Canon imageFORMULA CR-50, Instructions Manual

Page 1: ...Please read this manual before operating this scanner Instructions ...

Page 2: ...s 7 When a similar wizard screen appears in Windows XP Vista click Cancel A Install the software Install the Scanning Utility for CR 50 80 in the setup disc provided with the CR 50 80 See Installing the Software on p 19 B Connect the scanner to a computer Connect the CR 50 80 and the computer with a USB See Connecting the Scanner to a Computer on p 21 C Turn ON the power Turn ON the power of the C...

Page 3: ...y 90 days from the date you purchased the same as evidenced by a receipt or otherwise The limited warranty does not apply if the failure of the diskette resulted from accident abuse or misapplication of the SOFTWARE and shall not extend to anyone other than the original user of the SOFTWARE CANON CANON S AFFILIATE THEIR DISTRIBUTOR OR DEALER DISCLAIMS ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY ...

Page 4: ... aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur Appareils Numériques NMB 003 édictée par l Industrie Canada International ENERGY STAR Office Equipment Program As an ENERGY STAR Partner CANON ELECTRONICS INC has determined that this machine meets the ENERGY STAR Program guidelines for energy efficiency The International ENERGY STAR Office Equipment Program ...

Page 5: ...recording or by any information storage or retrieval system without the prior written permission of CANON ELECTRONICS INC Disclaimers The information in this document is subject to change without notice CANON ELECTRONICS INC MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL EITHER EXPRESS OR IMPLIED EXPECT AS PROVIDED HEREIN INCLUDING WITHOUT LIMITATION THEREOF WARRANTIES AS TO MARKETABIL...

Page 6: ...e CR 50 80 troubleshooting and maintenance For details on the settings of the CR 50 80 refer to the Instructions electronic manual Instructions Electronic Manual This Manual Describes how to use the scanner and includes instructions for configuring the scanner settings as well as handling maintenance and troubleshooting information Symbols Used in This Manual The following symbols are used in this...

Page 7: ...ng Utility 19 Connecting the Scanner to a Computer 21 USB Connections 21 Connecting the Power Cord 22 Turning ON and OFF the Power 22 Turning ON the Power 22 Turning OFF the Power 23 Preparing the Ink Cartridge 24 About the Ink Cartridge 24 Setting the Ink Cartridge and Adjusting the Print Position 24 Software 28 How to Use the Software 28 How to Use the Scanning Utility 28 Uninstalling the Softwa...

Page 8: ...he Scanner 45 Cleaning the Scanning Glass and Rollers 45 Cleaning the Magnetic Heads 48 Cleaning the Ink Jet Nozzles 49 Maintenance 50 Replacing the Ink Cartridge 50 Adjusting the Separation Roller Gap 52 Specifications 55 Scanner Specifications 55 AC Adapter Specifications 55 Index 56 ...

Page 9: ...canner with care Avoid shock and vibration to the scanner caused by reckless handling If you suspect the scanner has been accidentally damaged turn OFF the power switch immediately and disconnect the power cord from the power outlet Contact your local authorized Canon dealer or service representative to have the scanner serviced Before you move the scanner always turn OFF the power and disconnect ...

Page 10: ...ocal ordinances and laws or consult with the retailer who sold you the scanner Installation Location For operation maintenance and ventilation make sure that there is enough space around the scanner Avoid placing the scanner in the following places It may cause a malfunction and adversely affect the scanner or your computer Places exposed to direct sunlight If installation in such places is unavoi...

Page 11: ...nsion cord make sure that the extension cord is rated for the current requirements of the scanner Disassembling and or reassembling the AC adapter is extremely dangerous and should not be attempted under any circumstances Do not place heavy objects on the AC adapter or power cord Do not place the adapter or cords in an area where they are likely to be stepped on Do not use the power cord while it ...

Page 12: ...5 W x 8 8 D x 7 4 H Supports Color Black and White Binary and Grayscale Output Reads MICR Characters A magnetic head is used to scan MICR characters that have been printed with magnetic ink or toner Supports OCR Optical Character Recognition Character images such as E13B OCR A OCR B and check writer are recognized as characters by the OCR function Easy to Maintain Maintenance Covers make handling ...

Page 13: ...ms included in this package may change without any notice Packaging What Is in the Box CR 50 80 Setup Disc Power Cord 1 Warranty Card 2 USB Cable User Registration Card 2 1 The power cord varies according to the country of purchase 2 For the United States and Canada only Installation Guide Operation Maintenance Guide AC Adapter Marking Labels for Thickness Adjustment Dial ...

Page 14: ...r and feeding roller to the thickness of the paper being fed See Adjusting the Separation Roller Gap on p 52 Imprinter Cover Maintenance Cover Open this cover to clear paper jams or clean the scanner Document Feed Opening Power Indicator Lights blue when the power is turned ON See Turning ON the Power on p 22 Eject Stopper Adjust to match the length of the document See Placing Documents on p 35 Do...

Page 15: ...nd Adjusting the Print Position on p 24 Lock Lever Locks the ink cartridge in place Ink Absorber Absorbs any ink that leaks out of the ink cartridge Magnetic Head for MICR Reads MICR text printed in magnetic ink See Cleaning the Magnetic Heads on p 48 Separation Roller Separates a stack of documents into single sheets one by one See Adjusting the Separation Roller Gap on p 52 Feeding Roller Feeds ...

Page 16: ...lear paper jams or clean the scanner See Clearing Paper Jams on p 40 Connectors Power Switch Power Switch Turns the scanner power ON or OFF See Turning ON and OFF the Power on p 22 Power Connector Connect the included AC adapter plug See Connecting the Power Cord on p 22 USB Connector Connect a Hi Speed USB 2 0 compliant USB cable See USB Connections on p 21 Exterior Dimensions 140 mm 5 5 188 mm 7...

Page 17: ...ing ON the Power on p 22 E Automatically installing the device driver See p 23 The device driver is installed automatically when Windows recognizes the CR 50 80 IMPORTANT To have the device drivers installed automatically when the computer recognizes the CR 50 80 the software needs to be installed before the CR 50 80 is connected to the computer If you connect the computer and turn ON the CR 50 80...

Page 18: ...on the specifications of your computer IMPORTANT If you use the USB interface that was provided as standard with your computer Use the most recently available USB 2 0 driver provided by Microsoft Contact your local authorized Canon dealer for more detailed information Not all USB interfaces provided as standard with personal computers are guaranteed Contact your local authorized Canon dealer for m...

Page 19: ... Utility before connecting the CR 50 80 to the computer Some functions mentioned in this manual may not be operated in some applications Installing the Scanning Utility Follow the instructions below to install the Scanning Utility and the dedicated driver NOTE The dedicated scanner driver is installed after the Scanning Utility has been installed A Turn ON your computer and log on to Windows IMPOR...

Page 20: ...the screen to complete the installation IMPORTANT The computer may need to be restarted after the installation depending on the operating system If this is necessary make sure to restart the computer NOTE Installing the scanning utility will put the Scanning Utility for CR 50 80 icon on your Windows Start menu See How to Use the Scanning Utility on p 28 ...

Page 21: ...connect multiple CR 50 80 scanners to one computer CAUTION Do not turn OFF the scanner or remove the interface cable when an application is running Turn OFF the computer and the scanner before changing the cable USB Connections Connect the scanner and the computer with the cable provided or a Hi Speed USB 2 0 cable NOTE Connect the type B plug square to the scanner and connect the type A plug flat...

Page 22: ...utlet Use only the power cord and power plug provided with the scanner Before you connect the power cord make sure to turn OFF the power switch Connect only to a power outlet of the rated voltage and power supply frequency either 120V 60 Hz or 220 240V 50 60 Hz depending on your region Do not plug the scanner into a power outlet shared with another device If you use an extension cord make sure tha...

Page 23: ...ower cord from the power outlet Contact your local authorized Canon dealer or service representative to have the scanner serviced B Windows recognizes the CR 50 80 as new hardware and installation starts automatically NOTE The CR 50 80 will be registered as CANON CR 50 USB or CANON CR 80 USB in the Imaging Device directory Turning OFF the Power A Turn OFF your computer B To turn OFF the scanner sl...

Page 24: ...the Print Position The ink cartridge needs to be set to print Set the ink cartridge according to the following procedure You can adjust the print position to three different levels IMPORTANT To set the ink cartridge turn the scanner OFF before removing the Maintenance Cover After the ink cartridge is set replace the Maintenance Cover and then turn the scanner back ON Finish up the unpacked ink car...

Page 25: ...print quality D Grasp the tag and then peel off the tape covering the ink jet nozzle IMPORTANT Do not touch the ink jet nozzle or contacts after peeling off the tag and tape E Place the ink cartridge shown in the diagram below CAUTION Do not touch the electrical contact on the carriage Doing so may cause a malfunction Tag Ink Jet Nozzle Contacts ...

Page 26: ... adjust the print position If the ink head drops back when installed the two ink cartridge pins will not fit into the holes on the carriage Push back the ink cartridge lock lever a in the direction of the arrow and reset the cartridge in the correct position b Ink Cartridge Lock Lever If the cartridge does not load properly see step 7 Top 50 5 mm 1 99 from the bottom edge of the document Middle 47...

Page 27: ...27 H Carefully replace the Imprinter Cover I Gently close the Maintenance Cover until it clicks into place ...

Page 28: ...the Help files for the Scanning Utility for information on how to use it How to Use the Scanning Utility This section describes the procedure for using the Scanning Utility Read the Help file in Scanning Utility for more information A Click Start and then click All Programs B Click Scanning Utility for CR 50 80 C Start the Scanning Utility How to Use the Software ...

Page 29: ... view the explanation D Select Scanner Setting from the File menu The Settings dialog box appears E Set the scan conditions and click OK NOTE For information about the settings for the scan conditions click Help on the Settings dialog box to open the Help file F Select the scanning method from the File menu and start scanning ...

Page 30: ...lick Exit on the File menu to quit the Scanning Utility This section describes how to uninstall the Scanning Utility IMPORTANT Be sure to log on as the Administrator A Click Start and then click Control Panel Uninstalling the Software ...

Page 31: ...eatures NOTE Depending on the status of your computer the following screen may be displayed In that case double click the Programs and Features icon C Select the software that you want to remove from the list in the dialog box and then click Uninstall ...

Page 32: ...ng Utility for CR 50 80 you also need to uninstall the Canon Driver for CR 50 80 D The Confirm File Deletion dialog box appears If you selected Canon Driver for CR 50 80 the above dialog box appears E Click Yes and the uninstaller starts Follow the instructions on the screen to finish uninstalling the software ...

Page 33: ...ry If the documents are scanned with wet ink or paste the inside of the scanner may become dirty and it may cause a malfunction If you scan a document written in pencil the letters may not be scanned properly or the pencil may rub off onto the rollers and stain subsequent documents Before you scan this kind of document make a copy and then scan the copy After scanning a document written in pencil ...

Page 34: ... double feed detection function from Scanner Setting in the Scanning Utility For more details about how to configure scanning parameters click the Help button in the settings dialog box to view the Canon driver help IMPORTANT The following types of document may be misdetected as double fed Documents with a colored background Documents with a glossy finish If misdetection of double feeds occurs oft...

Page 35: ...and cause paper jams at the document feed opening For such documents load no more than 10 sheets at one time IMPORTANT Align the documents and set the bottom of the documents level in the document tray This section describes how to load and scan documents CAUTION Avoid wearing loose fitting clothing dangling jewelry long ties or long hair that could become entangled with moving parts especially th...

Page 36: ...ftware application NOTE When Using the Accompanying Scanning Utility for CR 50 80 There are three scanning methods as follows Follow the each instruction Scan 1 page Click Scan Page from the File menu Scan Batch to File A Click Scan Batch to File from the File menu B Input the File name and then click Save C Select Simplex or Duplex and then click Start Scanning Scan Batch to Printer A Click Scan ...

Page 37: ...anned with the CR 50 80 and the paper thickness setting double feeds or feeding errors may occur After installing the CR 50 80 or before scanning documents of a different thickness perform the procedure below to confirm that documents are separated one sheet at a time If documents do not feed properly see Adjusting the Separation Roller Gap on p 52 to adjust for paper thickness A Start the Scannin...

Page 38: ...the scanning utility help in the Help menu B Pull out the document feed tray C Load two documents with their edges flush against the mark D Adjust the position of the eject stopper If necessary see the diagram in step 4 on p 36 E Click Scan Page from the File menu and confirm that only one sheet is fed Document Load Mark ...

Page 39: ...39 NOTE If the sheets do not feed properly they double feed or no sheets are fed see Adjusting the Separation Roller Gap on p 52 to adjust for paper thickness F Exit the scanning utility ...

Page 40: ... the Scanner Is Not Recognized Cause The Scanning Utility is not installed Remedy Install the Scanning Utility before connecting the scanner to the computer See Setting Up the Scanner on p 17 Cause The scanner is not correctly connected to the computer Remedy Connect the scanner to the computer correctly See Connecting the Scanner to a Computer on p 21 Cause The USB interface provided as standard ...

Page 41: ...at has jammed If the paper is jammed at the pickup area Pull the paper forward and clear the jam from the Maintenance Cover If the paper is jammed at any other area Pull the paper forward and clear the jam from the nearest opening D Gently close the reading unit until it clicks into place ...

Page 42: ... take the appropriate action The power switch is not in the ON position Turn the switch into the ON position See Turning ON the Power on p 22 The power cord is not connected into a power outlet Connect the power cord into a power outlet See Connecting the Power Cord on p 22 The Scanner Does Not Turn ON ...

Page 43: ... 50 80 scanner adjust the Separation Roller gap See Adjusting the Separation Roller Gap on p 52 Condition MICR characters are not recognized correctly Cause and Remedy The scanner cannot correctly read MICR characters if the magnetic heads are dirty Clean the MICR magnetic heads See Cleaning the Magnetic Heads on p 48 If MICR characters cannot be recognized correctly after cleaning the heads the M...

Page 44: ...ppears dark the brightness may be set too low Also check the settings on the driver and the software application The driver or application does not run correctly If the document cannot be scanned correctly even if the scan conditions are adjusted the driver or the application may not be functioning correctly Reinstall the driver or application For details on how to install the driver see Installin...

Page 45: ... the glass and contaminate the internal light source and lenses Cleaning the Main Unit Wipe the scanner with a firmly wrung cloth moistened slightly with water or mild detergent Then wipe off with a clean dry cloth Cleaning the Inside of the Scanner Dust or paper particles inside the scanner can cause lines in scanned images Use compressed air for regular cleaning of dust and paper particles from ...

Page 46: ...s shown in the diagram below NOTE Use cotton swabs to clean the rollers in locations that are too narrow for your fingers such as a b j n o and p Rollers in positions b d e k and p are turned by the roller in position e Turn the roller in position e to wipe the rollers Rollers in positions m and n comprise two rollers each an upper roller and a lower roller Do not force the rollers if they will no...

Page 47: ...e of each IMPORTANT Scratches on the scanning glass may cause marks on the images and could cause feeding errors If there are scratches on the scanning glass contact your local authorized Canon dealer or service representative E Gently close the reading unit until it clicks into place F Gently close the maintenance cover until it clicks into place Scanning Glass ...

Page 48: ...s with a commercially available audio head cleaner A Hook your finger around the open lever and open the maintenance cover B Use a commercially available audio head cleaner to clean the magnetic heads The magnetic head is located in the position shown in the diagram below C Gently close the maintenance cover until it clicks into place Magnetic Head ...

Page 49: ...e dirt around the ink absorber IMPORTANT If your documents are stained and smudged from printing even after you clean the ink absorber you should replace the ink absorber Contact your local authorized Canon dealer or service representative C Remove the ink cartridge For more information see Replacing the Ink Cartridge on p 50 D Use a dry cotton swab to wipe off any ink on the ink jet nozzle If the...

Page 50: ... to the following procedure below IMPORTANT To replace the ink cartridge turn the scanner OFF before removing the Maintenance Cover After the ink cartridge is set replace the Maintenance Cover and then turn the scanner back ON Finish up the unpacked ink cartridge as soon as possible More frequent cleaning of the ink cartridge is required if long time elapses after unpacking NOTE Use an ink cartrid...

Page 51: ...position adjustment lever and move the print cartridge carriage to its lowest position D Push back the ink cartridge lock lever in the direction of the arrow in the diagram below and pull out the ink cartridge by grasping the tab as shown in the diagram CAUTION Do not touch the ink jet nozzle right after imprinting The nozzle may be very hot ...

Page 52: ... Separation Roller gap according to the following procedure IMPORTANT Make sure that the size thickness and weight of your document meets the conditions of this scanner See Document on p 33 Your unit has been carefully adjusted to meet most conditions However the below adjustment may be needed depending on your environment humidity temperature etc and the documents you are scanning checks etc Perf...

Page 53: ...ion roller and stop at the position shown below NOTE If you were unable to slide both sheets through the gap between the rollers turn the paper thickness adjustment dial counter clockwise left until both sheets two pieces easily slide through the gap E Gently remove one of the sheets Separation Roller Feeding Roller Paper Thickness Adjustment Dial Two Sheets ...

Page 54: ...TANT Turning the Adjustment Dial clockwise too much may damage the rollers G Remove the sheets from the paper path and close the Maintenance Cover H Confirm that the document feeds properly See Confirming Proper Document Feeding on p 37 If additional assistance is required contact your local authorized Canon dealer or service representative I Place a marking label on the unit pointing to the adjus...

Page 55: ...g mode Black and white Fine Text Filtering Error diffusion 16 Level gray 256 Level gray 24 bit color Scanning resolution primary scan lines x secondary scan lines Excluding 24 bit color 100 x 100 dpi 200 x 200 dpi 300 x 300 dpi 24 bit color 100 x 100 dpi 200 x 100 dpi Scanning speed CR 50 50 cpm American checks CR 80 80 cpm American checks Automatic feeder capacity Load limit of less than 5 mm 0 2...

Page 56: ...y 14 Documents 33 Document 33 How to place documents 35 Double Feed Detection 34 E Eject Stopper 14 Exterior Dimensions 16 F Features of the CR 50 80 12 Feeding Roller 15 Feeding Trouble 43 H Handling 9 I Imprinter Cover 14 Ink Absorber 15 Ink Cartridge 15 24 50 Ink Jet Nozzle 49 Installation Location 10 L Lock Lever 15 M Magnetic head 48 Magnetic Head for MICR 15 Maintenance 50 Maintenance Cover ...

Page 57: ...t Access Hatch 16 Recognizing the scanner 23 Rollers 45 S Scanning Glass 45 Scanning Utility 19 28 Separation Roller 15 Setup Disc 13 Software How to Use the Software 28 Install 19 Uninstall 30 Specifications 55 T The Scanner Does Not Turn ON 42 Troubleshooting 40 Turning OFF the Power 23 Turning ON the Power 22 U Unpacking the scanner 13 USB Connections 21 40 USB Connector 16 ...

Page 58: ... CANADA CANON EUROPA N V BOVENKERKERWEG 59 61 P O BOX 2262 1180 EG AMSTELVEEN THE NETHERLANDS CANON LATIN AMERICA INC 703 WATERFORD WAY SUITE 400 MIAMI FL 33126 U S A CANON SINGAPORE PTE LTD 1 HARBOUR FRONT AVENUE 04 01 KEPPEL BAY TOWER SINGAPORE 098632 CANON HONGKONG COMPANY LTD 19TH FLOOR THE METROPOLIS TOWER 10 METROPOLIS DRIVE HUNGHOM KOWLOON HONG KONG PUB CE IE 836 CANON ELECTRONICS INC 2011 ...