Doro PAYPHONE ZIRCON, User Manual

Page 1: ...User guide ...

Page 2: ...ve coupler Your Payphone Zircon has a hearing aid coupler so that it can be used by people with post aural hearing aids Memory buttons for phone numbers You can program phone numbers such as the local taxi firm or credit card company so that callers can call them without having to know or dial the whole number New coin programming You can program new coins or tokens for your customers to use Owner...

Page 3: ...3 Follow on button ...

Page 4: ...4 Cash Box area ...

Page 5: ...Setting up 6 Basics 16 Extras 22 Help 35 Technical 37 Hints and tips boxes Helpful hints and tips to help you get the most from your Payphone Zircon are in grey boxes 5 ...

Page 6: ...e in place Serial number You use your PIN Personal Identification Number for checking how much money your Payphone Zircon has taken and for programming It is written on the label on the handset When you re sure you can remember your PIN and before you let people use your Payphone throw the label away If you think someone else might know your PIN change it as soon as you have set up the Payphone se...

Page 7: ...the Payphone To operate correctly your Zircon payphone can only be connected to a Telstra ELQ 50 Hz payphone line Please contact Telstra to make sure your line is compatible with your payphone 7 There s a space at the back of the Payphone so that you can put it directly over the phone socket to keep the cord safe and stop anyone from removing the phone plug Cut out for phone plug ...

Page 8: ...ll take the weight You will need four suitable wall fixings We have provided a fixing kit for a solid wall 1 Unlock the cash box and lift the top cover 2 Remove the cash tray 3 Squeeze the catch on the phone cord plug and gently pull it out of the socket underneath the top cover 4 Unclip the phone cord from the plastic clips 8 ...

Page 9: ...s on the wall 8 Screw the Payphone base to the wall If you put the back of the Payphone over the socket make sure you store the spare cord out of the way 9 Replace the top cover make sure the coin slot guide is outside the base 10 Plug in the phone cord make sure the catch clicks into place 11 Clip the phone cord into the plastic clips 12 Replace the cash tray and close and lock the top cover make...

Page 10: ...ve the rubber feet from the base of the Payphone 3 Drill through the two hole points in the base of the Payphone 4 Place the phone on the table and mark the position of the holes 5 Drill the table holes 6 Screw the Payphone to the table 7 Replace the cash tray and lock the cash box Remove the plastic cover from the phone number label under the handset and write in your phone number Before fixing y...

Page 11: ...ho should be contacted about complaints the full address of where the payphone is located details of any other phones connected to the same line These could be used to overhear calls on the Payphone Checking your phones If you have more than one phone or other piece of equipment plugged into your line remember that each of them uses the signal that comes down the phone line The signal is only stro...

Page 12: ...the first two letters of the feature s name and then press For instance to program the money dial MO which is 66 confirms you have finished a part of the code and ends each code remember to always press to confirm the options you ve chosen Memory 3 starts each code Memory 4 Memory buttons used to choose options and set values for features Display window shows the features and options as you progra...

Page 13: ...t Instructions on changing your PIN are on page 31 4 Press The Display shows MONEY If the display shows PIN the PIN was incorrect try entering it again 5 Press 69 The display shows TEL 6 Enter the full STD telephone number of the payphone eg 02 96746099 The display shows the keyed number If the wrong number is inputed press the REDIAL button to delete and input the whole number again 7 Press The d...

Page 14: ...elp calculate the call time DIALLING Tone Most exchanges use Tone dialling which means that your phone makes musical notes as you dial If your exchange doesn t use Tone dialling change to Pulse dialling INCOMING CALL Allowed You can choose whether to allow calls to be made to the Payphone CHARGES Unit Fee You can choose how much you charge for calls MEMORY You can program four phone numbers such a...

Page 15: ...IFICATION TONE On If an Operator calls your number the tone tells them that Zircon is a payphone and that they should avoid connecting reverse charge calls You can switch it off if you wish OPERATOR TONE On When calling the Operator the tone tells them that Zircon is a payphone and that they should avoid connecting free calls from it You can switch the tone off if you wish PRIVACY Off If you have ...

Page 16: ...turn any unused coins 5 Check the display The display shows how much money is left 10 seconds before the money runs out the display flashes and the pips sound 6 Add more coins to continue the call More coins can be added at any time during the call remember that the Payphone does not return unused coins To make another call If there is at least the minimum fee left at the end of a call callers can...

Page 17: ...when you dial numbers that are programmed as free You do not need to put any coins in to start the call and you will be able to start talking straight away When to put in coins Callers should wait for their call to be answered before putting in coins Callers must put in the minimum fee before they can speak to the person who answers More coins can be added at any time during the call any unused co...

Page 18: ... box key to the locked position and remove the key The display shows OWNER CALL 5 Dial the number If you want to make another call pressFOLLOW ON don t hang up When you have finished your calls hang up Your Payphone Zircon will be ready for payphone calls after 3 seconds on hook Lift the handset and answer the call You ll hear a beep that lets the Operator know that this is a payphone and that the...

Page 19: ... switch it off altogether 1 Unlock the cash box and lift the top cover 2 Switch the ringer to the volume you want 3 Close the cover and lock the cash box Press VOLUME while you are on a call The volume will increase PressVOLUME again to return it to the normal level ...

Page 20: ...ress The display will show how much money the Payphone has taken since it was last reset You can leave the amount unchanged or reset to 0 00 To leave the amount unchanged 1 Press again to see how much money has been taken since the Payphone was first used 2 Turn the cash box lock to the locked position and remove the key 3 Replace the handset To reset to Cash 0 00 1 Press 0 the display shows 0 00 ...

Page 21: ...it was first used 3 Pressing other Memory keys shall indicate metering events for those numbers press to return to COUNT 4 Turn the cash box lock to the locked position and remove the key 5 Replace the handset You need the cash box key to do this 1 Unlock the cash box and lift the top cover 2 Empty the cash box tray 3 Replace the tray and lock the cash box Locking the cash box Always try lifting t...

Page 22: ...de but you know what the feature is called press dial the first two letters of the feature s name and then press For instance to program the money dial MO which is 66 Memory 3 starts each code Memory 4 Memory buttons used to choose options and set values for features Display window shows the features and options as you program them Dialling buttons used to enter numbers and letters Memory 1 Memory...

Page 23: ...feature to suit you Setting the dialling mode 24 Setting the minimum fee 24 Barring incoming calls 25 Setting call charges 25 Programming the Memory buttons 26 Programming new tokens or coins 27 Programming fake coins or tokens slugs 28 Stopping a coin from being used to make calls 28 Programming the exception codes 29 Barring calls 30 Setting the identification tone 31 Setting the Operator tone 3...

Page 24: ...e that callers must pay for a local national mobile Premium and international call They will not be able to start a call for less than the amount you choose 1 Start programming if you haven t already 2 Press 64 The display shows MIN L 1 indicating the minimum fee for a Local call is 1 Unit Fee 3 Press Memory 3 to increase the fee or Press Memory 4 to decrease the fee 4 Press The display blinks to ...

Page 25: ...vent which it uses to calculate the intial fee of calls You can change the intial fee by altering the number of unit fees the caller must pay for a local national mobile premium or international call 1 Start programming if you haven t already 2 Press 24 The display shows UNIT 50c indicating the unit fee 3 Press Memory 3 to increase the fee or Press Memory 4 to decrease the fee 4 Press The display ...

Page 26: ... the memory button and start again 4 Press the Memory button you want to use to call this number The display shows the type of call band the Payphone would normally use for charging a call to that number there are details of the bands on page 30 5 Press Memory 2 to choose the type of call you want this call to be charged as The display shows the call type 6 Press The display shows ENTER TEL 7 Cont...

Page 27: ...way there are more details on making calls on page 16 You can program your Payphone Zircon to recognise and accept a new token or coin Your Payphone will be better at recognising the new token or coin if you use eight of them For example if you want to program a token used in games machines as having a value of 20c insert eight of the tokens when the instructions below tell you 1 Start programming...

Page 28: ... from being used to make calls perhaps if their design changes or they are withdrawn from circulation 1 Start programming if you haven t already 2 Press 26 The display shows COIN 20c to show that 20c pieces are allowed 3 Press Memory 3 if you want to stop 20c pieces from being used to make calls The display shows COIN 20c 4 Press The display blinks to confirm your choice 5 Press Memory 1 to move o...

Page 29: ...es 1 Start programming if you haven t already 2 Press 39 and keep pressing until The display shows 3 Enter the number up to nine digits 4 Press The display shows LOCAL 5 Press Memory 1 to choose the call type that you want phone numbers that begin with this number to be charged as 6 Press The display shows 7 Continue programming your remaining exception codes 8 Program another feature or lock the ...

Page 30: ...allow calls 5 Press The display blinks to confirm your choice 6 Program another feature or lock the cash box remove the key and replace the handset Name Types of calls barred FREE Calls that are normally free such as 1800 OPERATOR Calls to the Operator such as 12x INTERNATIONAL Calls to other countries PREMIUM Calls to information services such as 005x and 19x numbers MOBILE Calls to mobile phones...

Page 31: ...another feature or lock the cash box remove the key and replace the handset The tone sounds at the start of calls to the Operator to tell them that the call is from a payphone and that they should avoid connecting reverse charge calls You can switch the tone off if you wish 1 Start programming if you haven t already 2 Press 67 The display shows the tone setting OP TONE means the tone is on OP TONE...

Page 32: ...e 5 Program another feature or lock the cash box remove the key and replace the handset You can change your PIN if you think someone else has found out what it is or if you want a PIN that s easier to remember 1 Start programming if you haven t already 2 Press 74 The display shows SET TO 3 Enter your new PIN 4 numbers must be entered If you make a mistake enter your new PIN again 4 Press The displ...

Page 33: ... other phone from the Payphone 1 Start programming if you haven t already 2 Press 77 The display shows the privacy setting PRIVATE means privacy is on PRIVATE means privacy is off 3 Press Memory 3 to change the setting 4 Press The display blinks to confirm your choice 5 Program another feature or lock the cash box remove the key and replace the handset Transferring calls When you transfer a call f...

Page 34: ...guage setting LANGUAGE means the languages are on LANGUAGE means the languages are off 3 Press Memory 3 to change the setting 4 Press The display blinks to confirm your choice 5 Lift up the top cover 6 Push the lever to release the display cover 7 Turn the card around to show the flags next to Memory 4 8 Replace the display cover Remember to write the Memory services on the card if you have progra...

Page 35: ...utton Every phone has a REN number written on it which is a guide to how much of the signal it uses If the REN numbers of your phones add up to more than 3 they may not work The Payphone Zircon has a REN of 1 A coin has become jammed Carefully try to clear the jam The display shows Emergency calls only Check that the cash box is not full Check that the coin slot is not jammed Your Payphone Zircon ...

Page 36: ...rvice guarantee Call DORO on 02 8853 8433 This guarantee applies as long as the Payphone Has been used only for its intended purpose and has not been subjected to misuse or been wilfully or accidentally damaged Has not been tampered with or repaired by anyone other than Doro its staff or agents If you bought your Payphone Zircon over one year ago 1 Contact your local supplier or 2 Call DORO for as...

Page 37: ...n Operation with either DTMF tone or loop disconnect pulse dialling exchanges Provide inductive coupling to hearing aids those with T selection Maintaining your Payphone Zircon Keep the Payphone clean and make sure that the coin entry and return slots are always free of obstructions Clean the payphone with a soft damp cloth and a little detergent if necessary Do not use solvents or aggressive clea...

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Page 39: ...Remember to allow enough space for you to lift the top cover to empty the cash box tray ...

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