Canon imageCLASS MF5630, User Manual

Page 1: ...Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference Series...

Page 2: ...tructions Troubleshooting User s Guide This Manual CD ROM Fax Instructions Troubleshooting Facsimile Guide Only for the MF5650 model Software Installation and Instructions Scanning and PC Faxing Instr...

Page 3: ...mitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise wit...

Page 4: ...Energy Star guidelines for energy efficiency Super G3 is a phrase used to describe the new generation of fax machines that use ITU T V 34 standard 33 6Kbps modems Super G3 High Speed Fax machines allo...

Page 5: ...3 Loading Paper in the Cassette 2 3 Loading Paper in the Multi Purpose Feeder 2 6 Loading an Envelope in the Multi Purpose Feeder 2 7 Specifying the Paper Size and Type Common for Cassette and Multi P...

Page 6: ...ning Before Scanning 6 1 Scanning Methods 6 1 More Information 6 2 Chapter 7 System Monitor Checking the Status of the Jobs Stored in the Machine 7 1 Confirming and Deleting a Fax Job 7 1 Confirming T...

Page 7: ...Problems 9 13 Print Quality Problems 9 14 Printing Problems 9 16 Scanning Problems 9 16 General Problems 9 17 If You Cannot Solve the Problem 9 18 Chapter 10 Machine Settings Accessing the Machine Se...

Page 8: ...yed in the LCD The following are a few examples of how messages in the LCD are expressed in this manual The messages are indicated within angle brackets If MEMORY FULL is displayed the machine cannot...

Page 9: ...his manual are those taken when no optional equipment is attached to the imageCLASS MF5650 The model imageCLASS MF5650 is used for illustration purposes in this manual When there is any difference bet...

Page 10: ...using the information in Chapter 9 Troubleshooting If you cannot solve the problem or if you think your machine needs servicing contact your local authorized Canon dealer or the Canon help line Main C...

Page 11: ...rpose feeder Used when printing paper one by one manually i Cassette Holds the paper supply j Telephone line jack Connect the telephone cable Only for the MF5650 model k External device jack Connect a...

Page 12: ...Connect the USB Universal Serial Bus cable b Face up cover Open it when you output paper face up or remove jammed paper c Power socket Connect the power cord d Extension cover Protects paper supply in...

Page 13: ...key Adjusts the copy exposure j Energy Saver key Sets or cancels the energy saver mode manually The key lights green when the energy saver mode is set and goes off when the mode is canceled k Status M...

Page 14: ...follows Copy Mode Scan Mode NOTE When the machine is plugged in the LCD displays INITIALIZING for a while then the standby display appears The standby display in the Fax mode appears only with the MF5...

Page 15: ...code appears and the Alarm indicator flashes When no paper is loaded in the cassette When paper is loaded in the multi purpose feeder When the message TONER SUPPLY LOW appears Only for the MF5650 mod...

Page 16: ...t not upright If the paper is curled uncurl it before loading it in the cassette or multi purpose feeder Failure to do so will cause paper creases and a paper jam Unacceptable Paper Do not copy on the...

Page 17: ...cassette or the multi purpose feeder Printing Areas Please note that the term printing area represents both the recommended area for optimum print quality and the entire area where the machine can te...

Page 18: ...care not to cut your hands on the edges of the paper NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette The cassette holds up to approximately 250 sheets of 64 g m2 p...

Page 19: ...er size IMPORTANT If the paper guide is not adjusted correctly for the size of the paper the quality of your printouts may be adversely affected 4 Load the paper stack in the cassette with the print s...

Page 20: ...of paper at the same time Do not load extra paper when there is still paper left in the cassette If you load extra paper while making copies remove the loaded paper first Then put it together with the...

Page 21: ...in the multi purpose feeder NOTE The paper in the multi purpose feeder is fed prior to the paper in the cassette 1 Slide the paper guides to the mark of the desired paper size IMPORTANT If the paper g...

Page 22: ...Feeder on p 2 8 Loading an Envelope in the Multi Purpose Feeder Use the multi purpose feeder when you want to copy or print an envelope one by one IMPORTANT The recommended envelopes are COM10 MONARC...

Page 23: ...nd Type Common for Cassette and Multi Purpose Feeder Specifying the Paper Size At the factory the paper size has already been set to A4 Each time you change the paper size you load in the cassette or...

Page 24: ...s Plain paper 64 g m2 to 90 g m2 PLAIN PAPER PLAIN PAPER L 1 Heavy paper 91 g m2 to 128 g m2 HEAVY PAPER HEAVY PAPER H 2 Transparency TRANSPARENCY Envelope HEAVY PAPER HEAVY PAPER H 2 1 If paper curls...

Page 25: ...ray for face down paper output IMPORTANT Do not open or close the face up cover while copying and printing Paper Type and Paper Output Area Select the suitable paper output area depending on the paper...

Page 26: ...ay result in paper jams Face Up Paper Output Area The paper is delivered with the printed side up from the face up paper output at the rear of the machine This way is convenient for printing on transp...

Page 27: ...t in the ADF Remove all fasteners staples paper clips etc before loading the document in the ADF To prevent document jams in the ADF do not use any of the following Platen Glass ADF Type of Document P...

Page 28: ...ee Document Requirements on p 3 1 Placing a Document on the Platen Glass 1 Open the platen glass cover 2 Place your document face down on the platen glass Use the paper size marks on the left side of...

Page 29: ...ze document on the platen glass 3 Gently lower the platen glass cover The document is now ready for scanning Loading Documents in the ADF 1 Fan the edges that will feed into the machine first then tap...

Page 30: ...he first page Wait until all pages of your document have been scanned before starting a new job 30 sheets or paper stack within 8 mm thickness including curled sheets guaranteed or 50 sheets 80 g m2 o...

Page 31: ...TE When documents are loaded in the ADF the scanning unit moves to the position shown above and stays there When documents are not loaded in the ADF the scanning unit moves to scan it Scanning unit 3...

Page 32: ...machine is selected in the printer box See the next page for details Follow this procedure if it is not selected 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows XP Click st...

Page 33: ...the required settings click OK 7 Click Print or OK Printing starts NOTE To cancel printing click Cancel Canceling Printing 1 Open the Printers and Faxes Windows 98 Me 2000 Printers folder On Windows X...

Page 34: ...rency from the output tray as it is output 1 Place the document on the platen glass or load it in the ADF For details on how to place or load documents see Setting Up Documents on p 3 2 2 Press COPY 3...

Page 35: ...Reduce several times to display DIRECT 100 ratio press OK You can also return the ratio to 100 using a custom copy ratio See Enlarging Reducing Using Custom Copy Ratios below Enlarging Reducing Using...

Page 36: ...set Adjusting the Exposure Density You can adjust the copy exposure automatically or manually according to how light or dark your document is Adjusting Automatically 1 Press Exposure twice to select t...

Page 37: ...ent when you make multiple copies of multiple page documents When Loading Documents in the ADF 1 Load documents face up in the ADF For details on how to load documents in the ADF see Loading Documents...

Page 38: ...e first page of a document on the platen glass For details on how to place documents on the platen glass see Placing a Document on the Platen Glass on p 3 2 2 Press Collate 2on1 COL appears in the LCD...

Page 39: ...w to load documents in the ADF see Loading Documents in the ADF on p 3 3 NOTE If you are making a 2 on 1 copy of a document with an odd number of pages add one more blank A4 size paper to scan 2 Press...

Page 40: ...the next page of the document on the platen glass 6 Press Start Repeat steps 5 and 6 to scan all documents After scanning every two sheets the quantity of copies of the document specified in step 2 w...

Page 41: ...document Press Image Quality to select the scanning resolution See Adjusting the Image Quality Resolution on p 5 3 Press Exposure to select the scanning exposure See Adjusting the Exposure Density on...

Page 42: ...8 Me 2000 Click Start on the Windows task bar select Settings Control Panel double click Scanners and Cameras 2 Make sure there is the corresponding scanner driver name or icon Scanning Methods There...

Page 43: ...ocessed according to your settings When you use Start for the first time a folder with the scanning date will be created in the My Pictures folder in the My Documents folder and your document will be...

Page 44: ...mode COPY STATUS RX TX STATUS RX TX STATUS TX RX LOG TX RX LOG PRINT STATUS PRINT STATUS REPORT STATUS REPORT STATUS COPY STATUS Only for the MF5650 model NOTE Status Monitor is disabled in the Scan m...

Page 45: ...YES NOTE To cancel deleting the job press for NO Once the job is deleted the job cannot be restored Confirming Transmission Results Follow the procedure below to confirm the sending or receiving resul...

Page 46: ...decide to delete the job press for YES NOTE To cancel deleting the job press for NO Once the job is deleted the job cannot be restored The LCD can display characters in ASCII cord Using characters ot...

Page 47: ...memory are backed up only for about 3 minutes Do not use tissue paper paper towels or similar materials for cleaning they can stick to the components or generate static charges Use a soft cloth to avo...

Page 48: ...r or a mild neutral detergent and then wipe the glass dry with another cloth IMPORTANT Paste ink correction fluid and other foreign matter can soil the platen glass when you send a document through th...

Page 49: ...ng the Cartridge on p 8 4 1 Remove the cartridge from the machine 2 Rock the cartridge 5 or 6 times to distribute the toner evenly 3 Reinstall the cartridge in the machine 4 Make a few test copies If...

Page 50: ...extended period of time Handling and Storing the Cartridge This section describes the precautions to ensure optimum copy quality Handling Precautions WARNING Do not throw the cartridge into open flame...

Page 51: ...at the side with the written instructions faces up Then place the bagged cartridge into its shipping box Store the unused cartridge out of direct sunlight For partially used opened cartridges place th...

Page 52: ...re the cartridge in a dark location Recycling Used Cartridges In order to make effective use of the earth s natural resources and protect the environment we urge you to recycle used cartridges by retu...

Page 53: ...the cartridge 5 or 6 times to distribute the toner evenly 5 Place the cartridge on a flat and stable surface Fold the tab A on the sealing tape B as shown below and pull it out straight while supporti...

Page 54: ...n the machine then gently slide the cartridge into the machine as far as it will go Be sure to position the arrow mark C on the cartridge towards the inside of the machine 7 Close the front cover NOTE...

Page 55: ...ine In order to avoid direct sunlight place the cartridge in the protective bag that the cartridge came in when you purchased it 5 Close the front cover 6 Pull out the cassette completely and remove t...

Page 56: ...perature can become very high or low Avoid rough roads excessive vibration may damage the machine or adversely affect the quality of your printouts Place a cover over the machine Do not leave the mach...

Page 57: ...JAM CAUTION There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures Take adequate precaution when performing internal inspections to avoid burns...

Page 58: ...t touch the transfer roller as its surface is very delicate and susceptible to finger oil and scratches which may lead to print deterioration NOTE Do not expose the cartridge to light for more than 5...

Page 59: ...e inside of the roll then gently pull the rolled up paper out of the machine 6 If the leading edge of the paper is visible but has not entered the imaging area pull the paper forwards and roll it inwa...

Page 60: ...oner on the paper will stain the machine and cause a permanent reduction in print quality 7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine 8 Ca...

Page 61: ...e the jammed paper loose and then pull it out of the machine 9 Close the front cover 10 Pull out the cassette completely 11 Hold both sides of the jammed paper and slowly pull it out in the direction...

Page 62: ...cartridge and close the front cover the machine should be ready for operating If the machine returns to the ready state for operating troubleshooting has been successful If the machine does not retur...

Page 63: ...paper so as not to be caught by the guides Open the ADF and gently remove the jammed paper from the ADF 3 Open the ADF and gently remove the jammed paper from the document output tray NOTE After remo...

Page 64: ...dy Fan the edge that will feed into the machine first then tap the edge of multiple page documents on a flat surface to even the stack CHECK PAPER SIZE Cause The size of the paper in the cassette or m...

Page 65: ...e paper jam in the ADF Cause 2 You tried to reserve more than 11 copy jobs Remedy The machine can store up to 10 copy jobs in memory Wait until the current copy job completes or use Status Monitor to...

Page 66: ...contact your local authorized Canon dealer or the Canon help line TONER SUPPLY LOW Cause The toner is running low Remedy Remove and rock the cartridge several times to distribute toner evenly Then rei...

Page 67: ...ate quantity of sheets A Make sure the paper stack in the cassette or the paper in the multi purpose feeder does not exceed the capacity of the cassette or multi purpose feeder See Loading Paper on p...

Page 68: ...type of the paper you are using See Print Media Requirements on p 2 1 Q Is the proper paper loaded correctly A Be sure to fan the paper stack before loading it in the cassette This keeps the sheets of...

Page 69: ...cartridge See Install cartridge in the Set Up Sheet Q Is the cassette inserted completely into the machine A Insert the cassette as far as it will go See Load paper in the Set Up Sheet Q Did you conn...

Page 70: ...y See Replacing the Cartridge on p 8 6 Q Is the exposure adjusted correctly A Adjust the exposure correctly using Exposure See Adjusting the Exposure Density on p 5 3 Copies are dirty Q Is the platen...

Page 71: ...in PAPER SETTINGS of the Menu See Specifying the Paper Type on p 2 9 The printouts are missing when you make copies on rough paper Q Is the paper type set correctly A Select TRANSPARENCY in PAPER TYPE...

Page 72: ...rized Canon dealer or the Canon help line Printout does not match paper size Q Is the paper stack loaded and aligned correctly in the cassette or is paper loaded in the multi purpose feeder correctly...

Page 73: ...tly after a minute or more See Connect power cord in the Set Up Sheet Nothing appears in the LCD Q Is the power cord plugged in securely A Check that the power cord is plugged securely into the machin...

Page 74: ...r the Canon help line CAUTION If the machine makes strange noises emits smoke or strange smells unplug the power cord immediately and then contact your local authorized Canon dealer or the Canon help...

Page 75: ...e OK is pressed the item you have selected will not be registered Press Stop Reset to exit from the Menu If you press Menu the display returns to the previous screen The settings changed in the Menu d...

Page 76: ...o clear function activates the standby display of the selected mode appears COPY The Copy mode is selected as default FAX The Fax mode is selected as default SCAN The Scan mode is selected as default...

Page 77: ...printing end tone does not sound ON The printing end tone sounds 1 to 3 1 6 SCAN DONE TONE Sets the scanning end tone settings ERROR ONLY A scanning end tone sounds only when any error occurs while s...

Page 78: ...io The preset copy ratios will change when the paper size group is changed 4 STANDARD COPY QTY Selects the copy quantity 1 to 99 1 5 AUTO SORT Sets the auto sort function OFF The auto sort function is...

Page 79: ...DD MM DD YYYY 3 AUTO CLEAR Sets the auto clear function If the machine remains idle for a set amount of time the display returns to the standby mode ON Sets the time until the machine returns to the...

Page 80: ...7 C humidity 20 to 80 reference Photoconductive Material Organic Photosensitive Conductor Copying System Indirect Electrostatic Transfer System Developing System Toner Projection System Fixing System...

Page 81: ...achine First Copy Time Platen glass Approx 13 8 sec ADF Approx 15 8 sec A4 or LTR size direct Manual Exposure Control Cassette Feeding except just after being restored from energy saver mode Copy Spee...

Page 82: ...a requirements 2 1 problems 9 13 setting enlarging reducing 5 2 specifying the paper size 2 8 specifying the paper type 2 9 Customer support 1 1 D DATE SETUP setting 10 5 DATE TIME SETTING settings 10...

Page 83: ...le paper 2 1 cassette 1 2 feeding problems 9 10 jam 2 1 9 1 9 6 loading 2 3 orientation 2 9 output area 2 10 printing area 2 2 requirements 2 1 type 2 9 2 10 Paper output area face down 2 11 face up 2...

Page 84: ...COPY QTY setting 10 4 STANDARD EXPOSURE setting 10 4 Standby display 1 5 Start key 1 4 Status Monitor key 1 4 using 7 1 STD ZOOM RATIO settings 10 4 STD IMAGEQUALITY setting 10 4 Stop Reset key 1 4 SU...

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