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Additional labels and ink rollers may be purchased by calling 800-847-0101.
TROUBLE SHOOTING
Labels are not advancing
Printing is too light on one side of the label
Numbers not printing clearly
Bottom cover will not open
Printing looks too high/low on labels
Printing hits between two labels
Ink roller will not spring back up
Problem:
Check the following:
Pull the knob out to
line up the
arrow on
the
Dial Shaft
with the
appropriate
band. Push
back when the
character is
set.
Loosen all three
Head Adjustment
Screws
on all three
print head. Move
heads either
forward or
backward to line
up the copy on the
label. Tighten
the screws.
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Make sure the ink roller and ink roller holder is making
contact with the heads in a uniform manner.
Adjust the head forward or backward.
It may be caught on the side plates which may need to be
slightly
pulled outward.
Reload the labels for correct alignment on the
sprocket.
Check the springs to be sure they are operating on the
ink
roller holder.
Clean the bands with a soft, dry brush. Lint, mixing with ink,
will create a buildup on and around the characters on the
bands; or replace
ink roller
.
Make sure
sprocket
is advancing
Clean off the adhesive buildup on the
sprocket
or
print base
Slowly
squeeze the
Operating Lever
until
the
Ink Roller
Holder
is exposed.
Pull up gently on the
Holder.
While
holding it out with one hand, remove
the
Ink Roller
from the
Holder
.
Insert a new
Ink
Roller
. Press the
Holder
. back
into position.
DayMark will repair and recondition your date coding markers as long as
labels and ink rollers are being purchased from DayMark. DayMark's
replacement policy requires our customers to send in the marker needing
reconditioning first, before a replacement marker is issued.
DayMark Lifetime Guarantee
Call your customer service representative at 1-800-847-0101 to request
a replacement marker.
A Return Authorization Number (RA#) will be assigned for your return.
Label your box for your DayMark marker return.
Upon receipt of the return marker, DayMark will ship a replacement
marker to you within 24-48 hours. DayMark markers with "special
band layouts" will require a longer lead time.
For Replacement
1)
2)
3)
4)
¥