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  Additional labels and ink rollers may be purchased by calling 800-847-0101.

TROUBLE SHOOTING  

Labels are not advancing

Printing is too light on one side of the label

Numbers not printing clearly

Bottom cover will not open

Printing looks too high/low on labels

Printing hits between two labels

Ink roller will not spring back up

Problem:

Check the following:

Pull the knob out to
line up the
arrow on
the 

Dial Shaft

with the
appropriate
band.  Push
back when the

character is
set.

Loosen all three

Head Adjustment
Screws

on all three
print head.  Move
heads either
forward or 
backward to line
up the copy on the 
label.  Tighten
the screws.

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Make sure the ink roller and ink roller holder is making 
contact with the heads in a uniform manner.

Adjust the head forward or backward.

It may be caught on the side plates which may need to be 

slightly 

pulled outward.

Reload the labels for correct alignment on the 

sprocket.

Check the springs to be sure they are operating on the 

ink 

roller holder.

Clean the bands with a soft, dry brush.  Lint, mixing with ink, 

will create a buildup on and around the characters on the 

bands; or replace 

ink roller

.

Make sure 

sprocket 

is advancing

Clean off the adhesive buildup on the 

sprocket 

or 

print base

Slowly

squeeze the

Operating Lever

until
the 

Ink Roller

Holder

  is exposed.

Pull up gently on the

Holder. 

While

holding it out with one hand, remove
the 

Ink Roller

 from the 

Holder

.

Insert a new 

Ink

Roller

. Press the

Holder

. back

into position. 

DayMark will repair and recondition your date coding markers as long as 
labels and ink rollers are being purchased from DayMark. DayMark's 
replacement policy requires our customers to send in the marker needing 
reconditioning first, before a replacement marker is issued.

DayMark Lifetime Guarantee

Call your customer service representative at 1-800-847-0101 to  request 
a replacement marker.
A Return Authorization Number (RA#) will be assigned for your return.
Label your box for your DayMark marker return.
Upon receipt of the return marker, DayMark will ship a replacement 
marker to you within 24-48 hours.  DayMark markers with "special 
band layouts" will require a longer lead time.

For Replacement

1)

2)
3)
4)

¥

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