Displays2go DGSNFSTCH43, User Manual

Page 1: ...gnage Scan QR code to visit the product page Operating Instructions for Digital Signage Note Before using the product please read the instructions carefully Do not attempt to disassemble this product If the product does not work properly please call our Customer Service Department at 1 844 221 3393 ...

Page 2: ...Desktop 9 Description of Wallpaper Switch 10 File Manager 10 Local Settings 11 Status of Menu bar 12 DiViEx APP Introduction 12 System requirements 12 How to upload media files 12 Settings 14 Edit picture 14 Music 15 Factory Reset 16 Screen Rotation 17 Choose System Language 17 Technical Specifications 19 Troubleshooting 22 Cleaning and Maintenance 23 Names and Contents of Toxic and Hazardous Subs...

Page 3: ...om Displays2go We have considered the factors to ensure personal safety in product design and have tested rigorously at the factory However improper installation and use may result in electric shock and fire In order to safely use maximize performance of the unit and extend the life of the product please read and follow all instructions carefully before using the product Keep the instructions for ...

Page 4: ...t pull the cord to remove the plug Do not connect too many plugs to one outlet in parallel or else it may cause fire due to excessive power consumption Do not approach the Digital Signage with open flame e g a lighted candle or else it may cause electric shock or fire Do not put any sharp objects metal or liquid into the vents or let them touch the signal terminals to avoid short circuit product d...

Page 5: ...y the warranty The power of the Digital Signage can be cut off by pulling out the plug If the LCD screen ruptures and the liquid splashes on the skin please rinse for 15 minutes with clean water immediately and consult your doctor To carry the Digital Signage with hands please grab and hold the edges do not apply pressure on the panel Use the Digital Signage properly Use in proper lighting conditi...

Page 6: ...ssembly 1 Open the top cover as shown in Fig 2 2 Remove EPE on both sides of the box as shown in Fig 3 3 Take out the base from the package as shown in Fig 4 4 Carefully lift out the unit as shown in Fig 5 and place it on the shipping box avoid scratching Fig 6 5 Assemble the base and the unit with dedicated screws using hex socket wrench as shown in Fig 6 Fig 1 Fig 2 Fig 3 Fig 4 Fig 5 Fig 6 Fig 7...

Page 7: ...mobile unit install 4 casters to the metal base by threading them into the holes on the bottom of the base Tighten all casters with a 14mm wrench 2 Connect the base and the digital poster with provided screws Tighten all screws with an Allen wrench 3 The assembly is finished ...

Page 8: ...th new batteries if the remote control won t be used for a long time or the batteries are run out please take out the batteries to avoid corrosion due to battery leakage which will damage the remote control Do not use batteries of different types or mix new batteries with old ones Always replace the batteries in pairs Do not put the batteries in fire or charge or disassemble them or charge short c...

Page 9: ...n it on if you press the switch button O the Digital Signage enters standby state When powered on enter System Assistant and press the button on the remote control and the Digital Signage enters standby state About Launch Desktop Description of Desktop Icons Icon Function Main applications Back Home page Background applications Sound Sound Hide Home Button ...

Page 10: ...Display setting menu click Gallery or Wallpaper 4 Then select an image you would like to set up as background 5 Confirm the selection by clicking Set wallpaper File Manager 1 Click the Main Apps button in the Home page to enter the APPS menu interface Fig 2 2 Click the Explorer icon in the APPS menu interface Fig 2 and enter Explorer menu Fig 3 3 Click options in the Explorer menu to read the file...

Page 11: ... Fig 2 and enter Wi Fi menu Fig 3 3 Click options in the Wi Fi menu and set up different options Fig 1 Fig 2 Fig 3 Description of Settings Interface shown on the right Icon Function WIFI switch Bluetooth Data usage Display Notifications Sound Apps Screenshot Setting Storage Battery Memory Users Location Security Accounts Google Languages input Backup reset Date time ...

Page 12: ...88 ROM 16GB Operating system Android 7 1 How to upload media files Step 2 Plug in your USB drive to the computer Open the drive in Windows Explorer and create a new folder rename it MediaFolder As shown below Open MediaFolder create 3 subfolders and change their names to Images Videos Music Copy the media files to be displayed in the slideshow and paste to the appropriate new folder Images or Vide...

Page 13: ...G BMP PNG Video MPEG1 MPEG2 MPEG4 H 264 H 265 WMV MKV TS flv Music AAC MP3 AMR OGG PCM Step 3 Plug the USB drive into the device and click the DiViEx APP Step 4 When the screen shows Copy finished after Usb Disk the media files are ready to be displayed ...

Page 14: ...e in and fade out effects Edit picture This function shows all pictures you can edit all pictures and remove it Crop There are four corner handles and four border handles to crop the picture Click and drag a handle to reshape the image to any size you need Filter You can browse and try different filters in the filter gallery below the image The APP support the following filter AUTO_FIX BLACK_WHITE...

Page 15: ... Click to delete unwanted pictures Music List all music files in the Playlist library Add music to Playing List Music Background music from Playlist Library Click right arrow music title will show in the Playlist Music on the right ...

Page 16: ... the playlist click the left arrow in the playlist Factory Reset 1 Go to Settings then click Backup reset Fig 1 2 Click Factory data reset Fig 2 3 Choose Erase SD card then click RESET DEVICE to get the unit to default settings Fig 3 Fig 1 Fig 2 Fig 3 ...

Page 17: ...ree to Rotate screen then click Confirm after the restart the screen will be rotated Fig 3 Fig 1 Fig 2 Fig 3 Choose System Language 1 Get into Settings then click Language input Fig 1 2 Click Languages then click Add a language Fig 3 3 You can add the required system language Fig 4 4 Drag the system language you just added up to the front Fig 5 Fig 1 Fig 2 Fig 3 ...

Page 18: ...18 DISPLAYS2GO Fig 4 Fig 5 ...

Page 19: ... 940 9 H mm 529 3 V mm Chromaticness 16 7M Power supply Voltage 100V 240V 50 60Hz Power Consumption 95W Environment Operating temperature C 0 40 C Storage temperature C 10 60 C Storage humidity 10 60 RH Non condensing Operating humidity 20 80 RH Non condensing Maximum operating time hrs day 18 hours Functions Operating system Android 7 1 Processor RK3288 quad core RAM 2G Built in memory 16G Decodi...

Page 20: ...edule power on off Yes System update USB compatible App installation Support download and installation I O interfaces TF N A Ethernet RJ45 1 HDMI 1 VGA N A Headset N A USB 3 SIM N A Structure Net weight 50kg Gross weight 64kg Unit dimensions W D H 640 66 1760mm Package dimensions W D H 1830 240 790mm Shell material Aluminum profile sheet metal Shell color Silver Black Language OSD English Simplifi...

Page 21: ... WMV MKV flv MP3 MP4 MOV If unit is connected to Wi Fi go to YouTube and play video that has sound Unplug unit wait 20 seconds plug unit back into outlet and try again Try playing the content on a different device smart phone computer or tablet If all of the above have been checked and the issue is not resolved contact a customer service representative No picture but sound is working Content file ...

Page 22: ...acturing No charge for replacements Parts lost or damaged by the customer There is charge for replacements Contact a customer service representative Having problems with installing software or getting content to play Did you purchase the DisplayIt Xpress software from Displays2go Did the customer purchase or downloaded another 3rd party software onto the product If you purchased DisplayIt Xpress s...

Page 23: ... video While the video is playing click on the video and there should be 3 dots in the top right corner Click on the 3 dots play check desired Loop option If all of the above have been checked and the issue is not resolved contact a customer service representative Cleaning and Maintenance 1 Avoid strong vibration or impact on the product 2 Keep the product dry to avoid possible damage by moisture ...

Page 24: ...ic and hazardous substances or elements in the part is higher than the limit specified in GB T 26572 2011 standard The table shows that the machine contains harmful substances inside The data is provided by material suppliers and verified by the company according to the material type Some materials contain harmful substances that can t be replaced in present technology We are dedicated to improvin...

Page 25: ... used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or ...