CIM K300 Optima, User Manual

Page 1: ...User s Manual Rev 07 99 User s Guide K300 Optima ...

Page 2: ... the instruction manual may cause harmful interference to radio commu nications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense iv WARRANTY INFORMATION WE NEED TO HEAR FROM YOU To establish your warranty period and provide access to technical support send us your warrant...

Page 3: ...rd Printer These printers produce cards ideal for personalized identification access control visitor membership promotion and luggage card badges and tags This manual guides you to an efficient start up and operation of your new Card Printer K300 Optima Rev 07 99 iii ...

Page 4: ... resulting in equipment damage or personal injury Electrical hazard such as an exposed voltage point capable of causing electrical shock and personal injury An area where electrostatic discharge ESD can cause component damage Use a ground ing wrist band Elevated temperature hazard capable of pro ducing a burn Keep Card Printer clean by minimizing cover open time iv K300 Optima Rev 07 99 ...

Page 5: ...5 K300 Optima PRINTER FEATURES 5 LOADING RIBBONS 6 LOADING CARDS 8 FEEDING ONE CARD AT A TIME 10 REMOVING CARD CARTRIDGE 10 PRINTING A TEST CARD 11 PRINTING A SAMPLE CARD 13 CLEANING 17 CARD CLEANING CARTRIDGE 18 TROUBLESHOOTING 21 TECHNICAL SPECIFICATIONS 25 APPENDIX A MAGNETIC CARD STRIPE ENCODER 29 APPENDIX B SMART CARD CONTACT STATION 31 INTRODUCTION 31 ...

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Page 7: ...static bag Keep all packing ma terial in case you need to move or re ship the printer While unpacking inspect the carton to ensure that no damage occurred during shipping Please ensure that you have a clean and nearly dust free environment for proper operation and storage of the printer K300 Optima Rev 07 99 1 ...

Page 8: ... with your K300 Optima printer 2 K300 Optima Rev 07 99 If any items are missing please contact your dealer SWABS SATURATED CLEANING CARDS CARD OUTPUT HOPPER CARD CARTRIDGE POWER CABLE INTERFACE CABLE CD ROM OPTIONAL CARD CLEANING CARTRIDGE and PRINTER QUICK REFERENCE Not Shown ...

Page 9: ...Rev 07 99 3 PANEL BUTTON INDICATORS POWER ON OTHER ALERTS PANEL BUTTON This is a push button to operate the printer for CLEAR ERROR CLEANING PROCESS SEE CHAPTER 4 TEST CARD SEE CHAPTER 2 PROCESSING ENCODER ALERT REFER TO TROUBLESHOOTING REPLACE RIBBON LOAD CARDS PRINTER ALERT REFER TO TROUBLESHOOTING AMBER RED FLASHING PRINTER CLEANING PROCESS REQUIRED PRINT HEAD COOL DOWN MODE PRINTING WILL RESTA...

Page 10: ...y of the printer is based on the reliability of the mains power source CAUTION Intermittent or unpredictable oper ation may occur from unsecured connectors If damaged the power cable must be replaced by an exact equivalent 4 K300 Optima Rev 07 99 1 Place the printer in a location that allows easy access to all sides The printer should never be operated while resting on its side or upside down 2 Pl...

Page 11: ...2 OPERATION K300 Optima PRINTER FEATURES The following shows the features found on your K300 Optima Printer K300 Optima Rev 07 99 5 ...

Page 12: ...er STANDARD FEATURES 1 Print Head 2 Print Head Unlock Lever 3 Manual Holder 4 Card Output Hopper 5 Status Indicators 6 Panel Button 7 Card Cleaning Cartridge 8 Card Cartridge 9 Card Thickness Control OPTIONAL FEATURES A Magnetic Encoding Station B Smart Card Contact Station À Á Â Ã Ä Å Æ Ç È A B ...

Page 13: ...DO NOT TOUCH the print head or the elec tronic components on the print head carriage Discharges of electrostatic energy that accumu lates on the surface of the human body or other surfaces can damage the print head and other electronic components used in this device K300 Optima Rev 07 99 7 1 Remove ribbon from packaging Continued on next page 2 Open cover and press down on the print head unlock le...

Page 14: ...upply spindle under print head carriage and empty core with tape attached onto the take up spindle Make sure the ribbon comes off of the top of the supply spindle and feeds to the top of the take up spindle 4 Push down on the Print Head Lock Lever until an audible click signals the locked down 5 Close Cover SUPPLY SPINDLE TAKE UP SPINDLE CLICK ...

Page 15: ...lean and dust free Always store cards in an enclosed container Ideally use cards as soon as possible If cards stick to gether carefully shuffle them K300 Optima Rev 07 99 9 CLICK 1 Install Card Cartridge by hooking onto printer as shown and clicking down 2 Install cards into Cartridge A CARD CARTRIDGE For loading cards 3 Close Cartridge See Chapter 6 Technical Specifications for card requirements ...

Page 16: ...ram below B CARD THICKNESS CONTROL LEVER This item is operated by the user to prevent more than one card feeding into the printer at the same time and C CARD OUTPUT HOPPER For collecting printed cards Card Thickness A 60mil 1 524mm to 50mil 1 27mm B 40mil 1 016mm C 30mil 0 762mm D 20mil 0 508mm E Less than 20mil 0 508 Start at lowest position and move lever up to match card thickness For other car...

Page 17: ...ght this slot The Card Cartridge must be empty for manual card feeding to work properly REMOVING CARD CARTRIDGE Remove the Card Cartridge prior to packaging the printer for shipment K300 Optima Rev 07 99 11 For one at a time printing feed cards through slot on side of Do not feed more than one card at a time To remove pull hook back and lift hopper out HOOK ...

Page 18: ...e OFF 0 position While pressing the panel button switch printer on Green indicator will show 3 Keep pressing panel button until green indicator starts flashing 4 Release panel button and a test card will print after a few seconds This is an example of the test card PLASTIC CARD PRINTER PRINTER P310CEM Serial Number 23666 Firmware 4 00 300 dpi TEST CARD 2 3 6 6 6 Head resistance 1234 Offset X12 Y12...

Page 19: ...r can be used with any Windows 95 98 and Windows NT 4 0 software application program using the drivers provided with the printer This section contains information on the print ing of a sample card in color using the 5 Panel color ribbon YMCKO and the Windows printer driver BEFORE installing updated printer driver ver sions always delete the existing printer driver version from your computer K300 O...

Page 20: ...Cim K300 Optima Card Printer icon in Printers Then click File Menu and select Properties The K300 Optima Printer screen appears Change the options as follows 1 On the Printer Tab configure the magnetic encoder feature If your printer is equipped with a Magnetic Encoder option select With Magnetic Encoder option 2 On the Card Tab select card orientation Landscape or Portrait Select Landscape 3 On t...

Page 21: ... text and with colored pictures i e 9 Once you are ready to print go to File and point Print 10 The printer will feed in a card and start printing the data downloading time will vary depending on the complexity of the card design and the processing speed of your com puter 11 Once the printing job is achieved the card is ejected from the printer K300 Optima Rev 07 99 15 Symbols in Color Logo in Bla...

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Page 23: ...arranty Other than the recommended cleaning proce dures described in this manual allow only CIM S p A authorized technicians to service the K300 Optima Printer NEVER loosen tighten adjust or bend etc a part or cable inside the printer NEVER use a shop air compressor to remove particles in the printer K300 Optima Rev 07 99 17 ...

Page 24: ...he cleaning roller requires periodic replacements 18 K300 Optima Rev 07 99 WHEN TO MAINTAIN When the amber red indicators flash Every 1000 cards approx Using 5 panel color ribbon YMCKO Optional factory setting HOW TO MAINTAIN 1 Turn power off Open Cover and locate Cleaning Cartridge 2 Gently remove by rotating up and away from printer Continued on next page ...

Page 25: ...ntamination always hold the Cleaning Roller assembly by the ends 6 7 To replace Cartridge into printer Make sure the arrow on top of the assembly is facing toward the rear of the printer Hook assembly into slot on printer and rotate down Ensure the assembly locks in place DO NOT touch the roller surface that contacts the cards Close Cover See Appendix C for replacement Cleaning Rollers SLOT 5 Care...

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Page 27: ...edia alert Cards The Printer stops and an error comes up in the Windows application program or in WindCard Software 1 Check for Cards in Card Cartridge 2 Check Card Thickness Control setting 3 Press the Panel Button for 1 second The printing job will restart AMBER INDICATOR FLASHES Media alert Ribbon The Printer stops and an error comes up in the Windows application program or in WindCard Software...

Page 28: ... Card Cartridge shuffle them and replace 5 Check ribbon is loaded correctly inside printer 6 Check command RED INDICATOR FLASHES Magnetic Encoder alert The Printer ejects card and stops 1 Check that you are using correct mag netic card type for low or high coercivity encoding 2 Verify Command Syntax 3 Call technical support AMBER RED INDICATORS FLASH Cleaning alert The Printer needs cleaning 1 Pri...

Page 29: ...es Printing shows very pale or inconsistent results 1 There may be dust or embedded con taminations on elements of the print head Clean print head see Chapter 4 Cleaning 2 Contrast and or intensity colors may be set to high values Adjust contrast and in tensity values in software or with programing PRINTING HAS VOIDS Dust inside printer Contamination on card surface Small spots on the printed card...

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Page 31: ...y Powerful EPCL Cim Printer Program Com mand Language Color Printing Color dye sublimation or monochrome thermal transfer printing 25 seconds per card edge to edge in full color YMCKO 300 dpi 11 8 dots mm print resolution Edge to edge printing standard Bar Codes Code 39 Code 128 B C with without check digit 2 of 5 2 of 5 industrial UPCA EAN8 EAN 13 PDF 417 2D bar code and other symbologies availab...

Page 32: ...p to 210 cards 10 mil up to 75 cards 30 mil Card Output Hopper capacity up to 210 cards 10 mil up to 75 cards 30 mil Use CIM S p A Cim approved media only 26 K300 Optima Rev 07 99 TECHNICAL SPECIFICATIONS ISO STANDARD DIMENSIONS FOR PLAIN CARD ISO STANDARD DIMENSIONS FOR MAGNETIC STRIPE CARD CHIP POSITION FOR SMART CARD MAGNETIC STRIPE 2 125 0 002in 53 98 0 050mm 3 375 0 010in 85 72 0 25mm Radius ...

Page 33: ... 7 220mm Weight 13 4lbs 6 1kg Electrical 110 230 Volts AC 60 50 Hz FCC Class A CE UL and CUL approved Environmental Operating Temperature 60 to 86 F 15 to 30 C Operating Humidity 20 to 65 non condensing Storage Temperature 23 to 158 F 5 to 70 C Storage Humidity 20 to 70 non condensing Ventilation Free air Thermal transfer Resin ribbons offer more dura bility than dye sublimation with greater resis...

Page 34: ...am Hot Swap Warranty program Cleaning supplies Service Manual WindCard design software Use only CIM S p A approved card and ribbon media Using non approved card or ribbon me dia can void your warranty Refer to the Accessories section for more infor mation about Card and Ribbon Media available from CIM S p A 28 K300 Optima Rev 07 99 ...

Page 35: ... with the read write head positioned below the card path available with HICO encoding P310CM1 or P310CEM1 or LOCO encoding P310CM2 or P310CEM2 When loading cards into the Card Cartridge please ensure the magnetic stripe is facing towards the printer and closest to the rear Also available are Printer models with the Magnetic Read Write head positioned above the card path with HICO encoding P310CM3 ...

Page 36: ...tandard Norms NOTE Refer to the Card Printer Programmer s Manual for complete programming in formation 30 K300 Optima Rev 07 99 WHEN TO CLEAN When the amber red indicators flash Every 1000 cards approx Using 5 panel color ribbon YMCKO Optional factory setting HOW TO CLEAN 1 2 3 Leave power on Open Cover and release Print Head Bracket to remove ribbon Close Print Head Close Cover Remove cards from ...

Page 37: ...tery Card Memory can store finger prints voice recognition patterns medical re cords and other such data The K300 Optima may be equipped with an optional contact sta tion for programming Smart Cards ISO 7816 This printer model responds to commands that position the cards at the contact station where the printer connects to the contacts on the Smart Cards All other printer operations re main the sa...

Page 38: ...ramming informa tion 32 K300 Optima Rev 07 99 Orient the cards with the Smart Card Chip at the top of the card and facing away from the printer When a command to the parallel printer interface sends a card to the Smart Card Contact Station the printer connects the Smart Card Contact Station to the female DB 9 connector on the rear of the printer An attached external Smart Card Programmer can be us...