Cisco Unified Videoconferencing Manager, Installation Manual

Page 1: ...nc 170 West Tasman Drive San Jose CA 95134 1706 USA http www cisco com Tel 408 526 4000 800 553 NETS 6387 Fax 408 527 0883 Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 October 2008 Text Part Number OL 16908 01 ...

Page 2: ...thority to operate the product The Cisco implementation of TCP header compression is an adaptation of a program developed by the University of California Berkeley UCB as part of UCB s public domain version of the UNIX operating system All rights reserved Copyright 1981 Regents of the University of California NOTWITHSTANDING ANY OTHER WARRANTY HEREIN ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIE...

Page 3: ...eoconferencing Manager Service 1 8 Logging in for the First Time 1 9 Obtaining a License 1 9 Changing Server Name and Web Port 1 9 Uninstalling Cisco Unified Videoconferencing Manager 1 10 C H A P T E R 2 Backing up and Restoring Cisco Unified Videoconferencing Manager Data 2 1 Overview 2 1 How to Back up Cisco Unified Videoconferencing Manager Data 2 2 Backing Up the Internal Database 2 2 Backing...

Page 4: ...Contents iv Installation Guide for Cisco Unified Videoconferencing Manager Release 5 6 OL 16908 01 ...

Page 5: ...Manager page 1 10 Pre installation Read this section before installing Cisco Unified Videoconferencing Manager Minimum System Requirements page 1 1 Installing the Server Operating System page 1 2 LDAP Server Types page 1 2 Supported Devices page 1 2 SNMP Service page 1 2 Port Requirements page 1 3 Minimum System Requirements Cisco Unified Videoconferencing Manager must be installed on one of the f...

Page 6: ...r Cisco Unified Videoconferencing Manager Release 5 6 LDAP Server Types Cisco Unified Videoconferencing Manager supports Microsoft Active Directory 2000 and 2003 Supported Devices Cisco Unified Videoconferencing Manager supports the following devices Cisco IOS H 323 Gatekeeper Cisco Unified Communications Manager Microsoft LCS 2005 SP1 Microsoft OCS 2007 Broadsoft IPCentrix Cisco Unified Videoconf...

Page 7: ... internal database is installed the application communicates with the database using port 3306 Cisco Unified Videoconferencing Manager SNMP 161 UDP In from Resource Manager and Network Manager Configuration Status Cisco Unified Videoconferencing Manager FTP 21 TCP In from Network Manager Log retrieval Cisco Unified Videoconferencing Manager XML 3271 TCP Local connection Resource Manager connects t...

Page 8: ...se a user provisioning option There are three available options No integration with Directory Server Directory Server Directory Server with Single Sign On SSO enabled You must enable SSO to work with the Cisco Unified Videoconferencing Manager Resource Manager Outlook Client Step 5 Click Next Step 6 Choose the directory in which you want to install the application in the Directory Selection window...

Page 9: ...ing Cisco Unified Videoconferencing Desktop During the installation you perform a basic Desktop configuration by defining servers which Desktop uses Follow recommendations in this section to configure Desktop correctly In a single Cisco Unified Videoconferencing 3545 MCU deployment use the same gatekeeper as Cisco Unified Videoconferencing 3545 MCU is configured to use If you install Cisco Unified...

Page 10: ...click Next Step 8 In the Custom Setup window define which Desktop components to install on this server specify the installation location and then click Next Note The default directory for Cisco Unified Videoconferencing Streaming Server installation is C Program Files Darwin Streaming Server For a single server installation install both components Step 9 In the Cisco Unified Videoconferencing Desk...

Page 11: ...ied Videoconferencing Desktop to disable streaming for the Desktop server that you are currently configuring Step 12 In the Cisco Unified Videoconferencing Desktop Hostname Configuration window specify the hostname of the server that clients should use to connect to the Desktop Note Make sure that you specify the hostname that clients can resolve Step 13 In the Ready to Install the Program window ...

Page 12: ...ified Videoconferencing Manager automatically starts when the server is started Procedure Step 1 Go to Start Settings Control Panel Administrative Tools Services and find the list of Cisco Unified Videoconferencing Manager related services Step 2 Verify that the following services are installed Cisco Unified Videoconferencing Manager The service that Resource Manager and Network Manager run on Thi...

Page 13: ...rary license is automatically installed This license is valid for 30 days To obtain an Cisco Unified Videoconferencing Manager license perform a procedure described in the License Fulfillment Instructions for Cisco Unified Videoconferencing Manager at http www cisco com en US products ps7088 prod_installation_guides_list html Changing Server Name and Web Port Procedure Step 1 After installation go...

Page 14: ...er Uninstalling Cisco Unified Videoconferencing Manager Uninstalling Cisco Unified Videoconferencing Manager Procedure Step 1 Choose Start Programs Cisco Cisco Unified Videoconferencing Manager Uninstall Cisco Unified Videoconferencing Manager or Step 2 Choose Control Panel Add Remove Programs Cisco Unified Videoconferencing Manager Uninstall Program ...

Page 15: ...co Unified Videoconferencing Manager version and restore these files to a newer version Overview page 2 1 How to Back up Cisco Unified Videoconferencing Manager Data page 2 2 How to Restore Cisco Unified Videoconferencing Manager Data page 2 4 Overview There are many reasons for performing system backups on a regular basis such as Hardware failure Software failure Data corruption User mistakes Bef...

Page 16: ... a file called mydump mysqldump u root all databases add drop table single transaction mydump Step 3 Save the mydump file to a safe location Backing Up an MSSQL 2005 2000 MSDE Database This section is only relevant if your Cisco Unified Videoconferencing Manager installation is using an external MSSQL database For demonstration purposes we assume the installed Cisco Unified Videoconferencing Manag...

Page 17: ...ogram Files Cisco Unified Videoconferencing Manager CUVCMRM jboss server all deploy mssql ds xml when working with Microsoft SQL server mysql ds xml when working with the internal database server Configuration Files Backup the following configuration files from C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss bin vcs cdr config xml vsc config xml vcs core properties vnex prope...

Page 18: ...s server default deploy branding war image For Cisco Unified Videoconferencing Manager version 5 1 or earlier Back up all files if any located under C Program Files Cisco Unified Videoconferencing Manager CUVCMRM jboss server all deploy branding war image Backing Up the License Procedure Step 1 Go to Start Run and enter regedit to open the Windows registry Step 2 For Cisco Unified Videoconferencin...

Page 19: ... the Restoring Configurations section on page 2 5 Step 4 Restore the Branding and Sound Files see the Restoring Branding and Sound Files section on page 2 8 Step 5 Restore the License Files see the Restoring the License section on page 2 8 Step 6 Start the Cisco Unified Videoconferencing Manager service Restoring the Internal Database Procedure Step 1 Open a DOS window and go to the MySQL bin dire...

Page 20: ...lt You need to use an external management console to connect to a MSDE database Step 2 If you are restoring temp_db to the same database server make sure that temp_db exists If temp_db does not exist create a new database called temp_db Step 3 If you are restoring temp_db to a new database server delete the temp_db database on that new database server if it exists and create a new database called ...

Page 21: ..._user and verify that the LoginName entry is the same as the UserName entry in the returned table and that the DefDBName entry is temp_db Restoring Configuration Files Copy the configuration files listed in the Back up File Locations for Configuration Files section on page 2 3 back to their appropriate directory Restoring to a Different Server page 2 7 Restoring OCS 2007 Connector Files page 2 7 R...

Page 22: ...Backing Up Branding and Sound Files section on page 2 4 back to their appropriate directory Restoring the License Procedure Step 1 Go to Start All Programs Cisco Unified Videoconferencing Manager Update License Step 2 For Cisco Unified Videoconferencing Manager version 5 5 or later Enter the backup license key in the Enter License field Step 3 For Cisco Unified Videoconferencing Manager version 5 ...