CCL COX-16120S Operating & Programming Manual Download | Manualshive

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Operating & Programming Manual

PBX Model: COX- 848S / 880S /16120S\

We extend a warm welcome to you on becoming a part of the Copper Connections family.
Our service support Engineers shall be working hard through our channel partners to ensure your satisfaction
with the product and after sales services.
We welcome your feedback / query at service@copperconnections.com

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Table of Contents

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Introduction
Installation
Terminologies Used
Programming the PBX
Alarm
Allowed Table
Auto Call Back
Auto Call Disconnection
Auto Attendant Operations
Auto Attendant Mode settings
Auto Attendant Message Modes
Auto Attendant Voice message of 8 Secs
Auto Attendant Voice message of 20 Secs
Auto Attendant - Playing a Company message while the call is ringing on an extension
Barge-In
Boss Secretary Call
Call Forward
Call Pick-Up
Call Parking
Checking Extension  PBX Version
CLI (Calling Line Identification)
CLI Transferable / Internal CLI
CLI

– Digits addition

CLI Recieving Mode (DTMF / FSK / Auto)
CLI Transmitting Mode (DTMF / FSK)
Cold Start
Computer Connectivity

– for Call Logging & Call Voice Recording

Conference / Junction to Junction Call Transfer
Date / Time Setting
Day / Night Mode
Denied Table

– A

Denied Table

– B

Do Not Disturb (DND)
Door Phone
Door Lock
Emergency Call
Extension to Extension call
Flash Time setting

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Summary of Contents for COX-16120S

Page 1: ...nt Mode settings Auto Attendant Message Modes Auto Attendant Voice message of 8 Secs Auto Attendant Voice message of 20 Secs Auto Attendant Playing a Company message while the call is ringing on an extension Barge In Boss Secretary Call Call Forward Call Pick Up Call Parking Checking Extension Number PBX Version CLI Calling Line Identification CLI Transferable Internal CLI CLI Digits addition CLI ...

Page 2: ...tsoever Product specifications and features are subject to changes without prior notice due to our constant endeavor to improve the product All features mentioned in this manual are not part of standard systems Some features need optional hardware software up gradation Not every feature in this manual is likely to have been installed in your system or extension Introduction All Junction lines of t...

Page 3: ...erminal Along with this the 3rd pin of the 3 Pin plug of the main lead should also be Earthed Without Earth being connected user would get electric shock from the exposed metals of the main cabinet Run These 2 LEDs blinking indicates that the PBX CPU is running OK Line 01 to 16 Terminate Junction Lines here 01 represent Junction no 1 Use RJ connector leads supplied with the system User 01 to 120 T...

Page 4: ...m from KTS Pick Up Handset Dial 4 Use Jog Dial to select Extension and to enter the Time Press SP PHONE key to select any of the parameter Press SP PHONE key again to Exit Allowed Table Numbers to be allowed to extensions whose L 0 are to be defined in this table For value of L refer Junction Dialing Controls This table has 16 Locations Procedure Dial 0000 43 QQ ABCD Where QQ 01 to 16 16 Locations...

Page 5: ...to Attendant mode Dial 0000 10 To set all the Junction lines in Auto Attendant Mode Dial 0000 10 J To set Junction line number J in Auto Attendant Mode Where J 01 to 16 representing 1stto 16th Junction Line Note In default all the Junction lines are in Direct Ring Mode When a junction is set in Auto Attendant Mode Direct Ring Mode automatically gets cancelled Define Day and Night Operation of Auto...

Page 6: ...gaged one of the following 4 options can be set in the system Allow dialing another extension Dial 0000 165 Transfer the call to Operator Dial 0000 1650 Transfer the call as defined in Junction Landing in Day Night Mode Dial 0000 1656 Give a Prompt Tone to the called Extension Dial 0000 1655 Default PBX allow dialing another extension Note When 1200 programming is done the PBX starts working in 20...

Page 7: ...o Call Back Alarm clock of own Extension Dial 80 from its own extension To cancel Call Forwarding Busy No Answer of all the extensions Dial 27 from any of the programming Extensions To cancel all type of Call Forwarding of all the extensions Dial 25 from any of the programming Extensions To retain the Call Forwarding programming after the PBX is switched ON OFF Dial 0000 171 This is the default se...

Page 8: ...al CLI When a Junction call is transferred from an extension to another extension the external telephone number is displayed on the LCD of the CLI phone When an extension calls another extension Extension number is displayed on the LCD of the CLI phone CLI Digits addition Some CLI Telephones cannot display less than 4 digit numbers In that case if the PBX extension numbers are less than 4 digits t...

Page 9: ...ep handset down Between 2 Junction During conversation with a Junction line Hook Flash To park the Call 0 Tel No who is to be connected to the previous Junction call Hook Flash 6 Now all 3 party can talk to each other but Ext can keep Handset down The 2 Junction lines will hear a tone after 80 seconds and if any of them presses then they can talk for another 90 seconds Like this they can keep exte...

Page 10: ...r Phone extension program as below Dial 0000 80 NN 2 Where NN 01 16 Representing the Extension numbers from 6001 to 6016 To define the Extension as the 3rd Door Phone extension program as below Dial 0000 80 NN 3 Where NN 01 16 Representing the Extension numbers from 6001 to 6016 To define the Extension as the 4th Door Phone extension program as below Dial 0000 80 NN 4 Where NN 01 16 Representing t...

Page 11: ...ired number of 2 digits 3 digits or 4 digits from 10 8999 All numbering must either be 2 digits 3 digits or 4 digits and not in combination Note To make 2 digits numbers programming is to be done from Computer Interface Software Procedure to make flexible numbers of 3 or 4 digits Dial 0000 9000 This also resets all the flexible numbering of the PBX Dial 0000 9 NN ABCD Where NN Last 2 digits of the...

Page 12: ...t transferred to PC and then get deleted from the PBX memory The PBX has memory to store call records of up to 3 000 calls To connect PC to the PBX an optional PC Interface card is to be installed in the PBX Programming To Change the PBX to Hotel Version Dial 0000 8850 To change to Office version Dial 0000 8851 Junction Access During Power Failure This is an optional feature and is activated only ...

Page 13: ...ld Transfer Making multiple calls To transfer a Junction line to another extension FLASH and dial the Extension number while talking on the junction line Now there can be following 4 conditions 1 When called extension lifts calling extension can converse and then keep the Handset down The Junction call will then get transferred 2 Called extension lifts but doesn t want to talk then he may keep the...

Page 14: ...l LCR mode Here K 1 2 3 4 5 7 or 8 It cannot be 9 0 or 6 If flexible numbering is done then the first digit of the extension numbers cannot be used here Junction Line FLASH To send FLASH on Junction line for using Call Waiting on the Telephone Line do the following FLASH while talking on the Junction Line Dial 8 Junction Line Ring Assignment Junction lines incoming ring can be set in the following...

Page 15: ...179 to Disable Example To assign Round Robin to 6001 6002 6004 and then 6003 Dial 0000 3 0 0 1 0000 3 0 0 1 01 0 27 01 6002 27 02 6004 27 04 6003 Dial 0000 3 0 0 2 0000 3 0 0 2 01 0 27 01 6002 27 02 6004 27 04 6003 Dial 0000 3 0 0 3 0000 3 0 0 3 01 0 27 01 6002 27 02 6004 27 04 6003 Options when all assigned extensions are busy When the extensions assigned for the Junction incoming call are busy f...

Page 16: ...e 15003 15103 When both Operator extensions are busy and another Junction call lands on it a warning tone is heard by the Operator During this time dial FLASH 9 The 2nd Call will get connected the 1st Call will go on Hold Now if required to talk to the first call then dial Flash 9 To disconnect any of the 2 calls keep handset down while talking to that Junction line Similarly 3rd Junction call can...

Page 17: ...ere NN Private Pass Word User number 01 to 99 PPPP 4 Digit Pass Word L Class of Service 0 The Extension can dial only the numbers starting with digits defined in Allowed Table 1 The Extension can dial all numbers 2 The Extension can dial all numbers except for ISD numbers 3 The Extension can dial all numbers except for STD numbers 4 The Extension can dial all numbers except for the numbers startin...

Page 18: ...teration improper installation b Copper Connections Pvt Ltd was not notified by consumer of the alleged defect or malfunction of the product during the limited warranty period c The product was used with or connected to equipment not fit for use with Copper Connections Pvt Ltd system or used in other than its intended use d THE SYSTEM IS NOT CONNECTED TO A PROPER EARTH OR INCASE HIGH VOLTAGES APPE...

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