Datamax MP Compact4 Mark II, Operator'S Manual

Page 1: ...Operators Manual ...

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Page 3: ...mmitment on the part of Datamax O Neil Corporation No part of this manual may be reproduced or transmitted in any form or by any means for any purpose other than the purchaser s personal use without the expressed written permission of Datamax O Neil Corporation All rights reserved Copyright 2010 by Datamax O Neil Corporation Part Number 88 2351 02 Revision A Important Safety Instructions This prin...

Page 4: ... responsibility that this product conforms to the following standards or other normative documents EMC EN 55022 1993 Class A EN 50024 1998 Safety This product complies with the requirements of EN 60950 1 1st Edition WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures ...

Page 5: ...Configuration Label 8 3 2 Windows Driver 9 3 3 Printer Configuration Utility TeraTerm 10 4 Maintenance and Adjustments 4 1 Cleaning Intervals 13 4 2 Cleaning the Printhead 14 4 2 1 Cleaning Film Procedure 14 4 2 2 Cotton Swab Procedure 15 4 3 Printhead Replacement 16 4 4 Platen Roller Replacement 18 4 5 Printhead Pressure Adjustment 20 4 6 Media Sensor Configuration 21 4 7 Downloading Firmware 22 ...

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Page 7: ...dows printer driver can be found on our website http www datamax oneil com or on the included CD ROM for printing from common applications If you wish to write a custom program a copy of the Class Series 2 Programmer s Manual can also be found on the CD ROM 1 1 1 2 2 2 U U Un n np p pa a ac c ck k ki i in n ng g g After removing the printer from the packaging material check the contents The follow...

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Page 9: ...er Cord to the receptacle on the back of the Printer and then plug the AC Power Cord into a properly grounded outlet The printer s power supply automatically detects and then adjusts to the applied line voltage see Appendix A for the acceptable voltage ranges DC Model 24VDC to 48VDC Connect the Black wire to the negative pole of the battery or chassis ground Connect both red wires to the positive ...

Page 10: ... in the Off position Serial Connections COM1 The serial interface supports RS 232C communications via a RJ45 connector The following list of serial port settings is menu selectable via host software driver and must match the host computer s serial port settings Baud Rate Default 9600 bps Word Length Default 8 bits Serial to Parallel Converter An optional serial to parallel converter cable part 540...

Page 11: ...he unlocked position AC Models DC Models Printhead Latch 2 Remove the Media Hub Guide AC Models Move the Thumb Latch to the released position and then slide the Media Hub Guide off the Media Hub Media Hub Guide Thumb Latch Media Hub DC Models Loosen the Media Guide Handle and slide the Media Hub Guide off the Media Hub Media Hub Guide Media Guide Handle Media Hub ...

Page 12: ...ten the Media Guide Handle do not over tighten AC Models DC Models Media Hub Guide Media Hub Label Roll Thumb Latch Media Guide Handle 5 Rotate the Printhead Latch counter clockwise to the locked position AC Models DC Models Printhead Latch 6 Turn the printer ON and wait for it to enter an idle state green light on Press the front Control Button a couple of times to position the media and ensure p...

Page 13: ...de With the status light solid green the control button will function as follows Printer at Idle Printer feeds media to the next label Printing Labels Pauses Printer press again to resume Status Light Red Paused or Error Condition The red status light indicates that operator attention is required In this state pressing the control button will function as follows Printer is Paused Printer resumes n...

Page 14: ...the printer is off 2 Turn on the printer 3 When the Status Light turns on press and hold the Control Button until printing begins After the printer has completed printing the Configuration Label the printer will enter Hex Dump Mode In this mode all data sent to the printer will be immediately output in hexadecimal code along with the printable ASCII equivalents The Hex Dump Mode is a useful tool f...

Page 15: ...printer from the list e g MP Compact4 Mark II Continue to follow the on screen instructions to install the driver Important Notes The Windows driver functions the same as any other Windows printer A built in help file is available for complete information on all settings however there are some important settings that should be observed for trouble free printing Stocks Tab Define Stock It is import...

Page 16: ...nter Ports Configure the COM ports or give the printer an IP address network settings Label Settings Set label feed and adjust the print area Print Settings Set print and feed speed Character Settings Select character set command character and end of line character Sensor Settings Adjust the printer to the inserted media type automatically Select sensor type Time Settings Set time and date Miscell...

Page 17: ...etting to CR LF Also check the box Local Echo Then click OK 6 The command to enter the Config Menu is A enter Use the Arrow keys and the Enter key to select menus and to toggle and select settings Use the Esc key to exit menus You can also use the keyboard commands shown at the bottom of the window ...

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Page 19: ...otate the platen roller and clean it thoroughly with solvent and a cotton swab After every roll of media Peel Off Roller Rotate the peel off roller and clean it thoroughly with solvent and a cotton swab After every roll of media Media Path Solvent After every roll of media Peel Tear Bar Solvent As needed Media Sensor Air blow Monthly Exterior Mild detergent or desktop cleaner As needed Interior Br...

Page 20: ...t failure greatly reducing the service life of the printhead A faulty print quality label shown Streaks indicate a dirty or faulty printhead 4 2 1 Cleaning Film Procedure To clean the printhead 1 Turn the Printhead Latch to the unlocked RELEASE position Remove any media installed in the printer 2 Load the Cleaning Film in the same manner as the media see section 2 3 3 Turn the Printhead Latch to l...

Page 21: ...nt Panel Pen or similar tool Top Cover Release Top Cover 4 Using a Cotton Swab moistened not soaked with isopropyl alcohol gently wipe away any build up on the Printhead surface paying close attention to the burn line Allow the Printhead to dry cables removed for clarity Cotton Swab Printhead 5 Close the Top Cover push down until it latches closed Raise the Front Panel and replace the media return...

Page 22: ...l Technical Support before proceeding To Remove 1 Turn Off and unplug the printer Unlock the printhead latch and remove any media installed in the printer 2 Lower the Front Panel Allow the printhead to cool before proceeding 3 Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover Front Panel Pen or similar tool Top Cover Release Top Cover 4 While pressing down on th...

Page 23: ... two Screw Heads on the Printhead are located into the Holes of the Printhead Carrier 3 While pressing down on the Printhead Carrier install and tighten the Printhead Screw using a Phillips Screwdriver Printhead Printhead Carrier Printhead Screw Phillips Screwdriver Screw Heads Holes 4 It is now recommended to clean the Printhead to remove any oil or dirt from handling Perform the Printhead Cleani...

Page 24: ...o Remove 1 Turn Off and unplug the printer Unlock the printhead latch and remove any media installed in the printer 2 Lower the Front Panel 3 Using a Pen or similar tool press in on the Top Cover Release and raise the Top Cover Front Panel Pen or similar tool Top Cover Release Top Cover 4 Insert your finger through the Access Hole and push out the Platen Roller Cover Platen Roller Cover Access Hol...

Page 25: ...outed properly around the Gear this can be viewed through the Access Hole Platen Roller Assembly Belt Gear 2 Re install the Platen Roller Cover 3 Close the Top Cover push down until it latches closed Raise the Front Panel and replace the media return the Printhead Latch back to the locked position 4 Plug in and turn On the printer Feed several labels to normalize tracking ...

Page 26: ...ost Choose a label format with content that spans the width of the label 4 Unlatch the printhead Turn the Pressure Adjustment Screws counter clockwise to increase the applied pressure or clockwise to decrease it Make equal adjustments to each screw to achieve even print contrast across the media Pressure Adjustment Screws 5 Re latch the printhead and repeat the test print Repeat step 4 until an ac...

Page 27: ...r Outer Requires the Max Feed value to be set to the length of the label Most applications that use Gap Label Media will use the default setting of Gap Inner However if black mark or custom notch media is being used this setting must be changed To change the Media Sensor setting using the TeraTerm utility For more information on installing configuring and connecting to the printer using TeraTerm s...

Page 28: ... printer from our website at www datamax oneil com and download it onto your computer s hard drive 2 Ensure that the printer is connected to the host via the serial port and that the power is OFF Locate the FlashUp exe file and launch the application 3 When prompted turn the printer ON The application will automatically start downloading the new firmware This process will take several minutes 4 Wh...

Page 29: ...LASH Memory 4MB Media Ribbon Media Types Roll Fed Die Cut Continuous Fan Fold Media Width Range 1 58 4 5 40 115mm Max Print Width 4 1 115mm Print Length Minimum 39 10mm Media Thickness Range 0 0023 0 0071 58 180μm Media Supply Roll Capacity 3 9 100mm O D on a 1 5 3 0 40 77mm core Compact4 3 9 100mm O D on a 1 5 40mm core Compact4 Mobile Communications Interface USB RS 232 RJ 45 and 10 100BaseT LAN...

Page 30: ...115mm 1 58 40mm B liner width 4 5 115mm 1 58 40mm C gap or notch between labels 2 12 3mm 067 1 7mm D label length 2 39 10mm E media thickness 0071 180μm 0023 58μm 20 5mm F notch opening width Short Sensor Long Sensor 90 23mm G distance from the media s edge to the media sensor aperture left justified 08 2mm 067 1 7mm H reflective black mark width 1 4 5 115mm 1 58 40mm I distance between reflective...

Page 31: ...r how your IP addressing needs to be assigned The IP addressing of the Internal Ethernet Print Server can be configured in one of two ways Using a static IP Address or Using IP Discovery DHCP BootP or RARP At factory default settings DHCP is enabled and if equipped the Wireless module is disabled With Printer Off connect the network cable then turn ON Printer The printer will now search for a DHCP...

Page 32: ...dure When multiple printers are displayed match the MAC address located on the printer s serial label located on the rear of the printer with the MAC address displayed in the NetCenter window Once the previous steps have been successfully completed you may now use the IP Address to Install a printer driver and start printing from your Windows applications The driver is located on the Accessories C...

Page 33: ...change the COM port select New Connection from the File drop down menu within the Tera Term application Tera Term Navigation Keyboard Action Enter Return Enters the selected item sub level ESC Moves up one sub level Up and Down Arrow Scrolls to each available item Left and Right Arrows Toggles through available settings for a given item Wired Configuration 3 If a DHCP server is not available a sta...

Page 34: ... the Tera Term application and remove the serial cable from the printer 8 Turn on the printer The printer should now connect to the configured access point or wired IP Once the previous steps have been successfully completed you may now use the IP Address to Install a printer driver and start printing from your Windows applications The driver is located on the Getting Started CD Rom shipped with t...

Page 35: ...s many items associated with the setup of the network card as well as wireless security settings You must click the Apply button on each page after a setting is changed The printer will prompt for a password to change any settings the default password is left blank After changes are sent to the printer on all web pages the printer must be restarted in order for the changes to take effect This can ...

Page 36: ...use Datamax O Neil approved media is justification for invalidation of this thermal printhead warranty This warranty does not cover printheads which have been misused altered neglected handled carelessly or damaged due to improper cleaning or unauthorized repairs W W Wa a ar r rr r ra a an n nt t ty y y S S Se e er r rv v vi i ic c ce e e P P Pr r ro o oc c ce e ed d du u ur r re e es s s If a def...

Page 37: ...atamax O Neil be liable to the purchaser for any indirect special or consequential damages or lost profits arising out of or relating to Datamax O Neil s products or the performance or a breach thereof even if Datamax O Neil has been advised of the possibility thereof Datamax O Neil s liability if any to the purchaser or to the customer of the purchaser hereunder shall in no event exceed the total...