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OWNER’S OPERATION AND INSTALLATION MANUAL

WARNING: If the information in this
manual is not followed exactly, a fire or
explosion may result causing property
damage, personal injury, or loss of life.

— Do not store or use gasoline or other

flammable vapors and liquids in the
vicinity of this or any other appliance.

— WHAT TO DO IF YOU SMELL GAS

• Do not try to light any appliance.
• Do not touch any electrical switch; do

not use any phone in your building.

• Immediately call your gas supplier

from a neighbor’s phone. Follow the
gas supplier’s instructions.

• If you cannot reach your gas sup-

plier, call the fire department.

— Installation and service must be per-

formed by a qualified installer, service
agency, or the gas supplier.

WARNING: Improper installation, adjust-
ment, alteration, service, or maintenance
can cause injury or property damage. Re-
fer to this manual for correct installation
and operational procedures. For assis-
tance or additional information consult a
qualified installer, service agency, or the
gas supplier.

WARNING: This appliance is for installation
only in a solid-fuel burning masonry or UL127
factory-built fireplace, or in an approved
ventless firebox. It is design-certified for
these installations in accordance with ANSI
Z21.11.2.  Exception: Do not install this ap-
pliance in a factory-built fireplace that in-
cludes instructions stating it has not been
tested or should not be used with unvented
gas logs.

WARNING: This is an unvented gas-fired heater. It uses air (oxygen) from the room in which
it is installed. Provisions for adequate combustion and ventilation air must be provided.
Refer to 

Air for Combustion and Ventilation section in this manual.

CGD3018P

CY2718P

CGD3924P

CY3124P

CGD3930P

18", 24", and 30"

Variable Manually-

Controlled Models

MOUNTAIN OAK, PREMIUM AGED SPLIT OAK,

AND YELLOW FLAME UNVENTED

(VENT-FREE) PROPANE/LP GAS LOG HEATERS

CGD3924PT

CGD3930PT

CGD3018PT

CGB3924PT

CGB3930PT

18", 24" and 30"

Thermostatically-Controlled

Models

(Also Designed Certified as

Vented Decorative Appliance)

®

Patent Pending

This appliance may be installed in an aftermarket* manufactured (mobile) home, where not prohibited
by state or local codes.

* Aftermarket: Completion of sale, not for purpose of resale, from the manufacturer

This appliance is only for use with type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases.

(Yellow Flame Model Shown)

Summary of Contents for CGB3924PT

Page 1: ...uelburningmasonryorUL127 factory built fireplace or in an approved ventless firebox It is design certified for these installations in accordance with ANSI Z21 11 2 Exception Do not install this ap pliance in a factory built fireplace that in cludes instructions stating it has not been tested or should not be used with unvented gas logs WARNING This is an unvented gas fired heater It uses air oxyge...

Page 2: ... chimney flue for damage If damaged operate heater with flue damper closed 8 If fireplace has glass doors never op erate this heater with glass doors closed If you operate heater with doors closed heat buildup inside fireplace will cause glass to burst Also if fireplace open ing has vents at the bottom you must open the vents before operating heater 9 You must operate this heater with a fire place...

Page 3: ...ct by opening flue damper Safety Pilot This heater has a pilot with an Oxygen Depletion Sensor Shutoff System ODS TheODS pilotisarequiredfeatureforvent free room heaters The ODS pilot shuts off the heater if there is not enough fresh air Piezo Ignition System This heater has a piezo ignitor This system requires no matches batteries or other sources to light heater PRODUCT FEATURES UNPACKING 1 Remo...

Page 4: ...ne perm 6x10 11 kg per pa sec m2 or less with open ings gasketed or sealed and b weather stripping has been added on openable windows and doors and c caulking or sealants are applied to areas such as joints around window and door frames be tween sole plates and floors be tween wall ceiling joints be tween wall panels at penetra tions for plumbing electrical and gas lines and at other openings If y...

Page 5: ... direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used _________________ Btu Hr maximum the space can support _________________ Btu Hr actual amount of Btu Hr used Example 51 200 Btu Hr maximum the space can support 79 000 Btu Hr actual amount of Btu Hr used Th...

Page 6: ...Provide extra fresh air by using ventilation grills or ducts You must provide two per manent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors orspacesopentotheoutdoors Thesespaces include attics and crawl spaces IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlledpowervent Heatedai...

Page 7: ...oo much moisture See Air for Com bustion and Ventilation pages 4 through 6 CHECK GAS TYPE Useonlypropanegas Ifyourgassupplyisnot propane do not install heater Call dealer whereyouboughtheaterforpropertypeheater NOTICE Stateorlocalcodesmay onlyallowoperationofthisappli ance in a vented configuration Check your state or local codes NOTICE This heater is intended foruseassupplementalheat Use this hea...

Page 8: ...lamp Accessory for Vented Operation page 10 Minimum Non Combustible Material Clearances If Not Using Mantel Note If using a mantel proceed to If Using Mantel If not using a mantel follow the information below Youmusthavenon combustiblematerial s above the fireplace opening Non combus tible materials such as slate marble tile etc must be at least 1 2 inch thick With sheet metal you must have non co...

Page 9: ...are less than 14 to the fireplace you must install appliance at least 5 above the combus tible flooring see Figure 10 Determining Minimum Mantel Clearance When Using a Hood If minimum clearances in Figure 7 are not met you must have a hood When using a hood there are still certain minimum mantel clearancesrequired Followminimumclear ances shown in Figure 8 when using hood NOTICE If your installati...

Page 10: ...d operation Ifreasonsnumber1or2aboveapplytoyou you must permanently open chimney flue damper You must install the damper clamp accessory to order see Accessories page 27 This will insure vented operation see Figure 11 The damper clamp will keep damper open Installation instructions are included with clamp accessory See chart below for minimum permanent flue opening you must provide Attach damper c...

Page 11: ...resistant to propane propane LP gas not provided electric drill with 3 16 drill bit 1 Apply pipe joint sealant lightly to male threads of the fitting to be threaded into gas regulator Connect approved flex ible gas hose to gas regulator of heater see Figure 12 IMPORTANT Hold gas regulator with wrench when connecting flexible gas hose 2 Locate masonry screws in hardware package 3 Position heater ba...

Page 12: ...ed or is installed wrong heater may not run properly CAUTION Usepipejointseal ant that is resistant to liquid pe troleum LP gas INSTALLATION Continued CONNECTING TO GAS SUPPLY NOTICE A qualified service per son must connect heater to gas supply Follow all local codes CAUTION Never connect heater directly to the propane supply This heater requires an external regulator not supplied Install the exte...

Page 13: ...GAS CONNECTIONS Continued INSTALLATION Continued ON POSITION OFF POSITION Figure 17 Manual Shutoff Valve Open Closed Manual Shutoff Valve Figure 18 Checking Gas Joints Manual Shutoff Valve Propane Supply Tank Thermostat Gas Valve or Control Valve Location TestPressuresEqualToorLessThan 1 2 PSIG 1 Close manual shutoff valve see Fig ure 17 2 Pressurize supply piping system by ei ther using compresse...

Page 14: ...the burner U bend 3 Locate the recesses on the back of the front log 3 Fit these recesses be tween the posts of the grate base see Figure 21 4 Locate the notches in the bottom of the crossover log 4 Place the crossover log on top of the middle log and front log Make sure the notches of the cross over log lines up with rectangular knobs on top of the middle and front logs see Figure 22 5 Place lava...

Page 15: ...the bottom of back log 2 Slide these pegs into the holes in the grate base behind the burner see Figure 24 3 Placecrossoverlog 3 ontothepin right on middle log 1 and into the recess of the back log 2 See Figure 25 Burner Tab U Shaped Slot Middle Log 1 U Bend Peg Hole in Grate Base Back Log 2 Burner Figure 23 Installing Middle Log 1 Figure 24 Installing Back Log 2 Figure 25 Installing Crossover Log...

Page 16: ... down into the hole in the grate and leans forward onto the two posts in front of the log see Figure 28 2 Locate the notches on the underside of the front log 2 Also notice the re cesses on the back of log 2 Slide the notches over the tabs on the grate base and the front posts into the recesses on the back see Figure 29 3 Place the crossover log 3 on top of the back log and front log Make sure the...

Page 17: ...heater NOTICE During initial operation of new heater burning logs will give off a paper burning smell Orange flame will also be present Open damper or window to vent smell Thiswillonlylastafewhours Note Homeowners generally prefer to operate their heater with the chimney damper closed This will put all the heat into the room However there may be times you will desire the full flames of the Hi heat...

Page 18: ...which has been un der water WARNING If fireplace has glass doors never operate this heater with glass doors closed If you op erateheaterwithdoorsclosed heat buildup inside fireplace will cause glass to burst Also if fireplace opening has vents at the bottom you must open the vents before operating heater You must operate this heater withafireplacescreeninplace Make sure fireplace screen is closed ...

Page 19: ...knob counterclockwise C clockwise to desired heating level The burners should light Set control knob to any heat level between HI and LO Figure 34 Pilot CAUTION Donottrytoadjust heating levels by using the manual shutoff valve LO HI OFF Pilot Control Knob Ignitor Button Thermocouple Ignitor Electrode Pilot Burner OPERATING HEATER Continued Thermopile TO TURN OFF GAS TO APPLIANCE Shutting Off Heate...

Page 20: ...dels or page 19 thermostat con trolled models see Troubleshooting pages 21 through 23 Figure 35 Correct Pilot Flame Pattern Figure 36 Incorrect Pilot Flame Pattern Thermocouple Pilot Burner Thermocouple Pilot Burner BURNER PRIMARY AIR HOLES Air is drawn into the burner through the 8 holes in the brass fitting at the burner en trance These holes may become blocked with dust or lint Periodically ins...

Page 21: ...ilot 5 Thermocoupleconnectionlooseatcon trol valve 6 Thermocouple damaged 7 Control valve damaged REMEDY 1 Reconnect ignitor cable 2 Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry 3 Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel 4 Replace ignitor cable 5 Replace piezo ignitor 6 Replace piezo ignitor 7 Replace piezo ignitor 1...

Page 22: ...eration 1 Refer to Air for Combustion and Venti lation requirements page 4 1 Turn control knob to LO position and let warm up for a minute 2 Operate burner until air is removed from line Have gas line checked by local natural gas company 3 Observe minimum installation clear ances see pages 7 through 9 4 Clean burner see Cleaning and Main tenance page 20 or replace burner orifice 1 Turn heater off ...

Page 23: ...xcessive contact qualified service person 1 Open window and ventilate room Stop using odor causing products while heater is running 2 Locateandcorrectallleaks seeCheck ing Gas Connections page 13 1 Openwindowand ordoorforventilation 2 Contact local natural gas company 3 Clean ODS pilot see Cleaning and Maintenance page 20 1 Locateandcorrectallleaks seeCheck ing Gas Connections page 13 2 Replace co...

Page 24: ... This location allows the thermostat to keep the room temperature at an ideal comfort level for most fireplace applica tions For positioning the thermostat sens ing bulb elsewhere an adhesive backed mounting clip is available Tools needed 1 4 hex driver or socket Figure 37 Location of Gas Valve Assem bly and Thermostat Sensing Bulb 1 Remove logs Locate the gas valve as sembly and thermostat sensin...

Page 25: ...eat propane gas supply may be low When Gas Quality Is Bad pilot will not stay lit burners will produce flames and soot heater will backfire when lit Youmayfeelyourgaspressureistoolowor gas quality is bad If so contact your local propane gas supplier SERVICE HINTS Note Use only original replacement parts Thiswillprotectyourwarrantycoveragefor parts replaced under warranty Parts Under Warranty Conta...

Page 26: ...ts Dist 1184 Wilson Ave NW Grand Rapids MI 49504 616 791 8270 1 800 446 1446 Washer Equipment Co 1715 Main Street Kansas City MO 64108 KS MO AR 816 842 3911 East Coast Energy Products 707 Broadway W Long Branch NJ 07764 732 870 8809 1 800 755 8809 Tarantin Tank Co P O Box 6129 Freehold NJ 07728 908 780 9340 1 800 922 0724 Heater Fireplace Store 1922 N Route 9 Cape May Court NJ 08210 1110 609 624 0...

Page 27: ...UTOFF VALVE GA5010 For all models Manual shutoff valve with 1 8 NPT tap Fits 1 2 NPT pipe FIREPLACE HOOD GA6050 BLACK GA6052 BRASS GA6053 ANTIQUE BRASS For all models Helps deflect heat away from mantel or wall above fireplace LAVA ROCK GA6060 Not Shown For all models Order when additional rock is desired 3 lb bag DAMPER CLAMP GA6080 Not Shown Forvariablycontrolledmodels Permanently opens chimney ...

Page 28: ...ENT FREE PROPANE LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Variable Manually Controlled Yellow Flame Models CGD3018P CGD3924P CGD3930P 5 3 2 1 4 21 11 12 13 21 8 21 21 6 7 10 9 16 15 17 19 22 18 14 19 23 20 18 ...

Page 29: ...7 Burner Orifice Injector 1 12 102843 01 102843 01 102843 01 Burner Clip 1 13 102980 01 102772 01 102772 01 Burner 1 14 102568 08 102568 06 102568 06 Control Valve 1 15 098508 01 098508 01 098508 01 Valve Retainer Nut 1 16 098354 01 098354 01 098354 01 Control Knob 1 17 102445 01 102445 01 102445 01 Piezo Ignitor 1 18 099387 08 099387 08 099387 08 Pilot Tube 1 19 098271 07 098271 07 098271 07 Igni...

Page 30: ... FREE PROPANE LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Premium Aged Split Oak Models 24 21 21 21 21 8 6 7 11 12 4 1 5 3 2 13 9 10 17 19 19 22 20 18 23 16 21 15 14 CGB3924PT CGB3930PT ...

Page 31: ... 17 Burner Orifice Injector 1 12 102843 01 102843 01 Burner Clip 1 13 102772 01 102772 01 Burner 1 14 101329 19 101329 19 Thermostat Gas Valve Assembly 1 15 102979 01 102979 01 Thermostat Bracket 1 16 098544 01 098544 01 Thermobulb Clip 1 17 102445 01 102445 01 Piezo Ignitor 1 18 099387 09 099387 09 Pilot Tube 1 19 098271 07 098271 07 Ignitor Cable 1 20 104286 01 104286 01 ODS Pilot 1 21 M11084 38...

Page 32: ...NT FREE PROPANE LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Thermostatically Controlled Yellow Flame Models CGD3018PT CGD3924PT CGD3930PT 5 21 21 21 3 2 1 4 21 8 6 7 11 12 13 9 10 17 19 19 22 20 18 23 16 21 15 14 ...

Page 33: ...r Orifice Injector 1 12 102843 01 102843 01 102843 01 Burner Clip 1 13 102980 01 102772 01 102772 01 Burner 1 14 101329 22 101329 19 101329 19 Thermostat Gas Valve Assembly 1 15 102979 02 102979 01 102979 01 Thermostat Bracket 1 16 098544 01 098544 01 098544 01 Thermobulb Clip 1 17 102445 01 102445 01 102445 01 Piezo Ignitor 1 18 099387 09 099387 09 099387 09 Pilot Tube 1 19 098271 07 098271 07 09...

Page 34: ...04341 VENT FREE PROPANE LP GAS LOG HEATER ILLUSTRATED PARTS BREAKDOWN Variable Manually Controlled Mountain Oak Models CY2718P CY3124P 4 2 1 3 12 21 10 11 21 7 21 5 6 8 9 15 14 16 19 22 18 13 23 19 22 20 18 ...

Page 35: ...02445 01 102445 01 Piezo Ignitor 1 17 098249 01 098249 01 Nut M5 2 18 099387 08 099387 08 Pilot Tube 1 19 098271 07 098271 07 Ignitor Cable 1 20 104286 01 104286 01 ODS Pilot 1 21 M11084 38 M11084 38 Screw Hex Head 8 18 x 38 11 22 098276 01 098276 01 Hex Head Plug 1 8 NPT 1 23 099553 01 099553 01 Shield Pilot 1 PARTS AVAILABLE NOT SHOWN 100563 01 100563 01 Warning Plate 1 101055 02 101055 02 Light...

Page 36: ...ons furnished with the unit This warranty does not apply to parts that are not in original condition because of normal wear and tear or parts that fail or become damaged as a result of misuse accidents lack of proper maintenance or defects caused by improper installation Travel diagnostic cost labor transportation and any and all such other costs related to repairing a defective heater will be the...

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