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Overview
The Comcast Custom DVR 3-Device
universal remote will control up to
three home entertainment devices,
including a Digital Video Recorder
enabled Cable Box (used by Comcast
Systems).
The remote control requires installing
two (2) new AA batteries (included)
and some easy programming to con-
trol your devices. For best results,
please read and perform all instruc-
tions listed here. Also, keep this guide
for future reference.
installing Batteries
1. Pull back the remote control’s
battery cover and remove it.
2.
Insert the two (2) supplied AA
batteries according to the + and
- marks in the battery case.
3. Push the battery cover back into
place.
4. Test the unit by pressing any
mode key (i.e.,
aUX
,
tv
, or
Cable
).
If batteries are inserted correctly,
the selected mode key will light.
NOTE: When batteries need replacement,
the remote control will stop operating.
Replace the old batteries and the unit will
be restored to its full functionality, complete
with your favorite settings.
FeatUres and
FUnCtiOns
Use the remote control’s mode keys
(i.e.,
aUX, tv
, or
Cable
) to control
a specific device. When pressed, the
selected mode key will light, confirm-
ing your choice. Use the other keys to
perform desired actions (see the fol-
lowing key chart).
NOTE: The selected mode will remain
active until you press another mode key.
Press
aUX
,
tv
, or
Cable
once to select
and control a device.
Press
Power
once to
turn on or off the
selected home enter-
tainment device.
Use
setup
for all
programming
sequences.
Press
all On
once to
turn on or off all
programmed devices
in this order:
Cable
,
tv
, and
aUX
. After
all devices are on,
Cable
is the active
mode.
Press
On deMand
once to access
Comcast’s ON
DEMAND menu (not
available in all areas).
In the
aUX
or
tv
mode,
use the trans-
port keys to control a
VCR, PVR, or DVD
player. To record a
program on a VCR,
press
reC
twice.
In the
Cable
mode,
use the keys to control
ON DEMAND pro
grams.
Press
rePlaY
to
replay the previous
few seconds of a pro
gram.
Press
My dvr
to
show a list of prog
rams that have been
recorded.
Press
LIVE
to return
to watching live TV.
Use
A
,
B
,
or C
to
access interactive
functionality on your
cable box.
Use
Page+
(or
Page–
)
to page up (or down)
through menu screens
and the interactive
program guide.
Use
Guide
to display
the interactive
program guide.
Use these keys to
move the cursor in
the interactive pro-
gram guide and menu
screens.
Use
OK
(
select
)
to
select menu options,
PPV events, and
programs from the
interactive program
guide.
Use
info
to display
current channel and
program information.
Use
Menu
to display
the Quick Menu (on a
Motorola Cable Box),
or to access settings
(on a Scientific
Atlanta Explorer,
Pioneer Voyager, or
PACE cable box).
Use
exit
to exit the
menu or guide.
Use
Help
to access
digital cable help.
Use
last
to recall the
last channel or go back
one screen in the menu.
Use
vOl+
(or
vOl-
)
to raise (or lower) the
sound volume. Also
see Changing Volume
Lock.
Press
Mute
once to
turn sound off or on.
In the
Cable
mode,
press
Fav
once to
display programmed
favorite cable channels.
Use
CH+
(or
CH-
) to
select the next higher
(or lower) channel.
When controlling a
DVD player, use
CH+
(or
CH-
) to skip
forward (or skip
reverse) through
video.
Use the keypad (
0
~
9
)to directly select the
channels (e.g., 09 or
031).
In the
tv
mode, use
this key to switch the
TV’s input to view TV
or video programs.
In the
aUX
mode,
use this key to switch
the VCR, PVR (or
DVR), or DVD player
to view TV or video.
For an audio device,
use it to switch to an
input source.
Use
Hd/ZOOM
to change the aspect
Ration on HD
Receivers.
Use the PIP Function
keys to operate the
PIP functionality of
your converter and
TV (If Available)
PrOgraMMing deviCe
COntrOl
The Comcast Custom 3-Device univer-
sal remote control is preprogrammed
at the factory to operate the Cable Box
supplied by your Comcast system, an
RCA TV, and an RCA VCR (in the
aUX
mode). To control devices other than
default brands (excluding the Cable
Box), perform the below steps; other-
wise skip this section:
1. Turn on a device (e.g., VCR or
DVD Player) and, if applicable,
insert media, (e.g., video cassette or
disc).
NOTE: Please read steps 2 to 6 com-
pletely before proceeding. Highlight or
write down the codes and device you
wish to program before moving on to
step 2.
2. On the remote control, press a
device key once (i.e.,
aUX
or
tv
).
NOTE: Use the
aUX
key to program
control of an Audio Amplifier or
Receiver, a DVD Player, a Home-
Theater-In-A-Box Device, a PVR (or
DVR), or a VCR.
3. Press and hold
setup
until the
selected mode key blinks twice,
then release
setup
.
4. Locate the code for your device
in Manufacturer’s Codes on the
back of this user guide. Brands are
listed in alphabetical order with
the most popular codes listed
first.
5. Enter the first five-digit code for
your device. If you perform this
procedure correctly, the selected
mode key will blink twice.
NOTE: If you enter an invalid code,
the selected mode key will display one
long blink and exit the programming
mode. Repeat steps 2 to 5 with a valid
code.
6. Aim the remote control at your
device and press
Power
once.
The device should turn off. If it
does not respond, repeat steps 2
to 6, trying each code listed for
your brand until you find one
that works. If it still does not
work, try Searching For Your
Code.
NOTE: If the device does not have a
Power
key, press the
(
Play
) key.
7. For future reference, write your
device code in the appropriate
boxes below:
aUX Code
:
Device Type:______________
tv Code
:
8. Repeat steps 1 to 7 for another
device you want to control.
searCHing FOr YOUr COde
If your home entertainment device does
not respond to the remote control after
trying all of the codes listed for your
brand, or if your brand is not listed at
all, try searching for your code.
For example, after trying all of the
codes for your TV, you still cannot get
the remote control to operate your TV,
then:
1. Turn on your TV.
2. On the remote control, press
tv
once. Then press and hold
setup
until the
tv
key blinks twice,
then release
setup
.
3. Enter
9
-
9
-
1- 1
. The
tv
key will
blink twice.
Note: Substitute
1
with
0
if
searching for a Cable code,
2
if
searching for a DVD, VCR or
PVR and
3
if searching for an
Audio device
4. Press Power and aim the remote
control at the TV and press CH +
one or more times until the TV
turns off.
NOTE: In the search mode, the
remote control will send IR codes
from its library to the selected device,
starting with the most popular code
first.
5. Press
setup
once to lock in the
code.The
tv
key will blink twice.
6. To search for the codes of another
device, repeat steps 1 to 5, but
substitute the
aUX
key for the
auxiliary device you are searching
for.
CHeCKing tHe COdes
If you have set up the remote control
using the Searching For Your Code
procedure, you may need to find out
which five-digit code is operating your
equipment. Perform the following steps
after setting up your devices to find
out which five-digit code operates your
equipment. For example, to find out
which code is operating your TV:
1. Turn on your TV.
2. On the remote control, press
tv
once. Then press and hold
setup
until the
tv
key blinks twice,
then release
setup
.
3. Enter
9
-
9
-
0
. The
tv
key will
blink twice.
4. To view the code for the first
digit, press
1
once. Wait 3 sec-
onds and count the number of
times the TV key blinks (e.g., 3
blinks =3) and write down the
number in the left most TV Code
box (at end of this section).
NOTE: If a code digit is “0”, the
selected mode key will not blink.
5. Repeat step 4 four more times for
the remaining digits. Use
2
for the
second digit,
3
for the third digit,
4
for the fourth digit and
5
for the
fifth digit. Finish writing down the
code in the TV Code boxes (at end
of this section).
6. To check another device code,
repeat steps 1 to 5, but substitute
the
aUX
key for the auxiliary
device you are checking. Write
down the codes in the appropri-
ate boxes below:
aUX Code
:
Device Type:______________
tv Code
:
CHanging vOlUMe lOCK
The Comcast Custom 3-Device univer-
sal remote control is set at the factory
to control the TV volume in all modes.
However, you may change the Volume
Lock setting to Individual Volume
Unlock to unlock a specific device’s
volume controls for independent
operation in its own mode (e.g., Audio
Receiver volume controls in the
aUX
mode).
Or, if desired, you can perform Global
Volume Unlock so that the volume
controls of all devices can be indepen-
dently operated in their own modes.
Unlocking volume Control For a
single device (individual volume
Unlock):
1. Press a desired mode key where
you want volume to be unlocked
(e.g.,
aUX
) and controlled within
its own mode.
2. Press and hold
setup
until the
selected mode key blinks twice,
then release
setup
.
3. Enter
9
-
9
-
3
and then press
vOl-
once. The mode key will
blink four times confirming
unlock.
4. If desired, repeat steps 1 to 3 (of
this section) for each device that
you want volume to be unlocked.
5. Now, after you select a device that
has volume unlocked (e.g.,
aUX
),
pressing
vOl+
,
vOl-
, or
Mute
,
will control the device’s volume
only in its own mode.
Unlocking all volume Controls
(global volume Unlock):
1. Press and hold
setup
until the
selected mode key blinks twice,
then release
setup
.
2. Enter
9
-
9
-
3
and then press
vOl+
once. The mode key will
blink four times confirming
unlock.
3. Now, volume controls for all
devices can be independently
controlled in their own modes.
locking volume Control to tv
or aUX Mode:
1. Press and hold
setUP
until
the Red light flashes twice, then
release
setUP
.
2. Enter
9
-
9
-
3
(Red light will
flash twice).
3. Press and release either
tv
or
aUX
(Red light for selected
device will flash twice).
reassigning deviCe KeYs
With the Comcast DVR remote, you
can easily decide what device you want
to add under the AUX mode.
For example, to have the unit control
a TV, a Cable Box, and second TV all
you need to do is enter in the TV code
as follows:
1. On the remote control, press
aUX
once. Then press and hold
setup
until the
aUX
key blinks twice,
then release
setup
.
2. Enter
1-0-0-4-7
3. The
aUX
key is now ready to be
programmed for your second
TV. See Programming Device
Control for instructions.
PrOgraMMing CHannel
COntrOl lOCK
By default, the remote control’s chan-
nel-control capabilities are locked to
the Cable Box. The affected keys are
0
~
9
,
CH+
,
CH-
,
enter
, and
last
.
This will guarantee that you do not
inadvertently change a channel while
in the TV mode. However, you can
turn off this feature to allow full access
to these keys in the
tv
and
Cable
modes.
NOTE: This feature does not affect the
aUX
mode.
de-activating Channel Control
lock
1. On the remote control, press
Cable
once. Then press and hold
setup
until the
Cable
key blinks
twice, then release
setup
.
2. Enter
9
-
7
-
3
. Press
CH-
once.
The
Cable
key will blink four
times.
3. Now, the remote control will
provide TV or cable channel
control capabilities while in the
tv
or
Cable
mode.
re-activating Channel Control
lock
1. On the remote control, press
Cable
once. Then press and hold
setup
until the
Cable
key blinks
twice, then release
setup
.
2. Enter
9
-
7
-
3
. Press
CH+
once.
The
Cable
key will blink twice.
3. Now, regardless if you select
the
tv
or
Cable
mode, only the
channel control capability of your
cable box will be accessible.
trOUBlesHOOting
PROBLEM: A mode key does not
blink when you press a
key.
SOLUTION: Replace the batteries
with two (2) new AA bat
teries.
PROBLEM: During programming, a
mode key displays one
long blink.
SOLUTION: An invalid entry has
occurred. Check the key
to be entered and try
programming again.
PROBLEM: A mode key blinks
when you press a key,
but home entertainment
component does not
respond.
SOLUTION: Make sure the remote
control is aimed at your
home entertainment
device and is not farther
than 15-feet away.
PROBLEM: The remote control does
not control home enter-
tainment devices or the
commands are not work-
ing properly.
SOLUTION: Try all listed codes for
the device brands being
set up. Make sure they
can be operated with an
infrared remote control.
Fold
Comcast Custom dvr
3 device
User guide
M1067BX3.indd 1
3/28/2007 8:10:20 AM