Canon imageFORMULA CR-190i, Operation & Maintenance Manual

Page 1: ... Please read this manual before operating this scanner Operation Maintenance Guide ...

Page 2: ...computers and other office equipment The program backs the development and dissemination of products with functions that effectively reduce energy consumption It is an open system in which business proprietors can participate voluntarily The targeted products are office equipment such as computers monitors printers fax machine copiers and scanners The standards and logos are uniform among particip...

Page 3: ...LIABLE FOR ANY DIRECT INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL CANON ELECTRONICS INC IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT OR THE STORAGE AND HANDLING OF THE RESULTING SCANNED IMAGE DATA IF YOU INTEND TO DISCARD THE ORIGINALS OF THE SCANNED DOCUMENTS YOU ARE RESPONSIBLE FOR INSPECTING...

Page 4: ...r using the CR 190i troubleshooting and maintenance For details on the settings of the CR 190i refer to the Instructions electronic manual Instructions Electronic Manual Describes how to use the scanner and includes instructions for configuring the scanner settings as well as handling maintenance and troubleshooting information Symbols Used in This Manual The following symbols are used in this man...

Page 5: ...ed 9 Clearing Paper Jams 9 Feeding Trouble 11 When the Scanned Image Is Not Normal 12 Maintenance 13 Daily Cleaning 13 Cleaning the Main Unit 13 Cleaning the Feed Path 13 Cleaning the Scanning Glass and Rollers 15 Cleaning the Magnetic Heads 18 Cleaning the Ink Jet Nozzles 19 Cleaning with the Cleaning Cards U S A Only 20 Maintenance 21 Replacing the Ink Cartridge 21 Replacing the ink disposal tan...

Page 6: ...bsequent documents Before you scan this kind of document make a copy and then scan the copy After scanning a document written in pencil or some other soft writing material be sure to clean the scanning rollers See Cleaning the Scanning Glass and Rollers on p 15 If you scan thin paper in the Duplex mode the ink printed on the back side may be scanned If this happens adjust the scanning density Scan...

Page 7: ...ng points when placing documents on the scanner Place the front of the document toward you Do not exceed the Load Limit Mark when placing documents in the document tray This may cause feeding errors or paper jams A maximum of 250 documents can be loaded at one time Move the stopper to the edge of the document in the document tray in accordance with the document Otherwise this may cause a paper eje...

Page 8: ...t facing you and place the leading edge of the document into the scanner 3 If the documents are not aligned press the JOG Button The jogger mechanism can be used to align documents IMPORTANT If you press the JOG Button when a batch of documents of various sizes are loaded the alignment will be incomplete and the documents will not be scanned in the order loaded If you are scanning documents of var...

Page 9: ...lso start scanning with pressing the START Button 6 Scanning starts NOTE If Sort Method is set in the software application the document will be ejected to one of the three Eject Pockets according to the sort methods that have been set When printing with the imprinter ink may get on the leading edge of the document because the documents are ejected onto the printed surface When Using the Accompanyi...

Page 10: ...er to the computer See Setting Up the Scanner on p 17 in Instructions Cause The scanner is not correctly connected to the computer Remedy Connect the scanner to the computer correctly See Connecting the Scanner to a Computer on p 20 in Instructions Cause The USB interface provided as standard with your computer is not compatible with the scanner Connecting via USB Remedy Not all USB interfaces pro...

Page 11: ...does not clear the paper jam perform the following to remove the jammed document 3 Pull the Open Button and pull the Front Maintenance Cover open to the right and left 4 Press the Open Button and push the Back Maintenance Cover open to the back 5 Remove the paper that has jammed 6 Close the Back Maintenance Cover ...

Page 12: ...paration OFF mode See Separation OFF Mode on p 37 in Instructions Dirty or worn rollers inside the scanner may cause a paper jam Clean the rollers if they are dirty See Cleaning the Scanning Glass and Rollers on p 15 Worn rollers must be replaced Some rollers are replaceable See Replacing the Rollers on p 24 If the rollers are not replaceable contact your local authorized Canon dealer or service r...

Page 13: ...cognizing the scanner correctly and the driver and the application is installed correctly scanning may not be performed correctly If this happens the interface card is not compatible Use the recommended interface card If the above remedies do not rectify the problem contact your local authorized Canon dealer or service representative to have the scanner serviced Condition MICR characters are not r...

Page 14: ...isfigure or discolor Never spray mild detergent or water directly on the scanning glass The spray could penetrate below the glass and contaminate the internal light source and lenses Cleaning the Main Unit Wipe the scanner with a firmly wrung cloth moistened slightly with water or mild detergent Then wipe off with a clean dry cloth Cleaning the Feed Path If dirt appears on scanned documents clean ...

Page 15: ...h a firmly wrung cloth moistened slightly with water or mild detergent Then wipe off with a clean dry cloth 4 Close the Back Maintenance Cover 5 Close the Front Maintenance Cover in the order shown in the diagram below Feed Path ...

Page 16: ...canning glass and rollers regularly 1 Remove the Top Cover 2 Pull the Open Button and pull the Front Maintenance Cover open to the right and left IMPORTANT If you notice paper dust in the feed path when you open the Maintenance Cover clean it out with a cotton swab 3 Press the Open Button and push the Back Maintenance Cover open to the back 4 Remove the Roller Cover ...

Page 17: ...e roller in position a to wipe the rollers Rollers in positions h j and l are turned by the roller in position k Turn the roller in position k to wipe the rollers Rollers in positions u to z are turned by the roller in position m Turn the roller in position m to wipe the rollers Rollers in positions a to c are replaceable See Replacing the Rollers on p 24 6 Use cotton swabs that are commercially a...

Page 18: ...paper jams and double feeds two papers being fed at the same time still occur after cleaning the rollers the rollers may be worn The rollers need to be changed Some rollers are replaceable See Replacing the Rollers on p 24 If the rollers are not replaceable contact your local authorized Canon dealer or service representative to have the scanner serviced ...

Page 19: ...d pull the Front Maintenance Cover open to the right and left IMPORTANT If you notice paper dust in the feed path when you open the Maintenance Cover clean it out with a cotton swab 2 Use a commercially available audio head cleaner to clean the magnetic heads The magnetic heads are located in the positions shown in the diagram below 3 Close the Front Maintenance Cover in the order shown in the dia...

Page 20: ...the ink cartridge For more information see Replacing the Ink Cartridge on p 21 3 Use the Built in Nozzle Cleaning Pad to remove the ink from around the ink jet nozzles Swipe the ink cartridge 2 or 3 times on the Built in Nozzle Cleaning Pad shown in the diagram below If the text or bitmap still appear faint after this operation replace the ink cartridge See Replacing the Ink Cartridge on p 21 4 Se...

Page 21: ...nly in U S A Contact your local authorized Canon dealer or service representative for the available cleaning card 1 Turn OFF the scanner 2 Disconnect the scanner and the computer 3 Turn ON the scanner with pressing the START Button and the STOP Button NOTE If the scanner turned ON properly the power LED continues to flash 4 Pull the Eject Stopper 5 Place the cleaning card in the document tray 6 Pr...

Page 22: ...G 40 Black 0615B002 IMPORTANT These ink cartridges are available for 5 years after production has stopped The ink disposal tank must be replaced when the ink cartridge is replaced To replace the ink cartridge turn the scanner OFF before removing the Top Cover After the ink cartridge is set replace the Top Cover and then turn the scanner back ON 1 Remove the Top Cover 2 Squeeze the Print Position A...

Page 23: ... do so applications cannot check the ink level precisely 5 Push down the ink cartridge until it clicks into place IMPORTANT Make sure that the ink cartridge is securely in place 6 Squeeze the Print Position Adjustment Lever and move it to adjust the print position Top 1 92 48 8 mm from the bottom edge of the document Bottom 1 17 29 6 mm from the bottom edge of the document 7 Carefully replace the ...

Page 24: ...disposal tank is not included with the scanner Purchase an ink disposal tank as shown below Compatible ink disposal tank 4623B002 1 Open the Ink Disposal Tank Pocket 2 Remove the ink disposal tank WARNING Do not print without the ink disposal tank Doing so may cause a malfunction NOTE Be careful not to get dirty with ink When you discard the ink disposal tank put it in the plastic bag in the box o...

Page 25: ...occur You can replace the rollers Pickup Roller Feed Roller and Separation Roller according to the following procedure The exchange roller kit is not included with the scanner Purchase an exchange roller kit separately as shown below Compatible exchange roller kit 4623B001 1 Remove the Top Cover 2 Remove the Roller Cover ...

Page 26: ... at the rim and the fixing lever and then remove it with pressing the Separation OFF Mode Button NOTE If the Separation Roller is not removed easily because of the fixing lever position turn the Pickup Roller in anticlockwise direction by hand Feed Supporter Fixing Lever ...

Page 27: ...t the rim and the fixing lever and then remove it NOTE If the Pickup Roller is not removed easily because of the fixing lever position turn the Pickup Roller by hand 7 Attach the Pickup Roller 8 Attach the Feed Roller Align the notch on the roller axis with the hole on the roller Fixing Lever Fixing Lever ...

Page 28: ...ration Roller with pushing the Separation OFF Mode Button Align the notch on the roller axis with the hole on the roller 10Close the Feed Supporter to the right 11Replace the Roller Cover 12Carefully replace the Top Cover ...

Page 29: ...nt Dial to the right 3 clicks If documents are not fed after the above operation turn the Adjustment Dial back to the left 1 click 3 Slide the Adjustment Dial Cover to the right CAUTION Do not use the Adjustment Dial any other time except when adjusting the Separation Roller gap Turning the Adjustment Dial too much may damage the scanner Adjustment Dial Turn the dial to the left to widen the gap a...

Page 30: ...cuments 5 Document 5 Envelope 6 How to place documents 6 E Eject Pocket 8 Eject Stopper 6 F Feeding Trouble 11 Flapper 8 I Ink Cartridge 21 Ink Disposal Tank 23 Ink Jet Nozzle 19 J JOG Button 7 L Load Limit Mark 6 M Magnetic head 18 Maintenance 21 N Number of pages loaded 6 P Print Position Adjustment Lever 21 R Rollers 15 24 S Scanning Glass 15 Separates documents 8 T Troubleshooting 9 ...

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