Crestron SmarTouch ST-1700C, Operation Manual

Page 1: ...Crestron ST 1700C 1 Way Wireless RF Touchpanel Operations Guide ...

Page 2: ...n by the Technical Documentation department at Crestron Electronics Inc 15 Volvo Drive Rockleigh NJ 07647 1 888 CRESTRON All brand names product names and trademarks are the property of their respective owners 2004 Crestron Electronics Inc ...

Page 3: ...rogramming with Crestron SystemBuilder 12 Programming with SIMPL Windows 12 Programming with VT Pro e 15 Virtual Feedback 15 Optional Pushbuttons 21 Reserved Join Numbers 21 MultiByte International Characters 22 Uploading and Upgrading 23 Communication Settings 23 Uploading a VT Pro e Project 27 Firmware Upgrade 28 Problem Solving 30 Troubleshooting 30 Further Inquiries 31 Future Updates 31 Append...

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Page 5: ...harges the ST BTPN An external power pack PW 1215 for domestic use or PWI 1215 for international use is also provided to power the touchpanel Refer to the latest revisions of the documentation supplied with these items for descriptions and details The following table provides a functional summary of the ST 1700C Functional Summary 5 7 14 48 cm active color matrix display 320 x 240 screen resolutio...

Page 6: ...rsion touchpanel P N PWI 1215 or equivalent Docking Station charger with external power pack included Default Net ID 3 Default RF ID 10 Default Timeouts 10 minutes for standby 30 minutes for power down Signal Join Maximums 999 digital Control System Update Files 2 3 4 2 Series Control System CEN CN TVAV CNMSX AV Pro CNRACKX DP ST CP Version C2 2004 CUZ or later Version 5 10 13V UPZ or later Versio...

Page 7: ...extension and ST CP files are in one EXE or zipped UPZ file To avoid program problems make certain you are using the update file with the correct suffix letter e g S V W X 5 Extension requires a prefix specific to the touchpanel type In DETAILS projectname represents the assigned project name and vx xxx x represents a version number 6 Requires Crestron CNRFGWA 1 Way RF Receiver or ST CP SmarTouch ...

Page 8: ...tor Cresnet Power connector The battery compartment located on the underside of the unit holds one Crestron ST BTPN rechargeable power pack There are also four rubber feet on the underside of the unit for stability and to prevent slippage WARNING To avoid shock hazard and possible damage to the unit do not use touchpanel in rain or expose it to unnecessary moisture 4 1 Way Wireless RF Touchpanel S...

Page 9: ...ns However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation...

Page 10: ... Pro e VT Pro e project or upgrading the touchpanel firmware RF ID Every ST 1700C touchpanel communicating with a Cresnet control system via a CNRFGWA requires a unique RF ID to secure RF communications There are 15 useable codes two digit hexadecimal numbers for multiple touchpanel s ranging from 10 to 0F in most significant digit increments i e 10 20 30 F0 The RF ID of the unit must match the RF...

Page 11: ...m the MAIN MENU The SETUP MENU offers a series of buttons which open additional menus and displays that are detailed in subsequent paragraphs After setup parameters have been set select the Return button to return to the MAIN MENU NOTE For convenience the current CRESNET ID setting is displayed in the lower left corner NOTE All touchpanel settings are automatically saved in non volatile memory Bat...

Page 12: ...digit hexadecimal number The touchpanel can be set to one of fifteen numbers 10 is shown as an example in the illustration and happens to be the default The RF ID setting should match the value assigned to the ST 1700C touchpanel definition is the SIMPL Windows program Refer to page 12 for information about SIMPL programming setup for this touchpanel The UP and DOWN buttons increase and decrease t...

Page 13: ...ys off when a quick pushbutton is pressed if touchpanel was off it goes to standby The default is DISABLED The POWER UP ON LAST PAGE button also toggles between ENABLED and DISABLED Enabling this option causes the unit to remember the last page and which joins were active when the unit was last powered down and return to that state when next powered on If the option is disabled the unit will alway...

Page 14: ...out is to maximize battery life Standby timeout still functions Press Return to save the settings and return to the SETUP MENU Diagnostics Menu DIAGNOSTICS MENU The Diagnostics button from the MAIN MENU should only be used under supervision from a Crestron customer service representative during telephone support Many options available from the DIAGNOSTICS MENU shown to the left are numeric in natu...

Page 15: ...MPL Windows to customize the job VT Pro e is a Windows compatible software package for creating Crestron touchpanel screen designs Refer to Programming with VT Pro e on page 15 for additional details regarding VT Pro e Earliest Version Software Requirements for the PC NOTE Crestron recommends that you use the latest software to take advantage of the most recently released features The latest softw...

Page 16: ...at the reader has knowledge of SIMPL Windows If not refer to the extensive help information provided with the software NOTE In the following description the PRO2 control system is used SIMPL Windows is Crestron s software for programming Crestron control systems It provides a well designed graphical environment with a number of workspaces i e windows in which a programmer can select configure prog...

Page 17: ...essor is automatically configured with a CNRFGWA in its STCP Net Device Slot 3 with a fixed Net ID of 2 when the ST CP is dragged into the upper pane of System Views Drag the ST 1700C from the Touchpanels Wireless Wireless one way folder of the Device Library and drop it on the CNRFGWA symbol in System Views The PRO2 system tree displays the CNRFGWA gateway in Slot 9 with a default Net ID of 24 Th...

Page 18: ...e settings of the RF ID must match Although the device setting window in SIMPL Windows allows choices through the range of two digit Hexadecimal numbers from 01 through FE the RF ID setting for the hardware is limited to numbers in increments of the most significant digit i e 00 10 20 Since 00 is not a valid selection in SIMPL Windows the RF ID number is limited to the fifteen numbers 10 20 30 40 ...

Page 19: ...and floor plans The project is uploaded to the touchpanel s flash PROM The touchpanel uses the project until another is uploaded from the PC The PC may be disconnected from the control processor except when uploading a project For additional software information refer to the help file provided with the software The latest version of VT Pro e can be obtained from the Downloads Software Updates sect...

Page 20: ...ns in the interlock group requires that an extra button be added whose sole purpose is to force all the others to the inactive state Duration feedback is assigned to a button that is to be activated and remain active for a specified period of time and then return to the inactive state In the following paragraphs each feedback type will be discussed in detail as applicable VT Pro e Procedures Butto...

Page 21: ...inactive To create the interlock group right click on one of the buttons to be in the group and select Feedback to display the Feedback window Select Interlock as the feedback type The window changes to show any existing interlock group s and includes a Groups button Feedback Window Use the drop down Interlock Group field to select an existing group or click on Groups to open the Edit Interlock wi...

Page 22: ...sequence group consists of a number of assigned buttons that are activated as a group as a result of a single button press When the first button is activated the other buttons are activated either sequentially when one or more of the buttons is defined as having duration feedback or simultaneously if no durations are included in the group This is an important feature when one wishes to guarantee t...

Page 23: ...e button in a group may be active at any one time Pressing a button causes its feedback to go high and the feedback of all other buttons to become inactive or low as shown in the figure following this paragraph In this example join numbers 7 10 are in an interlock group join 7 is pressed causing join 8 initially high to go low and join7 to go hi The one way touchpanels transmit only the newly pres...

Page 24: ...that the user is explicitly turning the toggle on or explicitly turning it off so that the state on the control system and the state on the touchpanel will match The programmer must place an INTERLOCK symbol in the SIMPL Windows program and connect both the join number and the join number 500 to it The feedback corresponding to the original join number should be used to drive the logic correspondi...

Page 25: ... access any frequently used commands refer to Appendix Installation of Optional Pushbuttons Each button has a permanently fixed digital join number refer to the illustration shown to the left The sequence of digital join numbers is top to bottom 1 through 5 on the left side and 6 through 10 on the right side NOTE A user may not want the display to come on after a pushbutton is pressed when the uni...

Page 26: ...me 1 100 17507 Battery Level 0 100 Default values for these functions are Brightness 50 Power Off Timeout 30 minutes Standby Timeout 10 minutes Keyclick Volume 50 MultiByte International Characters Most languages use a single byte of 8 bits to represent a character e g English French German Hebrew Russian Thai etc Multibyte character fonts require more than the usual 8 bits to specify a character ...

Page 27: ...the programming software or to upload and upgrade via the Crestron Viewport NOTE The Crestron Viewport utility performs multiple system tasks primarily via an RS 232 or TCP IP connection between the control system and a PC It is used to observe system processes upload new operating systems and firmware change system and network parameters and communicate with network device consoles and touchpanel...

Page 28: ...twork connector rather than a modular RJ 11 type NET connector use a ST CBL sold separately NOTE To make a cable for either configuration refer to the Programming Cable Specifications diagram after these notes NOTE An adapter such as a CN RJ11 sold separately is required when using the RJ 11 cable NOTE The RJ 11 part of ST PK and ST CBL cables can also be found as part numbers CNSP 585 and CNSP 58...

Page 29: ...labeled NET on the control system 4 Attach the appropriate external power pack or equivalent to touchpanel and plug into outlet At the PC make sure that no programs accessing the COM port of the PC are running 5 Open the Crestron Viewport Either launch the stand alone version of Viewport or start SIMPL Windows or VT Pro e and from the menu bar select Tools Viewport 6 From the Viewport menu select ...

Page 30: ...ick the OK button to save the settings and close the window NOTE If problems occur when transferring any Cresnet file touchpanel project firmware lower the port speed baud rate to 38400 to match the Cresnet bus speed when transferring through a control system Make sure Xmodem is selected from Mode for Network Transfers Port Settings Window 8 Proceed to Uploading a VT Pro e Project on the next page...

Page 31: ...hat Communication Settings that begins on page 23 has been performed 2 As shown below select File Transfer Send Touchpanel alternatively depress Alt T from the Viewport menu Select Send Touchpanel 3 As shown below select the Net ID of the ST 1700C and then click OK The Touch Panel Transfer window appears Select Network ID Window Touch Panel Transfer Window 4 Click Browse The Open window appears as...

Page 32: ... upgrade files can be downloaded from the updates section of the Crestron website http www crestron com updates To upgrade the ST 1700C firmware complete the following steps 1 Make sure that Communication Settings that begins on page 23 has been performed 2 As shown below select File Transfer Update Touchpanel Firmware from the Viewport menu Select Update Touchpanel Firmware 3 As shown on the next...

Page 33: ...ow 4 As shown below select the firmware CSF file and click Open The transfer will complete automatically Select CSF File 5 Disconnect the programming cable and the external power pack from the touchpanel Operations Guide DOC 6225A 1 Way Wireless RF Touchpanel ST 1700C 29 ...

Page 34: ... during upload Refer to Select Interface in this Operations Guide Problem with cable between control system and touchpanel Check the cable for errors or poor connections Wrong screens appear on touchpanel Screens were not uploaded Upload screens as described in the help files found in VT Pro e Touchpanel does not function No power to the touchpanel Confirm that battery pack is installed or externa...

Page 35: ...e specific information or have questions after reviewing this guide please take advantage of Crestron s award winning customer service team by calling the Crestron corporate headquarters at 1 888 CRESTRON 1 888 273 7876 For assistance in your local time zone refer to the Crestron website www crestron com for a listing of Crestron worldwide offices You can also log onto the online help section of t...

Page 36: ... its normal position and lift the bezel from the base 3 Assemble the supplied membrane switches to the pushbutton sets Notice that the pushbutton sets fit snugly on the membrane switches Refer to the following Notes 4 Put the assembled pushbuttons and switches in place refer to the following Notes and place the new bezel in position NOTE The rear of the pushbuttons are marked 1 5 TOP and 6 10 TOP ...

Page 37: ...mands data or instructions from or to another computer b for local campus or wide area network internet or web hosting services or c pursuant to any rental sharing or service bureau arrangement The Software is designed as a software development and customization tool As such Crestron cannot and does not guarantee any results of use of the Software or that the Software will operate error free and Y...

Page 38: ...inety 90 days from the date of receipt and b that any hardware accompanying the Software will be subject to its own limited warranty as stated in its accompanying written material Crestron shall at its option repair or replace or refund the license fee for any Software found defective by Crestron if notified by you within the warranty period The foregoing remedy shall be your exclusive remedy for ...

Page 39: ...nt lamps are not covered This warranty extends to products purchased directly from CRESTRON or an authorized CRESTRON dealer Purchasers should inquire of the dealer regarding the nature and extent of the dealer s warranty if any CRESTRON shall not be liable to honor the terms of this warranty if the product has been used in any application other than that for which it was intended or if it has bee...

Page 40: ...Crestron Electronics Inc Operations Guide DOC 6225A 15 Volvo Drive Rockleigh NJ 07647 12 04 Tel 888 CRESTRON Fax 201 767 7576 Specifications subject to www crestron com change without notice ...