DIEBOLD NIXDORF CINEO C1010, User Manual

Page 1: ...CINEO C1010 Coin Recycling System User Manual September 2018...

Page 2: ...would like to thank you in advance for your comments With kind regards Diebold Nixdorf Wohlrabedamm 31 D 13629 Berlin E Mail retail documentation dieboldnixdorf com __________________________________...

Page 3: ...The reproduction transmission or use of this document or its contents is not permitted without express authority Offenders will be liable for damages All rights including rights created by patent gra...

Page 4: ...odular Layer Structure 8 Coin Cycle 12 Coin Input Funnel 12 Centrifuge and Coin Conveyor Belt 12 Coin Validator 12 Coin Sorting Spiral 12 Coin Payout Unit 12 Payout Configuration Capacity 14 Euro Conf...

Page 5: ...ng the Centrifuge 33 Cleaning the Coin Validator Sorting Spiral 35 Cleaning the Coin Hoppers Return Belt 36 Firmware Update 37 Displaying current Firmware Versions 37 Connecting the CINEO C1010 to the...

Page 6: ...Important Notes 59 Certificates 61 CE Marking 61 Federal Communications Commission FCC 61 Recycling the CINEO C1010 62...

Page 7: ...ated closed loop system assures error free and tamper proof but also quick coin acceptance and payout of coins The coin recycler is powered by using a separate power supply with power cable The CINEO...

Page 8: ...ts and check that all items listed on the shipping list are present Should you find any of the following contact your representative or point of sale for Diebold Nixdorf GmbH immediately Transport dam...

Page 9: ...ct Label Sample 1 Product name 2 Bar code serial model number specifies product 3 Customer order number 10 digit Item no order 4 digit device serial number item 4 digit specifies product 4 Date of man...

Page 10: ...lid Access to on off switch and interfaces Horizontal installation mounting position on a plane surface Noise emission ambient temperature and air humidity Unpacking the CINEO C1010 Unpack the CINEO...

Page 11: ...upply unit If necessary reconnect the mains supply to the cash handling system Use the on off switch 3 see picture below on the rear side to switch the CINEO C1010 on Initialize the CINEO C1010 using...

Page 12: ...illumination C1010 operating state 3 Coin input funnel 4 User interface option 5 Pull handle open C1010 lid or payout unit 6 Push button open lid coin acceptance unit 7 Lock push button on CINEO C1010...

Page 13: ...CINEO C1010 Components 7_ Status Illumination Rear View 1 On Off switch 2 Interface PC USB standard B 3 Interface Power 1 2 3 Blinking Blinking Blinking Blinking Blinking Blinking See error list...

Page 14: ...hment flap user interface option 2 layer coin acceptance unit layers 3 2 key locked unit accessed by authorized personnel only including Centrifuge Coin conveyor belt Coin validator Coin sorting spira...

Page 15: ...CINEO C1010 Components 9_ 1 Payout unit Layer 1 2 Lower acceptance unit Layer 2 3 Upper acceptance unit Layer 3 4 Lid Layer 4 4 3 2 1...

Page 16: ...CINEO C1010 Components 10_ 1 Dust Tray 2 Coin conveyor belt 3 Trash flap 4 Trip lever for lid open switch 5 Coin validator arm 6 Centrifuge 7 Coin rejector pin 8 Coin validator 1 2 3 4 5 6 7 8...

Page 17: ...CINEO C1010 Components 11_ 1 Coin return chute 2 Coin sorting chutes 3 Main PCB 4 Gas springs 5 Coin hoppers 6 Coin return belt 7 Bail handle hopper 8 Payout disc hopper 1 2 3 4 5 8 6 7...

Page 18: ...e checked Coin Validator In the coin validator the coins pass sensors checking the coins There they generate individual measurement values Due to the special design and arrangement of these sensors ea...

Page 19: ...ay the lower illumination is green The coin return tray can be lifted up using the customer dependent software or the optional user interface to install a coin transfer cassette or other filling mecha...

Page 20: ...pper No Hopper Levels High Volume Max Volume 0 01 8 700 770 0 02 1 645 715 0 05 3 470 525 0 10 2 510 570 0 20 4 355 395 0 50 6 245 275 1 00 5 300 335 2 00 7 225 250 High Volume No of coins triggering...

Page 21: ...plenishment Flap Coin Transfer Cassette Option The optional coin transfer cassette is used to safely transport the cash to and from the CINEO C1010 Once docked into the docking interface on the top of...

Page 22: ...handle i Do not unlock the lid or press the push button to open the lid when the payout unit is open This unlatches the coin acceptance unit and may damage the device or result in injuries Coin Path...

Page 23: ...es coin rim 4 Photoelectric sensor Detects coin position 5 Coin rejector pin coming up to extract red coins with measured values beyond the programmed acceptance band and deflecting these coins to the...

Page 24: ...position of accepted green coins with valid measured values and increases coin validator counter for this coin 2 Sorting control capacitive sensor in front of each coin gap detects accepted green coi...

Page 25: ...of the hopper 2 Payout control three photoelectric sensors detect coins to be paid out when falling on the return belt and decrease coin counter per hopper 3 Full sensor stops coin payout when coins...

Page 26: ...an immediate abortion of a currently running transaction remaining coins in the processing paths wrong coin counters The CINEO C1010 is switched on and off with the power switch on the rear of the de...

Page 27: ...ert the key in the lock and turn it counter clockwise as far as it will go and hold it 1 The lid covers the coin acceptance unit and can be opened and closed using a key for the upper lock Simultaneou...

Page 28: ...e Coin Payout Unit The coin payout unit can be opened and closed using a key for the lower lock 1 see picture below to eliminate coin jamming for instance or to service the CINEO C1010 i Hand over the...

Page 29: ...gs 1 To close the payout unit Close the CINEO C1010 Turn the key clockwise as far as it will go and pull it out of the lock Switch the CINEO C1010 on see page 19 Filling the Hoppers i In order that th...

Page 30: ...input funnel 1 Return CINEO C1010 to normal operating mode i If a coin is deposited the hopper of which is full this coin is rejected and directed to the coin return tray manually Open payout unit se...

Page 31: ...t software on the control unit computer The status illumination 1 is green and all coins are dispensed from the hoppers Remove dispensed coins from the coin return tray 2 Return CINEO C1010 to normal...

Page 32: ...des see arrows and push the coin tray upwards until it clicks into place Hold a container underneath the coin dispense under the coin dispenser Start emptying mode and emptying cycle in the product de...

Page 33: ...peration of the CINEO C1010 the coins must not fall into the device Empty hopper Repeat the steps before for all hoppers to be emptied Mind the colour code on the hopper and above the hopper position...

Page 34: ...8_ Close payout unit again cf Chap Opening and closing the coin payout unit p 21 Reset the hoppers coin counters in control software i Let the hopper engage correctly to ensure proper contact to the P...

Page 35: ...y i Make sure that dust or foreign objects do not fall into the CINEO C1010 when emptying and cleaning the dust tray In case of doubt just use a cloth to cover the coin acceptance unit Empty the tray...

Page 36: ...ssesses the keys for both locks Cleaning the Coin Path Cleaning interval As required at least twice a year Cleaning agent tool Hoover vacuum cleaner compressed air high pressure spray soft brush sligh...

Page 37: ...ning and closing the coin payout unit p 21 If necessary empty the coin hoppers cf Chap Emptying the coin hoppers p 24 Remove dust and coin residues from the coin chutes hoppers and return belt using t...

Page 38: ...id p 20 Open the upper acceptance unit cf Chap Opening and closing the upper coin acceptance unit p 21 Coin conveyor belt to be cleaned with the lower acceptance unit covered Use a cloth to cover the...

Page 39: ...ng tissues Switch the CINEO C1010 off Open the lid cf Chap Opening and closing the CINEO C1010 lid p 20 Open the upper coin acceptance unit cf Chap Opening and closing the upper coin acceptance unit p...

Page 40: ...see arrow does not fall out of the centrifuge Carefully remove the centrifuge if necessary with a suitable tool without damaging it Re move the pin this pin is not fixed and store it in a safe place...

Page 41: ...nce unit cf Chap Opening and closing the upper coin acceptance unit p 21 Areas to be cleaned in the lower acceptance unit centrifuge coin validator sorting spiral Remove dust and coin residues from th...

Page 42: ...the CINEO C1010 off Open the payout unit cf Chap Opening and closing the coin payout unit p 21 Remove coin hoppers cf Chap manually p 24 Coin hoppers return belt to be cleaned Remove dust and coin res...

Page 43: ...versions currently installed in the CINEO C1010 is transmitted to the control unit and can be shown on the display of the optional user interface Connecting the CINEO C1010 to the PC The CINEO C1010...

Page 44: ...y cannot clear the errors the CINEO C1010 will pass the relevant error code to the control software As the CINEO C1010 is operated according to the ccTalk protocol error codes are transmit ted to the...

Page 45: ...n by the attendant will likely be insufficient to repair the problem although the control software can recommend a course of action involving the attendant One example might be an output failure on th...

Page 46: ...ock Service 0x0002 Hopper denomination mis match after system start up Hopper denominations and country code are not matching with the payout configuration Critical Correct configuration via ccTalk pr...

Page 47: ...firmware update ACK Info 0x0901 Coin return tray is full CINEO C1010 stopped dispensing coins Attention Take the change out of the return cup The CINEO C1010 will then continue to operate Customer at...

Page 48: ...with BUSY status code after sending validator a command Info 0x0A68 Coin validator replied with wrong checksum Info 0x0A69 Coin validator replied with unknown command Info 0x0A6A Coin validator replie...

Page 49: ...number is invalid IAP 7 FW file is corrupt Attention Provide new FW file and try again Service 0x0AD9 Coin validator FW upgrade sector is not blank IAP 8 FW file is corrupt Attention Provide new FW fi...

Page 50: ...Chap Opening and closing the upper coin acceptance unit p 21 or payout unit cf Chap Opening and closing the coin payout unit p 21 and free coins from sorting spiral chutes If necessary clean sorting...

Page 51: ...Attendant possessing the key for the upper lower lock Service 0x0A2020 Operating voltage low Critical Make sure that CINEO C1010 is connect ed correctly cf Chap Putting the CINEO C1010 into service p...

Page 52: ...the coin validator sorting spiral p 31 and chutes cf Service Manual Attendant possessing the key for the upper lower lock Service 0x0A8n60 n 0 F Coin Type Sorting timeout Coin not sorted within given...

Page 53: ...band inhibit ed by control software securi ty level narrow acceptance band activated Info If necessary enable normal coin ac ceptance band channel using ccTalk protocol Service 0x0A8n91 n 0 F Coin Typ...

Page 54: ...n If necessary clean coin validator cf Chap Cleaning the coin validator sorting spiral p 31 Customer Service 0x0A8n9F n 0 F Coin Type Coin was rejected as validator misses coin to be rejected Info Ins...

Page 55: ...flow through the motor was detected Critical Make sure that the return belt and its motor are installed and connected cor rectly If necessary replace return belt incl motor Service Service 0x0B02 Coi...

Page 56: ...munication after unsuccessfully attempting to communicate with coin input funnel Info 0x8E6C Coin input funnel master inhibit set Info 0x8E6D Coin input funnel was reset Info 0x8E6E Coin s detected in...

Page 57: ...o 60 C in original packaging Storage 5 C to 40 C in original packaging Temperature change Max 0 2 C min Rel humidity Operation 5 85 Transport 15 98 Storage 15 98 in original packaging 5 85 unpacked Co...

Page 58: ...e in transaction mode up to 500 coins from transfer cassette in filling mode 1 sized coins Diameter depends on sorting spiral installed EUR configuration 16 25 25 75mm Speed transaction mode 10 coins...

Page 59: ...ORT USB standard B PINNING Pin Function Description 1 VCC 5V 2 D Data 3 D Data 4 GND Ground POWER CONNECTOR Type KPJX 4S S socket shielded Manufacturer Kycon PINNING Pin Function 1 24V DC 2 24V DC 3 C...

Page 60: ...CINEO C1010 Appendix 54_ Appendix Installation and Service Dimensions...

Page 61: ...CINEO C1010 Appendix 55_...

Page 62: ..._ Block Diagrams The following block diagrams show the main PCB connectors and are intended to provide general overview of the CINEO C1010 wiring to make it easier for you to service the CINEO C1010 M...

Page 63: ...CINEO C1010 Appendix 57_ Data Connection Diagram...

Page 64: ...housing Damp cleaning cloths Antistatic and fluff free Dispenser box 60 cloths 01750097334 For cleaning display panes Compressed air spray PRESSAIR 400ml bottle w o valve 70cm hose 01750097331 Cleane...

Page 65: ...labels on the device Appliances that are equipped with safety tested power cables must be plugged into a grounded socket Always lay the supply leads and cables in such a way that they cannot be stepp...

Page 66: ...parts that may be environmentally hazardous e g batteries If a lithium battery is supplied with the appliance ensure that the battery is replaced with an equivalent type Otherwise there is danger of...

Page 67: ...device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful inter ference when the equipment is operated in a commercial environment This eq...

Page 68: ...s and compo nents which are recyclable For recycling purposes do not attach any additional adhesive labels to the device Diebold Nixdorf disposes of old devices in an environmentally responsible manne...

Page 69: ..._ Diebold Nixdorf D 33094 Paderborn Order No 01750262008B...