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Help - my magnetic scale DRO is not reading correctly!  

 
You may go to work one day and find that your magnetic DRO scale is no longer reading correctly. This 
document examines what may be causing that to happen, why, and how to fix it.  
 
In general, there are three different scale failures. They are: 
 
 

Flickering

. The last 2 digits on the display window are flickering. As the machine is moved, the 

leading digits change and appear to be correct, but no matter where the machine is moved, the 
last two trailing digits flicker. Cause: Improper readhead/scale orientation. Go to Step 1. 

 

Digits Frozen / Not Moving

. All digits on the display window are "frozen" and do not change 

value regardless of whether the machine is moved or not. Cause: Malfunctioning display or 
readhead. Go to Step 2. 

 

Value Not Correct

. All digits on the display appear to work fine, but the value shown in the 

display window does not match the actual travel. Cause: Improper readhead gap or scale not 
level. Go to Step 3. 

 
1. The hash marks on the readhead, and the hash marks on the scale need to be on the same 'side' for 
the scale to work properly. If the last two digits are flickering, this is a classic sign of a mis-match of hash 
marks between the readhead and the scale. Disconnect the readhead brackets and run the readhead 
back and forth along the scale track by hand (much like a "Hot Wheels" car). Make sure to run the 
readhead with the cable pointing in both directions (ie cable to the left, and then cable to the right) to see 
which orientation is correct. Most likely, orienting the readhead in the opposite direction will instantly 'cure' 
the issue. At times, this may present a problem as the cable may now be pointing in an inconvenient 
direction (like towards the front of the machine). The solution is to swap the scale end for end, and mount 
the readhead in the same orientation as it originally was mounted.  
 
2. There are three items that work together for a scale to 'work' properly. They are the scale, the 
readhead, and the display. The first step is to identify which piece is malfunctioning. Let's assume the 
digits on the X axis display window are "frozen". The first step is to turn off the display, and then swap the 
X and Y leads on the back of the display. Turn the display back on, and let it boot up. Now move your 
machine and see if the issue remains on the X axis window, or has 'moved' to the Y axis window. If the X 
axis window digits remain frozen, the issue is with the display. If the Y axis window digits are frozen, then 
the issue is with the scale and / or readhead. Continue to Step 4. 
 
3. The first question to ask is this - "How do you know for 

certain

 the scale is misreading?" Technically, 

the only proper methodology to validate scale movement is with a laser. This statement bears repeating: 
 

The only proper methodology to validate scale movement is with a laser 

 
We do realize that most of us do not have the resources to buy a laser interferometer. As such, on the 
DRO PROS Library page, we've published a guide for "Validating DRO movement" which, while not an 
'approved' method for validating movement, may prove extremely useful. This article highlights several 
very important variables to isolate 

before

 you conclude your DRO is mis-reading. 

 
The next question to ask is "Has anyone ever attempted calibrating the display using either Linear Error 
Compensation (LEC) or Non-Linear Error Compensation (NLEC)? If so, or if you're unsure, go to the DRO 
PROS library page, download / print the appropriate "LEC and SLEC Error Removal" procedure for your 
display. Run the procedure and re-check your results.  
 
If you're still certain something is amiss, proceed to Step 4. 
 

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