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WELCOME

Connecting your RNG110

1  Decide which connections work best with your equipment.

 

Depending on the type of TV and other equipment you have, choose the 
connections that will provide the best quality video and audio. Refer to your 
equipment user manuals and the tables provided in this guide.

2.  Connect your RNG110 to your cable service.

 

Connect the cable from your cable wall outlet to the 

CABLE IN

 

connector on the rear panel of your RNG110.

3.  Connect the RNG110 to your TV and other equipment.

 

Once you have decided which audio and video connections you need to 
make, refer to the illustrations in this guide to connect your RNG110 to your 
TV and other A/V equipment.

4.  Turn on your RNG110.

 

Plug the 5-volt cord from the power supply unit into the power input socket 
(labelled 

DC IN +5V

) on the rear panel of your RNG110, then plug the 

power supply unit into the wall AC outlet using the power cord supplied.

 

Press the 

POWER

 button on your remote control - the RNG110 will turn on.

5.  Enjoy digital TV!

 

Use the User Settings menu (see below) to fine-tune your setup. Any 
problems? Refer to the Troubleshooting section of this guide and to your 
equipment user manuals.

 

For further information on setting up and operating your set-top, refer to the 
RNG110 Operator’s Manual, available at 

http://comcast.com

SET-TOP SETUP

You can use the USER SETTINGS menu to change your set-top’s setup.  

The settings you can change are shown in the table below.

1.  Make sure your set-top is turned on (the POWER light is green).

2.  Press the 

POWER

 button on your remote control, then press the 

Menu 

button. The USER SETTINGS menu is displayed on your screen.

3.  Use the 

L

R

U

, and 

D

 buttons to navigate the menus and the 

OK/Select

 button to confirm your choices. See the example below.

4.  Press 

POWER

 to remove the menu and return to normal viewing.

Menu item

Description

Options*

TV Aspect Ratio

Choose your TV screen’s shape

4:3 or 

16:9

TV Display Capability

Choose the screen resolutions your TV is capable 
of displaying

1080i

, 720p, 

480p

480i

,

 

1080p24 Pass, and/or 1080p30 Pass

Auto Pillarbox 

If your 16:9 TV doesn’t automatically detect 
programs transmitted in 4:3, choose to have 
black bars added to the sides of 4:3 programs

Yes or 

No

Closed Captions

Choose to display subtitles  and alerts on your 
TV screen

On or 

Off

, and Configure Captions

Front Panel Settings

Set the brightness level of the front-panel lights 
(but not the 

POWER

 light)

Standby Brightness: Low, 

Std

, or High

Viewing Brightness: Low, Std, or 

High

HDMI Settings

Choose an Audio Output Mode, and to enable or 
disable automatic detection of a newly connected 
HDTV (when using an HDMI cable)

Audio Output Mode: 

Auto

, L-PCM, or 

Pass Through

Disable Auto Detect: Yes or 

No

Restore Defaults

Restore the user settings to their factory defaults

-

*Factory default settings shown in 

bold

.

TROUBLESHOOTING

Check

Suggested 

solution

Further checks, if there is  

still a problem

Is anything lighted on 
your set-top’s front 
panel? 

YES 

D

NO

 

R

Press the 

POWER

 

button on your remote 
control to turn on your 
set-top. 

Make sure that the power supply unit is 
properly plugged in. 

If there is a switch by the wall AC outlet, 
switch it ON.

Check that the wall AC outlet is working.

Does your remote 
control operate your 
set-top? 

YES 

D

NO

 

R

Check if the 

POWER

 

light on the front panel 
is green. If it is not, 
press 

POWER

 on your 

remote control to turn 
on your set-top.

Check that nothing is blocking the path 
from your remote control to the front 
panel.

Check that your remote control is working 
and is set to operate your set-top.

If your remote control will still not operate 
your set-top, replace the batteries in your 
remote control.

Can you see a picture 
on your TV screen? 

YES 

D

NO

 

R

Check that your TV 
and other equipment 
are plugged in and 
turned on.

Check that you have selected the 
appropriate A/V input on your TV.

If you are using the HDMI connection, 
make sure it goes directly from your 
set-top to your TV. Try disconnecting and 
reconnecting the standard HDMI cable.

Make sure the set-top’s TV Display 
Capability settings are appropriate for 
your TV. Press the 

HD/ZOOM

 button until 

a picture appears. 

Is the picture distorted 
or too small? 

NO 

D

YES

 

R

Check that the TV 
Aspect Ratio and TV 
Display Capability, as 
set on your set-top, 
are appropriate for 
your TV.

If your TV is a 16:9 TV, you can use Auto 
Pillarbox to add black borders to 4:3 
transmissions, so that the picture is not 
stretched.

If the set-top’s settings are correct, try 
adjusting your TV’s display.

Can you display 
menus and guides on 
the screen?

NO

  

R

If your TV is connected 
to the VIDEO OUT 
connector, you will 
see menus and guides 
only if the resolution 

480i

 is set to “

Yes

” 

and all others are set 
to “

No

”.

Change the TV Display Capability 
resolution settings if necessary.

RNG110

Quick Start Guide

This guide describes some on-screen displays such as menus. These may change in the future. Please 
check 

http://comcast.com

 for the latest version of the Operator’s Manual.

Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories.

®

HDMI, the HDMI Logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI 
Licensing LLC in the United States and other countries.

This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property 
rights. Use of this copyright protection technology must be authorized by Rovi Corporation, and is intended for home and 
other limited viewing uses only unless otherwise authorized by Rovi Corporation. Reverse engineering or disassembly is 
prohibited.

Open Source Licenses

The software contained in this product may be covered by certain components consisting of free software or open source 
software. A list of these components and a copy of the relevant copyright notices and license term notices that are 
required by such licenses are available at this web page:

http://www.pace.com/opensource/license

Other trademarks listed herein are the property of their respective owners. 

504-3443301

High-definition 
digital set-top

IMPORTANT SAFETY INSTRUCTIONS

Before you install or use the apparatus, you must read and understand 

these Important Safety Instructions. At all times when using the apparatus 

you must follow these Important Safety Instructions to reduce the risk of 

fire, electrical shock and injury to persons.

1.  Read these instructions.
2.  Keep these instructions.
3.  Heed all warnings.
4.  Follow all instructions.
5.  Do not use this apparatus near water.
6.  Clean only with dry cloth.
7.  Do not block any ventilation openings. Install in accordance with the manufacturer’s 

instructions.

8.  Do not install near any heat sources such as radiators, heat registers, stoves, or other 

apparatus (including amplifiers) that produce heat.

9.  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug 

has two blades with one wider than the other.  A grounding type plug has two blades and 

a third grounding prong.  The wide blade or the third prong are provided for your safety. If 

the provided plug does not fit into the outlet, consult an electrician for replacement of the 

obsolete outlet.

10.  Protect the power cord from being walked on or pinched particularly at plugs, 

convenience receptacles, and the point where they exit from the apparatus.

11.  Only use attachments/accessories specified by the manufacturer.
12.  Use only with the cart, stand, tripod, bracket, or table specified by the 

manufacturer, or sold with the apparatus. When a cart is used, use caution 

when moving the cart/apparatus combination to avoid injury from tip-over.

13.  Unplug this apparatus during lightning storms or when unused for long periods of time.
14.  Refer all servicing to qualified service personnel. Servicing is required when the apparatus 

has been damaged in any way, such as power-supply cord or plug is damaged, liquid has 

been spilled or objects have fallen into the apparatus, the apparatus has been exposed to 

rain or moisture, does not operate normally, or has been dropped.

Additional safety information

• 

To disconnect power from the set-top, always remove its power supply unit from the AC 

mains supply (rather than disconnect the 5 volt cord from the set-top). Therefore you 

must install your set-top near to the wall AC outlet, which should be easily accessible.

• 

Do not perform any servicing unless you are qualified to do so by the manufacturer. Refer 

all servicing to qualified service personnel. Servicing the set-top yourself will invalidate the 

warranty.

• 

Maintain a minimum distance of three inches around your set-top for sufficient ventilation.

• 

To reduce the risk of fire or electric shock, do not expose this set-top to rain or moisture.

• 

The model number, serial number and electrical rating of your set-top are on a label on its 

base.

OK

Select

OK

Select

OK

Select

OK

Select

TV Aspect Ratio

  4:3

>16:9

TV Aspect Ratio

>

 

4:3

  16:9

USER SETTINGS

TV Aspect Ratio

TV Display Capability

Auto Pillarbox

Closed Captions

Front Panel Settings

HDMI Settings

Restore Defaults
Select[OK] Exit[POWER]

Standard-definition video connections (SDTV)

Video  

quality

TV video  

input

RNG110 video  

output

Includes 

audio?

Standard

Composite Video

VIDEO OUT

No

High-definition video connections (HDTV)

Video  

quality

TV video input

RNG110 video  

output

Includes 

audio?

Top

HDMI

®

HDMI

Yes

DVI

HDMI

No

Superior

IEEE-1394

1394

Yes

High

Component (YPbPr)

COMPONENT VIDEO

No

Alternate audio connections

Audio  

quality

Audio connections

Top

OPTICAL AUDIO OUT (S/PDIF)

High

AUDIO OUT (stereo L and R)

Note:

 If you use the optional RF connections (shown by dashed lines in the setups overleaf), you 

must tune your TV (and VCR) to your set-top’s VHF output channel (3 or 4: consult your cable 
service provider to find which channel it is for your location). Consult the manuals supplied with 
your TV and VCR for information on RF tuning.

YOUR REMOTE CONTROL

Your RNG110 works with the Comcast Platinum remote control. For 

information on setting up and using your new remote control, read the 

operating instructions supplied with your remote control.

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