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Service Manual

Model  UL Part Number

XLF50 6909630100

XLF74 6909690100

XLF100 6909700100

7400940000R00

In keeping with our policy of continuous product development, we reserve the right to make changes without notice.

© 2016 Dimplex North America Limited

Dimplex North America Limited

1367 Industrial Road   Cambridge ON Canada N3H 4W3

1-888-346-7539   www.dimplex.com

REV PCN

DATE

00

-

21-JAN-16

IMPORTANT SAFETY INFORMATION

: Always read this manual first before attempting to service this 

fireplace. For your safety, always comply with all warnings and safety instructions contained in this 

manual to prevent personal injury or property damage.

Summary of Contents for THWG XLF100

Page 1: ...2016 Dimplex North America Limited Dimplex North America Limited 1367 Industrial Road Cambridge ON Canada N3H 4W3 1 888 346 7539 www dimplex com REV PCN DATE 00 21 JAN 16 IMPORTANT SAFETY INFORMATION Always read this manual first before attempting to service this fireplace For your safety always comply with all warnings and safety instructions contained in this manual to prevent personal injury or...

Page 2: ...f fire serious injury or death Operation 3 Additional key Combinations 4 Maintenance 5 Exploded Parts Diagram XLF50 6 Exploded Parts Diagram XLF74 7 Exploded Parts Diagram XLF100 8 Wiring DiagramS 9 Preparation for Service 10 Main Control Board Replacement 11 LED Power Distributor Replacement Only XLF74 100 11 Power Supply Replacement 11 Capacative Controls and Display Replacement 12 Media LED lig...

Page 3: ...he corresponding button on the remote when the heater is on Indicated by the Display and a reduced fan speed G Heat Boost Turns the Heater Boost On and Off Runs the unit at the full rated wattage OPERATION Figure 1 General Operation WARNING This electric firebox must be properly in stalled before it is used This firebox operates with Comfort averTM technology which automatically adjusts the fan sp...

Page 4: ...ted by the second digit on the Display changing to show H high and L low J Sleep Timer The Sleep Timer can be set to automatically shut off the fireplace after a preset time from 30 minutes to 8 hours To set the timer press the timer button on the remote repeatedly until the desired time is displayed The Display will display the different times as it is ad justed Once the timer has begun pressing ...

Page 5: ... factory dur ing the assembly operation During shipment installation handling etc the partially reflective glass may collect dust particles these can be removed by dusting lightly with a clean dry cloth To remove fingerprints or other marks the partially reflec tive glass can be cleaned with a damp cloth The partially reflective glass should be completely dried with a lint free cloth to prevent wa...

Page 6: ...Glass 5902890100RP 8 Front Glass 5902900100RP 9 Flicker Motor 2000500900RP 10 Flicker Assembly 5902920100RP 11 6 Light LED Flame Assembly 3001670100RP 12 8 Light LED Flame Assembly 3001670200RP 13 4 Light RGB LED Assembly 2 3001570400RP 14 Media Tray 5902910100RP 15 6 Light Coloured Media LEDAssembly 3001570100RP 16 8 Light Coloured Media LEDAssembly 2 3001570300RP 17 Hardware Kit 9600360100RP 18 ...

Page 7: ...licker Motor 2000480200RP 10 Flicker Assembly 5902920200RP 11 6 Light LED Flame Assembly 3001670100RP 12 8 Light LED Flame Assembly 2 3001670200RP 13 Media Tray 5902910200RP 14 6 Light Coloured Media LEDAssembly 3001570100RP 15 8 Light Coloured Media LEDAssembly 5 3001570300RP 16 Hardware Kit 9600360100RP 17 Large Acrylic Media 1400130300RP 18 Medium Acrylic Media 2 1400150100RP 19 LED Power Distr...

Page 8: ...40200RP 9 Flicker Motor 2000480200RP 10 Flicker Assembly 5902920300RP 11 6 Light LED Flame Assembly 5 3001670100RP 12 Media Tray 5902910300RP 13 6 Light Coloured Media LEDAssembly 5 3001570100RP 14 8 Light Coloured Media LEDAssembly 4 3001570300RP 15 Hardware Kit 9600350100RP 16 Large Acrylic Media 1400130200RP 17 Medium Acrylic Media 2 1400150100RP 18 LED Power Distributor 3001720100RP Accessorie...

Page 9: ...MEDIA LED ASSEMBLY MEDIA LED ASSEMBLY POWER ADAPTER FAN FAN CERAMIC ELEMENT FLICKER MOTOR FLAME LED ASSEMBLY MEDIA LED ASSEMBLY MEDIA LED ASSEMBLY POWER ADAPTER FAN FAN CERAMIC ELEMENT POWER ADAPTER RELAY BOARD MAIN CONTROL BOARD MAIN CONTROL BOARD THERMISTOR THERMISTOR XLF50 XLF74 XLF100 ...

Page 10: ... may differ for the XLF74 and XLF100 1 Turn the breaker off at the electrical panel 2 Remove the front glass assembly by removing the 2 screws 1 on the left and 1 on the right side located just inside the top front vent opening These screws secure the front glass panel to the inside of the fire place Figure 4 3 Lift the front glass assembly out of the unit and care fully place the glass assembly a...

Page 11: ...der as above LED POWER DISTRIBUTOR REPLACEMENT ONLY XLF74 100 WARNING Disconnect power before attempting any maintenance or cleaning to reduce the risk of electric shock or damage to persons CAUTION If unit was operating prior to servicing allow at least 10 minutes for lights and heating elements to cool off to avoid accidental burning of skin Tools required Phillips head screwdriver CAUTION Follo...

Page 12: ...ice instructions before proceeding 1 Remove the plastic media tray by removing the 4 screws 2 on the left and 2 on the right of the tray Figure 7 2 Lift the plastic media tray out of the unit 3 Remove the front panel by removing the 6 screws 3 on the left and 3 on the right of the tray 4 Locate the LED assembly that needs to be removed 5 Disconnect the wiring connections at either end 6 Remove the...

Page 13: ... 7 2 Lift the plastic media tray out of the unit 3 Remove the front panel by removing the 6 screws 3 on the left and 3 on the right of the tray 4 Remove the two access covers located on the bottom right hand side by removing the screws securing them to the unit 5 Remove the flicker motor mounting bracket from the unit 6 Remove the 2 screws holding the flicker motor to the mounting bracket Gently p...

Page 14: ...move the 10 screws that secure the heater assem bly retaining bracket to the unit Remove the bracket and set aside 2 Locate and remove the 4 screws that secure the as sembly to the unit CAUTION When removing the blower assembly mount ing screws support the assembly to prevent any damage to the unit 3 Disconnect the wiring connections noting their original locations NOTE Using a flat head screwdriv...

Page 15: ...tion Section The batteries in the remote control are dead Install new battery into the remote control Defective remote control Replace the remote control Defective capacative control assembly Replace the capacative control assembly Defective main control board Replace the main control board Flame Frozen Loose wiring Check wiring connections Defective Flicker Motor Replace Flicker Motor Defective m...

Page 16: ... Refer to Operation Section Heater turned off too early If the heater is turned off before it has run for 2 min utes the fan will continue to run for 2 minutes to fully cirulate air Loose wiring Trace wiring in unit Defective Heating Element Replace Heating Element Heating element is glowing red Normal Operation Small glowing sections of the element are consid ered normal Defective Heating Element...

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