Canon iP4700 - PIXMA Color Inkjet Printer, Simplified Service Manual

Page 1: ... 1 24 iP4700 iP4760 SIMPLIFIED SERVICE MANUAL 1 LIST OF ERROR DISPLAY 2 ADJUSTMENT SETTINGS QY8 13CM 000 Rev 00 July 22 2009 Canon Inc ...

Page 2: ...press the Resume Cancel button No CD DVD tray 1001 Set the CD DVD tray and press the Resume Cancel button No CD or DVD 1002 Set a CD or DVD in the CD DVD tray and inset the CD DVD tray in the proper position Then press the Resume Cancel 2 times No paper in the cassette 1003 Confirm that the cassette is selected as the paper source Set the paper in the cassette and press the Resume Cancel button Pa...

Page 3: ...ting was attempted Press the Resume Cancel button to clear the error Multiple ink tanks of the same color installed 1487 Replace the wrong ink tank s with the correct one s 7 times Ink tank in a wrong position 1680 Install the ink tank s in the correct position 8 times Warning The ink absorber becomes almost full 1700 1701 Replace the ink absorber and reset its counter See 2 2 Adjustment Settings ...

Page 4: ...times The remaining ink amount unknown 1683 Replace the applicable ink tank with a new one Printing with a once empty ink tank can damage the printer To continue printing without replacing the ink tank s press the Resume Cancel button for 5 sec or longer to disable the function to detect the remaining ink amount After the operation it is recorded in the printer EEPROM that the function to detect t...

Page 5: ...t replacing the ink tank s press the Resume Cancel button for 5 sec or longer to disable the function to detect the remaining ink amount After the operation it is recorded in the printer that the function to detect the remaining ink amount was disabled 19 times Non supported hub 2002 Remove the applicable USB hub from the PictBridge USB connector 1 Only for models supporting CD DVD printing 2 Only...

Page 6: ...encoder signal 1 Smearing or scratches on the LF EJ slit film clean the LF EJ slit film 2 Foreign material or paper debris in the LF drive remove foreign material 3 Cable connection 4 Part replacement LF EJ slit film LF EJ timing sensor unit Paper feed roller unit Logic board Paper feed motor 4 times Purge cam sensor error 5C00 An error occurred in the purge unit 1 Foreign material or paper debris...

Page 7: ...r error B200 The print head voltage is abnormal 1 Head contact pin condition of the carriage unit 2 Cable connection especially the carriage FFC 3 Part replacement Print head and logic board Replace them at the same time Power supply unit Carriage unit 11 times Carriage lift mechanism error 5110 The carriage did not move up or down properly 1 Foreign material or paper debris that obstructs the car...

Page 8: ...nnection 2 Part replacement Purge drive system unit 17 times Paper eject encoder error 6010 Paper eject encoder error 1 Smearing or scratches on the LF EJ slit film clean the LF EJ slit film 2 Foreign material or paper debris in the paper path remove foreign material 3 Cable connection 4 Part replacement LF EJ slit film LF EJ timing sensor unit Platen unit Logic board Paper feed motor 19 times Ink...

Page 9: ...ge drive system unit remove foreign material 2 Cable connection 3 Part replacement Purge drive system unit Logic board Note Before replacement of the logic board ass y check the ink absorber counter value by service test print or EEPROM information print If the counter value is 7 or more also replace the ink absorber kit when replacing the logic board ass y If the counter value is less than 7 regi...

Page 10: ...sume Cancel buttons Each time the Resume Cancel button is pressed the Alarm and Power LEDs light alternately Alarm in orange and Power in green starting with Alarm LED iv When the Power LED lights in green the printer is ready for the service mode operation 2 Start the Service Tool on the connected computer i When a button is clicked in the Service Tool dialog box that function is performed During...

Page 11: ...rn print For refurbishment use Not used in servicing 4 LF EJECT LF Eject correction pattern print Perform LF Eject correction only when streaks or uneven printing occurs after the repair See LF Eject correction below for details 5 Nozzle Check Nozzle check pattern print The dialog box opens to select the paper source Select Rear tray or Cassette and click OK 6 Integration Successive print of 1 ser...

Page 12: ... X direction and in the Y direction can be adjusted respectively Adjustable range between 1 0 mm to 1 0 mm in 0 1 mm increment 14 LF EJECT Correction LF Eject correction value setting Set the correction value according to the result of 4 LF Eject correction pattern print See LF Eject correction below for details 15 Left Margin Correction Left margin correction value setting Not used 16 Ink Absorbe...

Page 13: ...alue thus in the initial EEPROM information print LF and EJ are printed but the selected values are printed after the LF Eject correction Ink absorber counter setting Set the ink absorber counter value to a new EEPROM after the logic board is replaced in servicing 1 Before replacement of the logic board check the ink absorber counter value in EEPROM information print 2 After replacement of the log...

Page 14: ...e logic board set the print position value in CD R Correction of the Service Tool 3 If EEPROM information is not available before replacement of the logic board due to logic board failure etc click CD R in the Service Tool to print the CD R check pattern and confirm that the intersection of the axes Y and X is at the center of the CD DVD ...

Page 15: ...river Maintenance tab Set 3 sheets of plain paper A4 or Letter in the cassette or the rear tray if selected Print head alignment value printing Perform from the printer driver Maintenance tab Confirmation of the current print head alignment values Paper feed roller cleaning Perform from the printer driver Maintenance tab The paper feed rollers of the selected paper source the rear tray or the cass...

Page 16: ...er support unit and the access cover While pushing the both sides of the paper support so that the center will warp slightly release the left and right bosses 3 Remove the main case covers L and R While inserting a flat blade screwdriver etc through into a space under the main case cover and pressing the claw downward slide the main case cover toward the front side of the printer ...

Page 17: ... 17 24 4 Remove the side cover L 5 Remove the side cover R ...

Page 18: ... 18 24 6 Remove the front door unit While slightly warping the center of the paper output tray downward release the left and right bosses 7 Remove the panel cover unit 1 screw ...

Page 19: ... 19 24 8 Remove the main case unit ...

Page 20: ...SB connection Direct printing from a digital camera PictBridge Absorber kit After replacement 1 Reset the ink absorber counter Ink absorber counter volume print After the ink absorber counter is reset the counter value is printed automatically Carriage unit At replacement 1 Before removal of the carriage rail mark the carriage rail position 2 Apply grease to the sliding portions of the carriage ra...

Page 21: ...ervice test print Print head After replacement 1 Perform print head alignment in the user mode Service test print 1 General notes Make sure that the flexible cables and wires in the harness are in the proper position and connected correctly Do not drop the ferrite core which may cause damage Protect electrical parts from damage due to static electricity Before removing a unit after removing the po...

Page 22: ... out of phase motor etc occurs Caution The screws securing the paper feed motor may be loosened only at replacement of the paper feed motor unit DO NOT loosen them in other cases 4 Ink absorber counter setting Before replacement of the logic board check the ink absorber counter value and register it to the replaced new logic board The value can be set in 10 increments In addition according to the ...

Page 23: ...8 to 36 1 x 2 3 Carriage rail The surface where the carriage unit slides 3 Floil KG107A 360 to 440 4 Carriage rail The surface where the carriage unit slides 4 Floil KG107A 360 to 440 5 Main chassis The surface where the carriage unit slides 5 Floil KG107A 230 to 290 6 Parallel pin The pin surface which contacts the idler pulley hole 6 Floil KG107A 9 to 18 1 x 1 7 APP code wheel gear shaft APP cod...

Page 24: ...omatically locked in place See Caution b below Caution a If the print head is removed from the printer and left alone by itself ink the pigment based black ink in particular is likely to dry For this reason keep the print head installed in the printer even during transportation b Securely lock the carriage in the home position to prevent the carriage from moving and applying stress to the carriage...