Cincinnati Bell CBQ115-MO, User Manual

Page 1: ...CBQ115 MO ...

Page 2: ...CONNECTED ...

Page 3: ...peak times your Internet connection is hands down the fastest in town Fioptics Voice We have more than 14 unique calling services to meet your needs and plans that allow you to call anywhere anytime in the United States Bundles Our services are all great on their own But when you bundle them together the convenience and savings you get are unbeatable Thanks again for choosing Cincinnati Bell We re...

Page 4: ... one room and then pick up the rest in any room ፘ ፘ Record 2 shows while watching something you previously recorded ፘ ፘ Record the shows you like by genre actor or director ፘ ፘ Record an entire season of your favorite series Premium Channels From blockbuster movies to original comedy premium channels provide the best in entertainment ፘ ፘ HBO ፘ ፘ Cinemax ፘ ፘ Showtime ፘ ፘ The Movie Channel ፘ ፘ Starz...

Page 5: ...ute of action no matter what sport you enjoy For even more sports content add the Fioptics Sports Package ፘ ፘ NFL Network ፘ ፘ MLB Network ፘ ፘ NHL Network and more International With the Spanish Tier enjoy the most popular Spanish language channels including a variety of movies music sports and children s entertainment ፘ ፘ Mun2 ፘ ፘ Cine Mexicano ፘ ፘ Telemundo ፘ ፘ ESPN Deportes ፘ ፘ Discovery en Espa...

Page 6: ... SWAP Swap between the two picture in picture screens LIVE Jump to live TV when using DVR VCR CONTROLS Control On Demand and DVR EXIT Return to watching television INFO View current program information OK Confirm highlighted selections or press while watching Live TV to access the side bar menu ON DEMAND Directly access On Demand movies and TV programs CH Change channel to the next higher or lower...

Page 7: ...how to connect the appropriate cables You will need a separate set top box for each TV on which you wish to receive digital services In order to receive HD programming you must have an HD set top box Video Audio QUICK TIP If your set top box does not turn on it may be updating Wait a few minutes and try again If that doesn t work check that the power cord is plugged in and the outlet is working L ...

Page 8: ... vary The set top box you received is based on where you live Boxes are not interchangeable Mini Guide Browse what s on other channels without missing a minute of what you re watching A yellow highlight will appear on the program listing and the Mini Guide will stay on screen allowing you to see what s on other channels ፘ ፘ Press and then any of the buttons to browse by channel and time Flip Bar T...

Page 9: ... is continuous commercial free music in a variety of formats ፘ ፘ Select Digital Music from the Main Menu Add or Remove Favorites Set up a favorites list for easy access to your favorite channels and programs ፘ ፘ Select in the Quick Menu ፘ ፘ Press to select or deselect your favorite channels ፘ ፘ Press to return to the last channel you were viewing or press to return to the Main Menu Access Your Fav...

Page 10: ...n Favorites Record a Series Your DVR lets you record multiple episodes of a program according to your preferences Record up to 90 hours of SD or 20 hours of HD programming ፘ ፘ Select the episode type to record ፘ ፘ Specify how many recordings to save ፘ ፘ Specify how long to save the recording To access advanced series setup features select Your Series Recordings will appear in the My Recordings lis...

Page 11: ...dy completed this step for you ፘ ፘ Use the buttons on your remote to scroll through the list of hubs ፘ ፘ Once the hub you want to rename is highlighted press to display the Hub Options menu ፘ ፘ Use the buttons to select and press Select Hub Name Once you ve chosen to edit the hub name the Select Hub Name menu will pop up ፘ ፘ Use the buttons to scroll through the available names ፘ ፘ Once you ve cho...

Page 12: ...ped in the room where your DVR is located ፘ ፘ Choose to watch from where playback was bookmarked in another room Watching a Recording A progress Status Bar is displayed during playback of a recording that shows the program name and program duration as well as how far you are currently into the playback While watching a recording you can also use your remote to fast forward rewind pause or stop the...

Page 13: ...screen where you can set up future recordings View Scheduled Recordings Opens the Future Recording screen which displays a list of programs you have already scheduled to record Set a Follow Me Bookmark The Follow Me Bookmark sets a bookmark of the recording you are currently watching for playback at the same place you left off from any other room in the home ፘ ፘ While watching a recorded program p...

Page 14: ...es of a program to be recorded Delete a Recording In the My Recordings screen use the buttons to select and highlight the recording you want to delete ፘ ፘ Press and use the buttons to select Press to delete the recording ፘ ፘ At the Press OK to Confirm Delete confirmation message press The recording is now deleted Please note that this will delete your recording from the client DVR and the main DVR...

Page 15: ...ou find a program of interest highlight the title and press for the information screen ፘ ፘ To purchase a program select and follow the on screen prompts to complete your order Messages Messages may occasionally be sent by Cincinnati Bell to announce new services special promotions or other information An envelope will appear on the screen and a red light will appear on your set top box To access y...

Page 16: ...u were viewing or press to return to the Main Menu View a Restricted Program Locks may be temporarily removed by re entering the Parental Control Menu using your 4 digit Locks PIN and pressing buttons until the locked title rating or channel appears Select LOCK The padlock will disappear indicating that the lock has been removed Parental Controls for On Demand Parental control settings include On ...

Page 17: ...ty If it breaks we will replace it ፘ ፘ Future proof If it becomes obsolete we will replace it Fioptics Internet information at your fingertips The world s on the move and so are you get there with amazing Internet performance With Fioptics Internet you get lightning fast speeds of up to 1 Gbps and an all in one protection package Now that s something Online Backup Safely and easily store manage sh...

Page 18: ...ures System Requirements Currently we support the following ፘ ፘ Web browsers Internet Explorer 6 0 Firefox 1 5 and Safari ፘ ፘ Operating systems Windows 2000 XP 7 or Vista and Mac OS X ፘ ፘ Processor minimum Intel Pentium 600MHz ፘ ፘ Available hard drive space 320MB While other browsers and operating systems should work with our network Cincinnati Bell does not provide technical support for them at t...

Page 19: ...ton Middletown and Springfield 937 619 1234 2 Enter your 10 digit telephone number 3 Enter your temporary password 1111 4 Listen to the New Subscriber Tutorial an automated lesson in setting up your mailbox Access Your Voicemail 1 Dial 966 or 11 2 Enter your password and press If you have purchased Cincinnati Bell s Per Line Privacy feature dial 82 plus the access number to release your number to ...

Page 20: ...e the second call To activate one time only 70 Caller ID The caller s name and number will appear on your Caller ID unit which is available from Cincinnati Bell or wherever you buy phone equipment Distinctive Ring Identify preselected callers with a distinctive ring or call waiting tone ፘ ፘ Cincinnati Bell will assign you new telephone numbers You decide how you want to use them ፘ ፘ Notify callers...

Page 21: ...you need call us or visit us online eBill eBill is our convenient paperless billing solution that makes paying your Cincinnati Bell bill simple and hassle free And best of all it s FREE ፘ ፘ Eliminate paper bills and trips to the mailbox ፘ ፘ Receive a courtesy email when your bill is available ፘ ፘ Access to up to 18 months of past bills online ፘ ፘ View your account online at your convenience 24 7 A...

Page 22: ...ached and are tight What do I do if there is no video picture on the TV screen Make sure that your TV set top box and home theater system are powered on and that your remote is set to the appropriate input source Ensure that the cables are connected correctly and hand tighten any loose connections Tune to an authorized cable channel one that you know that you get What does the account is locked er...

Page 23: ...condition and Subscriber has paid all service charges and any other applicable fees or charges Subscriber shall be entitled to the original amount of the deposit for the equipment without interest or earnings If the returned equipment is received by CINCINNATI BELL and is not found to be in satisfactory working condition or if said equipment has been opened tampered with defaced or damaged normal ...

Page 24: ...not paid in full by the due date shown on the bill CINCINNATI BELL will provide customer with a minimum of ten 10 days advance written notice of a disconnection of all or part of the Subscriber s service except where disconnection has been requested by the Subscriber is necessary to prevent theft of service or is necessary to reduce or prevent signal leakage as described by 47 CFR 76 61 CINCINNATI...

Page 25: ...r services provided by CINCINNATI BELL will be utilized solely for Subscriber s personal non commercial use and will not be duplicated except in compliance with applicable law SEVERABLE PROVISIONS In the event any portion of these rules and regulations should be declared invalid by any court of competent jurisdiction such invalidity shall not affect the remaining portions hereof which shall contin...

Page 26: ...elated to providing cable and other services to you and to help us detect theft of service More specifically we use personally identifiable information for the following business purposes ፘ ፘ To ensure that you are receiving the services you ordered ፘ ፘ To allow us to properly maintain those services and to make improvements or upgrades when necessary ፘ ፘ To confirm that you are being properly bil...

Page 27: ...ormation CBET maintains personally identifiable information about you in our regular business records while you are a subscriber to out cable or other services We may also maintain this information for a period of time after you are no longer a subscriber if it is necessary for business legal or tax purposes We will destroy the information if we have no pending requests orders or court orders for ...

Page 28: ... Kenwood 7565 Kenwood Rd Cincinnati OH 45236 ፘ ፘ Western Hills 5098 Glencrossing Way Cincinnati OH 45238 ፘ ፘ Florence Mall In Front Of The Mall 7688 Mall Road Florence KY 41042 ፘ ፘ Lebanon 1525 Genntown Drive Suite A7 Lebanon OH 45036 ፘ ፘ West Chester 7731 Tylersville Rd West Chester OH 45069 Telephone Numbers ፘ ፘ Sales Support 513 565 9890 If you have a question that was not answered in this book...