Datavan G-615S, User Manual

Page 1: ...Glamor Series G 615S G 715S G 715SR User s Manual V2 0 ...

Page 2: ... to be shipped in the future Follow the product and warning label instructions Any changes or modifications that do not follow the instructions in this manual will void this product s warranty Power Supply Safety Notes To avoid electric shocks disconnect the power cord from the electrical outlet before relocating the system Make sure the voltage of the power outlet conforms within voltage range of...

Page 3: ...the screen or the casing of the terminal Chemical cleaners have been reported to cause damage on the screen of the terminal Warning and Attention The technical descriptions and specifications of the equipment are subject to change without notice For safety reasons wear gloves when assembling the product Risk of explosion if battery is replaced by an incorrect type Dispose of used batteries accordi...

Page 4: ...er there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by switching the equipment on and off the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the interference receiving antenna Increase the ...

Page 5: ...e WEEE logo shown at the left on the product or on its box indicates that this product must not be disposed of or dumped with your other household waste You are liable to dispose of all your electronic or electrical waste equipment by relocating over to the specified collection point for recycling of such hazardous waste Isolated collection and proper recovery of your electronic and electrical was...

Page 6: ...or the Installation 21 System Default Settings 22 Main Board Jumper Setting and Connector Definition 23 G 615S 23 G 715S G 715SR 25 Signal Convergence Board Connector 28 Extension I O Brick Board Connector For G 715SR only 29 Voltage Output Definition 30 G 615S 30 G 715S G 715SR 30 Calibrating the Touch Screen in Windows 31 Setting the LCD Brightness 34 G 615S 34 G 715S G 715SR 35 Setting the Seri...

Page 7: ... IG 20L MSR Optional 49 Installing the IG 20L 2 in 1 Identification Reader Optional 51 Installing the Secondary Hard Disk Drive Optional 53 Installing the Wireless Module Optional 56 Installing the UPS Kit Optional 59 Installing the VESA Mount Optional 61 Chapter 4 Frequently Asked Questions FAQ 64 Question 1 Why does the system appear unstable after updating BIOS 64 Question 2 How do I clear CMOS...

Page 8: ...ge contains the following items If any of the items is missing or damaged contact your vendor immediately Quick Installation Guide Touch Terminal Power Cord Adapter Accessory Kit Optional Accessories VESA plate for VESA model only Customer Display VFD LCM Second LCD Display 8 10 RFID MSR Identification Reader MSR iButton Identification Reader RFID Identification Reader Fingerprint Identification R...

Page 9: ...l Customer Display Type Secondary LCD Display Type NOTE LCM VFD customer display is an optional accessory 8 10 second LCD display is an optional accessory with IG 10 identification reader with IG 20 identification reader NOTE IG 10 identification reader is an optional accessory IG 20 identification reader is an optional accessory Front View Standard Type Rear View Standard Type ...

Page 10: ...port PS 2 keyboard connector DK port Cash Drawer output E SATAp port E SATA USB connector USB2 0 ports USB2 0 connectors USB3 0 ports USB3 0 connectors LAN port Gigabit LAN connector VGA port VGA output connector Line Out port Audio line output connector HDMI port HDMI Vertical connector USB 12V 12V Powered USB connector USB 24V 24V Powered USB connector G 615S G 715S G 715SR ...

Page 11: ...INTRODUCTION 11 Physical Dimensions Standard Display 360 867 414 95 249 833 210 249 833 414 95 307 422 107 5 313 365 ...

Page 12: ...12 INTRODUCTION LCM VFD Customer Display 227 406 278 6 290 747 210 210 3 0 6 0 45 45 45 45 ...

Page 13: ...INTRODUCTION 13 8 Secondary LCD Display 305 959 357 203 349 876 209 954 210 3 0 6 0 45 45 45 45 ...

Page 14: ...J1900 2 0GHz 2 4GHz burst Quad core Celeron G1820TE 2 2 GHz Core i3 4350T 3 1GHz Core i5 4590T 2 0GHz Chipset SoC Intel Q87 H81 Express Chipset Intel Q87 Express Chipset Main Memory 204Pin DDR3L RAM 2 slots up to 8GB 204Pin DDR3L RAM 2 slots up to 16GB Graphic Memory Shared memory up to 1696MB DVMT Shared memory up to 1720 MB DVMT Storage 1 x 2 5 SATA HDD or 1 x 2 5 SSD Dual disk drives option mSA...

Page 15: ... drawer support DC12V out 1 1 DC in 1 1 Extension I O Brick n a n a 2 12V P USB 1 24V P USB 1 USB2 0 1 RJ45 COM Powering System Power Supply External DC Power adapter AC100 to 240V full range Power Button 1 x System on off trigger Brightness Control Yes by BIOS setting Physical Dimensions Dimension L x W x D Fold flat 114 361 307mm Low profile 30 degree 262 361 307mm Upright 60 degree 313 361 307m...

Page 16: ...ronment Product Certification CE FCC CB LVD certificated Operation Temperature 0 C to 40 C Storage Temperature 25 C to 70 C O S Compatibility Windows 7 POSReady 7 Windows 8 1 Industry Windows 10 Linux Kernel 3 0 or above NOTE Specifications are subject to change without notice ...

Page 17: ...or Character type 95 Alphanumeric 32 International characters Dot size 0 55 W X 0 75 H mm Input power type 5V DC Interface RS232 Liquid Crystal Module LCM Model no CM 3000 Polarizer color Blue Backlight color White Display capacity 20 characters x 2 lines Character format 5 x 8 dots Character type International Default English Russia English Japanese Traditional Chinese Simplified Chinese Optional...

Page 18: ...Brightness 250 nits typical 300 nits typical Video Input Analog VGA Power Supply DC 12V DC 12V Identification Reader MSR Identification Reader MSR iButton Identification Reader Model no IG 20L MSR ISO Track 1 2 3 single dual triple tracks of magnetic card support ANSI ISO Standards7810 7811 1 5 7812 7813 USB HID Keyboard mode interface iButton Detector Dallas DS1990A compliment With leading ending...

Page 19: ...e Blue Light Module Size Approx 57 7mm 35 8mm 11 0mm Compatible with USB 1 1 2 0 Full Speed USB HID Keyboard mode interface RFID reader Frequency 13 56MHz ISO14443A card type MIFARE 1K 4K 8K card type Read only USB HID Keyboard mode interface NFC reader Frequency 13 56MHz ISO14443A ISO1443B ISO15693 PicoTag read UID and data Felica read UID MIFARE 1 3cm IS15693 2 4cm USB HID Keyboard mode interfac...

Page 20: ...2 7A Current limit 9A Charging Charge characteristic curve Liner mode End of charge voltage DC12 6V Charge current DC1 35A C C Mode under DC 12 6V Ambient temperature Operation storage 0 C to 40 C 20 C to 70 C Humidity At 25 C 5 95 no condensation Other MTBF Bellcore mode Not including Battery Set A target calculated MTBF of the power supply is greater than 200 000 hours under the following condit...

Page 21: ...al and the device before making any connection or disconnection The spill proof design of Glamor Series conforms to IP65 standard Front panel only Always seek the help of authorized service personnel in disassembling the terminal The manufacturer will not be held responsible in the event of damage caused by an unauthorized person Before installation or disassembling of the terminal ensure that the...

Page 22: ...wing is the information on default settings for Touch Terminal serial ports G 615S COM1 COM2 COM3 COM4 COM5 COM6 3F8 2F8 3E8 2E8 2F0 2E0 IRQ4 IRQ3 IRQ5 IRQ10 IRQ5 IRQ10 G 715S G 715SR COM1 COM2 COM3 COM4 COM5 COM6 3F8 2F8 3E8 2E8 2F0 2E0 IRQ4 IRQ3 IRQ5 IRQ10 IRQ5 IRQ10 ...

Page 23: ...OM3 connector CN5 COM4 connector CN6 USB3 0 1 connector USB2 0 1 connector CN7 USB2 0 2 connector CN8 Cash Drawer output CN9 PS 2 keyboard connector CON10 12V DC power output CON11 E SATA USB connector CON12 DC power input CON13 Audio line output connector CON14 VGA output J1 80 Port Debug Connector Factory use only J2 Parallel Port Connector optional J3 J4 COM5 4 RS232 Serial Port ...

Page 24: ... Connector JP1 SPI Flash Tool Connector Factory use only JP1 LCD Panel Power Selection Setting Function Pin 1 2 Short Closed 3 3V Pin 2 3 Short Closed 5V JP2 JP3 JP5 JP8 JP9 JP12 USB Power Selection Setting Function Pin 1 2 Short Closed 5VSB Pin 2 3 Short Closed 5V JP4 Clear CMOS Contents Setting Function Pin 1 2 Short Closed Normal Pin 2 3 Short Closed Clear CMOS JP7 Cash Drawer Power Selection S...

Page 25: ...PREPARING FOR THE INSTALLATION 25 G 715S G 715SR Top View ...

Page 26: ... 0 Vertical connector CN7 E SATA USB connector CN8 Cash Drawer output CN9 PS 2 keyboard connector CON10 HDMI Vertical connector CON11 COM1 connector CON12 COM2 connector CON13 COM3 connector CON14 24V DC power input CON15 12V DC power output J1 I O Brick J2 80 Port Debug Connector Factory use only J3 Parallel Port Connector optional J4 HDD Power Connector J5 J6 COM5 4 RS232 Serial Port J7 Power Bu...

Page 27: ...ctor JP2 CMOS CLEAR JUMPER 1 2 3 1 2 Normal 2 3 CMOS clear Default Normal JP3 ME CLEAR JUMPER 1 2 3 1 2 Normal 2 3 ME clear Default Normal JP4 LVDS VOLTAGE SETTING 1 2 3 1 2 3 3V 2 3 5V Default Normal JP5 Flash Descriptor Security Override Factory use only Open Disabled Close Upgrade Mode Default Normal JP6 JP10 JP11 USB VOLTAGE SETTING 1 2 3 1 2 5VSB 2 3 5V Default Normal JP7 COM 3 D SUB PIN9 VOL...

Page 28: ...V 2 3 12V Default Normal Signal Convergence Board Connector Connector Jumper Description JUSB1 USB port for USB Touch JUSB2 USB port for POS input device JUSB3 USB port for POS input device CONVERTER1 LED backlight inverter connector SPK_L1 Speaker connector SPK_R1 Speaker connector PW1 connector to Power switch optional LVDS1 2x15 LVDS connector CN2 COM5 connector CN2 COM6 connector for RS 232 PO...

Page 29: ...scription J1 USB signal input J2 COM4 signal input JP1 COM 4 D SUB PIN9 VOLTAGE SELECT CN1 COM4 connector CN2 24V Powered USB connector CN3 12V Powered USB connector CN4 12V Powered USB connector CN5 USB 2 0 Vertical connector JP1 COM 4 D SUB PIN9 VOLTAGE SELECT 1 3 5 2 4 6 1 2 0V 3 4 5V 5 6 12V Default 0V ...

Page 30: ...Board Signal Convergence Board Power Switch Board DC5V 500mA G 715S G 715SR Connector with Voltage Output Location Power Support COM 1 for extension interface 9th PIN of DB 9 Main Board DC5V DC12V select by jumper COM 2 for extension interface 9th PIN of DB 9 Main Board DC5V DC12V select by jumper COM 3 for extension interface 9th PIN of DB 9 Main Board DC5V DC12V select by jumper COM 4 for RS 232...

Page 31: ...THE INSTALLATION 31 Calibrating the Touch Screen in Windows Setting 1 Beep Configure the Touch sound Frequency Set the sound type Duration Audio sound length 2 Linearization style Set 9 point or 25 point calibration ...

Page 32: ...e the 25 points calibration data and recalibrate the screen using the 4 points calibration After the 25 points calibration data is cleared the 4 points calibration data also becomes invalid Therefore the 4 points calibration must be done 3 Linearization Linearization 25 or 9 points calibration function is used to compensate the touch screen linearity After linearization is complete the linearity o...

Page 33: ...PREPARING FOR THE INSTALLATION 33 4 Draw Test This function is used to check the screen for touch accuracy Press this button to display a new window to guide you to do the draw test ...

Page 34: ...EPARING FOR THE INSTALLATION Setting the LCD Brightness G 615S 1 Press F2 when system boot Select Advanced tab then select Video configuration 2 Select Brightness Control Level to adjust LCD brightess level ...

Page 35: ...onfiguration F81866 Super IO Configuration F81866 H W Monitor 2 Select Panel Brightness to adjust LCD Brightness level Main Advanced Chipset Boot Security Save Exit Super IO Configuration Select Screen Select Item Enter Select Change Field F1 General Help F2 Previous Values F3 Optimized Default F4 Save ESC Exit F81866 Super IO Chip F81866 Serial Port 1 Configuration Serial Port 2 Configuration Ser...

Page 36: ...THE INSTALLATION Setting the Serial P ort Voltage for G 615S only 1 Press F2 when system boot Select Advanced tab then select S10 FINTEK F81866A 2 Select Voltage Selector then click OK to change the Serial Port voltage ...

Page 37: ...PREPARING FOR THE INSTALLATION 37 ...

Page 38: ...ly lift the LCD panel NOTE When handling the LCD panel do not grab the identification reader devices on the both sides to avoid damage to devices 2 Support the stand firmly with one hand while pushing the back of the LCD panel backwards with the other hand 30 60 NOTE Carefully tilt the unit backwards some force is required Lift the head to the 1st detent where the screen will lock in the 30 degree...

Page 39: ...anel around to face outward a Upper hinge Lower hinge NOTE Because the stand joints are tight you might need to exert someforce to maneuver the Terminal Make sure always rotate around the head to the position a before adjusting the upper hinge ...

Page 40: ...anel facing down Remove the cable compartment and the connectors covers 2 Route the power adapter and the network cable through the cable compartment a Then connect the network cable to the LAN port and connect the power adapter to the 24V DC IN jack b a b When removing the power adapter be sure to hold the end of power adapter firmly and pull it out ...

Page 41: ...rs covers 4 Connect the power adapter to the power cord Then plug the other end of the power cord to an electrical outlet 5 Connect the network cable to connect to a hub or switch WARNING Be sure to turn off the power of the Touch Terminal before making any connection or disconnection ...

Page 42: ...y connection or disconnection Before intallation make sure to set up the Serial Port voltage to DC 5V either by jumper G 715S G 715SR or by BIOS G 615S 1 Place the Touch Terminal on a soft and flat surface with the LCD panel facing down Remove the connectors cover 2 Remove the two screws F M4x10 on the hinge cover Then remove the hinge cover ...

Page 43: ...cable compartment of the customer display s bracket as shown in the illustration below 4 Install the customer display bracket into its slot on the back of the LCD panel Make sure the bracket is properly aligned with the hinge a Then secure the bracket to the hinge with the two screws F M4x10 b a b ...

Page 44: ...44 HARDWARE INSTALLATION 5 Connect the customer display s interface cable to the RJ 45 COM port on Touch Terminal 6 Align and install the connectors cover ...

Page 45: ...ure to turn off the power of the Touch Terminal before making any connection or disconnection 1 Place the Touch Terminal on a soft and flat surface with the LCD panel facing down Remove the connectors cover 2 Remove the two screws F M4x10 on the hinge cover Then remove the hinge cover ...

Page 46: ...ve the secondary LCD display compartment 4 Install the secondary LCD display into its slot on the bracket Then secure the customer display to the bracket with the two screws F M4x6 5 and replace the secondary LCD display compartment ...

Page 47: ...e optional on the cable compartment of the bracket as shown in the illustration below 6 Install the secondary LCD display bracket into its slot on the back of the LCD panel Make sure the bracket is properly aligned with the hinge a Then secure the bracket to the hinge with the two screws F M4x10 b a b ...

Page 48: ...48 HARDWARE INSTALLATION 7 Connect the secondary LCD display s power cable and VGA cable to the corresponding ports on Touch Terminal 8 Align and install the connectors cover ...

Page 49: ...wer of the Touch Terminal before making any connection or disconnection 1 Remove the MSR module compartment 2 Press the latch down to disengage the MSR module cover from its main unit a Then remove the MSR module cover b a b 3 Firmly connect the MSR connector into the slot inside the compartment ...

Page 50: ...50 HARDWARE INSTALLATION 4 Secure the MSR module to the Touch Terminal using the two screws M3x8 5 Install the MSR module cover ...

Page 51: ...the Touch Terminal before making any connection or disconnection 1 Remove the reader compartment 2 Firmly connect the reader connector into the slot inside the compartment 3 Press the latch down to disengage the reader cover from its main unit a Then carefully pull the cover by the left side to release it from its main unit b ...

Page 52: ...The IG 20L cable is connected Make caution when removing the cover 4 Secure the reader to the Touch Terminal using the two screws M3x8 NOTE To avoid accidental pulling off the cable be sure to hold the cover firmly when securing the screws ...

Page 53: ...talling the Secondary Hard Disk Drive Optional WARNING Be sure to turn off the power of the Touch Terminal before making any connection or disconnection 1 Install the secondary hard disk drive onto the HDD bracket Then secure it with the four screws F M3x4 ...

Page 54: ...e secondary hard disk drive 3 Support the stand firmly with one hand while detaching the stand cover from the stand with the other hand 4 Install the HDD bracket into its slot on the stand cover as shown in the illustration below Then secure the HDD bracket to the stand cover with the four screws M3x6 ...

Page 55: ...e with the LCD panel facing down Install the stand cover onto the stand 6 Remove the cable compartment and the connectors covers 7 Route the eSATAp to SATA 22pin cable through the cable compartment Then connect the other end of the eSATAp to SATA 22pin cable to the E SATAp port ...

Page 56: ...f the power of the Touch Terminal before making any connection or disconnection 1 Support the stand firmly with one hand while detaching the stand cover from the stand with the other hand 2 Install the wireless module into its slot on the stand cover as shown in the illustration below Then secure the cable bracket to the stand cover with the two screws F M3x4 ...

Page 57: ...RDWARE INSTALLATION 57 3 Place the Touch Terminal on a soft and flat surface with the LCD panel facing down Install the stand cover onto the stand 4 Remove the cable compartment and the connectors covers ...

Page 58: ...wireless module cable through the cable compartment Then connect the wireless module cable to the USB port 6 Align and install the cable compartment and the connectors covers 7 Plug the Wi Fi dongle onto the USB port of the wireless module ...

Page 59: ...uch Terminal before making any connection or disconnection 1 Support the stand firmly with one hand while detaching the stand cover from the stand with the other hand 2 Place the Touch Terminal on a soft and flat surface with the LCD panel facing down Remove the cable compartment and the connectors covers ...

Page 60: ...power cable b and one end of the power adapter b through the cable compartment as shown in the illustration a b c 4 Install the UPS kit onto the stand 5 Connect the other end of the power adapter to the 4 pin DC IN jack of the UPS kit on the left side Then connect the other end of the power cable to the 3 pin DC OUT jack of the UPS kit on the right side ...

Page 61: ...se only wall mount kits approved by the manufacturer Wall mount kits are sold separately The Touch Terminal device is compatible with a VESA mounting hole pattern of 75x75mm 1 Place the Touch Terminal on a soft and flat surface with the LCD panel facing down Remove the two screws F M4x10 on the hinge cover Then remove the hinge cover ...

Page 62: ... Remove the four screws M4x12 on the hinge Then remove the stand 3 Align and install the VESA plate on the back of the Touch Panel using four screws F M4x10 4 Attach the mount bracket onto the VESA plate using four screws M4x10 ...

Page 63: ...cation and insert the plastic washers into the holes Then place the four supplied screws into the four holes at the wall bracket and secure them into the holes on the wall 6 Align and hook the Touch Terminal to the wall bracket and then push down to secure it into place ...

Page 64: ...es the system appear unstable after updating BIOS G 615S Answer Load optimized defaults after flashing BIOS If the system remains unstable clear CMOS to solve the problem 1 Press F2 when system boot Select Exit tab then select Load Optimal Defaults 2 Select Yes then select Exit Saving Changes ...

Page 65: ...elect Yes Select Save Changes and Reset and then Yes to save the settings Main Advanced Chipset Boot Security Save Exit Save Changes and Exit Select Screen ɥɧSelect Item Enter Select Change Field F1 General Help F2 Previous Values F3 Optimized Default F4 Save ESC Exit Discard Changes and Exit Save Changes and Reset Discard Changes and Reset Save Options Save Changes Discard Changes Restore Default...

Page 66: ...ap to clear CMOS PIN and remove the jumper cap from clear CMOS PIN 3 Switch on the power again 4 Press F2 to enter CMOS setting and load optimized defaults 5 Save changes and reboot the system G 715S G 715SR Answer To clear CMOS do the following 1 Turn off power and pull out the power cord 2 Insert the jumper cap to clear CMOS PIN and remove the jumper cap from clear CMOS PIN ...

Page 67: ...gain 4 Press F2 to enter CMOS setting and load optimized defaults 5 Save changes and reboot the system Question 3 How to use Boot Menu Answer To use the Boot Menu do the following 1 Press F10 to enter the Boot Menu 2 Select the Boot device from the Boot Menu ...