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A89995_A 

©

2019 All rights reserved.

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BEST is a trademark of dormakaba USA Inc.

Tools Needed

Herramientas necesarias
Outils nécessaires

Drill Bit

Broca de taladro
Mèche

#2 Phillips
Screwdriver

Destornillador
Phillips N.º 2
Phillips n° 2
Tournevis

A

Gateway

Compuerta
Passerelle

B

(2x)

Antenna

Antena
Antenne

C

Mounting Bracket Assembly

Conjunto del soporte de montaje
Assemblage de support de montage 

D

Ceiling Grid Bracket Assembly

Conjunto del soporte de la rejilla del techo
Assemblage de support de l’élément plafonnier

E

(2x)

#6-32 x 3/4" Machine Screw

Tornillo para máquina N.º 6-32 x 19 mm (3/4 pulg.)
Vis mécanique no 6 à 32 filets x 19 mm (3/4 po) 

F

#6-19 x 1/4" Retaining Screw 

Tornillo de retención N.º 6-19 x 6.4 mm (1/4 pulg.)
Vis de fixation no 6 à 19 filets x 6 mm (1/4 po)

Ethernet Cable 

Cable de Ethernet  
Câble Ethernet  

H

Omni-Directional Antenna Kit

Kit de antena omnidireccional 
Kit d'antenne omnidirectionnelle 

I

Integrated Portal Gateway Enclosure

Gabinete de compuerta de portal integrado
Enceinte de passerelle avec portail intégré 

J

G

AC/DC Power Converter

Conversor de alimentación CA/CC 

Convertisseur de secteur CA/CC

1

Wi-Q Gateway Installation Instructions

Instrucciones de instalación de la compuerta Wi-Q

Instructions pour l'installation de la passerelle Wi-Q

Drill

Taladro
Foret

Develop a Site Plan

NOTE:

  Powered with 110VAC or with PoE,

PoE class 1 device

NOTA:

  Alimentado con 110 V CA o con PoE,

dispositivo de clase 1 PoE

REMARQUE :

 Alimenté par 110 VCA ou un dispositif

d’alimentation par Ethernet de classe 1

2

Position Gateways

3

Mount Gateways

A

D

B

(2x)

C

Drop ceiling
installation only

solo para instalación

en techo colgante
installation sur faux

plafond uniquement

Two #6 x 1/4"set
screws included

incluye dos tornillos de fijación

N.º 6 x 6.4 mm (1/4 pulg.)
deux vis de calage no 6 x 6 mm

(1/4 po) sont incluses

Once all the door hardware and controllers have been installed, 
you are ready to determine the final placement of the Gateways 
using the results from the Wi-Q Site Survey.  The Site Survey 
helps you determine the number and optimum location of the 
Gateways and verify the signal strength before permanently 
installing the Gateway hardware.  It is important to perform the 
Site Survey process as many times as needed to determine the 
optimal positions of the Gateways that allow a strong signal 
connection to be achieved for all of the locks.

Refer to the 

Wi-Q User Guide

 for more information.

You will need to test the signal strength at all the door locations 
near the perimeter of the coverage area as well as any location 
where a physical obstruction may cause interference.

Once the optimal location of the Gateway has been determined, 
the Gateway may be permanently mounted.  

The Gateway can be installed on a variety of surfaces, including:
 

1.  Drop ceiling

 

2.  Wall or rigid ceiling (such as drywall,   

 

 

  concrete, paneling, or similar material)

  3. Shelf
 

4.  Electrical box

 

5.  Integrated Portal Gateway (IPG) enclosure

Create a site plan to define the area you want to control and 
the appropriate location of the Gateway.  The Gateway should 
be installed in a centralized location and near a network 
connection. 

Transmit range from the Gateway to the controller varies 
based on the building construction.  Site characteristics such as 
reinforced concrete walls could interfere or weaken the signal; 
open spaces and low interference can increase signal strength.

Refer to the 

Wi-Q User Guide

 for more information.

F

Optional to use

uso opcional
utilisation facultative

J

Optional and
sold separately

opcional y
se vende por separado
facultatif et
vendu séparément

I

E

(2x)

Electrical box/IPG

installations only

solo para instalaciones
en cajas eléctricas/IPG
installations avec boitier
électrique/IPG uniquement

G

uso opcional,
no es necesario si es
alimentado por POE

Optional to use,
not needed if
powered by PoE

utilisation facultative,
non nécessaire si
alimenté par Ethernet

H

no incluido,
requerido
para la instalación

Not included,
required
for install

non inclus,
requis
pour installer

Optional and
sold separately

opcional y
se vende por separado
facultatif et
vendu séparément

BEST Access Solutions 

Knowledge Base

https://support.bestaccess.com/hc/en-us/articles/
201179876-Wi-Q-Hardware-Templates-Instructions

Summary of Contents for BEST Wi-Q

Page 1: ...e Survey helps you determine the number and optimum location of the Gateways and verify the signal strength before permanently installing the Gateway hardware It is important to perform the Site Survey process as many times as needed to determine the optimal positions of the Gateways that allow a strong signal connection to be achieved for all of the locks Refer to the Wi Q User Guide for more inf...

Page 2: ...assembly C into the four hooks of the ceiling grid bracket assembly D until it is centered 3 The gateway antennas B 2x will be on the end of the mounting bracket assembly C with the narrow tab 1 2 4 Tighten the two 6 x 1 4 set screws included in assembly C using a 2 Phillips screwdriver Connect the Ethernet cable H and the DC power cable G to the gateway A The cables must exit the ceiling in the a...

Page 3: ...T CABLES SLIDE SNAP ON GATEWAY INSTALL RETAINING SCREW INSTALL ANTENNAS ROUTE CABLES F C H G H A A A C G B 2x 1 Connect the Ethernet cable H and the DC power cable G to the gateway A 2 Route the Ethernet cable H and the DC power cable G into the channel on the bottom of the gateway A NOTE Anchors and screws not included NOTE Ethernet cable H not included required for install DC power cable G optio...

Page 4: ...CH MOUNTING BRACKET ASSEMBLY F H C G A A C A Install the antennas B 2x onto the gateway A using 4 6 in lb torque 1 2 INSTALL ANTENNAS A B 2x 1 1 Connect the Ethernet cable H and the DC power cable G to the gateway A 2 Route the Ethernet cable H and the DC power cable G into the channel on the bottom of the gateway A CONNECT CABLES A B 2x B 2x E 2x 1 Connect the Ethernet cable H and the DC power ca...

Page 5: ...eparately anchors and screws not included 2 Slide the gateway A onto the mounting bracket assembly feet C until it snaps into place 3 The omni directional cable I will pass through the holes in the top of the IPG enclosure J 5 I A 1 Install the antennas B 2x onto the gateway A using 4 6 in lb torque The antennas B 2x must be oriented vertically when installed 1 Install the Omni Directional Antenna...

Page 6: ...señal para todas las cerraduras Consulte la Guía del usuario de Wi Q para obtener más información Deberá probar la intensidad de la señal en las ubicaciones de todas las puertas cerca del perímetro del área de cobertura así como las ubicaciones donde una obstrucción física pueda provocar interferencias 3 Montaje de las compuertas Una vez que se haya determinado la ubicación óptima de las compuerta...

Page 7: ...su lugar 3 Las antenas B 2x pasarán a través de los orificios de la parte superior del gabinete IPG J NOTA El gabinete IPG J es opcional y se vende por separado PASO 5 6 OPCIÓN 2 INSTALE EL KIT DE LA ANTENA 1 Kit de la antena Instale el kit de la antena omnidireccional I en la compuerta A DESLICE ENCASTRE EN LA COMPUERTA 2 Kit de la antena Deslice la compuerta A en la base del conjunto del soporte...

Page 8: ...l enceinte IPG J sur le mur à l aide des ancrages et des vis appropriés REMARQUE L enceinte IPG J est facultative et vendue séparément les ancrages et les vis ne sont pas inclus ÉTAPE 2 ACHEMINER CÂBLES Acheminez le câble Ethernet H et le câble d alimentation CC G dans l enceinte IPG J à l aide des entrées défonçables et des passe câbles fournis REMARQUE Le câble Ethernet H n est pas inclus mais i...

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