Cisco TelePresence Movi 4.1, Administrator'S Manual

Page 1: ...Cisco TelePresence Movi 4 1 Administrator Guide D14410 08 January 2011 Software version 4 1 1 9724 ...

Page 2: ...Advanced settings 8 Using DNS 9 Windows client pre configuration 9 Mac OS X client pre configuration 10 Distributing and installing the setup file 11 New deployment 11 Upgrading 11 Upgrading to Cisco TelePresence Movi 4 1 11 Default file locations 12 Provisioning the client 12 Uploading additional provisioning options to Cisco TMS 12 Provisioning options 13 Launching Movi calls from other applicat...

Page 3: ...g to the Cisco VCS 21 Registering to the Cisco VCS 21 Movi is registered to the Cisco VCS 21 Presence 21 SIP keep alive 22 Losing connection 22 Searching for a contact 22 Call setup 22 Encryption 23 Sent and received bandwidth 23 Resolution 24 Video and audio standards 24 Far end camera control and ICE negotiation 24 During a call 25 Multiway initiation 25 Muting media streams 25 Automatic bandwid...

Page 4: ...Cisco TelePresence Movi Administrator Guide 4 1 Page 4 of 29 References and related documents 28 ...

Page 5: ...other Cisco videoconferencing infrastructure products primarily the Cisco TelePresence Video Communication Server Cisco VCS the Cisco TelePresence Management Suite Cisco TMS and provisioning Some knowledge of these products is assumed in this document The References and related documents section contains a list of documents referred to in this guide Cisco TelePresence Movi for Windows is a certifi...

Page 6: ...etwork connection broadband LAN wireless At least 24 kbps is required for an audio connection For a video connection the recommended minimum is 128 kbps Graphics card OpenGL version 1 2 or higher Hardware support for DirectX 8 or higher Sound card Any standard sound card full duplex 16 bit or better should work with Movi Mac requirements Processor All Intel processors For business quality HD video...

Page 7: ...Prerequisites Cisco TelePresence Movi Administrator Guide 4 1 Page 7 of 29 Camera Movi works with most common web cameras See the Cisco Knowledge Base for updated information on Movi and cameras ...

Page 8: ...ticket includes a link to a zip archive containing the files described below File name Description Movi version msi For organizations creating their own Movi installer for Windows MoviSetup version exe Ready made installer for Windows containing the msi file MoviSetup version dmg Application bundle for Mac OS X MoviProvisioningConfigTemplate version xml Adds Movi provisining configurations to Cisc...

Page 9: ...ing a DNS that translates to the IP address of all Cisco VCSs will enable Movi to fail over to other Cisco VCSs in case of a fault in one Cisco VCS n Location awareness for global companies it is possible to configure the DNS servers so that Movi will be directed to the local Cisco VCS wherever it may be n Flexibility using DNS makes it possible to change the IP address of your Cisco VCS later on ...

Page 10: ... are selected and disabled n The Forget me link is disabled For information on how to disable authentication on the Cisco VCS and Cisco TMS Agent contact your support representative The MoviSetup exe file supplied by Cisco is a basic InstallShield generated installer MoviSetup exe can be run with standard InstallShield switches such as n s for a silent install n x for performing an uninstall MoviS...

Page 11: ...Verify that SMTP host username and password have been added correctly or add them yourself 5 Choose a suitable subject for the email notification 6 By default this email message will contain login credentials for Movi and Cisco TelePresence System E20 If you want users to download and install Movi themselves you can add the download link to the same message Upgrading The process of upgrading Movi ...

Page 12: ...Data Library Logs Movi For each user signing in Movi creates a new folder and files therefore several people can use the client on the same computer without having access to each others contact list and recent calls information Provisioning the client Upon subscribing to the Cisco VCS the Movi client will receive provisioning information from the Cisco TMS Agent and act on it Provisioning is a pow...

Page 13: ... the MoviProvisioningConfigTemplate xml file Default Mediatype Candidate Host The address to use before ICE has completed if ICE fails or if the remote side does not understand ICE The available options are n Host n Rflx n Relay Relay is the recommended setting if changing the default This is typically needed when Movi is deployed in environments where most other endpoints do not understand ICE Se...

Page 14: ...oned value With no provisioning the default starting level is lower than the maximum that can be set by the user High bandwidth is directly related to good video quality but bandwidth control can be useful to prevent a client from trying to receive send beyond its capacity as this may result in packet loss jitter and general low video quality Maximum Out Bandwidth 384 adjustable to up to 2014 kbps...

Page 15: ... the Maximum Out Bandwidth configuration changes dynamically Public Phone Book Uri Uses value set for Phone Book Uri changes dynamically Enables the account to search for other accounts in the Cisco TMS Agent database after connecting to the external Cisco VCS configured in Movi s Advanced settings It is sufficient to set the Phone Book Uri configuration Public Presence Server Uri Uses value set f...

Page 16: ... setting allows the administrator to inform Movi users that a new version is available and provide a clickable link from within the client to the setup file Software Version Indicates the version number of the new Movi client the version that the users will have once they have upgraded including software build number The build number is indicated both in the release notes and in the About box in M...

Page 17: ... SIP client is the system default Testing the protocol handler 1 Have the latest version of Cisco TelePresence Movi installed 2 Open a web browser or a keyboard launch application such as Quicksilver or Launchy 3 In the input URL field type a SIP URI then hit Enter Movi will now open and launch a call to the URI provided Note Adding after the movi and sip protocols is not supported by the Movi pro...

Page 18: ...settings for more information Movi itself will use ephemeral TCP ports for this communication These ports are handed over to the Movi client by the TCP stack and are not configurable To enable communication with endpoints and other devices that rely on H 323 and do not support SIP interworking on the Cisco VCS can be used Media communication Media data is transferred through up to nine UDP links p...

Page 19: ...the same network For detailed information see the latest Cisco VCS Administrator guide Media routing Cisco TelePresence Movi supports Interactive Connectivity Establishment ICE for better media routing ICE will be used if enabled both in Movi and the far end Media routing without ICE When the ICE protocol is used in a call media links are established directly between the two endpoints in non trave...

Page 20: ...ng Directory and the Configurations pane for Movi then update the fields as described below Setting Change to Enable ICE On TurnAuthPassword Password created when setting up the Cisco VCS Expressway TurnAuthUsername Username created when setting up the Cisco VCS Expressway TurnServer The address of the server media is relayed through in an ICE call typically the address of the Cisco VCS Expressway...

Page 21: ...cords Movi will adhere to the priority and weight of the IP addresses otherwise they will be tried in random order Typically the Cisco VCS or the Cisco TMS Agent will challenge the first subscription message Movi will answer this challenge by sending another SUBSCRIBE message with the authentication information After the subscription has been authenticated the Cisco TMS Agent will send provisionin...

Page 22: ... Interval 1 In Cisco TMS go to Systems Provisioning Directory 2 Click on the group or user you want to provision and find the Configurations pane 3 Change the SIP Keep Alive Interval configuration if it exists or add one Losing connection If Movi gets an indication that the connection has been lost or is unable to continue registering to the Cisco VCS Movi will sign out and display the sign in scr...

Page 23: ... information bar at the top of the video window means the call is encrypted means it is unencrypted Sent and received bandwidth During call setup Movi signals the maximum bandwidth it would like to receive according to the settings in the client It is up to the system on the other end of the call to respect this signaling Both the maximum bandwidth to be sent during call and the bandwidth sent at ...

Page 24: ...ution It is up to the far end to obey the restrictions on incoming video The restrictions depend on many factors but generally speaking n Medium will restrict resolutions to wide CIF 512x288 or lower n Low will restrict resolutions to wide QCIF 256x144 or lower Video and audio standards Movi supports both sending and receiving the standards described below Movi will always use the best standard th...

Page 25: ... seconds Automatic bandwidth adaptation In case of a Movi client sending or receiving bandwidth which exceeds the network capabilities high packet loss may occur and the user may experience poor call quality Movi uses automatic bandwidth adaptation mechanisms to tackle bandwidth issues Note Automatic adaptations take time Configuring the client to fit the network and system capabilities is always ...

Page 26: ...s based on automatic adaptation Bitrate The actual bandwidth sent and received which will always be equal to or lower than the configured bitrate Total packet loss Number of packets lost during the call so far Current packet loss Percentage of packets lost in the last five seconds transmit or three seconds receive Post FEC total Number of packets recovered FEC forward error correction by ClearPath...

Page 27: ...ms when configuring or using the product consult the documentation at http www tandberg com support video conferencing documentation jsp for an explanation of how its individual features and settings work You can also check the support site at http www tandberg com support to make sure you are running the latest software version You or your reseller can also get help from our support team by raisi...

Page 28: ... related documents The following table lists documents and web sites referenced in this document All product documentation can be found on our website Document title Document ID number Cisco VCS Administrators Guide Cisco TMS Administrators Guide Provisioning Deployment Guide Provisioning Troubleshooting Guide ...

Page 29: ...FAULTS CISCO AND THE ABOVE NAMED SUPPLIERS DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED INCLUDING WITHOUT LIMITATION THOSE OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING USAGE OR TRADE PRACTICE IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT SPECIAL CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION LOST...