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If you have any questions or need help with this guide, you can reach DataJack Customer Service 

from 8AM 

– 9PM (CT) Monday through Friday, and 9AM — 2PM (CT) Weekends and Holidays 

 

1-888-693-4522  

  

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support@datajack.com 

    

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datajack.com/support 

 

 

Summary of Contents for 598U

Page 1: ...any questions or need help with this guide you can reach DataJack Customer Service from 8AM 9PM CT Monday through Friday and 9AM 2PM CT Weekends and Holidays 1 888 693 4522 support datajack com datajack com support ...

Page 2: ...rnet The DataJack Mobile Broadband USB Modem fits into a USB slot available on most notebook and desktop computers Package Contents USB Modem Model 598U Quick Start Guide System Requirements Windows 7 Windows Vista Windows XP SP2 Windows 2000 SP4 Mac OS X 10 4 or higher Getting More Information This guide describes how to install and start the software If you experience an issue with the USB Modem...

Page 3: ...has not started automatically in Windows Explorer browse to the TRU Install entry under My Computer and run AppLaunch exe or using Windows Vista 7 click SmartView Installation in the AutoPlay window to start the wizard 4 A series of dialog boxes will now guide you through the installation process 5 Once finished please wait until the system tray displays Your devices are ready to use or Your new h...

Page 4: ... modem from obtaining service Amber solid An error has occurred Remove the USB modem and reinsert it If that does not resolve the issue please contact DataJack customer service for assistance Off No service is available If this state persists try the following Try reorienting your computer If you are inside a building or near a structure that may be blocking the signal change the position or locat...

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