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Speech Transfer Systems

STS-K015, STS-K062, STS-K058

Installation & 

User Guide

April 2020 v1.0

Summary of Contents for STS-K015

Page 1: ...Speech Transfer Systems STS K015 STS K062 STS K058 Installation User Guide April 2020 v1 0 ...

Page 2: ...it into your outlet consult an electrician for replacement of the obsolete outlet 10 Protect the power cord from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacturer 12 Use only with the cart stand tripod bracket or table specified by the manufacturer or sold with ...

Page 3: ...g from the power outlet and contact your local dealer Ensure the aerial is taped down securely Do not leave any trailing leads that may cause a trip hazard Thank you for purchasing this system Before using please read the following guide to ensure correct usage After reading store this guide in a safe place for future reference Incorrect handling of this product could possibly result in personal i...

Page 4: ... Instructions STS K058 Connections Amplifier Setup Using the System Troubleshooting 5 5 6 7 10 15 16 17 19 21 Contacta has a policy of continuous product development and therefore small specification changes may not be reflected in this manual Images labels packaging accessories and product colours are subject to change without notice ...

Page 5: ...lip x10 2 No 6 x 1 2 Countersunk Screws x15 3 P Clips x6 Also included is a Fixing Kit which contains 1 Installation and User Manual 2 A31H Amplifier 3 Overhead Speakers for models K015 and K062 or a Surface Mount speaker for model K058 4 Bent Vandal Proof Microphone for model K058 or a straight stem Microphone for models K015 and K062 5 Staff Mic Unit for models K015 and K062 or a Staff Loudspeak...

Page 6: ...drivers Flat or Blade 2 5mm and Phillips Head PH2 Battery or Mains Drill Drillbits 2mm 3mm 5mm and 7mm Allen Key Set Cable Tacking Gun 10mm Wire Cutters Strippers Pliers Tape Measure Pencil or Marker Pen Torch Cable Ties Electrical Insulation Tape Trunking ...

Page 7: ...supplied screws 5 Use the cable management hole to run the staff microphone cable back to the amplifier If there is not already a cable management hole one will need to be drilled in a suitable location near the rear of the counter Staff Microphone Amplifier and Overhead Loudspeakers Installation Instructions STS K015 Install the Staff Microphone Amplifier Overhead Loudspeakers Bridge Bar Unit and...

Page 8: ...ixing screws Bridge Bar Unit and Surface Mic 1 Position the bridge bar unit on the customer side of the counter top in a central location or around the pass through tray if present 2 Ensure the microphone and bridge bar are flat against the screen 3 Mark the 2 fixing points and 1 cable route hole ready for drilling Fixing points 6 Install the overhead loudspeakers a Find a location on the staff si...

Page 9: ... mounted horizontally under the counter and the other half mounted vertically facing the customer as in the first scenario below Position the aerial under the counter using either the provided P clips or another fixing method of your choice See the diagram below for recommended positioning Ensure all hearing loop signage is displayed clearly X X ...

Page 10: ...the supplied screws 5 Use the cable management hole to run the staff microphone cable back to the amplifier If there is not already a cable management hole one will need to be drilled in a suitable location near the rear of the counter checkout 6 Install the overhead loudspeakers a Find a location on the staff sidedirectly above the pass through tray Ensure there is sufficient space and there is n...

Page 11: ...containment where required f Repeat the above steps on the customer side of the counter Note If you are fitting the overhead speakers back to back on a perspex screen you will need to drill through the perspex The speaker can then be blotted together 7 Install the power supply close to a power socket outlet using the supplied mounting bracket and fixing screws Fixing Points Cable cut out ...

Page 12: ... the amplifier in a neat and tidy fashion using cable containment where required Above Counter Induction Loop Aerial Installation The induction loop aerial should be installed in the best possible location as close to where the customer will be standing as possible 1 The aerial can be fitted onto the counter checkout using the double sided pad supplied or cable ties 2 Route the cable from the indu...

Page 13: ... the counter top ensuring that it does not cause an obstruction and is as close to staff as possible 2 Place the amplifier under the staff counter ensuring that it will not obstruct staff when they are sitting 3 Mark the 4 fixing points for the amplifier under the counter 4 Drill and fix the amplifier in place using the supplied screws 5 Use the cable management hole to run the Staff Loudspeaker U...

Page 14: ...tray opening at least 2 3mm away from the screen Mark the two fixing points and the cable holes to be drilled Ensure there will be access to retrieve the cables and drill the holes Fix the speaker pods to the counter and feed the wires through the cable management holes Refit the housing with previously removed screws Route all cabling neatly to the amplifier location on the staff side Housing fix...

Page 15: ...k the 2 fixing points and 1 cable route ready for drilling 3 Drill pilot holes for the fixings and a cable hole 4 Feed wiring through the cable hole back to the amplifier and fix the microphone in place using the supplied screws 5 Fix the microphone head to the screen using the double sided pad supplied ...

Page 16: ...ck of the amplifier Bare approximately 6mm of the cable ends for connection to the 2 pin plugs see diagram below Rear Amplifier Connections Connect all green plugs to the back of the amplifier observing the correct locations printed about the sockets see below diagram Power input connection for the provided power supply ...

Page 17: ...t To enter engineers mode simultaneously press and release the following buttons within 20 seconds of cycling the power Settings button Volume In increase button Volume Out increase button The on off and settings buttons in engineers mode operate as follows Move to the next setup area Save and exit engineers mode Please note Save and exit engineers mode after making any adjustments The amplifier w...

Page 18: ...ment LED 2 flashes Setup Area 3 Hearing Loop Drive Adjustment LED 3 flashes Whilst in engineers mode there are 3 editable setup areas You will always enter setup area 1 first The green Volume In LED bar will flash to indicate which setup area you are in Setup Areas Setup Area 1 Maximum Volume Adjustment LED 1 flashes Increase maximum Decrease maximum Increase maximum customer volume level Decrease...

Page 19: ... the volume setting For best possible performance 1 Ensure the customer and staff volumes are turned completely down 2 Adjust staff volume Volume In to a comfortable level 3 Increase customer volume Volume Out until feedback is heard 4 Decrease customer volume Volume Out until feedback is just eliminated Once you have followed the above steps 1 The staff microphone is best positioned no more than ...

Page 20: ...ed if there is a fault with the loop i e a broken aerial To return the amplifier the factory default settings 1 Unplug the power supply and then reconnect it 2 Press the On Off button and Volume In button together then release 3 The Volume In LED bar will have all LEDs illuminated while the Volume Out LED bar will display the firmware revision number in a fixed pattern of LEDs This indicates that ...

Page 21: ... loop tester has a new set of batteries 1 Unscreened or poorly earthed third party equipment is being used in close proximity 2 Internal volume gain set to high 3 Incorrect power supply being used 1 Switch off any third party equipment to identify the source of interference 2 Access the amplifier Engineer Mode to adjust the internal settings 3 Ensure that our grounded power supply unit is connecte...

Page 22: ...Contact your local distributor for further information www contacta co uk ...

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