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DG-HR3420

300Mbps WI-FI BROADBAND 3G HOME ROUTER

WITH USB PORT

User Manual

V1.0

2014-09-10

As our products undergo continuous development the specifications are subject to change without prior notice

Summary of Contents for DG-HR3420

Page 1: ...DG HR3420 300Mbps WI FI BROADBAND 3G HOME ROUTER WITH USB PORT User Manual V1 0 2014 09 10 As our products undergo continuous development the specifications are subject to change without prior notice ...

Page 2: ... their purchase the buyer and not this company its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Further this company reserves the right to revise this publication and to make changes from time to time in the contents thereof without obligation to notify any person of such re...

Page 3: ...2 Hardware Installation 7 2 1 Get Familiar with your new wireless broadband router 7 2 1 1 Front Panel 7 2 1 2 Back Panel 9 2 2 Typical install 10 3 Quick Install Guide 12 3 1 Connecting to wireless broadband router by web browser 12 3 2 Getting Started 15 3 3 Using Wizard 17 3 4 Using Setup 24 3 5 Advanced 47 3 6 Service 60 3 7 Maintenance 71 4 Appendix 77 5 Glossary 79 ...

Page 4: ...mpatible wireless card installed in your PC you can transfer files up to 300Mbps transfer data rate Other features of this router include High Internet Access throughput Wireless speed up to 300Mbps Allows multiple users to share a single Internet line Shares a single Cable or xDSL internet connection Access private LAN servers from the internet Four wired LAN ports 10 100M and one WAN port 10 100...

Page 5: ...antenna and power supply are dangerous to small children KEEP THIS ROUTER OUT OF REACH OF CHILDREN 6 The Router will get heated up when used for long time This is normal and is not a malfunction DO NOT put this Access Point on paper cloth or other flammable materials 7 There s no user serviceable part inside the router If you find that the router is not working properly please contact your dealer ...

Page 6: ... Navigator 4 7 or above Opera web browser or Safari web browser An available AC power socket 100 240V 50 60Hz 1 4 Package Contents Before you start using this router please check if there s anything missing in the package and contact your dealer of purchase to claim for missing items DG HR3420 Wireless Broadband Home Router Power adapter 5V DC 1 5 A Rubber Feet 4 Nos Quick Installation Guide Insta...

Page 7: ...w wireless broadband router 2 1 1 Front Panel LED Name LED Status Indication Power PWR On Router is switched on and correctly powered WAN On WAN port is connected Off WAN port is not connected Blinking WAN activity transferring or receiving data LAN 1 4 On LAN port is connected ...

Page 8: ...ff Wireless network is switched off Blinking Wireless LAN activity transferring or receiving data WPS On A wireless device has been successfully added to the network by WPS function Off WPS process is not initiated Blinking A wireless device is connecting to the network by WPS function USB On USB Device is connected Off USB Device is not connected ...

Page 9: ... Wireless Router LAN 1 4 Local Area Network LAN ports 1 to 4 WPS WIFI The WPS WIFI button has two functions WPS Press this button for more than 5 seconds to initiate WPS WIFI Press this button for less than 5 seconds to enable WLAN Reset Reset the router to factory default settings clear all settings Press this button and hold for approximately 5 seconds to restore all settings to factory defaults...

Page 10: ... mentioned instructions to build the network connection between your new WIRELESS router and your computers network devices 1 Connect your xDSL cable modem to the WAN port of the router by an Ethernet cable 2 Connect all your computers network devices switch hub to the LAN port of the router ...

Page 11: ...he router 3 Please check all LEDs on the front panel Power LED PWR should be steadily ON WAN and LAN LEDs should be ON Check if the computer network device connected to the respective port of the router is powered ON and correctly connected If power LED PWR is not ON or any LED you expected is not ON please recheck the cabling ...

Page 12: ...e web browser to configure the router A computer with wired Ethernet connection to the router is required for this first time configuration Before you start to configure the router default IP 192 168 1 1 please configure the IP address of the computer in the same network class as that of the router Set the Network Configurations 1 On your computer desktop right click My Network Places and select P...

Page 13: ...ect Internet Protocol TCP IP and click Properties 4 Select Obtain an IP address automatically or select Use the following IP address S A Select Obtain an IP address automatically and Obtain DNS server address automatically Click OK ...

Page 14: ...192 168 1 XXX XXX is a number from 2 254 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 DNS Server You need to input the DNS server address provided by your ISP Otherwise you can use the Router s default gateway as the DNS proxy server Click OK to save the configurations ...

Page 15: ...omputer open the web browser and type the IP address of the router in the address bar as http 192 168 1 1 The following message should be shown Please input user name and password in the field respectively default user name is admin and default password is 1234 then press Login button and you can see the web management interface of this router ...

Page 16: ...agement interface and you re being prompted to input user name and password again it means you did not input username and password correctly Please retype user name and password again TIP This page shows the current status and some basic settings of the device ...

Page 17: ...ll help you to complete all the required settings you need to access the Internet in very short time Please follow the instructions mentioned below to complete the Quick Setup Please go to Quick Setup Wizard menu by clicking on Wizard button Please follow the steps and complete the router configuration ...

Page 18: ...ption of every setup item Parameter Description Connection Mode Mode of WAN connection WAN IP Settings Under DHCP Mode the Router will obtain the IP address on WAN port DNS Settings You can either attain DNS automatically or set DNS manually DNS Server1 2 User can define the DNS server address After the settings are done click on Next ...

Page 19: ...Connection Mode Select the mode of WAN connection IP address Enter the IP address Net mask Enter the net mask Gateway Enter the gateway Default Route Enable or Disable the default route DNS Settings You can either attain DNS automatically or Set DNS manually DNS Server1 2 User can define the DNS server address After the settings are done click on Next ...

Page 20: ...onnection PPP Settings Enter the user name and password assigned by your Internet service provider here WAN IP Settings The Router will obtain the IP address from the ISP Default Route Enable or Disable the default route DNS Settings You can either attain DNS automatically or Set DNS manually DNS Server1 2 User can define the DNS server address After the settings are done click on Next ...

Page 21: ...wnloaded from www digisol com or call 1800 209 3444 or email to helpdesk smartlink co in Here is the description of every setup item Parameter Description PIN Enter the Pin Check with 3G Service provider APN Enter the APN Check with 3G Service provider Dial Number Enter the dial number e g 99 777 etc as per ISP ...

Page 22: ... is the description of every setup item Parameter Description Wireless You can enable or disable wireless Band You can select the appropriate band setting form the list SSID This is the name of wireless network Input the SSID name Wireless Security If the access point enables wireless security you have to follow the same settings in order to access the access point After the settings are done clic...

Page 23: ...lected WAN mode will appear here IP Setting IP setting as configured will be displayed here DNS Setting DNS Setting as configured will appear here Wireless Enable or Disable will appear for wireless To apply the changes click on Apply Changes To cancel the changes click on Cancel To go back to the previous screen click on Back ...

Page 24: ...lease choose the broadband Internet connection type you re using in this page There are three types of Internet connection DHCP Static IP and PPPoE If you re not sure please contact your Internet service provider A wrong Internet connection type will cause connection problem and you will not be able to connect to the internet ...

Page 25: ...o obtain IP Address information automatically from your ISP Usually Cable Modem and the router will automatically obtain an IP address from the DHCP server NOTE Some service providers use DHCP Dynamic Host Configuration Protocol to assign IP address to your router In this case you can choose Dynamic IP as Internet connection type ...

Page 26: ...will need to enter in the IP address subnet mask gateway address and DNS address provided to you by your ISP Each IP address entered in the fields must be in the appropriate IP form which are four octets separated by a dot x x x x The Router will not accept the IP address if it is not in this format Below given screen will be displayed ...

Page 27: ...ocedure for PPPoE Choose PPPoE Point to Point Protocol over Ethernet If your ISP uses a PPPoE connection it will provide you with a username and password This option is typically used for DSL services Below given screen will be displayed ...

Page 28: ...DG HR3420 User Manual 28 Step 2 Setup 3G Connection Type This page is used to configure the parameters for your 3G network access ...

Page 29: ...nnection type Persistent means Automatic dial Manual means manual dial Idle time Please set the time in minutes if connection type is manual mode NAPT Enable Disable Network Address Port Translation Default Route Enable Disable default route MTU Set Maximum Transfer Unit Default value is 1500 IP Type Select IPv4 or IPv6 or Both 3G to wired switch time s Set the time in seconds Note WAN Fail over t...

Page 30: ...be added to manage the router IGMP Snooping If enabled the router will listen to the IGMP traffic or conversations between the hosts and routers on the network MAC Address Control Using this feature the LAN clients are allowed and disallowed access to internet on the selected LAN WLAN port MAC Address Table The MAC address listed will be allowed to access the internet When you finish with all sett...

Page 31: ...ers in the pool to host on your network as they request internet access 2 Enable the DHCP Relay if you are using the other DHCP server to assign IP address to your host on the LAN You can set the DHCP server IP address 3 If you choose None then the modem will do nothing when the host requests an IP address B DHCP Static This page lists the fixed IP MAC address on your LAN The device distributes th...

Page 32: ...dress which may be assigned by ISP RA Setting Enable Enable or disable the Router Advertisement feature M Flag Enable or disable the Managed address configuration flag in RA packet O Flag Enable or disable the Other configuration flag in RA packet Max interval The maximum time allowed between sending unsolicited multicast Router Advertisements from the interface in seconds Note The Max Interval mu...

Page 33: ... Valid time DHCPv6 Setting DHCPv6 Mode Specify the dhcpv6 server mode None Close dhcpv6 server Manual dhcpv6 server is opened and user specifies the dhcpv6 server address pool and other parameters Auto dhcpv6 server is opened and it can use Wan dhcp pd prefix to generate address pool Step 4 Wireless Setup This page is used to configure the parameters for your wireless network Here is the descripti...

Page 34: ...cally without any problem However it is still useful to remember the channel number you use some wireless client supports manual channel number select and this would help in certain scenario when there is some radio communication problem Radio Power Percent You can choose the transmission power of the radio signal The default one is 100 It is recommended to choose the default value 100 Associated ...

Page 35: ... authentication WPA Authentication Mode Select Personal Pre Shared Key enter the pre shared key in the Pre Shared Key field Select Enterprise RADIUS enter the port IP address and password of the Radius server You need to enter the username and password provided by the Radius server when the wireless client connects the router If the encryption is set to WEP the router uses 802 1x authentication wh...

Page 36: ...y length There are two types of WEP key lengths 64 bit and 128 bit Using 128 bit is safer than 64 bit but will reduce some data transfer performance Key format There are two types of key formats ASCII and Hex When you select a key format the number of characters of key will be displayed For example if you select 64 bit as key ...

Page 37: ...uthentication protocol Every user must use a valid account to login to this wireless router before accessing the wireless LAN The authentication is processed by a RADIUS server This mode only authenticates user by IEEE 802 1x but it does not encrypt the data during communication If there is a RADIUS server in your environment please enable this function Check this box and another sub menu will app...

Page 38: ...munication If there is a RADIUS server in your environment please enable this function Check this box and another sub menu will appear Pre shared Key Format Select the type of pre shared key you can select Pass phrase 8 or more alphanumerical characters up to 63 or Hex 64 characters of 0 9 and a f Pre shared Key Please input the WPA pass phrase here It is not recommended to use a word that can be ...

Page 39: ...unication If there is a RADIUS server in your environment please enable this function Check this box and another sub menu will appear Pre shared Key Format Select the type of pre shared key you can select Pass phrase 8 or more alphanumerical characters up to 63 or Hex 64 characters of 0 9 and a f Pre shared Key Please input the WPA pass phrase here It is not recommended to use a word that can be f...

Page 40: ...cation If there is a RADIUS server in your environment please enable this function Check this box and another sub menu will appear Pre shared Key Format Select the type of pre shared key you can select Pass phrase 8 or more alphanumerical characters up to 63 or Hex 64 characters of 0 9 and a f Pre shared Key Please input the WPA pass phrase here It is not recommended to use a word that can be foun...

Page 41: ... networks for your guests to use your router to surf the Internet temporary You can configure your SSID security options and so on Guests can only access your router if you enable your guest network Choose menu Wireless MBSSID below given screen will be displayed ...

Page 42: ...st You can specify what kind of service should be enabled in WAN on this page Packets available in the ACL list or from IP specified can enter the AP Router Choose menu Wireless Access Control List below given screen will be displayed Advanced ...

Page 43: ...ou know what will happen after modification Preamble Type This is the length of the CRC Cyclic Redundancy Check block for communication between the router and wireless clients High network traffic areas should select Short preamble type Broadcast SSID Decide if the wireless router will broadcast its own ESSID or not You can hide the ESSID of your wireless router set the option to Disable so only p...

Page 44: ...y to connect to a wireless router To use the wizard to add a wireless client to WPS enabled wireless router the client must support WPS Check the user manual or the box of the wireless client to confirm whether it supports the WPS If the wireless client does not support WPS you must configure it manually You can add wireless client by PIN mode If you use PIN mode you should input client PIN code M...

Page 45: ...cate with in the table and then enable the WDS This page also allows you to setup the wireless security for WDS When enabled you must make sure each WDS device has adopted the same encryption algorithm and Key Choose menu Wireless WDS below given screen will be displayed Here is the description of every setup item Parameter Description MAC Address Input the MAC address of other wireless routers Co...

Page 46: ...eater This feature is used to configure the parameters for wireless repeater Click Site survey Wireless networks will be displayed in the list below Select one network and click Next Click on Next The following screen will appear ...

Page 47: ...Parameter Description Enable Select the check box to enable routing Destination Enter the IP address of the destination device Subnet Mask Enter the subnet mask of the destination device Next Hop Enter the IP address of the next hop in the IP route to the destination device Metric The metric cost for the destination Interface The interface for the specified route Static Route Table Lists the routi...

Page 48: ...Destination Enter the IP address of the destination device Prefix Length Enter the prefix length of the IPv6 address Next Hop Enter the IP address of the next hop in the IP route to the destination device Interface The interface for the specified route IPv6 Static Route Table Lists the routing information here ...

Page 49: ... interface version that receives RIP messages You can choose RIP1 RIP2 or Both Choose RIP1 indicates that the router receives RIP v1 messages Choose RIP2 indicates that the router receives RIP v2 messages Choose Both indicates that the router receives RIP v1 and RIP v2 messages Send Version The working mode for sending RIP messages You can choose RIP1 or RIP2 Choose RIP1 indicates the router broad...

Page 50: ...net traffic such as Web HTTP servers FTP servers SMTP e mail servers and DNS servers Choose menu Advanced DMZ below given screen will be displayed Here is the description of every setup item Parameter Description WAN Interface Select the WAN interface from the drop down list DMZ Host IP Address Enter DMZ host IP Address Specify the LAN IP address of the PC on which you want to have unrestricted In...

Page 51: ...cription Usual Service Name You can choose the type for the Usual Application Name on the pull down list User defined Service Name Enter a name for the rule Protocol The protocol used for this application either TCP UDP WAN Port Enter the port that you want to open next to WAN port LAN Open Port Enter the port that you want to open next to LAN port LAN IP Address Enter the IP address of the comput...

Page 52: ...includes many preset routing rules for numerous applications which require special support With these supports those applications which required special support will be able to work with NAT architecture NAT EXCLUDE IP This page is used to configure some source IP address which use the purge route mode when you access internet through the specified interface ...

Page 53: ...NAT PORT TRIGGER Entries in this table are used to restrict certain types of data packets from your local network to Internet through the Gateway Use of such filters can be helpful in securing or restricting your local network ...

Page 54: ...re FTP Server ALG and FTP Client ALG ports NAT IP MAPPING Entries in this table allow you to configure one IP pool for specified source IP address from LAN so one packet whose source IP is in range of the specified address will select one IP address from pool for NAT ...

Page 55: ...DG HR3420 User Manual 55 QOS You can enable or disable IP QoS Click enable and click Add Rule the following screen will appear ...

Page 56: ...ta packet Source IP The IP address of the source data packet Source Mask The subnet mask of the source IP address Destination IP The IP address of the destination data packet Destination Mask The subnet mask of the destination IP address Source Port The port of the source data packet Destination Port The port of the destination data packet Protocol The protocol responds to the IP QoS rules You can...

Page 57: ...s from the available grouped interface list and add it to the grouped available interface list using the arrow buttons to manipulate the required mapping of the ports 3 Click Apply Changes button to save the changes Note that the selected interfaces will be removed from their existing groups and added to the new group ...

Page 58: ...configure the bridge parameters Here you can change the settings or view some information on the bridge and its attached ports Client Limit This page is used to configure how many devices can access to Internet which limits the internet users connectivity to the router ...

Page 59: ...unnel or v4inv6 tunnel The following table describes the parameters and buttons of this page Parameters Description Enable Enable or disable the DS Lite tunnel Interface Select current wan interface used as tunnel interface Mode 6to4 Tunnel Select 6to4 Tunnel or 6th Tunnel ...

Page 60: ...n enabled the PPPoE PPPoA s connection type will set to Continuous 3 6 Service IGMP IGMP proxy enables the system to issue IGMP host messages on behalf of hosts that the system discovered through standard IGMP interfaces The system acts as a proxy for its hosts when you enable it by doing the following ...

Page 61: ...val This parameter indicates the query interval It is the interval in seconds s between general queries sent by the querier Query Response Interval This parameter indicates the query response interval It is the maximum response time in seconds for an IGMP host in reply to general queries Group Leave Delay The message is sent when a host leaves a group MLD MLD Proxy and Snooping can be configured h...

Page 62: ...erval This parameter indicates the query response interval It is the maximum response time in seconds for an MLD host in reply to general queries Response interval of last group member Default value is 1 second UPnP This page is used to configure UPnP The system acts as a daemon when you enable UPnP DNS This page is used to configure the DNS server IP addresses for DNS Relay ...

Page 63: ...ual 63 IPv6 DNS This page is used to configure the DNS server ipv6 addresses DDNS This page is used to configure the Dynamic DNS address from DynDNS org TZO PHDNS or NO IP Here you can Add Remove to configure Dynamic DNS ...

Page 64: ...ck start to start the FTP server USB Storage This page is used to configure USB storage Enable or Disable When enable USB storage and plug hard disk or USB disk in USB port you can browse upload download disk files by FTP eg ftp 192 168 1 1 ...

Page 65: ...ewall MAC Filtering Entries in this table are used to restrict certain types of data packets from your local network to Internet through the Gateway Use of such filters can be helpful in securing or restricting your local network ...

Page 66: ... IP Port Filter Entries in this table are used to restrict certain types of data packets from your local network to Internet through the Gateway Use of such filters can be helpful in securing or restricting your local network ...

Page 67: ...trict certain types of ipv6 data packets from your local network to Internet through the Gateway Use of such filters can be helpful in securing or restricting your local network URL Filter This page is used to configure the filtered keyword Here you can add delete filtered keyword ...

Page 68: ...re accessible form LAN or WAN side Entries in this ACL table are used to permit certain types of data packets from your local network or Internet network to the Gateway Using of such access control can be helpful in securing or restricting the Gateway management ...

Page 69: ...s are accessible form LAN or WAN side Entries in this ACL table are used to permit certain types of data packets from your local network or Internet network to the Gateway Using of such access control can be helpful in securing or restricting the Gateway management ...

Page 70: ... legitimate users of a service from using that service Denial of Service DoS is a common attack measure by transmitting a great amount of data or request to your Internet IP address and server the Internet connection will become very slow and server may stop responding because it is not capable to handle too much traffic ...

Page 71: ...r firmware to new version Please note do not power off the device during the upload because it may crash the system Backup Restore Once the router is configured you can save the configuration settings to a configuration file on your hard drive You also have the option to load configuration settings ...

Page 72: ...er Manual 72 Password This page is used to add user account to access the web server of Router Empty user name or password is not allowed Reboot This page is used to reboot your system or restore to default setting ...

Page 73: ...rotocol NTP server Here you can change the settings or view some information on the system time and NTP parameters Log This page is used to display the system event log table By checking Error or Notice or both will set the log flag By clicking the it will display the newest log information below ...

Page 74: ...Description Host Enter the valid IP address or domain name Ping Click it to start to Ping B Ping6 The following table describes the parameters and button of this page Field Description Target Address Enter an IP address for Ping6 diagnostic Interface name Enter an interface through which the Ping6 diagnostic is performed ...

Page 75: ... the other side host Here is the description of every setup item Parameters Description Host Enter the destination host address for diagnosis NumberOfTries Number of repetitions Timeout Put in the timeout value Data size Packet size DSCP Differentiated Services Code Point you should set a value between 0 63 MaxHopCount Maximum number of routes Interface Select the interface Traceroute Click start ...

Page 76: ...t The Router is capable of testing your WAN connection The individual tests are listed below If a test displays a fail status click Run Diagnostic Test button again to make sure the fail status is consistent Click Run Diagnostic Test to start testing ...

Page 77: ... 4 10 100Mbps UTP LAN Ports Status LED Power WAN LAN 1 4 WLAN WPS USB Standards Compliance IEEE802 3 10 Base T Ethernet IEEE802 3u 100 Base TX Fast Ethernet IEEE802 11b IEEE802 11g IEEE802 11n Frequency Band 2 4000 2 4835 GHz WLAN Data Transfer Rates IEEE802 11b up to 11Mbps IEEE802 11g up to 54Mbps IEEE802 11n up to 300Mbps Wireless Output Power IEEE802 11b 23 1 dBm IEEE802 11g 19 1 dBm IEEE802 1...

Page 78: ...ting temperature 0 to 40 C Storage Temperature 40 to 70 C Operating Humidity 10 to 90 Storage Humidity 5 to 95 Power Supply 5V DC 1 5 A Switching Power Adapter Dimensions Net LxWxH 168 x 110 x 30 mm Gross LxWxH 205 x 210 x 52 mm Weight Net 175 gms Gross 396 gms ...

Page 79: ...e network is the location of the DNS server your ISP has assigned to you DSL Modem DSL stands for Digital Subscriber Line A DSL modem uses your existing phone lines to transmit data at high speeds Ethernet A standard for computer networks Ethernet networks are connected by special cables and hubs and move data around at up to 10 100 million bits per second Mbps Idle Timeout Idle Timeout is designe...

Page 80: ...Internet router located at the ISP s office ISP Internet Service Provider An ISP is a business that provides connectivity to the Internet for individuals and other businesses or organizations LAN Local Area Network A LAN is a group of computers and devices connected together in a relatively small area such as home or office Your home network is considered a LAN MAC Address MAC stands for Media Acc...

Page 81: ...turers Protocol A protocol is a set of rules for interaction agreed upon between multiple parties so that when they interface with each other based on such a protocol the interpretation of their behavior is well defined and can be made objectively without confusion or misunderstanding Router A router is an intelligent network device that forwards packets between different networks based on network...

Page 82: ... both run on top of the IP Internet Protocol a network layer protocol WAN Wide Area Network A network that connects computers located in geographically separate areas e g different buildings cities countries The Internet is a wide area network Web based management Graphical User Interface GUI Many devices support a graphical user interface that is based on the web browser This means the user can u...

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