Dolby Laboratories iMeet, Configuration Manual

Page 1: ...Dolby Conference Phone Configuration Guide for iMeet Version 4 1 5 October 2018 ...

Page 2: ...by Atmos Dolby Audio Dolby Cinema Dolby Digital Plus Dolby Digital Plus Advanced Audio Dolby Digital Plus Home Theater Dolby Home Theater Dolby Theatre Dolby Vision Dolby Voice Feel Every Dimension Feel Every Dimension in Dolby Feel Every Dimension in Dolby Atmos MLP Lossless Pro Logic Surround EX All other trademarks remain the property of their respective owners Patents This product is protected...

Page 3: ...Specifying a proxy configuration with a PAC URL 15 2 6 2 Specifying a conferencing app specific proxy server 16 2 7 Voice VLAN settings 17 2 8 Configuring the firewall 18 2 9 Setting the phone display name 18 2 10 Setting phones to personal mode 19 2 11 Reserved configuration parameters 20 3 Configuring iMeet 21 3 1 Setting iMeet configuration parameters 21 3 2 Known issue with v3 0 0 and 3 0 1 fi...

Page 4: ...ed documentation Review all of the Dolby Conference Phone documentation to ensure that the phone is set up correctly so that you have the best conferencing experience possible These documents are available Dolby Conference Phone Administrator s Guide This guide explains how to set up and provision the Dolby Conference Phone Dolby Conference Phone Quick Start Guide This guide describes the contents...

Page 5: ...ypertext Transfer Protocol HTTP or Hypertext Transfer Protocol Secure HTTPS when it boots up for the first time The phone also periodically checks for and automatically downloads new versions If an HTTP proxy is required for connecting the phone to the app deployment server the phone can utilize the HTTP proxy to download the conferencing app PGi deploys new versions of the conferencing app when t...

Page 6: ...rotocol FTP HTTP and HTTPS for provisioning it also supports automatic provisioning server discovery through a Domain Name System DNS SRV record Proxy server In certain customer environments an HTTP proxy server may be required to allow network clients to connect to an Internet server The Dolby Conference Phone supports the HTTP proxy server which can be either statically configured or dynamically...

Page 7: ...les on Dolby Conferencing Console or your provisioning server enable the phone to connect to the PGi infrastructure 4 The phone accesses the app deployment server and downloads the conferencing app Once the download is complete the phone loads the conferencing app 6 The responding instructions from the PGi web and call control services connect the phone to the infrastructure to join an audio confe...

Page 8: ...iagnose and resolve issues Because the Dolby Conferencing Console acts as a provisioning server you can avoid the complex task of setting up your own provisioning server In addition a RESTful application programming interface API and SNMPv2 protocol simplify integration into PGi enterprise network management platforms For more information about setting up and using Dolby Conferencing Console or a ...

Page 9: ...be installed with adequate CA certificates to allow for successful TLS negotiation The software on the phone already includes the CA certificates needed for the iMeet conferencing app The phone can load additional CA certificates Dolby Conferencing Console also supports easy to use mechanisms for deployment 1 5 3 iMeet conferencing app The iMeet conferencing app provides a customized interface for...

Page 10: ... Power over Ethernet PoE Once your phone is plugged in many settings may be automatically detected Procedure 1 Plug in the phone If the customer network is already set up with either Dynamic Host Configuration Protocol DHCP option 66 or DNS SRV record the phone automatically detects the presence of Dolby Conferencing Console or a provisioning server which saves you having to manually enter data If...

Page 11: ...ificate authority list we recommend that you use local setup with the Dolby Conferencing Console for 802 1X The Dolby Conferencing Console makes it easier to distribute the certificate For more information see 802 1X deployment with Dolby Conferencing Console Procedure 1 If a based authentication method is selected by the authentication server you are prompted to review the server certificate info...

Page 12: ...Scroll down until you see the IP address 3 Enter this URL in the browser address bar If a security warning displays accept the warning and proceed https your phone IP address 4 Log in to the Dolby Conference Phone using the default credentials Username admin Password 1739 2 4 Configuring the operational mode You can configure the Dolby Conference Phone for either Conferencing mode or Dual mode Abo...

Page 13: ...chronize the clocks on all of the phones in the network You must specify Network Time Protocol NTP servers in the network settings so that you can use features like the calendar and other functionality dependent on accurate time and date About this task We recommend that the Dolby Conference Phone and the Intel NUC reference the same NTP server Default NTP servers are available However if your net...

Page 14: ...a complete description of this functionality see the Dolby Conference Phone Administrator s Guide The information listed in this table is required Attributes Description Proxy server address IP address Proxy server credentials User name and password If the proxy server requires devices to authenticate before being allowed access then a user name and password are required In many cases networks req...

Page 15: ... in dynamically allocating proxy resources in your network Additionally you can use one of these methods to specify the proxy configuration Use the phone web interface a Navigate to Settings Network Proxy b Switch Enable WPAD to On and then complete these steps Drag Proxy Server Login Name to the device configuration In the Network Proxy UserName field type a proxy authentication user name Drag Pr...

Page 16: ... app specific proxy server using Dvms Proxy x configuration parameters About this task If your network does not implement a PAC file configure a conferencing app specific proxy server If both proxy configuration methods are implemented the Dvms Proxy x parameters for conferencing app network communications are used the PAC file is not utilized For more information on proxy setup see the Dolby Conf...

Page 17: ...gh LLDP discovery If you do not want to place your phone on the voice VLAN you must disable LLDP Does the Voice VLAN have access to the Internet via these proxies If no the phone cannot be placed in the voice VLAN and must be placed in the data VLAN Note You may have to disable LLDP to achieve this About this task The Dolby Conference Phone supports LLDP VLAN autodiscovery By default the phone use...

Page 18: ...backend server enabled for Dolby Voice see the iMeet deployment guide created and provided by PGi for information about which firewall ports and outbound destination address ranges need to be opened 2 9 Setting the phone display name The display name on the phone will appear in the conference roster when the phone joins conference calls so this should be configured to a meaningful name Use one of ...

Page 19: ...ne functions in public mode No setup by a host or participants is required When personal mode is enabled hosts can save their access number and host passcode on the Dolby Conference Phone They can avoid reentering information each time they host a meeting You can switch the phone from public mode to personal mode from either Dolby Conferencing Console or the phone web interface Use the Dolby Confe...

Page 20: ...and should not be included in any provisioning server configuration Do not use these configuration parameters Dvms Custom Parameter1 Dvms Custom Parameter2 Dvms Custom SecureParameter1 For more information see Utility functions on page 25 Configuration procedures Dolby Conference Phone version 4 1 Configuration Guide for iMeet 5 October 2018 20 ...

Page 21: ...ters The phone does not connect to iMeet by default You must configure the phone to automatically connect to iMeet About this task We recommend that you use Dolby Conferencing Console to manage your devices but the information in this topic applies when using a provisioning server or the phone web interface Procedure Add these configuration parameters to the device configuration with these setting...

Page 22: ...Conferencing Console 1 From Dolby Conferencing Console select a device and then click the Edit device configuration button 2 From Dolby Voice Conferencing Service Service drag Logo to the device configuration 3 In the Dvms Service Logo drop down list select Disabled From the phone web interface 1 Navigate to Settings Dolby Voice Conferencing Service Service 2 In the Logo drop down list select Disa...

Page 23: ...ice and then click the Edit device configuration button 2 From Dolby Voice Conferencing Service Service drag Service provider to the device configuration 3 In the Dvms Service Provider drop down list select Custom From the phone web interface 1 Navigate to Settings Dolby Voice Conferencing Service Service 2 In the Service provider drop down list select Custom Configuring iMeet Dolby Conference Pho...

Page 24: ...device configuration 3 In the Features OperationMode field select Conferencing Only Mode or Dual Mode From the phone web interface 1 Navigate to Settings Features 2 In the Operation Mode drop down list select Conferencing Only Mode or Dual Mode Results You are ready to start hosting and joining iMeet meetings from the phone For more information see Dolby Conference Phone User s Guide for iMeet Not...

Page 25: ...ce and then click the Edit device configuration button 2 From IP PBX Settings Server drag SIP Domain Name to the device configuration 3 In the SIP Domain Name field enter any domain name From the phone web interface 1 Navigate to Settings IP PBX Settings Server 2 In the SIP Domain Name field enter any domain name 3 3 Utility functions The iMeet app uses certain configuration parameters for local s...

Page 26: ...ing URL that does not have a meeting associated with it Invalid input The meeting could not be found Verify that the access number and host dial in passcode are still valid The user provided an invalid access number and host dial in passcode combination Invalid input Incorrect host dial in passcode The host dial in passcode is incorrect Verify the meeting information The user provided an incorrect...

Page 27: ...reported to the PGi support team Network There was an issue connecting to the meeting Contact your IT administrator if this issue persists There was an issue communicating meeting changes to the conference service Trying again will probably correct the issue If the problem persists it can indicate a problem with the networking setup or conditions Network Connection timeout There was an issue with ...

Page 28: ... Japan jpcare imeet com 4 4 Manually overriding DHCP assigned DNS settings If you want to use another set of DNS settings or if you do not have a valid DNS configuration you can manually override the DHCP assigned DNS settings About this task You can manually assign the domain name the DNS server address and the alternative DNS server address Note When dual VLAN configuration is enabled manual ove...

Page 29: ...4 Enable Manual DNS 5 Modify the Domain name the DNS server 1 and the DNS server 2 as required and tap Troubleshooting Dolby Conference Phone version 4 1 Configuration Guide for iMeet 5 October 2018 29 ...

Page 30: ...cation of websites and keeps user information private IP Internet Protocol IP address Internet Protocol address A numerical identifier assigned to a device that is a member of a network that uses the IP for communication LDAP Lightweight Directory Access Protocol An application protocol for querying or modifying items in corporate directories that allows sharing of information about users devices ...

Page 31: ... addressed transmitted routed and received at the destination Part of the Internet protocols communications suite TLS Transport Layer Security A cryptographic protocol designed to provide communications security over a computer network UDP User Datagram Protocol A communications protocol that uses no handshaking dialogues to establish a connection with the remote host UDP is a member of the IP sui...