CPI CLS Advance, Operator'S Manual

Page 1: ...Payment Innovations Coin House New Coin Street Royton Oldham OL2 6JZ UK info cranepi com www cranepi com Phone 44 161 678 0111 12 20 ATh CHo Roe MAB OM_CLS_ _EN_2 0 CLS Advance Coin Recycler Operators Manual ...

Page 2: ...11 5 2 Product label 12 5 2 1 Model number decoding 12 5 2 2 Configuration number decoding 13 5 3 Interfaces 13 5 4 On off switch 13 5 5 Status illumination 14 5 6 Coin input funnel 14 5 7 Centrifuge coin transport belt 15 5 8 Coin validator 15 5 9 Coin sorting spiral 15 5 10 Coin payout unit 15 5 10 1 Payout configuration capacity 16 5 10 2 Fast Payout 16 5 11 Coin rejector pin 17 5 12 Acceptance...

Page 3: ...st tray 37 8 5 Eliminating coin jam up 38 8 5 1 Eliminating coin jam in acceptance unit 38 8 5 2 Eliminating hopper coin jam 39 9 Technical characteristics 41 9 1 Device data 41 9 2 Reliability figures 42 9 2 1 Failure rates 42 9 2 2 Replacement intervals 42 9 3 Interfaces 42 9 3 1 USB port 42 9 3 1 1 Pinning 42 9 3 2 Power connector 42 9 3 2 1 Pinning 42 9 4 Power supply requirements 43 9 5 Insta...

Page 4: ...pper providing coin ejector lever and payout control coin return tray with full sensor 22 Fig 23 Rear cutouts for fixing 23 Fig 22 Bottom threaded inserts for fixing 23 Fig 24 Detail Interfaces on off switch and upper status illumination 24 Fig 25 Switching CLS on off 25 Fig 26 Top key lock push button and pull handle 26 Fig 27 Open lid 26 Fig 28 Bayonet mount properly closed 27 Fig 29 Coin valida...

Page 5: ...w to fill a hopper directly Added how to empty a hopper manually Added the Fast Payout option Modified coin input funnel Updated status and error messages 5 10 1 Payout configuration capacity 8 1 Filling the coin hoppers 8 2 Emptying the coin hoppers 5 2 1 Model number decoding 5 2 2 Configuration number decoding 5 10 2 Fast Payout option All figures showing the coin input funnel 8 4 Cleaning the ...

Page 6: ... Payment Innovations web site www cranepi com NRI Support as pdf file 3 2 About the CLS coin recycling system The CLS is a coin recycling system used in retail checkout zones and self service cash systems as well as in banks front offices reliably accepting and dispensing all coin denominations of a currency As part of a point of sale terminal coins can be deposited and dispensed either by the cas...

Page 7: ...se of the device Do only use an appropriate power supply unit and power cable providing protec tion against electromagnet interferences cf Chap 9 4 Power supply requirements p 43 Connect the power cable only to a suitable grounded outlet Do not connect the equipment if the connecting cables show any damages or material fatigue e g porous cables Do not throw or drop any foreign objects into the dev...

Page 8: ...te 3 Coin input funnel 4 Lock open payout unit 5 Lock push button on CLS lid optional function 6 Push button open lid coin acceptance unit 7 Status illumination coin return tray 8 Pull handle open CLS lid or payout unit 9 Coin return tray 5 1 2 Rear View 1 Product label not shown 2 On off switch 3 Evacuation flap for future applications 4 Interface PC USB standard B 5 Interface Power 6 Cutouts for...

Page 9: ...ceptance unit key locked accessed by authorized personnel only including Centrifuge Coin transport belt Coin validator Coin sorting spiral chutes Coin payout unit key locked accessed by authorized personnel only including Coin hoppers Coin return conveyor Coin return tray Lock 1 2 3 4 Fig 3 Layer structure 1 Lid 2 Upper acceptance unit 3 Lower acceptance unit 4 Payout unit ...

Page 10: ...cceptance unit 1 Coin transport belt 2 Trash flap 5 1 3 3 Lower coin acceptance unit 3 Centrifuge 4 Coin validator arm 5 Coin validator 6 Coin rejector pin 7 Coin sorting spiral 1 2 3 4 Fig 4 CLS with lid opened showing upper acceptance unit from the top Fig 5 CLS with upper acceptance unit opened showing upper acceptance unit from the bottom and lower ac ceptance unit from the top 1 2 4 3 5 7 6 ...

Page 11: ...nit opened showing payout unit 1 2 4 3 9 10 5 8 7 6 5 1 3 4 Coin payout unit 3 Device open switch 4 Color code for coin hopper postions blue labeled hopper fits in hopper position with blue label 6 Payout disc coin hopper 7 Coin hopper 8 Protective brush main PCB visible when brush removed 9 Gas springs 10 Coin return conveyor ...

Page 12: ...veral configurations 8 Rated voltage and current consumption 9 Product name 5 2 1 Model number decoding M616 0000000000 0000 000 CLS ADV FLST0A EUR00 C1 1 CLS FRM 141002 0009 CLS CFG EUR00 F0S00A 0004 MS14 CLS ADV FLST0A EUR00 C1 1 Coin processing Equipment Machine interface Options CLS ADVANCE MODEL NUMBER DECODING CLS ADV XXSXXA XXXxx XX X Customer 0 Diebold 1 Standard Machine interface C1 ccTal...

Page 13: ...Variant xx consecutive number 01 02 etc Currency XXX 3 digit ISO 4217 currency code EUR euro USD US dollar Configuration file Product name 5 3 Interfaces For details of the USB PC and power interfaces Fig 8 1 2 please refer to Chap 9 3 Interfaces p 42 5 4 On off switch The coin recycler is switched on and off using the on off power switch Fig 8 3 on the rear of the device When switching on the CLS t...

Page 14: ... Bottom Coin payout unit is transporting coins to the coin return tray To remedy the cause of a malfunction please refer to Chap 10 1 Quick troubleshooting using status illumina tion p 46 5 6 Coin input funnel If the top illumination Fig 9 1 is green one or more coins can be dropped into the coin input funnel Fig 10 1 Sensors in the funnel detect the coins and start the CLS centrifuge in the coin ...

Page 15: ...the payout unit is equipped with eight coin hoppers Currencies with fewer coin denominations are paid out using double or triple hoppers Fig 12 1 to ensure highest possible payout capacity In order that coins are paid out correctly and according to the CLS coin configu ration each hopper has a fixed position Coin hoppers and hopper positions are color coded to ensure the hopper positions do not ge...

Page 16: ... provide the CLS installation site with an overview of the hopper coin assignment 2c coins in red marked hopper 10c coins in yellow marked hopper 5c coins in orange hopper for instance Fig 13 Euro configuration capacity 4 3 2 1 5 6 7 8 1 270 300 50c 220 245 2 200 225 1c 730 810 20c 315 355 5c 420 475 10c 495 550 2c 645 715 1 2 1 No of coins triggering full message please empty 2 Max no of coins st...

Page 17: ... the tray is full of coins the upper status illumination will flash red No further coin should be inserted until the coin return tray has been emptied 5 12 Acceptance sorting payout control To ensure that accepted coins actually arrive in the coin hoppers and that acceptance has not been tampered with sensors check whether the inserted coins pass unhin dered through the CLS and into the coin hoppe...

Page 18: ...he lid with the pull handle Fig 16 3 There will be models available without the top key lock Fig 16 Detail Top key lock push button pull handle Fig 17 Detail Bottom lock and pull handle 5 14 Bottom key lock pull handle In case of maintenance the payout unit may be opened by unlocking the bottom key lock Fig 17 1 and open the CLS with the pull handle Fig 17 2 Do not unlock the lid or press the push...

Page 19: ...nput funnel 1 3 height photoelectric sensors starting CLS when detecting coins in the input funnel Do not drop more than 50 1 sized coins at once in order that all coins can be accepted properly and do not have to be rejected or cause a coin jam which in the worst case can damage the CLS Fig 18 Coin input funnel providing three photoelectric sensors ...

Page 20: ...appropriate hopper counter 3 Sensors measure coin rim and thickness 4 5 Coin rejector pin coming up to extract red coins with mea sured values beyond the programmed acceptance band and deflecting these coins to the return belt tray 6 Coin sorting spiral directs accepted green coins into the sorting chutes according to their diameters Fig 19 Centrifuge coin validator providing several measurement s...

Page 21: ...rting control in front of each coin gap capacitive sensor detects position of accepted green coin with valid measured values 1 2 3 5 6 7 8 1 2 3 4 4 5 6 7 8 Fig 20 Sorting spiral providing sorting control sensors detecting coins falling into the hoppers ...

Page 22: ...otoelectric sensor detects coins to be paid out when falling on the return belt and decreases coin counter per hopper 3 Full sensor makes top illumination flash red coin return tray full when coins bridge the bottom and top contacts Insertion of further coins only after the return tray has been emptied Fig 21 Hopper providing coin ejector lever and payout control coin return tray with full sensor ...

Page 23: ...p 9 5 Installation service dimen sions p 44 Opening CLS lid Access to on off switch and interfaces ADA compliant forward reach ranges When installing the CLS in a cabinet or similar enough space around and particularly under the coin return tray Horizontal installation mounting position on a plane surface Noise emission ambient temperature and air humidity 6 2 Unpacking the CLS 1 Unpack the CLS an...

Page 24: ...cable local regulations and directives 4 If necessary reconnect the mains supply to the cash handling system 5 Use the on off switch Fig 24 3 on the rear side to switch the CLS on 6 Initialize the CLS using the control unit computer Following a self test the top CLS illumination Fig 24 4 is green indicating the CLS to be ready to operate 7 Fill the coin hoppers directly or by dropping the coins re...

Page 25: ... on off The CLS is switched on and off with the power switch on the rear of the device Fig 25 1 1 Press the on off switch at the top to switch the CLS on If already connected to power and initialized by the control unit computer the upper illumina tion Fig 25 2 is green and the CLS is ready to operate 2 Press the on off switch at the bottom to switch the CLS off Details for how to behave in case o...

Page 26: ...6 1 To open the lid 1 If necessary wait until a transaction has been finished and switch the CLS off cf Chap 7 1 Switching the CLS on off p 25 2 Insert the key in the lock Fig 26 1 and turn it counter clockwise as far as it will go and hold it 3 Simultaneouslyholddownthepush button Fig 26 2 andopenthelidbyitshandle Fig 26 3 as far as it will go To close the lid again 4 Close the lid so that it loc...

Page 27: ...id cf Chap 7 2 Opening and closing the CLS lid p 26 2 Carefully lift the arm Fig 29 2 of the coin validator 3 Press the green lever Fig 30 3 of the bayonet mount 4 Keep the lever pressed and turn bayonet mount Fig 30 4 counter clockwise as far as it will go The bayonet mount indication is no longer green but red Fig 31 5 5 Open up upper acceptance unit as far as it will go Close in reverse order a...

Page 28: ...28 OM_CLS_ _EN_2 0 Operation CLS Advance Fig 30 Disconnecting bayonet mount Fig 31 Bayonet mount disconnected Fig 32 Open acceptance unit ...

Page 29: ...p 26 1 If necessary wait until a transaction has been finished and switch the CLS off cf Chap 7 1 Switching the CLS on off p 25 2 Insert the key in the lower lock Fig 33 1 and turn it counter clockwise as far as it will go 3 Open the payout unit by the handle Fig 33 2 as far as it will go Opening the unit is supported by the gas springs Do not unlock the lid and press the push button to open the l...

Page 30: ...efully pull out the hopper To reinsert the hopper 3 Mindthecolorcodeonthehopperandabovethehopperposition redhopperfitsinredposition 4 Reinsert hopper into its dedicated position with its label pointing to the inside of the payout unit and press on both front hopper corners pointing to the return belt until the hopper engages in its three latching points Fig 36 2 Attention Let the hopper engage cor...

Page 31: ... 8 1 1 Two ways to fill coin hoppers Which one to go The coin recycler can be provided with change either by inserting the hopper coins into the input funnel when the empty hoppers are installed or you remove the empty coin hoppers and fill them direct The following table helps you deciding in favour of the right filling method Via coin input funnel Direct hopper replenish ment 2nd 6th 5th 1st 4th...

Page 32: ...yout unit p 29 2 Extract hopper s to be filled Fig 39 1 cf Chap 7 5 Removing and reinstalling a coin hopper p 30 3 Refill hopper s with counted coins of the denomination to be paid out from this hopper s without exceeding the number of coins triggering the full message cf Chap 5 10 1 Payout con figuration capacity p 16 also cp CLS Payout Configuration Overview Please extract hoppers before refilli...

Page 33: ... collect more coins 1 Raise coin return tray Press both sides of the coin return tray s bottom together Fig 40 1 and at the same time lift the return tray Fig 40 2 as far as it will go and till it locks in posi tion when letting go of the return tray 2 Position a box or bag in front of the coin return conveyor large enough to collect all coins to be emptied 3 Start emptying mode and emptying cycle...

Page 34: ...ll into the device 3 Empty hopper 4 Repeat steps 2 3 for all hoppers to be emptied 5 Mindthecolorcodeonthehopperandabovethehopperposition redhopperfitsinredposition 6 Reinsert hopper s into its dedicated position s with its label pointing to the inside of the payout unit and press on both front hopper corners pointing to the return belt until the hopper engages in its three latching points Fig 36 ...

Page 35: ... driver through the bottom center hole of the input funnel pry funnel insert loose Fig 42 A and remove it upwards Fig 42 B 4 Close dust tray cf Chap 8 4 2 Emptying the dust tray p 37 and lid cf Chap 7 2 Opening and closing the CLS lid p 26 again For reinsertion of the funnel insert 5 Insert funnel insert by its two snap in latches into the input funnel s outer holes of the center row Fig 43 A and ...

Page 36: ...ied service technician Pull out the machine s mains plug when cleaning the CLS Moisten cloths only slightly to prevent fluid from entering the device This would damage the PCBs and optics Do not use solvents or scouring agents that could affect the surface of the device Do not reconnect the equipment if the connecting cables show any damages or material fatigue e g porous cables The surfaces of th...

Page 37: ...LS lid p 26 2 Lift the clip Fig 45 and 3 carefully fold down and unhinge the tray Fig 46 Make sure that dust or foreign objects do not fall into the CLS when emptying and cleaning the dust tray In case of doubt just use a cloth to cover the coin acceptance unit 4 Empty the tray and wipe it out if necessary 5 Hinge the tray again 6 Close the tray and snap it into the clip 7 Close the lid again cf C...

Page 38: ... off p 25 2 Open the lid and the upper acceptance unit cf Chap 7 2 Opening and closing the CLS lid p 26 cf Chap 7 3 Opening and closing the coin acceptance unit p 27 3 Removeall red coins Fig 47 thathavenotpassedthecoinrejectorpin Fig 47 1 yet and all rejected coins 4 Collect all green coins Fig 47 that already passed the coin rejector pin for later deposit in the hoppers 5 Close lid again cf Chap...

Page 39: ...e coin payout unit p 29 3 Make sure that there are no coins jammed in the payout slot of the hopper triggering the error message If so pull the coin s out of the slot Fig 48 4 Make sure that the flap protecting the payout slot is not bent and can be moved freely upwards and downwards Fig 49 For this remove the hopper if necessary cf Chap 7 5 Removing and reinstalling a coin hopper p 30 If the prot...

Page 40: ...c Fig 50 and keep it in safe place for reassembly 9 Remove all coins jammed 10 Reinsert payout disc 11 Insert the mounting studs of the hopper base into the guides of the bowl and let engage locking latches Fig 51 12 Reinstall hopper cf Chap 7 5 Removing and reinstalling a coin hopper p 30 and refill all removed coins Fig 50 Removing hopper bowl and payout disk Fig 51 Reinstalling hopper bowl ...

Page 41: ...and trailer or carriage by rail air Storage in original packaging 1M3 Sensible vibrations shocks due to machines or passing vehicles Noise emission ISO 7779 2010 Idle mode bystander position 29 dB ISO 9296 1988 04 Operating mode bystander position Average noise level during one operation cycle 50 dB Max noise level during operation with coins 79 dB Max noise level during operation without coins 72...

Page 42: ... service call error rate 1 500 000 service staff measures such as replacing parts 9 2 2 Replacement intervals Thebelowfiguresareaveragevaluesbasedonmillionsoftestedtransactionsundervariouscircum stances and with different currencies Due to a high frequent use of coins with specific properties such as very sharp and thin edges or rims of polygonal coins the lifetime figures can vary CLS Advance par...

Page 43: ...ply guaranteeing the CLS is grounded to the mains and meeting the following requirements 100 240 V AC Output 24 V DC Cabling Power supply Ground connection GND 24V DC 100 240 V AC If the power supply does not meet these requirements the CLS is not protected against electromagnetic interferences and damage and proper operation can not be ensured Regulationsforgroundingsystemsvaryconsiderablyamongco...

Page 44: ...44 OM_CLS_ _EN_2 0 Technical characteristics CLS Advance 9 5 Installation service dimensions Are you interested in a 3D solid model in Step format No problem Download at www cranepi com NRI Support ...

Page 45: ...es resources and relieves the strain on the environment 9 6 1 Saving energy Please switch on devices that need not be constantly running only when they are actually needed They should also be turned off when they are not needed for longer periods of time 9 6 2 Disposing of used consumables Please dispose of cleaning and maintenance material according to the applicable regulations of your country 9...

Page 46: ...rocessing coins No error steady ON Warning Solving problem Do not insert coins Wait till problem has been solved and illumination is green or blinking yellow flashing Attention Depending on configuration Processing coins Do not insert coins Problem solved and recorded Ready for coin insertion No error Wait till illumination is green to insert coins Insert coins and note problem for next service er...

Page 47: ...l likely be insufficient to repair the problem although the control software can recommend a course of action involving the attendant One example might be an output failure on the CLS main PCB or a communication failure between the CLS units Attendant Service 10 2 2 Troubleshooting tables The following tables list the error codes transmitted by the CLS control unit CLS coin validator CLS coin hopp...

Page 48: ...ablish commu nication with hopper 6 Critical Make sure that the hopper is in stalled and engaged correctly cf Chap 7 5 Removing and reinstalling a coin hopper p 30 If necessary replace hopper cf Chap 7 5 Removing and reinstalling a coin hopper p 30 Attendant possess ing the key for the lower lock Attendant possess ing the key for the lower lock Error code Description Cause Category Remedy hints By...

Page 49: ...ower on Critical Remove coin s or foreign objects from input funnel and power cycle the CLS If necessary clean coin input funnel cf Chap 8 4 1 Cleaning the housing coin input funnel and return tray p 36 Attendant Attendant Error code Description Cause Category Remedy hints By whom 0x0EDD Coin input funnel is in boot loader mode Critical Firmware failure contact service Service 0x1165 Main PCB comm...

Page 50: ... Upload hopper 1 firmware ACK Info 0x81CB Finish hopper 1 firmware update ACK Info 0x8223 Hopper 2 firmware bundle version mismatch Attention FW file failure contact service Service Error code Description Cause Category Remedy hints By whom 0x8224 Hopper 2 configuration bundle version mismatch Attention Configuration file failure contact service Service 0x8264 CLS control unit retrying communicati...

Page 51: ... firmware update mode ACK Info 0x84C9 Begin hopper 4 firmware update ACK Info 0x84CA Upload hopper 4 firmware ACK Info Error code Description Cause Category Remedy hints By whom 0x84CB Finish hopper 4 firmware update ACK Info 0x8523 Hopper 5 firmware bundle version mismatch Attention FW file failure contact service Service 0x8524 Hopper 5 configuration bundle version mismatch Attention Configurati...

Page 52: ...g the key for the lower lock 0x8769 Hopper reset Hopper 7 detected a power up Info 0x876A Hopper 7 replied with wrong checksum Info 0x87C8 Enter hopper 7 firmware update mode ACK Info Error code Description Cause Category Remedy hints By whom 0x87C9 Begin hopper 7 firmware update ACK Info 0x87CA Upload hopper 7 firmware ACK Info 0x87CB Finish hopper 7 firmware update ACK Info 0x8823 Hopper 8 firmw...

Page 53: ...sent ACK for command verify CRC and set OK Info 0x8ACF Coin validator sent ACK for command write data to buffer Info 0x8AD0 Coin validator sent ACK for command compare buffer with flash Info Error code Description Cause Category Remedy hints By whom 0x8AD1 Coin validator sent ACK for command prepare sector Info 0x8AD2 Coin validator sent ACK for command erase sector Info 0x8AD3 Coin validator sent...

Page 54: ...medy hints By whom 0x0001 Coin validator disabled by control software Info If unintended configuration failure contact service Service 0x1000 Coin validator was reset Info 0x2010 Coin jam in measurement area or sensors covered Attention Eliminate jam foreign object cf Chap 8 5 1 Elimi nating coin jam in acceptance unit p 38 Cleaning contact service Attendant possessing the key for the upper lower ...

Page 55: ...n coins on centrifuge to customer Supply CLS with voltage Attendant possessing the key for the upper lock 0x5001 Battery low event Critical Change battery Service Error code Description Cause Category Remedy hints By whom 0x7yzz y 0 F Coin Type 0 15 zz number of coins sorted Number of coins zz of coin type 0 15 sorted Info 0x8y60 y 0 F Coin Type 0 15 Sorting timeout Coin not sorted within given ti...

Page 56: ...r Service 0x8y9F y 0 F Coin Type 0 15 Coin was rejected as validator misses coin to be rejected Info Insert coin again Cleaning contact service Customer Service Error code Description Cause Category Remedy hints By whom 0x8yA0 y 0 F Coin Type 0 15 Accepted coin has not reached hopper yet Info 0x9yzz y 0 F Coin Type 0 15 zz number of coins Number of coins accepted but not sorted correctly only tran...

Page 57: ...stics only Info 0xFEF0 Configuration data block upload successful Info 0xFEF1 Configuration data block upload not successful Critical Configuration failure contact service Service 0xFEF2 Coins accepted lay close together in measurement field Info 0xFEF3 Coins detected but not pro grammed lay close together in measurement field Info Error code Description Cause Category Remedy hints By whom 0xFEF9 ...

Page 58: ...nit 26 Bayonet mount 27 Coin payout unit 29 Lid 26 Coin Acceptance 15 17 41 Rate 41 Sensor description 20 Speed 41 Unit figure 9 Unit open close 26 27 Capacity Hoppers 16 Input funnel 41 Conveyor See Coin return conveyor Cup See Coin return tray Denominations 41 Diameter 41 Ejector lever hopper 22 Entry limiter see Coin input funnel insert Hoppers Capacity 41 Description 15 Ejector lever 22 Elimin...

Page 59: ...2 Documentation additional 6 Dust flap See Trash flap Dust tray Description 14 Empty 37 Figure 10 E Ejector lever hopper 22 EMC directive 42 Employment proper 7 Empty Coin hoppers 33 Dust tray 37 Environmental Conditions 41 Protection 45 Error Categories 47 Messages 47 Rates 42 F Failure rates 42 Fault correction 46 Figures Cross references 6 Fill coin hoppers 32 Firmware number 12 Fixing CLS 23 C...

Page 60: ...sages 47 Rates 42 Manuals additional 6 Manufacture date 12 Marks in the text 6 Maximum level hoppers 15 MCBIF 42 Mean Cycle Between Intrinsic Failure 42 Measures 42 Figure 44 Model number 12 Decoding 12 Modification log 5 Mounting Dimensions Figure 44 Position 42 N Noise Emission 41 Level 41 Nominal voltage 12 Notes 6 Number Configuration number 12 Customer order number 12 Device number 12 Firmwar...

Page 61: ...tive 42 Rubber belt coin acceptance See Coin transport belt S Safety instructions 6 7 Scope of delivery 6 23 Self test 24 Sensors Coin hoppers 22 Coin input funnel 19 Coin return tray 22 Coin sorting 21 Coin validator Coin material 20 Coin rim 20 Coin thickness 20 Serial number order item 12 Service call error rate 42 Socket PC USB Description 41 Figure 8 Pinning 42 Power Description 41 42 Figure ...

Page 62: ...e 10 Payout unit Description 15 Figure 11 Trash flap 10 Trip lever device open switch 10 Troubleshooting 46 U UL 42 Unpacking 23 USB Cable 6 24 Interface PC Description 41 Figure 8 Installation 24 Pinning 42 Use 6 7 Proper 7 V Validation of coins 15 Sensor description 20 Validator Arm Description 20 Figure 10 Raise 27 Coins 15 Sensor description 20 Version configuration 12 Voltage 12 ...