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Dell EMC PowerEdge T640

Installation and Service Manual

Regulatory Model: E47S Series
Regulatory Type: E47S001
July 2020
Rev. A12

Summary of Contents for 7CX5T

Page 1: ...Dell EMC PowerEdge T640 Installation and Service Manual Regulatory Model E47S Series Regulatory Type E47S001 July 2020 Rev A12 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...orted operating systems 26 Cooling fans 26 Cooling fan specifications 26 Cooling fan matrix 27 Removing a middle or rear cooling fan 27 Installing a middle or rear cooling fan 28 Removing the right external fan 29 Installing the right external fan 30 PSU specifications 31 System battery specifications 31 Expansion bus specifications 31 Memory specifications 32 Storage controller specifications 32 ...

Page 4: ...stem management 63 Boot Manager 63 Viewing Boot Manager 63 Boot Manager main menu 63 One shot UEFI boot menu 64 System Utilities 64 PXE boot 64 Chapter 5 Installing and removing system components 65 Safety instructions 65 Before working inside your system 66 After working inside your system 66 Optional front bezel 66 Removing the front bezel 66 Installing the front bezel 67 System feet 68 Removing...

Page 5: ...cations 93 Cooling fan matrix 94 Removing a middle or rear cooling fan 94 Installing a middle or rear cooling fan 95 Removing the right external fan 96 Installing the right external fan 97 Cooling fan middle fan assembly 98 Removing the middle cooling fan assembly 98 Installing the middle cooling fan assembly 98 Flex bays 99 Removing a NVMe drive bay or flex bay 99 Installing a NVMe drive bay or f...

Page 6: ...D module 132 Removing the M 2 SSD module 132 Installing the M 2 SSD module 132 Optional MicroSD or vFlash card 133 Removing the MicroSD card 133 Installing the MicroSD card 134 Optional IDSDM or vFlash module 135 Removing the optional IDSDM or vFlash module 135 Installing optional IDSDM or vFlash module 136 Backplane 137 Backplane connectors 137 Removing a backplane 139 Installing a backplane 140 ...

Page 7: ...9 Converting the system from tower mode to rack mode 160 Chapter 6 System diagnostics 162 Dell Embedded System Diagnostics 162 Running the Embedded System Diagnostics from Boot Manager 162 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 162 System diagnostic controls 163 Chapter 7 Getting help 164 Contacting Dell EMC 164 Documentation feedback 164 Accessing system inform...

Page 8: ... dedicated PERC slot Four GPUs Two hot swappable power supply units Drive configurations 8 x 3 5 inch or 8 x 2 5 inch in 3 5 inch carrier SAS SATA SSD drives 18 x 3 5 inch SAS SATA SSD drives 16 x 2 5 inch SAS SATA SSD drives 16 x 2 5 inch SAS SATA SSD drives with 8 x NVME drives 32 x 2 5 inch SAS SATA SSD drives Topics Supported configurations Front view of the system Back view of the system Loca...

Page 9: ...Supported configurations Figure 1 Supported configurations of the PowerEdge T640 Dell EMC PowerEdge T640 overview 9 ...

Page 10: ...inch drive tower system 1 Power button 2 Information tag 3 iDRAC Quick Sync 2 wireless indicator optional 4 Status LED indicators 5 System health and system ID indicator 6 USB port USB 2 0 compliant 7 USB port USB 3 0 compliant 8 iDRAC Direct Micro AB USB port 9 Optical drive optional 10 Drive slots 10 Dell EMC PowerEdge T640 overview ...

Page 11: ...ion tag 3 iDRAC Quick Sync 2 wireless indicator optional 4 Status LED indicators 5 System health and system ID indicator 6 USB port USB 2 0 compliant 7 USB port USB 3 0 compliant 8 iDRAC Direct Micro AB USB port 9 Optical drive optional 10 Drive slots Dell EMC PowerEdge T640 overview 11 ...

Page 12: ... The indicators display solid amber if any error occurs Figure 5 Status LED indicators Table 1 Status LED indicators and descriptions Icon Description Condition Corrective action PCIe indicator The indicator turns solid amber if a PCIe card experiences an error Restart the system Update any required drivers for the PCIe card Reinstall the card If the problem persists see Getting help NOTE For more...

Page 13: ...rns solid amber if there is a drive error Check the System Event Log to determine if the drive has an error Run the appropriate Online Diagnostics test Restart the system and run embedded diagnostics ePSA If the drives are configured in a RAID array restart the system and enter the host adapter configuration utility program iDRAC Direct LED indicator codes The iDRAC Direct LED indicator lights up ...

Page 14: ...atingsystemmanuals Solid amber Indicates that the system is in fail safe mode Restart the system If the problem persists see the Getting help section Blinking amber Indicates that the iDRAC Quick Sync 2 hardware is not responding properly Restart the system If the problem persists see the Getting help section System health and system ID indicator codes The system health and system ID indicator is ...

Page 15: ...CI mode the status LED indicator does not turn on Table 5 Drive indicator codes Drive status indicator code Condition Flashes green twice per second Identifying drive or preparing for removal Off Drive ready for removal NOTE The drive status indicator remains off until all drives are initialized after the system is turned on Drives are not ready for removal during this time Flashes green amber and...

Page 16: ...iew of the tower configuration 1 PCIe expansion card slots 2 System ID button indicator 3 VGA port 4 Serial port 5 iDRAC9 dedicated network port 6 USB 2 0 port 2 7 PCIe expansion card slots 8 NIC port 2 9 System Identification connector 10 USB 3 0 port 4 11 Power supply unit 2 16 Dell EMC PowerEdge T640 overview ...

Page 17: ...t external fan available only with GPGPU configuration NIC indicator codes Each NIC on the back of the system has indicators that provide information about the activity and link status The activity LED indicator indicates if data is flowing through the NIC and the link LED indicator indicates the speed of the connected network Figure 11 NIC indicator codes 1 link LED indicator 2 activity LED indic...

Page 18: ...tus indicator 1 AC PSU status indicator handle Table 7 AC PSU status indicator codes Power indicator codes Condition Green A valid power source is connected to the PSU and the PSU is operational Blinking amber Indicates a problem with the PSU Not illuminated Power is not connected to the PSU Blinking green When the firmware of the PSU is being updated the PSU handle blinks green CAUTION Do not dis...

Page 19: ...hen hot plugging a PSU the PSU indicator blinks green This indicates that there is a PSU mismatch with respect to efficiency feature set health status or supported voltage CAUTION If two PSUs are installed both the PSUs must have the same type of label for example Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have ...

Page 20: ...of the system The mini Enterprise Service Tag EST is found on the back of the system This information is used by Dell to route support calls to the appropriate personnel Figure 14 Locating Service Tag of your system 1 information tag top view 2 information tag back view 3 OpenManage Mobile OMM label 4 iDRAC MAC address and iDRAC secure password label 5 Service Tag System information label PowerEdg...

Page 21: ...Figure 16 Configuration and layout Dell EMC PowerEdge T640 overview 21 ...

Page 22: ...Figure 17 Electrical overview 22 Dell EMC PowerEdge T640 overview ...

Page 23: ...Figure 18 Memory information Dell EMC PowerEdge T640 overview 23 ...

Page 24: ...Figure 19 System tasks 24 Dell EMC PowerEdge T640 overview ...

Page 25: ...ported operating systems Cooling fans PSU specifications System battery specifications Expansion bus specifications Memory specifications Storage controller specifications Drive specifications Ports and connectors specifications Video specifications Environmental specifications Chassis dimensions Figure 20 Dimensions of the Dell EMC PowerEdge T640 system 2 Technical specifications 25 ...

Page 26: ...nto the system to dissipate the heat generated by the functioning of the system These fans provide cooling for the processors expansion cards and memory modules Your system supports a total of eight fans including six hot swappable fans and two external fans Two hot swappable fans are mounted in rear side of the air shroud The other four hot swappable middle fans are mounted in the fan assembly th...

Page 27: ...on 2 5 inch x 32 Yes Base configuration 2 5 inch x 16 NVMe Yes Yes STD Rich configuration Fan redundancy FA and high cooling tier PCIe card Yes Yes STD Rich configuration GPGPU card Yes Yes HPR Yes GPU configuration Removing a middle or rear cooling fan The procedure for removing a standard and a high performance fans is identical Prerequisites NOTE Opening or removing the system cover when the sy...

Page 28: ... a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 Steps Holding the release tab align t...

Page 29: ...hile removing or installing cooling fans NOTE The procedure to remove the left external fan is similar to removing the right rear fan 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Remove the GPU air shrouds 3 Remove the air shroud Steps 1 Disconnect the fan cable from the system board 2 Using the Phillips 2 screwdriver loosen the captive screws that secure the fan to th...

Page 30: ...ted in Safety instructions on page 65 Steps 1 Guiding the fan cable through the cable vent install the external fan over the PCIe slots 2 Using the Phillips 2 screwdriver secure the fan in place 3 Connect the fan cable to the connected on the system board Figure 24 Install the right external fan Next steps 1 Install the air shroud 2 Install the GPU air shrouds 3 Follow the procedure listed in Afte...

Page 31: ... 200 V AC autoranging 11 5 A 2000 W Mix Mode Platinum 7500 BTU hr 50 60 Hz 240 V AC autoranging 11 8 A 2400 W AC Platinum 9000 BTU hr 50 60 Hz 100 240 V AC autoranging 16 A NOTE Heat dissipation is calculated using the PSU wattage rating NOTE This system is also designed to connect to the IT power systems with a phase to phase voltage not exceeding 240 V NOTE If a system with 2400 W AC PSU operate...

Page 32: ...ions DIMM type DIMM rank DIMM capacity Single processor Dual processors Minimum RAM Maximum RAM Minimum RAM Maximum RAM RDIMM Single rank 8 GB 8 GB 96 GB 16 GB 192 GB Single rank 16 GB 16 GB 192 GB 32 GB 384 GB Dual rank 32 GB 64 GB 32 GB 384 GB 64 GB 768 GB LRDIMM Quad rank 64 GB 64 GB 768 GB 128 GB 1536 GB Octal rank 128 GB 128 GB 1536 GB 256 GB 3072 GB NVDIMM N Single rank 16 GB Not supported w...

Page 33: ...drive or DVD RW drive Ports and connectors specifications USB ports The Dell EMC PowerEdge T640 system supports the following USBs Table 15 USB specifications System Front panel Back panel Internal PowerEdge T640 One USB 2 0 compliant port and one USB 3 0 compliant port One iDRAC USB MGMT port USB 2 0 Six USB ports Four USB 3 0 compliant ports Two USB 2 0 compliant ports One USB 3 0 compliant port...

Page 34: ...supports only Micro SD cards Video specifications The Dell EMC PowerEdge T640 system supports integrated Matrox G200eW3 graphics controller with 16 MB of video frame buffer Table 16 Supported video resolution options Resolution Refresh rate Hz Color depth bits 1024 x 768 60 8 16 32 1280 x 800 60 8 16 32 1280 x 1024 60 8 16 32 1360 x 768 60 8 16 32 1440 x 900 60 8 16 32 1600 x 900 60 8 16 32 1600 x...

Page 35: ...itive and negative x y and z axes Storage Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms Table 21 Maximum altitude specifications Maximum altitude Specifications Operating 30482000 m 10 0006560 ft Storage 12 000 m 39 370 ft Table 22 Operating temperature de rating specifications Operating temperature d...

Page 36: ... but PSU failure is not supported 3 5 inch x 18 hard drives is not supported NVMe or PCIe SSD is not supported GPGPU is not supported Processor 165 W is not supported Internal TBU tape backup drive is not supported Non Dell qualified peripheral cards are not supported Peripheral cards consuming greater than 25 W are not supported 128 GB LRDIMM is supported NVDIMM is not supported Mellanox 100 GB M...

Page 37: ...dust Air must be free of corrosive dust Residual dust present in the air must have a deliquescent point less than 60 relative humidity NOTE This condition applies to data center and non data center environments Table 26 Gaseous contamination specifications Gaseous contamination Specifications Copper coupon corrosion rate 300 Å month per Class G1 as defined by ANSI ISA71 04 2013 Silver coupon corro...

Page 38: ...stems iDRAC alerts administrators about system issues and enables them to perform remote system management This reduces the need for physical access to the system Options to set up iDRAC IP address To enable communication between your system and iDRAC you must first configure the network settings based on your network infrastructure NOTE For static IP configuration you must request for it at the t...

Page 39: ...anuals Options to install the operating system If the system is shipped without an operating system install a supported operating system by using one of the following resources Table 27 Resources to install the operating system Resources Location iDRAC www dell com idracmanuals Lifecycle Controller www dell com idracmanuals Lifecycle Controller OpenManage Deployment Toolkit www dell com openmanage...

Page 40: ...clear the web browser cache before downloading the drivers and firmware Steps 1 Go to www dell com support home 2 In the Drivers Downloads section type the Service Tag of your system in the Enter a Service Tag or product ID box and then click Submit NOTE If you do not have the Service Tag select Detect Product to allow the system to automatically detect the Service Tag or click View products and n...

Page 41: ...igure the BIOS settings iDRAC settings and device settings of your system NOTE Help text for the selected field is displayed in the graphical browser by default To view the help text in the text browser press F1 You can access system setup by one of the following Standard graphical browser The browser is enabled by default Text browser The browser is enabled by using Console Redirection Viewing Sy...

Page 42: ... finish booting and then restart the system and try again 3 On the System Setup Main Menu screen click System BIOS System BIOS Settings details About this task The System BIOS Settings screen details are explained as follows Option Description System Information Provides information about the system such as the system model name BIOS version and Service Tag Memory Settings Provides information and...

Page 43: ...S version Viewing System Information To view the System Information screen perform the following steps Steps 1 Power on or restart your system 2 Press F2 immediately after you see the following message F2 System Setup NOTE If your operating system begins to load before you press F2 wait for the system to finish booting and then restart your system and try again 3 On the System Setup Main Menu scre...

Page 44: ...m BIOS screen click Memory Settings Memory Settings details About this task The Memory Settings screen details are explained as follows Option Description System Memory Size Specifies the memory size in the system System Memory Type Specifies the type of memory that is installed in the system System Memory Speed Specifies the system memory speed System Memory Voltage Specifies the system memory vo...

Page 45: ...e for some configurations However enabling this feature has no effect on configurations with 16 Gb 3DS TSV DIMMs This option is set to Enabled by default Opportunistic Self Refresh Enables or disables opportunistic self refresh feature This option is set to Disabled by default and is not supported when DCPMM s are in the system Correctable Error logging Enables or disables logging of correctable m...

Page 46: ... hardware prefetcher This option is set to Enabled by default Software Prefetcher Enables or disables the software prefetcher This option is set to Enabled by default DCU Streamer Prefetcher Enables or disables the Data Cache Unit DCU streamer prefetcher This option is set to Enabled by default DCU IP Prefetcher Enables or disables the Data Cache Unit DCU IP prefetcher This option is set to Enable...

Page 47: ...ings are displayed for each processor that is installed in the system Option Description Family Model Stepping Specifies the family model and stepping of the processor as defined by Intel Brand Specifies the brand name Level 2 Cache Specifies the total L2 cache Level 3 Cache Specifies the total L3 cache Number of Cores Specifies the number of cores per processor Maximum Memory Capacity Specifies t...

Page 48: ...the drive This field is undefined for removable media devices such as optical drives NVMe Settings The NVMe settings enable you to set the NVMe drives to either RAID mode or Non RAID mode NOTE To configure these drives as RAID drives you must set the NVMe drives and the Embedded SATA option in the SATA Settings menu to RAID mode If not you must set this field to Non RAID mode Viewing NVMe Settings...

Page 49: ...escription Boot Mode Enables you to set the boot mode of the system CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS enables compatibility with non UEFI operating systems This option is set to UEFI by default NOTE Setting...

Page 50: ...ating system from that mode NOTE Operating systems must be UEFI compatible to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode NOTE For the latest information about supported operating systems go to www dell com ossupport Changing boot order About this task You may have to change the boot order if you want t...

Page 51: ...HTTP Device n 1 to 4 Enables or disables the device When enabled a UEFI HTTP boot option is created for the device HTTP Device n Settings n 1 to 4 Enables you to control the configuration of the HTTP device UEFI iSCSI Settings Enables you to control the configuration of the iSCSI device Table 29 UEFI iSCSI Settings screen details Option Description iSCSI Initiator Name Specifies the name of the iS...

Page 52: ...On or Off This option is set to On by default NOTE The Internal SD Card Port on the PCIe riser is controlled by Internal USB Port iDRAC Direct USB Port The iDRAC Direct USB port is managed by iDRAC exclusively with no host visibility This option is set to ON or OFF When set to OFF iDRAC does not detect any USB devices installed in this managed port This option is set to On by default Embedded NIC1...

Page 53: ...tems This option is set to Enabled by default Memory Mapped I O Base When set to 12 TB the system maps the MMIO base to 12 TB Enable this option for an OS that requires 44 bit PCIe addressing When set to 512 GB the system maps the MMIO base to 512 GB and reduces the maximum support for memory to less than 512 GB Enable this option only for the 4 GPU DGMA issue This option is set to 56 TB by defaul...

Page 54: ... device NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Loading the BIOS default settings from within the BIOS setup utility may not always revert the serial MUX setting to the default setting of Serial Device 1 External Serial Connector Enables you to associate the External Serial Connector to Seria...

Page 55: ...r Management Memory Frequency Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed This option is set to Maximum Performance by default Turbo Boost Enables or disables the processor to operate in the turbo boost mode This option is set to Enabled by default C1E Enables or disables the processor to switch to a minimum performance state when ...

Page 56: ...irect Method 3 is recommended for 1 DIMM per channel configurations Intel Persistent Memory Performance Setting Controls the thresholds that trigger switching between near RDIMM LRDIMM and far DCPMM memory BW Optimized selected by default optimizes for RDIMM LRDIMM and DCPMM bandwidth Latency Optimized offers better RDIMM LRDIMM latency in the presence of DCPMM Balanced Profile optimizes performan...

Page 57: ...vate the TPM is enabled and activated When set to Deactivate the TPM is disabled and deactivated When set to Clear all the contents of the TPM are cleared This option is set to None by default When TPM 2 0 is installed the TPM Security option is set to On or Off This option is set to Off by default Table 32 TPM 2 0 security information Option Description TPM Information Changes the operational sta...

Page 58: ...andard the default UEFI variables are accessible in the operating system per the UEFI specification When set to Controlled selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order In Band Manageability Interface When set to Disabled this setting hides the Management Engine s ME HECI devices and the system s IPMI device...

Page 59: ... password and setup password features For more information see the System board jumper settings section NOTE If the password jumper setting is disabled the existing system password and setup password are deleted and you need not provide the system password to boot the system Steps 1 To enter System Setup press F2 immediately after turning on or rebooting your system 2 On the System Setup Main Menu...

Page 60: ...he existing setup password and then press Enter or Tab NOTE If you change the system password or setup password a message prompts you to reenter the new password If you delete the system password or setup password a message prompts you to confirm the deletion 6 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to save the changes 7 Select Setup Password change...

Page 61: ...k Option Description Redundant OS Location Enables you to select a backup disk from the following devices None IDSDM SATA Ports in AHCI mode BOSS PCIe Cards Internal M 2 Drives Internal USB NOTE RAID configurations and NVMe cards not are included as BIOS does not have the ability to distinguish between individual drives in those configurations Redundant OS State NOTE This option is disabled if Red...

Page 62: ...This option does not apply to 84 key keyboards F1 F2 Prompt on Error Enables or disables the F1 F2 prompt on error This option is set to Enabled by default The F1 F2 prompt also includes keyboard errors Load Legacy Video Option ROM Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controller Selecting Enabled in the operating system does not ...

Page 63: ...ycle Controller configuring hardware and firmware and deploying the operating system see the Dell Lifecycle Controller documentation at www dell com poweredgemanuals Boot Manager The Boot Manager screen enables you to select boot options and diagnostic utilities Viewing Boot Manager About this task To enter Boot Manager Steps 1 Power on or restart your system 2 Press F11 when you see the following...

Page 64: ...the following utilities that can be launched Launch Diagnostics BIOS Update File Explorer Reboot System PXE boot You can use the Preboot Execution Environment PXE option to boot and configure the networked systems remotely To access the PXE boot option boot the system and then press F12 during POST instead of using standard Boot Sequence from BIOS Setup It does not pull any menu or allows managing...

Page 65: ...MicroSD or vFlash card Optional IDSDM or vFlash module Backplane Backplane cabling Integrated storage controller card System battery Optional internal USB memory key Control panel assembly Trusted Platform Module System board Power interposer boards Converting the system from tower mode to rack mode Safety instructions NOTE Whenever you need to lift the system get others to assist you To avoid inj...

Page 66: ...tructions on page 65 Steps 1 Turn off the system including all attached peripherals 2 Disconnect the system from the electrical outlet and disconnect the peripherals 3 Lay the system on its side 4 Remove the system cover After working inside your system Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Place the system upright on a flat stable surface 2 Re...

Page 67: ...fety instructions on page 65 Steps 1 Locate and remove the bezel key NOTE There are two bezel keys attached to the back of the bezel 2 Insert the bezel tabs into the slots in the chassis 3 Press the release latch and push the bezel toward the system until the bezel locks into place 4 Using the key lock the bezel Installing and removing system components 67 ...

Page 68: ...r when you are replacing the system feet with the wheel assembly 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Place the system on its side on a flat stable surface 3 Rotate the system feet inward Steps Using the Phillips 2 screwdriver remove the screw that secures the foot to the base of the system a Repeat the above step for the 3 remaining feet 68 Installing and remo...

Page 69: ...se injury to the user or damage to the system 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Place the system on its side on a flat stable surface Steps 1 Align the three tabs on the system foot with the three slots on the base of the system 2 Using the Phillips 2 screwdriver secure the screw that secures the foot to the base of the system a Repeat the above steps to ins...

Page 70: ... 65 2 Place the system on a flat stable surface Steps 1 Using the Phillips 2 screwdriver loosen the captive screw that secures the front wheel unit to the base of the system 2 Push the front wheel unit toward the rear of the system to release the retention hooks and pull out the front wheel unit 3 Loosen the screw that secures the back wheel unit to the base of the chassis 4 Push the rear wheel un...

Page 71: ...rear wheel unit with the two slots on the base of the system and insert the hooks into the slots 2 Push the rear wheel unit toward the back of the system and using a Phillips 2 screwdriver secure the unit in place using a single screw 3 Align the two retention hooks on the front wheel unit with the two slots on the base of the system and insert the hooks into the slots 4 Push the front wheel unit ...

Page 72: ...requisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 If installed remove the front bezel CAUTION To maintain proper system cooling drive blanks must be installed in all empty drive slots CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Press the release button and slide the drive blank out of the drive slot 72 Install...

Page 73: ...idelines listed in Safety instructions on page 65 2 If installed remove the front bezel CAUTION Mixing drive blanks from previous generations of PowerEdge servers is not supported Steps Insert the drive blank into the drive slot and push the blank until the release button clicks into place Figure 32 Installing a drive blank Next steps If removed install the front bezel Installing and removing syst...

Page 74: ...PowerEdge servers is not supported CAUTION To prevent data loss ensure that your operating system supports drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the drive carrier release handle 2 Holding the handle slide the drive carrier out of the drive slot Figure 33 Removing a drive carrier Next steps 1 Installing a drive carrier ...

Page 75: ...n the replacement drive is immediately lost after the drive is installed 1 Follow the safety guidelines listed in Safety instructions on page 65 2 If installed remove the drive blank Steps 1 Press the release button on the front of the drive carrier to open the release handle 2 Insert the drive carrier into the drive slot and slide until the drive connects with the backplane 3 Close the drive carr...

Page 76: ...pported NOTE When installing a drive into the drive carrier ensure that the screws are torqued to 4 in lbs Steps 1 Insert the drive into the drive carrier with the connector end of the drive towards the back of the carrier 2 Align the screw holes on the drive with the screws holes on the drive carrier When aligned correctly the back of the drive is flush with the back of the drive carrier 3 Using ...

Page 77: ...low the safety guidelines listed in Safety instructions on page 65 2 If installed remove the front bezel 3 Remove the drive carrier Steps 1 Using a Phillips 1 screwdriver remove the screws from the rails on the drive carrier 2 Lift the 3 5 inch drive adapter out of the 3 5 inch drive carrier Installing and removing system components 77 ...

Page 78: ...fety instructions on page 65 2 Install the 2 5 inch drive into the 3 5 inch drive adapter Steps 1 Insert the 3 5 inch drive adapter into the 3 5 inch drive carrier with the connector end of the drive toward the back of the 3 5 inch drive carrier 2 Align the screw holes on the 3 5 inch drive adapter with the holes on the 3 5 inch drive carrier 3 Using a Phillips 1 screwdriver secure the 3 5 inch dr...

Page 79: ...y guidelines listed in Safety instructions on page 65 2 Remove the 3 5 inch drive adapter from the 3 5 inch drive carrier NOTE A 2 5 inch drive is installed in a 3 5 inch drive adapter which is then installed in the 3 5 inch drive carrier Steps 1 Using a Phillips 2 screwdriver remove the screws from the side of the 3 5 inch drive adapter 2 Remove the 2 5 inch drive from the 3 5 inch drive adapter ...

Page 80: ...uisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Remove the 3 5 inch drive adapter from the 3 5 inch hot swappable drive carrier Steps 1 Align the screw holes on the 2 5 inch drive with the screw holes on the 3 5 inch drive adapter 2 Using a Phillips 2 screwdriver secure the 2 5 inch drive to the 3 5 inch drive adapter 80 Installing and removing system components ...

Page 81: ...e Extended Power Performance EPP label Mixing PSUs from previous generations of PowerEdge servers is not supported even if the PSUs have the same power rating Mixing PSUs will result in mismatch condition or failure to turn the system on NOTE Titanium PSU is nominally rated for 200 V AC to 240 V AC input only NOTE When two identical PSUs are installed power supply redundancy 1 1 with redundancy or...

Page 82: ... 20 percent of PSU rated power wattage then the redundant PSU is switched to the sleep state You can configure the hot spare feature by using the iDRAC settings For more information see the iDRAC User s Guide available at Dell com idracmanuals Removing a power supply unit blank Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 Steps If you are installing a second ...

Page 83: ...l operation On power redundant systems remove and replace only one PSU at a time in a system that is powered on 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Disconnect the power cable from the power source and from the PSU you intend to remove and then remove the cable from the strap on the PSU handle Steps Press the orange release latch and slide the PSU out of the sy...

Page 84: ...PSU and determine its status The PSU redundancy may not occur until discovery is complete Wait until the new PSU is discovered and enabled before you remove the other PSU The PSU status indicator turns green to signify that the PSU is functioning properly Removing a DC power supply unit Prerequisites NOTE For equipment using 48 60 V DC power supply units PSUs a qualified electrician must perform a...

Page 85: ...ector in the PSU CAUTION When connecting the power wires ensure that you secure the wires with the strap to the PSU handle 3 Connect the wires to a DC power source NOTE When installing hot swapping or hot adding a new PSU wait for 15 seconds for the system to recognize the PSU and determine its status The PSU status indicator turns green to signify that the PSU is functioning properly Wiring instr...

Page 86: ...equired wires One UL 10 AWG 2 m maximum stranded black wire 48 60 V DC One UL 10 AWG 2 m maximum stranded red wire V DC return One UL 10 AWG 2 m maximum green with a yellow stripe stranded wire safety ground System cover Removing the system cover Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Turn off the system and all attached peripherals 3 Disconnect the...

Page 87: ...ools or extra parts are left inside the system Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Align the tabs on the system cover with the slots on the chassis 2 Press the cover release latch and push the cover toward the chassis until the latch locks into place 3 Rotate the latch release lock clockwise to the locked position Installing and removing system components ...

Page 88: ...he peripherals and connect the system to the electrical outlet 4 Turn on the system including all attached peripherals Inside the system NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 1 Release latch 2 Drive cage 3 Hot swappable fans middle fans 4 GPU card holder 88 Installing and removing system components ...

Page 89: ...5 Internal PERC 6 PCIe card holder 7 PCIe slots 8 Left external fan 9 Right external fan 10 CPU2 socket 11 CPU1 12 Backplane Installing and removing system components 89 ...

Page 90: ...the procedure listed in Before working inside your system on page 66 Steps Holding the touch points press the release latch and lift the shroud out Figure 47 Removing the optional GPU air shrouds Next steps 1 Install the optional GPU air shrouds Installing the optional GPU air shrouds Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Align the tabs on the ...

Page 91: ...ickly resulting in shutdown of the system and loss of data 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 3 If required remove the two fans from the air shroud NOTE The procedure to remove the cooling fan from the air shroud is similar to removing a cooling fan Steps Push the air shroud release t...

Page 92: ... the securing slots on the chassis a Guide on the air shroud with the guide pin on the system board b Align the intrusion switch with the intrusion switch connector on the system board 2 Lower the air shroud into the chassis until it is firmly seated When firmly seated the memory socket numbers marked on the air shroud align with the respective memory sockets 3 NOTE The procedure to install the co...

Page 93: ...drive bay and the processors The two external fans are mounted on the outside of the chassis for GPU configurations There are two additional fans integrated in the power supplies to cool the power supplies and provide additional cooling for the whole system The below listed configurations features and the PCIe expansion cards are supported only with the four hot swappable middle fans installed Fan...

Page 94: ...tion Fan redundancy FA and high cooling tier PCIe card Yes Yes STD Rich configuration GPGPU card Yes Yes HPR Yes GPU configuration Removing a middle or rear cooling fan The procedure for removing a standard and a high performance fans is identical Prerequisites NOTE Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while remo...

Page 95: ...of electric shock Exercise utmost care while removing or installing cooling fans CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 Steps Holding the release tab align the conne...

Page 96: ...ving or installing cooling fans NOTE The procedure to remove the left external fan is similar to removing the right rear fan 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Remove the GPU air shrouds 3 Remove the air shroud Steps 1 Disconnect the fan cable from the system board 2 Using the Phillips 2 screwdriver loosen the captive screws that secure the fan to the system ...

Page 97: ...fety instructions on page 65 Steps 1 Guiding the fan cable through the cable vent install the external fan over the PCIe slots 2 Using the Phillips 2 screwdriver secure the fan in place 3 Connect the fan cable to the connected on the system board Figure 54 Install the right external fan Next steps 1 Install the air shroud 2 Install the GPU air shrouds 3 Follow the procedure listed in After working...

Page 98: ...om the system Figure 55 Removing the middle cooling fan assembly Next steps 1 Installing the middle cooling fan assembly Installing the middle cooling fan assembly Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 CAUTION Ensure that the cables inside the system are correctly installed and retained by the cable retention bracket before installing the cooling fan a...

Page 99: ...erequisites NOTE The procedure to remove the flex bay is identical to removing the NVMe drive bay 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 3 Disconnect the slim optical drive and the backplane cables 4 Remove the backplane from NVMe drive bay or the flex bay Steps 1 Using the Phillips 2 scr...

Page 100: ... is identical to installing the NVMe drive bay Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Align the tabs on the NVMe drive bay with the slots on the front of the system 2 Insert the NVMe drive bay into the system until the tabs click into place 3 Using the Phillips 2 screwdriver secure the NVMe drive bay to the system 100 Installing and removing system components...

Page 101: ...ns Eight 3 5 inch drives or sixteen 2 5 inch drives Up to two SATA slim optical drives and one SAS tape drive Sixteen 2 5 inch drives and eight NVMe drives One SATA slim optical drive Systems with up to eighteen 3 5 inch drives One SATA slim optical drive or one SAS tape drive Systems with up to thirty two 2 5 inch drives One SATA slim optical drive Removing the optical or tape drive blank Prerequ...

Page 102: ...and airflow inside the system Perform the same steps to install blanks Figure 59 Removing the optical drive or tape drive Next steps 1 Install theoptical drive blank an optical drive or a tape drive Installing the optical or tape drive blank Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 If installed remove the front bezel Steps 1 Align the guide on the dri...

Page 103: ...cable from the back of the drive NOTE Observe the routing of the power and data cable inside the chassis as you remove them from the system board and the drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 To remove the drive push the release latch to release the drive 3 Slide the drive out of the drive bay 4 If you are not immediately r...

Page 104: ...ctions see the documentation that shipped with the drive If you are installing a SAS tape drive you must have an internal tape adapter installed For more information on installing a SAS tape drive see the Installing an expansion card on page 130 section 2 If applicable remove the existing drive or the drive blank 3 Align the guide on the drive with the slot on drive bay 4 Slide the drive into the ...

Page 105: ...ptical drive Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 3 Remove the optical drive cage NOTE The procedure to remove the optical drive cage is identical to removing the optical or tape drive blank Steps 1 Locate the touch point for the slim optical drive lock on the cage 2 Press...

Page 106: ... similar to installing the slim optical drive Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Align the slim optical drive with the slim optical drive bay on the optical drive cage 2 Slide the optical drive into the optical drive bay until the lock clicks into place Figure 64 Installing the slim optical drive blank 106 Installing and removing system comp...

Page 107: ...rned off and that the indicator LEDs on the battery are Off before removing the NVDIMM N battery CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 3 Remove the NVDIMM N battery cage Steps 1 Disconnect the cables from the NVDIMM N battery 2 Using the Phillips 2 screwdriver loosen the screw securing the NVDIMM N battery 3 Ho...

Page 108: ... N battery cage 2 Follow the procedure listed in After working inside your system on page 66 System memory System memory guidelines The PowerEdge systems support DDR4 Registered DIMMs RDIMMs Load Reduced DIMMs LRDIMMs and Non Volatile DIMMs NVDIMM Ns System memory holds the instructions that are executed by the processor Your system contains 24 memory sockets split into two sets of 12 sockets one ...

Page 109: ... Slots B5 and B11 Slots B6 and B12 The following table shows the memory populations and operating frequencies for the supported configurations Table 37 Memory population DIMM Type DIMMs Populated Channel Voltage Operating Frequency in MT s Maximum DIMM Rank Channel RDIMM 1 1 2 V 2933 2666 2400 2133 Dual rank or single rank 2 2933 2666 2400 2133 Dual rank or single rank LRDIMM 1 1 2 V 2933 2666 240...

Page 110: ...NVDIMMs and LRDIMMs must not be mixed NVDIMMs and RDIMMs can be mixed 64 GB LRDIMMs that are DDP Dual Die Package LRDIMMs must not be mixed with 128 GB LRDIMMs that are TSV Through Silicon Via 3DS LRDIMMs x4 and x8 DRAM based memory modules can be mixed Up to two RDIMMs can be populated per channel regardless of rank count Up to two LRDIMMs can be populated per channel regardless of rank count A m...

Page 111: ...sor configurations Configuration Description Memory population rules RDIMMs NVDIMM N Configuration 1 12x 16 GB RDIMMs 1x NVDIMM N Processor1 A1 2 3 4 5 6 Processor2 B1 2 3 4 5 6 Processor1 A7 Configuration 2 12x 32 GB RDIMMs 1x NVDIMM N Same for all 12x RDIMM configurations See Configuration 1 Processor1 A7 Configuration 3 23x 32 GB RDIMMs 1x NVDIMM N Processor1 A1 2 3 4 5 6 7 8 9 10 11 12 Process...

Page 112: ...rror Mode if enabled the system maintains two identical copies of data in memory and the total available system memory is one half of the total installed physical memory Half of the installed memory is used to mirror the active memory modules This feature provides maximum reliability and enables the system to continue running even during a catastrophic memory failure by switching over to the mirro...

Page 113: ...impose any specific slot population requirements Dual processor Populate the slots in round robin sequence starting with processor 1 NOTE Processor 1 and processor 2 population should match Table 40 Memory population rules Processor Configuration Memory population Memory population information Single processor Optimizer Independent channel population order 1 2 3 4 5 6 7 8 9 10 11 12 DIMMs must be ...

Page 114: ...order A 1 2 3 4 5 6 B 1 2 3 4 5 6 A 7 8 9 10 11 12 B 7 8 9 10 11 12 Mirroring is supported with 6 or 12 DIMMs per processor Single rank sparing population order A 1 B 1 A 2 B 2 A 3 B 3 A 4 B 4 A 5 B 5 A 6 B 6 DIMMs must be populated in the order specified Requires two ranks or more per channel Multi rank sparing population order A 1 B 1 A 2 B 2 A 3 B 3 A 4 B 4 A 5 B 5 A 6 B 6 DIMMs must be populat...

Page 115: ...lank is similar to that of the memory module Installing a memory module The procedure for installing a DIMM module and an NVDIMM N module is identical Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 CAUTION Ensure that you install the NVDIMM N battery if you are using NVDIMM N CAUTION To prevent data loss and potential damage to your system ensure that your syst...

Page 116: ...system on page 66 3 To verify if the memory module has been installed properly press F2 and navigate to System Setup Main Menu System BIOS Memory Settings In the Memory Settings screen the System Memory Size must reflect the updated capacity of the installed memory 4 If the value is incorrect one or more of the memory modules may not be installed properly Ensure that the memory module is firmly se...

Page 117: ... screw completely c Return to the first screw and loosen it completely 2 Pushing both blue retention clips simultaneously lift the processor and heat sink module PHM 3 Set the PHM aside with the processor side facing up Figure 70 Removing the processor and heat sink module Next steps 1 Install the PHM Installing and removing system components 117 ...

Page 118: ...ce the heat sink with the processor side facing up 2 Insert a flat blade screwdriver into the release slot marked with a yellow label Twist do not pry the screwdriver to break the thermal paste seal 3 Push the retaining clips on the processor bracket to unlock the bracket from the heat sink Figure 71 Loosening the processor bracket 4 Lift the bracket and the processor away from the heat sink and p...

Page 119: ... that the pin 1 indicator on the processor tray is aligned with the pin 1 indicator on the processor 2 Flex the outer edges of the bracket around the processor ensuring that the processor is locked into the clips on the bracket NOTE Ensure that the pin 1 indicator on the bracket is aligned with the pin 1 indicator on the processor before placing the bracket on the processor NOTE Ensure that the pr...

Page 120: ...thermal grease can result in excess grease coming in contact with and contaminating the processor socket NOTE The thermal grease syringe is intended for single use only Dispose the syringe after you use it Figure 74 Applying thermal grease on top of the processor 5 Place the heat sink on the processor and push down on the base of the heat sink until the bracket locks onto the heat sink NOTE Ensure...

Page 121: ...nk module 2 Install the air shroud 3 Follow the procedure listed in After working inside your system on page 66 Installing a processor and heat sink module Prerequisites CAUTION Never remove the heat sink from a processor unless you intend to replace the processor The heat sink is necessary to maintain proper thermal conditions 1 Follow the safety guidelines listed in Safety instructions 2 If inst...

Page 122: ...rder below a Partially tighten the first screw approximately 3 turns b Tighten the second screw completely c Return to the first screw and tighten it completely If the PHM slips off the blue retention clips when the screws are partially tightened follow these steps to secure the PHM a Loosen both the heat sink screws completely b Lower the PHM on to the blue retention clips following the procedure...

Page 123: ...er Removing the expansion card holder Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 Steps 1 Press the tab and slide the expansion card holder up 2 Lift the expansion card holder away from the chassis Installing and removing system components 123 ...

Page 124: ...it locks in place Figure 78 Installing the expansion card holder Next steps 1 Follow the procedure listed in After working inside your system on page 66 GPU card holder optional GPU card restriction The restrictions for GPU card is listed below Requires cooling fan assembly middle high performance fans and 1 or 2 external fans If a GPU is installed in slot 1 3 the right external fan is required If...

Page 125: ...wer supply units Each GPU card supports up to 32 GB of dedicated GDDR5 memory Two double width GPU cards on a single processor configuration and four double width GPU cards on a dual processor configuration do not support any other add on cards The GPU cards must be installed On GPU enabled system two processor and also contains the main air shroud and GPU air shrouds On systems with eight fan con...

Page 126: ...ng the optional GPU card holder Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 Steps Align the GPU card holder with the slots and the guide pin on the system and push the GPU card holder down until it locks in place 126 Installing and removing system components ...

Page 127: ...ght Length Link Width Slot Width 0 Gen3 dedicated for PERC or HBA Processor 1 Half Length x8 x8 1 Gen3 Processor 1 Standard Height Full Length x16 x16 2 Gen3 Processor 1 Standard Height Full Length x4 x8 3 Gen3 Processor 1 Standard Height Full Length x16 x16 4 Gen3 Processor 2 Standard Height Half Length x8 x8 5 Gen3 Processor 2 Standard Height Full Length x4 x8 6 Gen3 Processor 2 Standard Height ...

Page 128: ... CPU no GPU no external fan 1 Dell PowerEdge Express Flash PCIe SSD Bridge 1 3 2 2 RAID H330 RAID H730P 0 1 RAID H740P 0 1 2 RAID H840 BOSS 4 7 1 6 8 5 3 Intel OPA NIC 1 6 3 Mellanox CX4 DP 100 Gb NICs 8 1 6 3 4 Mellanox CX4 SP 100 Gb NIC 8 1 4 Intel 40 Gb NIC 4 7 1 6 8 3 6 Mellanox DP 40 Gb NIC 8 4 7 1 6 5 Mellanox SP 25 Gb NIC 4 7 1 6 8 5 Intel DP 25 Gb NIC Qlogic DP 25 Gb NIC 4 7 1 6 4 Broadcom...

Page 129: ... 3 2 5 PCIe SSD 1 3 7 8 6 4 6 NOTE The PCIe cards with require the cooling fan assembly middle fans to support NOTE Without external fans Mellanox CX4 SP 100 Gb NIC and Intel QP 10 Gb Base T NIC are only allowed on slot 8 and 2 CPU configuration Removing a expansion card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before wo...

Page 130: ...he system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 81 Removing an expansion card Figure 82 Installing the filler bracket Next steps 1 Install an expansion card Installing an expansion card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Remove the air shroud 3 Remove the expansion c...

Page 131: ...cooling and airflow inside the system 4 Holding the card by its edges position the card so that the card aligns with the expansion card connector 5 Insert the card firmly into the expansion card connector until the card is fully seated 6 Close the expansion card latch by pushing the latch up until the latch snaps into place 7 Connect the data cables to the expansion card and or the power cables to...

Page 132: ...ention straps that secure the M 2 SSD module on the BOSS card 2 Pull the M 2 SSD module away from the BOSS card Figure 85 Removing the M 2 SSD module Next steps 1 Install the M 2 SSD module Installing the M 2 SSD module Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Align the M 2 SSD module connectors with the connectors on the BOSS card 2 Push the M ...

Page 133: ...Removing the MicroSD card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 Steps 1 Locate the MicroSD card slot on the vFlash IDSDM module and press the card to partially release it from the slot To locate IDSDM vFlash module see the System board jumpers and connectors section 2 Hold ...

Page 134: ...enabled in System Setup NOTE If reinstalling ensure that you install the MicroSD cards into the same slots based on the labels you had marked on the cards during removal Steps 1 Locate the MicroSD card connector on the IDSDM vFlash module Orient the MicroSD card appropriately and insert the contact pin end of the card into the slot To locate IDSDM vFlash see the System board jumpers and connectors...

Page 135: ...ow the procedure listed in Before working inside your system on page 66 3 If you are replacing the IDSDM vFlash module remove the MicroSD cards NOTE Temporarily label each MicroSD card with its corresponding slot number after removal Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Holding the pull ...

Page 136: ...le Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Locate the IDSDM vFlash connector on the system board To locate IDSDM vFlash connector see the System board jumpers and connectors section 2 Align the IDSDM vFlash card with the connector on the system board 3 Push the IDSDM vFlash module until it is firmly seated on the system board 136 Installing and r...

Page 137: ...stem on page 66 Backplane Backplane connectors Depending on the configuration your system supports one of the following 8 x 3 5 inch SAS SATA backplane 18 x 3 5 inch SAS SATA backplane 8 x 2 5 inch Dell PowerEdge Express Flash NVMe backplane 16 x 2 5 inch SAS SATA backplane with the optional additional backplanes below 8 x 2 5 inch NVMe backplane 16 x 2 5 inch SAS SATA backplane FlexBay 32 x 2 5 i...

Page 138: ... 1 backplane power connector J_BP_PWR1 2 PCIe B0 connector J_PCIE_B0 3 PCIe A0 connector J_PCIE_A0 4 backplane signal connector J_BP_SIG1 5 PCIe A1 connector J_PCIE_A1 6 PCIe B1 connector J_PCIE_B1 Figure 93 18 x 3 5 SAS SATA backplane 1 backplane power connector A J_BP_PWR_A1 2 controller 3 backplane power connector B J_BP_PWR_B1 4 optical drive power connector J_ODD1 5 I2C connector 6 backplane ...

Page 139: ...ane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 3 Remove all the drives 4 If installed remove the middle cooling fan assembly Steps 1 Disconnect the ...

Page 140: ...edure listed in Before working inside your system on page 66 Steps 1 Use the hooks at the base of the system as guides to align the hard drive backplane 2 Lower the hard drive backplane into the system till the release pin locks in place securing the hard drive backplane to the system 3 Connect the data signal and power cables to the backplane 140 Installing and removing system components ...

Page 141: ... in After working inside your system on page 66 Backplane cabling Figure 97 2 5 inch x32 SAS SATA to internal PERC and PERC adapter 1 2 5 inch x 16 backplane flex bay 2 SAS cable BP J_EXP_A1 to PERC adapter 3 SAS cable BP J_EXP_B1 to PERC adapter 4 internal PERC card 5 PERC adapter 6 SAS cable BP J_SAS_A0 to internal PERC card Installing and removing system components 141 ...

Page 142: ...CIE_B0 to PCIe bridge J6 3 NVMe cable BP J_PCIE_A0 to PCIe bridge J5 4 NVMe cable BP J_PCIE_B1 to PCIe bridge J6 5 NVMe cable BP J_PCIE_A1 to PCIe bridge J5 6 internal PERC card 7 PCIe bridge on Slot 1 8 PCIe bridge on Slot 3 9 SAS cable BP SAS_B0 to internal PERC card SAS_B 10 SAS cable BP SAS_A0 to internal PERC card SAS_A 11 2 5 inch x16 SAS SATA backplane 142 Installing and removing system com...

Page 143: ...S_A 2 SAS cable BP SAS_B0 to internal PERC card SAS_B 3 internal PERC 4 3 5 inch x8 SAS SATA backplane Figure 100 3 5 inch x8 onboard SAS controller 1 SAS cable BP SAS_A0 to MB SAS_A 2 SAS cable BP SAS_B0 to MB SAS_B 3 3 5 inch x8 SAS SATA backplane Installing and removing system components 143 ...

Page 144: ...ed storage controller card Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 3 Remove the air shroud 4 Remove the GPU card holder Steps 1 Holding the integrated storage controller card firmly lift the card out of the server 2 Disconnect the data cables from the integrated storage contr...

Page 145: ...ons on page 65 Steps 1 Connect the data cables from the integrated storage controller 2 Holding the storage controller card firmly insert the card into the dedicated slot on the system board Figure 103 Installing the integrated storage controller card Next steps 1 Install the GPU card holder 2 Install the air shroud 3 Follow the procedure listed in After working inside your system on page 66 Insta...

Page 146: ...ion CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Use a plastic scribe to pry out the system battery Figure 104 Removing the system battery 3 To install a new system battery hold the battery with the positive side facing up and slide it under the securing tabs 4 Press the battery into the connector until it snaps int...

Page 147: ...cedure listed in Before working inside your system on page 66 2 While booting press F2 to enter System Setup and verify that the system detects the USB memory key Control panel assembly Removing the control panel assembly Prerequisites 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 3 Remove the c...

Page 148: ...press the tabs on the information tag b Push the information tag out of the slot to remove it from the control panel NOTE Retain the information tag to replace it in the new control panel Figure 107 Removing the information tag Next steps 1 Install the control panel assembly 148 Installing and removing system components ...

Page 149: ...install the information tag push the information tag into the control panel slot 3 Connect the control panel cable and the control panel USB cable to the control panel assembly 4 Align and insert the control panel into the control panel slot in the chassis 5 Secure the control panel to the chassis by using the screw 6 Connect the control panel cable and the control panel USB cable to the system bo...

Page 150: ...art your system or program before you can access the encrypted data on your hard drives CAUTION Once the TPM plug in module is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM plug in module breaks the cryptographic binding the removed TPM cannot be reinstalled or installed on another system board Removing the TPM Steps 1 Locate the TPM c...

Page 151: ...asurements 4 From the TPM Command option select Activate 5 Save the settings 6 Restart your system 7 Enter System Setup again 8 On the System Setup Main Menu screen click System BIOS System Security Settings 9 From the Intel TXT option select On System board Removing the system board Prerequisites CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted t...

Page 152: ...ernal USB key if installed i Processors and heat sink modules CAUTION To prevent damage to the processor pins when replacing a faulty system board ensure that you cover the processor socket with the processor protective cap j Memory modules Steps 1 Disconnect all cables from the system board CAUTION Take care not to damage the system identification button while removing the system board from the c...

Page 153: ...ift the system board by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Holding the post incline the system board and lower the system board into the chassis 3 Holding the system board holder push the system board toward the back of the system until the release pin clicks into p...

Page 154: ...securing bracket 3 Follow the procedure listed in After working inside your system on page 66 4 Ensure that you a Use the Easy Restore feature to restore the Service Tag For more information see the Restoring the Service Tag using Easy Restore section b If the Service Tag is not backed up in the backup flash device enter the Service Tag manually For more information see the Restoring the Service T...

Page 155: ... When the restore process is complete BIOS prompts to restore the system configuration data To restore the system configuration data press Y To use the default configuration settings press N NOTE After the restore process is complete system reboots Manually update the Service Tag After replacing a system board if Easy Restore fails follow this process to manually enter the Service Tag using System...

Page 156: ...r connector J_BP0 5 backplane 2 power connector J_BP2 6 PSU 1 connector 7 PSU 2 connector 8 signal cable connector J4 Figure 115 GPU power interposer board 1 GPU power connector J_GPU_POWER_225W_J4 2 GPU power connector J_GPU_POWER_225W_J5 3 GPU power connector J_GPU_POWER_225W_J3 4 GPU power connector J_GPU_POWER_225W_J2 5 main power interposer board link connector 156 Installing and removing sys...

Page 157: ...rd from the guide pin 2 Disengage the GPU PIB from the guide pins and lift the PIB out of the system Figure 116 Removing the GPU power interposer board Next steps 1 Install the GPU power interposer board Installing the GPU power interposer board Prerequisites Follow the safety guidelines listed in Safety instructions on page 65 Steps 1 Align the guide slots on the GPU power interposer board PIB wi...

Page 158: ...its PSUs from the system before removing the PIBs 1 Follow the safety guidelines listed in Safety instructions on page 65 2 Follow the procedure listed in Before working inside your system on page 66 3 Remove the PSUs 4 Remove the system board 5 If installed remove the GPU PIB Steps 1 Disconnect all the power cables from the main PIB 2 Using the Phillips 2 screwdriver remove the screws that secure...

Page 159: ...B Figure 119 Installing the main power interposer board Next steps 1 If removed install the GPU PIB 2 Install the system board 3 Install the power supply units 4 Follow the procedure listed in After working inside your system on page 66 Converting the system from tower mode to rack mode Your system can be converted from the tower mode to the rack mode To convert your system from the tower mode to ...

Page 160: ...ween the system s side cover and the chassis b Slide the rack slide cover toward the back of the system until the tabs on rack slide cover locks with the tabs extending from the chassis Figure 120 Installing the rack slide cover 4 Install the control panel assembly 5 Attach the mylar to cover the screw hole on the chassis where one of the system rear feet was installed while in the tower mode Figu...

Page 161: ... the system cover 2 Install the system in the rack For more information see the Rack Installation Guide that is shipped with your system 3 Follow the procedure listed in After working inside your system on page 66 Installing and removing system components 161 ...

Page 162: ...on about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing Running the Embedded System Diagnostics from Boot Manager Run the Embedded System Diagnostics ePSA if your system does not boot Steps 1 When the system is booting press F11 2 Use the up arrow and down arrow keys to select S...

Page 163: ...l detected devices Results Displays the results of all tests that are run System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded System diagnostics 163 ...

Page 164: ...ists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed 5 For contact details of Dell EMC Global Technical Support a Click Global Technical Support b The Contact Technical Support page is displayed with details to call chat or e m...

Page 165: ...portAssist monitors your Dell EMC devices and automatically detects hardware issues both proactively and predictively Automated case creation When an issue is detected SupportAssist automatically opens a support case with Dell EMC Technical Support Automated diagnostic collection SupportAssist automatically collects system state information from your devices and uploads it securely to Dell EMC Thi...

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