allen key 20 Antistatic brush AC 21 Ribbon deflection AC 22 Printhead locking lever AC 23 Printhead retainer with printhead MC 24 Peel off edge 25 Print roller MC 26 Media guide 27 Spindle for media guide adjus...

Page 8: ...I or WLAN card 35 Slot for CompactFlash memory card 36 Ethernet 10 100 Base T 37 2 USB master ports for keyboard scanner or service key 38 USB high speed slave port 39 Serial RS 232 C port 40 Connector central compressed air valve 41 I O interface 42 Connector warning light 43 Connector emergency stop Figure 4 Connections ...

Page 9: ... the original packaging in case the printer must be returned Attention The device and printing materials will be damaged by moisture and wetness X X Set up printers only in dry locations protected from splash water Fixing at four M6 drillings on the bottom side of the chassis X X Orientation upright standing only Fixing via bracket at each four M6 drillings on both sides of the chassis X X Orienta...

Page 10: ...rk Attention Inadequate or no grounding can cause malfunctions during operations X X Ensure that all computers and cables connected to the printer are grounded X X Connect the printer to a computer or network by a suitable cable For details of the I O interface the connector emergency stop and the connector central valve Interface Description For details of the configuration of the other interface...

Page 11: ...sic settings of the printer i Note It is advantageous whenever possible to make adaptations to various print jobs in the software Ready 6 1 2 The control panel consists of a graphic display 1 and the navigator pad 2 with five integrated keys The graphic display indicates the current status of the printer and the print job indicates faults and shows the printer settings in the menu Figure 5 Control...

Page 12: ... An error has occurred that can be rectified by the operator without interrupting the print job The print job can be continued after the error has been rectified Irrecoverable error and the type of error and the number of labels still to be printed An error has occurred that cannot be rectified without interrupting the print job Critical error and the type of error An error occurs during the syste...

Page 13: ...hts Ready Ready Delete internal memory the last label can no longer be reprinted Printing label Printing label Short press g cancels the current print job Longer press g cancels the current print job and deletes all print jobs Pause Pause Correctable error flashes Irrecoverable error 8 lights Error Call Help Concise information for rectifying the fault will be displayed Table 4 Key functions in th...

Page 14: ...el roll 1 Turn knob 5 clockwise to release the roll retainer 4 2 Remove the margin stop 6 from the roll retainer 3 Load label roll 2 on the roll retainer 4 in such a way that the labels are visible from above after unrolling 4 Slide the roll against the wall plate 1 5 Guide the latches 7 of the margin stop 6 into the grooves 3 of the roll retainer 4 and push the roll retainer against the label rol...

Page 15: ...e spindle 9 with the Allen key 3 3 Supply a longer label strip of approx 100 cm 4 Guide label strip 6 to the print unit as shown in Figure 8 The broken line shows the path for inside wound labels 5 Guide label strip through the label sensor 10 to the peel off edge 7 and push it against the chassis 6 Move the guide 8 against the label strip by turning the spindle 9 7 Forward the label strip over th...

Page 16: ...isible from the front through the print unit X X Position label sensor by turning the spindle 6 with the Allen key 2 in such a way that the sensor can detect the label gap or a reflex or cut out mark or if the labels deviate from a rectangular shape X X Align label sensor with the front edge of the label in the direction of paper flow X X Turn the levers 1 3 clockwise to lock the printheads X X Tu...

Page 17: ... and turn knob 4 clockwise until it stops 3 Guide liner coming from the peel off edge around the transport roller 5 and the locking system 6 to the internal rewinder 1 4 Push liner under a bracket 2 of the rewinder 1 and turn knob 4 counterclockwise until it stops The rewinder is fully spread thus gripping the liner firmly 5 Turn rewinder 1 counterclockwise to tighten the liner 6 Turn lever 7 coun...

Page 18: ...ity across the entire label width prevent wrinkles in the feed path of the transfer ribbon prevent premature wearing of the print roller and printhead 1 3 2 4 6 5 Figure 11 Setting the head locking systems 1 Loosen the threaded pins 2 5 at the outer plungers 1 4 with Allen key 2 Position the outer plungers 1 4 above the outer label edge and tighten the threaded pins 2 5 3 Turn the levers 3 6 clock...

Page 19: ...the transfer ribbon 6 3 on page 23 2 Turn lever 6 counterclockwise to open the printhead 3 Slide transfer ribbon roll 3 onto the ribbon supply hub 4 until it stops and so that the color coating of the ribbon faces away from the printhead after loading 4 Hold ribbon supply hub 4 firmly and turn knob 5 counterclockwise until the transfer ribbon roll is secured 5 Slide suitable ribbon core 1 onto the...

Page 20: ...ng X X Check first the setting of the head locking systems 4 2 on page 18 1 3 3 2 1 2 Figure 14 Setting the feed path of the transfer ribbon i Note The adjustment is best carried out during printing 1 Read current setting on the scale 2 and record if necessary 2 Turn screw 1 with Allen key and observe the behavior of the ribbon In the direction the inner edge of the transfer ribbon is tightened an...

Page 21: ...rted to the print position and all labels in front will be fed out of the printer So the synchronization avoids that blank labels are peeled off together with the first printed label This can cause useless first label X X Press the feed key to start the synchronization X X Remove the blank labels peeled off during the synchronization i Note The synchronization will not be lost by switching off the...

Page 22: ... X Set parameter Setup Print param Pause on media low to On X X Set the rest diameter of the ribbon supply roll with the parameter Setup Print param Warn level ribbon to e g 35 mm X X Set the rest diameter of the label supply roll with the parameter Setup Print param Warn level labels to e g 90 mm If the diameter of one roll falls below the set value the printer automatically switches to the Pause...

Page 23: ...ions of dirt on the print rollers may impair the media transport and the print quality X X Lift the printheads X X Remove media and transfer ribbon from the printer X X Remove deposits with roller cleaner and a soft cloth X X If the roller appears damaged replace it Service Manual 6 3 Cleaning the Printheads Cleaning intervals every ribbon roll change Substances may accumulate on the printheads du...

Page 24: ... Table 6 Error states Attention State Correctable error The labels which are printed by the lower printer but not yet printed by the upper printhead when the error occurs cannot be repeated by the printer So the amount of the printed label will be reduced within the print job X X If necessary print more labels in a new job If the print job contains counters after pressing the pause key the print j...

Page 25: ...SCII dump mode Printer transports label media but transfer ribbon does not move Transfer ribbon incorrectly inserted Check and if necessary correct the transfer ribbon web and the orientation of the label side clean the printhead 6 3 on page 23 Unsuitable combination of labels and transfer ribbon Use different type of ribbon Printer only prints each second label Setting of the label height in the ...

Page 26: ...rdware error Switch the printer off and then on If error recurs call service Head error Hardware error Switch the printer off and then on If error recurs replace printhead Head open Printhead or transport system not locked Lock printhead or transport system Head too hot Printhead is overheated After pausing the print job will be continued automatically If the fault recurs repeatedly reduce the hea...

Page 27: ...m the computer Press the pause key to skip the command or press the cancel key to cancel the print job Read error Read error when reading from the memory card Check data of the card Backup data reformat card Remove ribbon Transfer ribbon is loaded although the printer is set to direct thermal printing for direct thermal printing remove ribbon for thermal transfer printing set the printer in the co...

Page 28: ... 350 A Label distance 2 C Width of liner 50 180 Dl Left margin 0 Dr Right margin 0 E Label thickness 0 025 0 20 F Liner thickness 0 03 0 1 G Thickness label with liner 0 055 0 30 V Label feed 22 Small label sizes thin materials or strong glue can lead to limitations Critical applications need to be tested and cleared Table 9 Label dimensions ...

Page 29: ...5 J Distance 1st heating point material edge 2 K Print width 162 6 SX Distance gap reflective sensor material edge i e permissible distance of reflex or cut out marks to the material edge 4 64 SY1 Distance gap reflective sensor printhead main color 142 5 SY2 Distance gap reflective sensor printhead additional color 45 5 UO Distance printing line printhead additional color printhead main color 97 0...

Page 30: ...nery EN ISO 12100 2010 EN ISO 13849 1 2015 EN 60950 1 2006 A11 2009 A12 2011 A1 2010 A2 2013 Other Relevant Directives Directive 2014 30 EU relating to electromagnetic compatibility Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment Person authorised to compile the technical file Erwin Fascher Am Unterwege 18 20 99610 Sömmerda ...

Page 31: ...tion of the use of certain hazardous substances in electrical and electronic equipment EN 50581 2012 Signed for and on behalf of the Manufacturer cab Produkttechnik Sömmerda Gesellschaft für Computer und Automationsbausteine mbH 99610 Sömmerda Sömmerda 05 10 2017 Erwin Fascher Managing Director 9 3 FCC NOTE This equipment has been tested and found to comply with the limits for a Class A digital de...

Page 32: ... error 12 K Key cancel 13 Enter 13 feed 13 menu 13 pause 13 Key functions 13 Offline menu 13 Print mode 13 L Label sensor setting 16 Lithium battery 6 Loading labels 14 Loading transfer ribbon 19 Loss of data 22 N Navigator pad 11 O Offline menu 13 P Pause 12 Pause on media low 22 Peel off mode 21 Power save mode 12 Power supply 5 Printer states 12 Printhead Cleaning 23 Damage 21 Printing label 12...