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Dell Latitude 7480

Owner's Manual

Regulatory Model: P73G
Regulatory Type: P73G001
October 2020
Rev. A04

Summary of Contents for Latitude 7480

Page 1: ...Dell Latitude 7480 Owner s Manual Regulatory Model P73G Regulatory Type P73G001 October 2020 Rev A04 ...

Page 2: ...tial damage to hardware or loss of data and tells you how to avoid the problem WARNING A WARNING indicates a potential for property damage personal injury or death 2017 2020 Dell Inc or its subsidiaries All rights reserved Dell EMC and other trademarks are trademarks of Dell Inc or its subsidiaries Other trademarks may be trademarks of their respective owners ...

Page 3: ...13 Removing base cover 13 Installing base cover 14 Battery 14 Lithium ion battery precautions 14 Removing battery 15 Installing battery 15 PCIe Solid State Drive SSD 16 Removing PCIe SSD 16 Installing PCIe SSD 16 Speaker 17 Removing speaker module 17 Installing speaker module 18 Coin cell battery 18 Removing the coin cell battery 18 Installing coin cell battery 19 WWAN card 19 Removing WWAN card 1...

Page 4: ...oving the display panel nontouch 35 Installing the display panel nontouch 37 Camera Microphone Module 37 Removing camera microphone module 37 Installing camera 38 Display Hinge Caps 39 Removing the display hinge cap 39 Installing the display hinge cap 39 Removing dummy SIM card tray 39 System board 40 Removing system board 40 Installing system board 45 Keyboard lattice and Keyboard 45 Removing key...

Page 5: ...ications 64 Storage specifications 64 Video specifications 64 Audio specifications 65 Battery specifications 65 AC adapter specifications 66 Docking options 66 Port and connector specifications 66 Communication specifications 67 Camera specifications 67 Touchpad specifications 68 Display specifications 68 Physical specifications 70 Environmental specifications 70 Chapter 5 System Setup 71 Boot Seq...

Page 6: ...ndows 81 System and setup password 82 Assigning a system setup password 82 Deleting or changing an existing system setup password 82 Chapter 6 Troubleshooting 83 Enhanced Pre Boot System Assessment ePSA diagnostics 83 Running the ePSA Diagnostics 83 Chapter 7 Contacting Dell 84 6 Contents ...

Page 7: ...computer Windows 8 CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Turning off your computer In Windows 8 using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings b Tap and then tap Shut down In Windows 8 using a mouse a Point to upper right corner of the screen an...

Page 8: ...u have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in the reverse order NOTE Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source NOTE Before w...

Page 9: ...rnal devices cards and cables before turning on your computer CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer CAUT...

Page 10: ... Nontouch display panel Camera Microphone Module Display Hinge Caps Removing dummy SIM card tray System board Keyboard lattice and Keyboard Palm rest Recommended tools The procedures in this document require the following tools Phillips 0 screwdriver Phillips 1 screwdriver Small plastic scribe Screw size list Table 1 Latitude 7480 Screw size list Component M2 5x 6 0 M2 5x5 0 M2 0 x 5 0 M2 5 x 4 0 ...

Page 11: ...e SIM card Removing SIM card or SIM card tray NOTE SIM card or SIM card tray removal is only available on systems that are shipped with WWAN module Hence removing procedure is only applicable for systems that are shipped with WWAN module CAUTION Removing the SIM card when the computer is On may cause data loss or damage the card Ensure that your computer is turned off or the network connections ar...

Page 12: ...ust first be removed from the system before removing the system board To remove the SIM card tray from the system follow the steps outlined in the disassembly section NOTE For models shipped with a wireless card only a dummy SIM card tray must first be removed from the system before removing the system board The following are the steps for removing the dummy SIM card tray 1 Push the release latch ...

Page 13: ...ngle the screwdriver to match the head of the front corners of screw to avoid a possible stripped screw head b Use a plastic scribe to release the base cover from the edge and lift it from the computer 2 CAUTION Exercise caution when loosening the screws Angle the screwdriver to match the head of the screw front corners on the laptop base cover to avoid a possible stripped screw head 3 Lift the ba...

Page 14: ...attery precautions CAUTION Exercise caution when handling Lithium ion batteries Discharge the battery completely before removing it Disconnect the AC power adapter from the system and operate the computer solely on battery power the battery is fully discharged when the computer no longer turns on when the power button is pressed Do not crush drop mutilate or penetrate the battery with foreign obje...

Page 15: ... Before working inside your computer 2 Remove the base cover 3 To remove the battery a Disconnect the battery cable from the connector on the system board 1 b Remove the M2 0 x 5 0 screws that secure the battery to the computer 2 NOTE A 3 cell battery has a single screw and a 4 cell battery has two screws Hence the image displayed below is a 4 cell battery c Lift the battery from the computer 3 In...

Page 16: ...n Before working inside your computer 2 Remove the 3 Disconnect the battery cable from the connector on the system board 4 To remove the PCIe SSD a Loosen the M2 x3 captive screw that secure the SSD bracket 1 b Remove the SSD bracket 2 c Remove the PCIe SSD from the connector on the system board 3 Installing PCIe SSD 1 Insert the PCIe SSD card into the connector 2 Install the SSD bracket over the ...

Page 17: ...ur computer Speaker Removing speaker module 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To release the speaker module a Push to disconnect the speaker cable from the connector on the system board 1 NOTE Ensure to unroute the speaker cable from the routing clip NOTE Use a plastic scribe to release the cable from the connector Do not pull the c...

Page 18: ...er cable through the retention clips on the computer 3 Connect the speaker cable to the connector on the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer Coin cell battery Removing the coin cell battery 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover 3 Disconnect the battery 4 To remove the coin c...

Page 19: ...5 Install the a base cover 6 Follow the procedure in After working inside your computer WWAN card Removing WWAN card 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Disconnect the battery cable from the connector on the system board 4 To remove the WWAN card a Remove the M2 0 x 3 0 screw that secures the metal bracket to the WWAN card b Lift the metal bracke...

Page 20: ...board 5 Install the base cover 6 Follow the procedure in After working inside your computer NOTE The IMEI number can also be found on the WWAN card WLAN card Removing WLAN card 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Disconnect the battery cable from the connector on the system board 4 To remove the WLAN card a Remove the M2 0 x 3 0 screw that secure...

Page 21: ...0 screw to secure it to the computer 4 Connect the battery cable to the connector on the system board 5 Install the base cover 6 Follow the procedure in After working inside your computer Memory modules Removing memory module 1 Follow the procedure in Before working inside your computer 2 Remove the base cover 3 Disconnect the battery cable from the connector on the system board 4 To remove the me...

Page 22: ...at sink Removing heat sink assembly Heat sink assembly comprises of heat sink and the system fan 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the heat sink assembly NOTE To identify the number of screws see screw list a Disconnect the fan cable from the system board 1 NOTE After removing the heat sink assembly ensure to disconnect th...

Page 23: ...ink assembly with screw holders on the system board 2 Tighten the M2 0 x 3 0 screws to secure the heat sink assembly to the system board NOTE Tighten the screws in the order of the callout numbers 1 2 3 4 as indicated on the heat sink 3 Connect the fan cable to the connector on the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer LED bo...

Page 24: ...board to the computer 2 c Lift the LED board from the computer 3 Installing LED board 1 Insert the LED board into the slot on the computer 2 Tighten the M2 0 x 3 0 screw to secure the LED board 3 Connect the LED cable to the system board 4 Install the a battery b base cover 5 Follow the procedure in After working inside your computer Smart card module Removing smart card cage 1 Follow the procedur...

Page 25: ... b Lift the smart card cable that is affixed to the touchpad module 2 NOTE Ensure to pull gently to release it with adhesive tape 4 To remove the smart card cage NOTE To identify the number of screws see screw list a Remove the M2 x 3 screws 2 that secure the smart card cage to the computer 1 b Slide and lift the smart card cage from the computer 2 Disassembly and reassembly 25 ...

Page 26: ...and connect it to the connector on the computer 4 Install the a PCIe SSD card b battery c base cover 5 Follow the procedure in After working inside your computer Touchpad Removing touchpad buttons board 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery c speaker 3 To disconnect the smart card cable a Disconnect the smart card cable 1 26 Disassembly a...

Page 27: ...chpad buttons 4 To remove the touchpad buttons board a Disconnect the touchpad buttons board cable from the touchpad board 1 NOTE The touchpad buttons board cable is below the smart card cable Ensure to lift the latch to release the touchpad button board cable b Remove M2 0 x 3 0 screws 2 that secure the touchpad buttons board 2 NOTE To identify the screws seescrew list c Lift the touchpad buttons...

Page 28: ...t card cable and connect it to the connector on the computer 5 Install the a speaker b battery c base cover 6 Follow the procedure in After working inside your computer Power connector port Removing power connector port 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b battery 3 To remove the power connector port a Disconnect the power connector port cable f...

Page 29: ...Install the power connector port into the slot on the computer 2 Place the metal bracket on the power connector port 3 Tighten the M2 0x3 0 screw to secure the power connector port to the computer 4 Connect the power connector port cable to the connector on the system board 5 Install the a battery b base cover 6 Follow the procedure in After working inside your computer Display Assembly Removing d...

Page 30: ...ure the eDP bracket 3 d Lift the eDP bracket from the eDP cable 4 e Lift the eDP cable to disconnect it from the connector on the system board 5 f Un route the eDP cable from the routing channel 6 4 To remove the display assembly a Open the display of the computer and lay it on a flat surface at an 180 degree angle b Remove the M2 5 x 4 0 screws that secure the display hinge to the display assembl...

Page 31: ...able to the connector on the system board 6 Install the eDP metal bracket on the eDP cable and tighten the M2 0x3 0 screws 7 Connect the IR camera cable to the system board 8 Route the WLAN and WWAN cables through the routing channels 9 Install the a WLAN card b WWAN card c battery d base cover 10 Follow the procedure in After working inside your computer Touch display panel Removing touch display...

Page 32: ...e a plastic scribe to loosen the edges of the display panel b Flip the display screen over from the top c Peel the adhesive tape 1 Mylar shield 2 d Release the latch 3 and disconnect the eDP cable 4 e Peel the adhesive tape 5 and disconnect the IR cable 6 32 Disassembly and reassembly ...

Page 33: ... IR cable and eDP cable 3 Replace the adhesive tapes and the Mylar shield 4 Press the edges of the display panel until it clicks into the display assembly 5 Install the a display assembly b WLAN card c WWAN card d battery e base cover 6 Follow the procedure in After working inside your computer Display Bezel Removing display bezel nontouch NOTE The display bezel removal procedure is applicable onl...

Page 34: ... Remove the display bezel from the display assembly Installing display bezel nontouch NOTE The display bezel installation procedure is applicable only for nontouch display configuration 1 Place the display bezel on the display assembly 2 Press the edges of the display bezel until it clicks onto the display assembly NOTE Adhesive is used to secure the display bezel to the display panel 3 Install th...

Page 35: ...de your computer 2 Remove the following components a base cover b battery c WLAN card d WWAN card e display assembly f display bezel g hinge caps 3 To remove the display panel a Remove the two M2 0 x 2 0 screws on the panel 1 b Lift the bottom edge of the display panel 2 c Slide the display panel away from the system from the bottom 1 and flip the display panel over 2 Disassembly and reassembly 35...

Page 36: ...he display panel 1 e Peel off the mylar tape securing the display cable on the back of the display panel 2 f Lift the metal tab and disconnect the display cable from the back of the display panel 3 4 g Remove the display panel 36 Disassembly and reassembly ...

Page 37: ...king inside your computer Camera Microphone Module Removing camera microphone module The removal procedure of the microphone camera module is only for a nontouch display configuration 1 Follow the procedure in Before working inside your computer 2 Remove the a base cover b WLAN card c WWAN card d battery e display assembly f display bezel g display hinge 3 To remove the camera microphone module a ...

Page 38: ...slot on the display assembly 3 Affix the tape to secure the camera module 4 Install the a display bezel b display assembly c display hinges d display panel e WLAN card f WWAN card g battery h base cover 5 Follow the procedure in After working inside your computer NOTE The two conductive tape pieces must be removed and then reattached when replacing the camera module 38 Disassembly and reassembly ...

Page 39: ... hinge cap 1 Place the display hinge cap on the slot and slide it back to fit on the display assembly 2 Install the a display assembly b WLAN card c WWAN card d battery e base cover 3 Follow the procedure in After working inside your computer Removing dummy SIM card tray For models shipped with a WWAN card the SIM card tray must first be removed from the system before removing the system board To ...

Page 40: ...of the system System board Removing system board 1 Follow the procedure in Before working inside your computer If your computer is shipped with a WWAN card then the removal of a blank SIM card tray is a requirement 2 Remove the a SIM card b dummy SIM card tray c base cover d battery e memory module f PCIe SSD g WLAN card h WWAN card i heat sink assembly To identify the screws seescrew list 3 Remov...

Page 41: ... channels 1 b Disconnect the IR cable from the system board 2 c Remove the M2 0 x 3 0 screw that secures the eDP cable 3 d Remove the eDP cable bracket 4 e Disconnect the eDP cable from the system board 5 f Un route the eDP cable from the routing clip 6 Disassembly and reassembly 41 ...

Page 42: ...er connector port cables use a plastic scribe to release the cables from the connectors Do not pull the cable as it may result in breakage a speaker cable 1 b LED board cable 2 c coin cell battery cable 3 d touchpad cable and USH board cable 4 e power connector port 5 42 Disassembly and reassembly ...

Page 43: ...rd a Remove the USB type C bracket Image does not display the USB type C bracket removal b Remove the M2 0 x 5 0 screws that secure the system board 1 c Lift the system board away from the computer Disassembly and reassembly 43 ...

Page 44: ...move the M2 0x5 0 screws that secure the USB Type C bracket 8 Flip the system board peel off the tapes securing the bracket and remove the USB Type C port from the system board 44 Disassembly and reassembly ...

Page 45: ... and tighten the M2 0 x 5 0 screws to secure it 9 Remove the metal bracket from the memory module connectors of the system board that was removed 10 Place the metal bracket over the memory module connectors and tighten the M2 x 3 screws to secure it to the computer NOTE If your computer has a WWAN card then SIM card tray installation is a requirement 11 Install the a coin cell battery b heat sink ...

Page 46: ...m the palmrest end a keyboard cable 1 b keyboard backlight cable 2 c Touchpad and USH board cables 3 4 4 To remove the keyboard assembly NOTE To identify the screws see screw list a Remove the M2 0 x 2 5 screws that secure the keyboard 1 b Lift the keyboard assembly from the chassis 2 46 Disassembly and reassembly ...

Page 47: ...r 2 Remove the keyboard assembly 3 Remove the five M2 0 x 2 0 screws that secure the keyboard to the keyboard assembly 4 Lift the keyboard away from the keyboard tray Installing keyboard to keyboard tray 1 Align the keyboard with the screw holders on the keyboard tray Disassembly and reassembly 47 ...

Page 48: ... screw holders on the computer 2 Tighten the M2 0 x 2 5 screws that secure the keyboard to the chassis 3 Connect the keyboard cable keyboard backlight cable andtouchpad cable cable to the connectors on the touchpad buttons board 4 Install the a system board b heat sink c WLAN card d WWAN card e SSD card f memory module g battery h base cover 5 Follow the procedure in After working inside your comp...

Page 49: ...t with is the palm rest 3 Replace the palm rest 4 Install the a keyboard b system board c display assembly d speaker e coin cell battery f heatsink g power connector port h WLAN card i WWAN card j PCIe SSD k memory l battery m base cover 5 Follow the procedure in After working inside your computer Disassembly and reassembly 49 ...

Page 50: ...to initiate a one time boot menu with a list of the valid boot devices for the system Diagnostics and BIOS Setup options are also included in this menu The devices listed on the boot menu depend on the bootable devices in the system This menu is useful when you are attempting to boot to a particular device or to bring up the diagnostics for the system Using the boot menu does not make any changes ...

Page 51: ...ble Memory Speed Memory Channels Mode Memory Technology DIMM ASize DIMM B Size Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays M 2 SATA M 2 PCIe SSD 0 LOM MAC Address Passthrough MAC address Video Controller Video BIOS ...

Page 52: ...s whether hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification This option is disabled by default Enable SMART Reporting USB Configuration This is an optional feature This field configures the integrated USB controller If Boot Support is enabled the system is allowed to boot a...

Page 53: ...rd Backlight Timeout on AC The Keyboard Backlight Timeout dims out with AC option The main keyboard illumination feature is not affected Keyboard Illumination will continue to support the various illumination levels This field has an effect when the backlight is enabled The options are 5 sec 10 sec enabled by default 15 sec 30 sec 1 min 5 min 15 min Never Keyboard Backlight Timeout on Battery The ...

Page 54: ...rce the option to always set strong passwords Default Setting Enable Strong Password is not selected NOTE If Strong Password is enabled the Admin and System passwords must contain at least one uppercase character one lowercase character and be at least 8 characters long Password Configuration Allows you to specify the minimum and max password lengths of the Administrator and System passwords min 4...

Page 55: ...able CPU XD Support enabled by default OROM Keyboard Access Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot The options are Enabled One Time Enable Disable Default setting Enable Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set Default Setting This option is enabled Master password lockout ...

Page 56: ...ce screen options Option Description Multi Core Support This field specifies whether the process has one or all cores enabled The performance of some applications improves with the additional cores This option is enabled by default Allows you to enable or disable multi core support for the processor The installed processor supports two cores If you enable Multi Core Support two cores are enabled I...

Page 57: ...riggered by a LAN signal Default setting Disabled Block Sleep This option lets you block entering to sleep S3 state in operating system environment Block Sleep S3 state Default setting This option is disabled Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day After you enable this option your system runs only in battery even if the AC is atta...

Page 58: ...handles mouse and touch pad input The options are Serial Mouse PS2 Mouse Touchpad PS 2 Mouse This option is enabled by default Numlock Enable Allows you to enable the Numlock option when the computer boots Enable Network This option is enabled by default Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature Enable Fn Key Emulation default Fn...

Page 59: ...y Intel Trusted Execution Technology The TPM Virtualization Technology and the Virtualization technology for direct I O must be enabled to use this feature Trusted Execution disabled by default Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch The options are WWAN GPS on WWAN Module WLAN WiGig Bluetooth All t...

Page 60: ...our BIOS System Setup when you replace the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power before initiating a BIOS update NOTE If BitLocker is enabled it must be suspended prior to updating the system BIOS and then re enabled after the BIOS update is completed 1 Restart the computer 2 Go to Dell com support Enter th...

Page 61: ...ter You can create a system password and a setup password to secure your computer CAUTION The password features provide a basic level of security for the data on your computer CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended NOTE System and setup password feature is disabled Assigning a system setup password You can assign a new System or Admin Pas...

Page 62: ... and press Enter The System Security screen is displayed 2 In the System Security screen verify that Password Status is Unlocked 3 Select System Password alter or delete the existing system password and press Enter or Tab 4 Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when prom...

Page 63: ... specifications AC adapter specifications Docking options Port and connector specifications Communication specifications Camera specifications Touchpad specifications Display specifications Physical specifications Environmental specifications Supported operating systems The topic lists the operating systems supported for Latitude 7480 system Table 3 Supported operating systems Supported operating ...

Page 64: ...m memory 4 GB Maximum memory 32 GB Storage specifications This laptop supports M 2 SATA SSD and M 2 PCIe NVMe SSDs The options are M 2 SATA SSD 128 GB 256 GB 512 GB 1 TB M 2 PCIe NVMe SSD 128 GB 256 GB 512 GB 1 TB Video specifications Table 5 Video specifications Feature Specifications UMA controller Intel Integrated HD Graphics 620Intel Integrated HD Graphics 520 available with Intel 6th Gen Core...

Page 65: ...h definition audio External interface Microphone in stereo headphones and headset combo connector Speakers Two Internal speaker amplifier 2 W RMS per channel Volume controls Hot keys Battery specifications Feature Specification Type 3 cell Lithium Prismatic battery with ExpressCharge 4 cell Lithium Prismatic battery with ExpressCharge 42 WHr 3 cell Length 200 5 mm 7 89 inches Width 95 9 mm 3 78 in...

Page 66: ... to 60 Hz Output current 3 34 A and 4 62 A Rated output voltage 19 5 V DC Weight Dimensions 22 x 66 x 106 mm 65 W and 22 x 66 x 130 90 W Temperature range Operating 0 C to 40 C 32 F to 104 F Temperature range Non Operating 40 C to 70 C 40 F to 158 F Docking options NOTE Docking stations are sold separately Options Dell Dock WD15 Dell Dock Stand DS1000 Dell Thunderbolt Dock TB16 Port and connector ...

Page 67: ... Module SIM card Docking port Express Card None AC adapter E5 65 W E5 65 W rug Only for India E5 90 W E4 65 W HF BFR PVC Free Power Companion 45 W Dura Ace Hybrid Power Bank and adapter 45 W 12 inches only not 14 15 No express charge Smart card reader One optional Video HDMI 1 4 Communication specifications Features Specification Network adapter Intel i219LM Gigabit Ethernet Controller 10 100 1000...

Page 68: ...inches Width 320 9 mm 12 63 inches Diagonal 355 6 mm 14 0 inches Maximum resolution 1366 x 768 Megapixels 1 05 Pixels per inch PPI 112 Contrast ratio minimum 300 2 Refresh rate 60 Hz Maximum viewing angles horizontal 40 Maximum viewing angles vertical 10 30 Pixel pitch 0 2265 x 0 2265 mm Type 14 0 Anti Glare FHD Non Touch Luminance 300 nits Height 205 6 mm 8 09 inches Width 302 9 mm 12 63 inches D...

Page 69: ... 355 6 mm 14 0 inches Maximum resolution 1920 x 1080 Megapixels 2 07 Pixels per inch PPI 157 Contrast ratio minimum 600 1 Refresh rate 60 Hz Maximum viewing angles horizontal 80 Maximum viewing angles vertical 80 Pixel pitch 0 161 x 0 161 mm Type 14 0 QHD Anti Glare Touch Luminance 270 Height 206 6 mm 8 13 inches Width 327 8 mm 12 90 inches Diagonal 355 6 mm 14 0 inch Maximum resolution 2560 x 144...

Page 70: ... 01 lbs Environmental specifications Table 7 Temperature specifications Temperature Specifications Operating 0 C to 60 C 32 F to 140 F Storage 51 C to 71 C 59 F to 159 F Table 8 Relative humidity specifications Temperature Specifications Operating 10 to 90 non condensing Storage 5 to 95 non condensing Table 9 Altitude maximum specifications Temperature Specifications Operating 15 2 m to 3048 m 50 ...

Page 71: ...a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can Access System Setup by pressing F2 key Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available STXXXX Drive NOTE XXXX deno...

Page 72: ...ble Memory Speed Memory Channels Mode Memory Technology DIMM ASize DIMM B Size Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays M 2 SATA M 2 PCIe SSD 0 LOM MAC Address Passthrough MAC address Video Controller Video BIOS ...

Page 73: ...s whether hard drive errors for integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification This option is disabled by default Enable SMART Reporting USB Configuration This is an optional feature This field configures the integrated USB controller If Boot Support is enabled the system is allowed to boot a...

Page 74: ...rd Backlight Timeout on AC The Keyboard Backlight Timeout dims out with AC option The main keyboard illumination feature is not affected Keyboard Illumination will continue to support the various illumination levels This field has an effect when the backlight is enabled The options are 5 sec 10 sec enabled by default 15 sec 30 sec 1 min 5 min 15 min Never Keyboard Backlight Timeout on Battery The ...

Page 75: ...rce the option to always set strong passwords Default Setting Enable Strong Password is not selected NOTE If Strong Password is enabled the Admin and System passwords must contain at least one uppercase character one lowercase character and be at least 8 characters long Password Configuration Allows you to specify the minimum and max password lengths of the Administrator and System passwords min 4...

Page 76: ...able CPU XD Support enabled by default OROM Keyboard Access Allows you to set an option to enter the Option ROM Configuration screens using hotkeys during boot The options are Enabled One Time Enable Disable Default setting Enable Admin Setup Lockout Allows you to prevent users from entering Setup when an Administrator password is set Default Setting This option is enabled Master password lockout ...

Page 77: ...ce screen options Option Description Multi Core Support This field specifies whether the process has one or all cores enabled The performance of some applications improves with the additional cores This option is enabled by default Allows you to enable or disable multi core support for the processor The installed processor supports two cores If you enable Multi Core Support two cores are enabled I...

Page 78: ...riggered by a LAN signal Default setting Disabled Block Sleep This option lets you block entering to sleep S3 state in operating system environment Block Sleep S3 state Default setting This option is disabled Peak Shift This option enables you to minimize the AC power consumption during the peak power times of day After you enable this option your system runs only in battery even if the AC is atta...

Page 79: ...handles mouse and touch pad input The options are Serial Mouse PS2 Mouse Touchpad PS 2 Mouse This option is enabled by default Numlock Enable Allows you to enable the Numlock option when the computer boots Enable Network This option is enabled by default Fn Key Emulation Allows you to set the option where the Scroll Lock key is used to simulate the Fn key feature Enable Fn Key Emulation default Fn...

Page 80: ...y Intel Trusted Execution Technology The TPM Virtualization Technology and the Virtualization technology for direct I O must be enabled to use this feature Trusted Execution disabled by default Wireless screen options Option Description Wireless Switch Allows to set the wireless devices that can be controlled by the wireless switch The options are WWAN GPS on WWAN Module WLAN WiGig Bluetooth All t...

Page 81: ...our BIOS System Setup when you replace the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power before initiating a BIOS update NOTE If BitLocker is enabled it must be suspended prior to updating the system BIOS and then re enabled after the BIOS update is completed 1 Restart the computer 2 Go to Dell com support Enter th...

Page 82: ... case letters are not allowed Only the following special characters are allowed space 3 Type the system password that you entered earlier in the Confirm new password field and click OK 4 Press Esc and a message prompts you to save the changes 5 Press Y to save the changes The computer reboots Deleting or changing an existing system setup password Ensure that the Password Status is Unlocked in the ...

Page 83: ... interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Running the ePSA Diagnostics Invoke diagnostics boot by either of the methods that are suggested below 1 Power on the computer 2 As the computer boots press the F12 key when the Dell logo is displayed 3 In the boot menu screen use Up Down arrow key to select the Diagnostics option and t...

Page 84: ... service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to Dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down list at the bottom of the page 4 Select the appropriate service or support link based on...

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