Digium AEX410, User Manual

Page 1: ...Analog 410 Series TDM410 AEX410 User Manual 601 00006 Rev C http ArtTel ru...

Page 2: ...the aforementioned advisory services This document has been prepared for use by professional and properly trained personnel and the customer assumes full responsibility when using it Adobe and Acroba...

Page 3: ...Mark 2002 95 EC Restrictions on Hazardous Substances RoHS 2005 747 EC lead free exemption Annex C Telecom FCC Part 68 ANSI TIA 968 A Including Amendment A1 and A2 Industry Canada IC CS 03 Australia S...

Page 4: ...one line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be c...

Page 5: ...e equipment until the problem is resolved Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission f...

Page 6: ...card in the real world 2 Card Installation Provides instructions for installing the card in your PC acquiring correct drivers and checking device compatibility 3 Configuration Provides examples for co...

Page 7: ...ard must be used with the PC lid screwed down Telecommunications network voltages exist inside the PC The PC must be shut down and telecommunications line connection shall be removed before opening th...

Page 8: ...nstalled in UL Listed I T E only Static Electricity To reduce the risk of damaging the unit or your equipment do not attempt to open the enclosure or gain access to areas where you are not instructed...

Page 9: ...ions Compliance label This includes customer equipment previously labelled Permitted or Certified Caution Only connect regulatory equipment approved for use in your specific country to the telecommuni...

Page 10: ...n the Call Center 17 Asterisk in the Network 17 Asterisk Everywhere 17 Chapter 2 Card Installation 18 Unpacking the Card 19 Shipment Inspection 20 Module Identification 20 Port Identification 21 Card...

Page 11: ...cemail 45 Dial Plan 46 Testing Your Configuration 47 Chapter 4 FXS and FXO Explained 49 Identification 49 FXS Module 49 FXO Module 49 Using Your Analog 410 Series Card 50 Chapter 5 Troubleshooting 51...

Page 12: ...of Tables Table 1 Example TDM410 Card Configurations 24 Table 2 Example AEX410 Card Configurations 25 Table 3 Card Identifiers 33 Table A 1 RJ11 Telco Port Connector 56 Table B 2 Maximum Power Consum...

Page 13: ...e 2 TDM410 Card with Four Single Modules 22 Figure 3 AEX410 Card with Four Single Modules 23 Figure 4 Motherboard Slots 27 Figure 5 Insert the Card 28 Figure 6 Connect Power for FXS Modules 29 Figure...

Page 14: ...onnected to the FXO Foreign Exchange Office ports and phones connected via the FXS Foreign Exchange Station ports The cards allow Asterisk to connect to your phone network creating an office type tele...

Page 15: ...se equipped utilize Asterisk to perform software based echo cancellation Asterisk maintains a number of open source echo cancelers These open source echo cancelers provide a moderate level of echo can...

Page 16: ...g features and connecting callers with the outside world over IP analog POTS and digital T1 E1 connections Asterisk runs on a wide variety of operating systems including Linux Mac OS X OpenBSD FreeBSD...

Page 17: ...k has also added new life to existing call center solutions by adding remote IP agent capabilities advanced skills based routing predictive and bulk dialing and more Asterisk in the Network Internet T...

Page 18: ...on page 19 Shipment Inspection on page 20 Module Identification on page 20 Port Identification on page 21 Card Identification on page 24 FXS and FXO Connection on page 26 Slot Compatibility on page 2...

Page 19: ...ginal shipping container to use for future shipment or proof of damage during shipment Note Only qualified service personnel should install the card Users should not attempt to perform this function t...

Page 20: ...ntify which modules were shipped with your card FXO Foreign Exchange Office modules are Red FXS Foreign Exchange Station modules are Green See Figure 2 on page 22 for an example of the TDM410 card sho...

Page 21: ...g 410 Series modules You will need this information during the Asterisk configuration The ports available for use on the Analog 410 Series cards are continuous The cards can accept 4 single modules fo...

Page 22: ...Digium Inc Page 22 Chapter 2 Card Installation Figure 2 TDM410 Card with Four Single Modules Single Modules Power Supply Connection 1 2 3 4 1 2 3 4 VPMADT032 Echo Cancellation Module http ArtTel ru...

Page 23: ...Digium Inc Page 23 Chapter 2 Card Installation Figure 3 AEX410 Card with Four Single Modules Single Modules 1 2 3 4 1 2 3 4 Power Supply Connection VPMADT032 Echo Cancellation Module http ArtTel ru...

Page 24: ...of the most common AEX410 configurations The lists are not complete but rather an example of the configurations available It is easiest to identify your card by understanding the naming scheme for ea...

Page 25: ...age 25 Chapter 2 Card Installation Table 2 Example AEX410 Card Configurations Card ID FXO FXS Ports AEX401B 1 FXO module AEX404B 4 FXO modules AEX422B 2 FXS and 2 FXO modules AEX440B 4 FXS modules htt...

Page 26: ...pe of card you received to be sure it is compatible with your PCI slot To determine which slot you have identify it by comparing it to those shown in Figure 4 on page 27 Slot Number 0 AGP Pro Slot 1 6...

Page 27: ...0 card will fit into Slots 1 2 or 3 PCI slots but will not fit into Slot 0 AGP slot or Slot 4 PCI Express slot The AEX410 card is a PCI Express card Slot 4 illustrated above is a 1 lane X1 PCI Express...

Page 28: ...ove the bracket place holder and insert the card into a PCI TDM410 or PCI Express AEX410 slot See Figure 5 Figure 5 Insert the Card 4 If your card has any FXS modules you will also need to connect the...

Page 29: ...I bracket assembly that takes power from an external DC power supply and routes it to two 15 power cables inside the computer You must have an available bracket slot to use the PWR2400B either PCI PCI...

Page 30: ...ed using a patch panel or punch block See Table A 1 on page 56 for the pin assignments Electrical Shock To reduce the risk of injury damage to the unit or your equipment do not attempt to apply power...

Page 31: ...additional information on its configuration setup and features please refer to http www asterisk org For the latest information on setting up and configuring DAHDI drivers for your Digium hardware pr...

Page 32: ...low ing command to list the devices detected by the PCI bus lspci n Confirm that the output from lspci lists a device with Digium s PCI vendor ID which is d161 The screen output should be similar to t...

Page 33: ...ne is not PCI 2 2 or higher or PCI Express compatible and the card will not work with your motherboard 2 Download the latest DAHDI drivers with tools DAHDI is available for download from http download...

Page 34: ...ls Substitute the version of DAHDI for the X X X in the command lines below tar zxvf dahdi linux complete current tar gz cd dahdi linux complete X X X X X X make make install make config Note Executin...

Page 35: ...for the X X in the command below Asterisk is available for download from http downloads digium com pub telephony asterisk wget http downloads digium com pub telephony asterisk asterisk X X current tar...

Page 36: ...y any older Asterisk configuration files that you have in the etc asterisk directory If your installation has failed it may be because you are missing one or more of the build dependencies the kernel...

Page 37: ...ons This chapter provides sample configurations to demonstrate customizing the Asterisk software to meet your individual needs Each section explains basic options as examples Once you have familiarize...

Page 38: ...conf file from the etc dahdi directory 2 Specify the two letter country code for your loadzone and defaultzone This will preload tone zone data and specify a default tone zone for your interfaces The...

Page 39: ...tem conf fxsks fxsks uses kewlstart signalling which is loopstart signalling with disconnect supervision For example a TDM404E card would be configured as the following fxsks 1 4 OR fxsks 1 2 3 4 You...

Page 40: ...1 4 OR fxoks 1 2 3 4 5 An example TDM422E card configuration would be fxoks 1 2 fxsks 3 4 OR fxoks 1 2 fxsks 3 4 6 DAHDI uses modular echo cancellers that are configured per channel The echo cancelle...

Page 41: ...ed in the sample system conf file The following is a typical setup using software based echo cancellation echocanceller mg2 1 4 7 Load DAHDI drivers into the kernel using the modprobe utility The appr...

Page 42: ...Digium Inc Page 42 Chapter 3 Configuration Figure 7 Example dmesg Screen Shot Note Output as shown above may vary depending on the Analog 410 Series card you use http ArtTel ru...

Page 43: ...between DAHDI and Asterisk The following is a sample configuration for a TDM422E card You can place this at the bottom of your chan_dahdi conf file General options usecallerid yes hidecallerid no call...

Page 44: ...cancellation module are encouraged to take advantage of Digium s High Performance Echo Canceler software This commercially licensed software which is made available at no charge to in warranty Digium...

Page 45: ...following line at the bottom default 1234 4242 Mark Spencer root localhost In this example 1234 is the mailbox number 4242 is the password Mark Spencer is the person s name and root localhost is his e...

Page 46: ...00 2 Voicemail 1000 u exten 1000 102 Voicemail 1000 b exten 2000 1 Dial DAHDI 2 20 rt exten 2000 2 Voicemail 2000 u exten 2000 102 Voicemail 2000 b exten 8500 1 VoiceMailMain exten 8501 1 MusicOnHold...

Page 47: ...Your Configuration 1 Start Asterisk by typing asterisk 2 Connect to Asterisk and view the output by typing asterisk vvvvr 3 Dial tone should be present on phones connected to the FXS ports Test your...

Page 48: ...More detailed information is provided at the Asterisk website www asterisk org as well as the Digium Knowledge Base kb digium com You may also obtain assistance by contacting Digium Technical Support...

Page 49: ...vice personnel should install the card Users should not attempt to perform this function themselves FXS Module The FXS module allows an Analog 410 Series card to initiate and send ringing voltage to a...

Page 50: ...line to an FXO port on your Asterisk server to receive voltage from the outside lines Connect the phones to FXS ports on your Asterisk server When the FXO module in your Asterisk Server receives the v...

Page 51: ...ntly asked questions and possible resolutions as identified by Digium Technical Support Multiple resources are available to obtain more information about Asterisk and Digium products Please visit both...

Page 52: ...which DAHDI channels are FXO modules and tune them accordingly Be warned however it takes a significant amount of time for each module to tune A conservative estimate would be somewhere around 2 3 min...

Page 53: ...6 2 You can also set echotraining yes 3 You can also adjust the rxgain and the txgain although it is only recommended to shift between 5 and 5 How can I enable more features To view all of the options...

Page 54: ...parm on your hard drive interface Check the current mode using this command hdparm vi dev IDE Device Use this command to set the drives into UDMA2 mode hdparm d 1 X udma2 c 3 dev IDE Device If you are...

Page 55: ...erisk org lists digium com 3 IRC channel asterisk on irc freenode net Subscription Services Program Digium is dedicated to supporting your Asterisk system by offering full technical support through ou...

Page 56: ...r ports on the Analog 410 Series card s bracket are 6 pin RJ11 ports The pin assignments are identified in Table A 1 Table A 1 RJ11 Telco Port Connector Pin Description 1 Not used 2 Not used 3 Tip 4 R...

Page 57: ...be sure it will accept this PCI card Weight 3 5 oz 99 22 gm with no modules loaded Each single module adds 0 4 oz 11 34 gm VPMADT032 adds 0 63 oz 17 86 gm Interfaces Local Loop Access Industry standar...

Page 58: ...Power Bracket Hardware and Software Requirements 500 Mhz Pentium III or better 64MB RAM Available PCI Slot or PCI Express Slot as described previously Power Consumption The following table lists the p...

Page 59: ...2 Maximum Power Consumption Model Power 3 3V All TDM models 4 25W 5 0V All TDM models 0 1W 5 0V All AEX models 0W 12V AEX TDM404E 0W AEX TDM414E into 1REN 0W AEX TDM411E into 3REN 2 5W AEX TDM422E in...

Page 60: ...at the end of each character Asynchronous communications are often found in internet access and remote office applications attenuation The dissipation of a transmitted signal s power as it travels ove...

Page 61: ...tiplexing techniques to transmit multiple channels over a common medium Cat5 Category of Performance for wiring and cabling Cat 5 cabling support applications up to 100 MHz Cat5E Category of Performan...

Page 62: ...elevision set top boxes DAHDI Digium Asterisk Hardware Device Interface A telephony project dedicated to implementing a reasonable and affordable computer telephony platform into the world marketplace...

Page 63: ...n T1 transmits data at 2 048 Mbps up to 32 voice channels DS0s E3 The European equivalent of North American T3 transmits data at 34 368 Mbps up to 512 voice channels DS0s Equivalent to 16 E1 lines EMI...

Page 64: ...munication Standardization Sector ITU T for an algorithm designed to transmit and receive audio over telephone lines at 6 3 Kbps or 5 3 Kbps G 729a A recommendation by the Telecommunication Standardiz...

Page 65: ...nd therefore have the dominant position in the market interface A point of contact between two systems networks or devices ISO International Standards Organization LED light emitting diode Linux A rob...

Page 66: ...ngle communications line or channel See multiplexing PBX private branch exchange A smaller version of a phone company s large central switching office Example Asterisk PCI peripheral component interco...

Page 67: ...unications network which uses telephones to establish connections between two points Also referred to as the dial network QoS quality of service A measure of telephone service as specified by the Publ...

Page 68: ...neous transmission of multiple data streams into a single high speed data stream TDM separates signals by interleaving bits one after the other telco A generic name which refers to the telephone compa...

Page 69: ...Digium Inc Page 69 Appendix C Glossary and Acronyms V volts VoIP Voice over IP Technology used for transmitting voice traffic over a data network using the Internet Protocol http ArtTel ru...