Canon imageFORMULA DR-2050C, Maintenance Manual

Page 1: ...Document Scanner Maintenance Guide DR 2050C DR 2050SP...

Page 2: ...Roller Replacement Cycle 62 Resetting the Counter 63 Removing and Attaching the Feed Roller 65 Removing and Attaching the Retard Roller 68 3 Troubleshooting 72 The Scanner Does Not Turn ON 72 The Scan...

Page 3: ...or other organic solvents to clean the scanner Such solvents can damage or discolor the exterior of the scanner or create a risk of fire or electric shock Cleaning the Scanner Moisten a cloth with pl...

Page 4: ...t b 3 Use a blower to keep the interior of the scanner free of dust and paper particles 4 Use a clean dry cloth to wipe dirt off the scanning glass Wipe both the top and bottom scanning glasses CAUTIO...

Page 5: ...p 66 p 69 IMPORTANT After removing the feed roller and retard roller clean them and then return them to the scanner 7 Wipe the removed rollers with a firmly wrung cloth moistened with water 8 Attach t...

Page 6: ...me to rotate the metal rollers in small increments CAUTION There are two metal rollers one for the Front Unit and one for the scanner Be sure to wipe both of them Do not spray water or neutral deterge...

Page 7: ...ceeds 30 000 a roller replacement message will appear when the computer is started When you are using the DR 2050SP in the Presentation mode a message prompting you to change the rollers is displayed...

Page 8: ...pen the Counter setup dialog box 1 Click the Start button click Settings on the Start menu click Control Panel For Windows XP click the Start button click Control Panel 2 For Windows XP switch the Con...

Page 9: ...64 Appendices 3 Select CANON DR 2050C USB and then click Properties 4 Click the Counter tab...

Page 10: ...r Follow the procedure below to remove and attach the feed roller for cleaning or replacement Note When attaching the feed roller during installation operate the roller fastening lever according to th...

Page 11: ...ing the OPEN knob from both sides a pull the front unit forward to open it b 2 Open the roller cover on the scanner side Insert a finger into the depression in the cover and open it 3 Raise the roller...

Page 12: ...shaft and then remove it Attaching the Feed Roller 1 Set the feed roller into the hollow inside the roller cover and align the notch in the roller with the scanner shaft 2 Slide the roller lock lever...

Page 13: ...of the top of the Front Unit Return the unit fully to its original position until you hear it click into place Removing and Attaching the Retard Roller Follow the procedure below to remove and attach...

Page 14: ...llers Doing so may damage them Removing the Retard Roller 1 Pressing the OPEN knob from both sides a pull the front unit forward to open it b 2 Holding the edges of the roller cover on the inside of t...

Page 15: ...rom the shaft and then remove it Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner s shaft 2 Slide the roller lock lever to the right and then i...

Page 16: ...oller in place 4 Attach the roller cover Be sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click 5 Gently press the left and right sides of the...

Page 17: ...the scanner does not turn on Is the power cord connected correctly Is the power cord connected securely Is the power cord inserted into the power outlet For details on connecting the power cord see S...

Page 18: ...cations that are running Problem Resident applications such as anti virus software are draining memory resources Solution Quit all resident applications Problem Temporary files cannot be created in th...

Page 19: ...start the computer When scanning continues make sure that the last document scanned was scanned correctly Documents Are Not Fed Correctly The following are possible causes when documents are not fed c...

Page 20: ...tions Problem The application you are using to open the TIFF file does not support multi page TIFF files Solution Open the file with an application that supports multi page TIFF files Symptoms A TIFF...

Page 21: ...g Side to Double sided Symptoms A black margin appears around the scanned document Problem A document smaller than the preset paper size has been scanned Or the loaded document has shifted out of posi...

Page 22: ...the Scanner To adjust the scanner set the supplied Adjustment Sheet Shading Sheet in the scanner Orient the adjusting sheet in the direction indicated by the arrow when setting it in the scanner Afte...