DSG InterPhone, Operation Manual

Page 1: ...DSG Technology Inc http www dsgtechnology com Operation Manual Voice Communication for Free InterPhone ...

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Page 3: ... Address 3 8 E mail Address 3 8 Play Volume 3 8 Voice Quality 3 8 TABLE OF CONTENTS Chapter 2 Installing Your InterPhone 2 1 Chapter 3 Configuring Your InterPhone 3 1 Chapter 1 Understanding Your InterPhone 1 1 Installing Your InterPhone 2 2 Ready to Configure 2 3 Overview 1 2 All in one Design 1 2 User friendly Interface 1 2 Comprehensive Operation Modes 1 4 InterPhone to InterPhone Mode 1 4 Inte...

Page 4: ...Network Status 4 6 During Talking 4 6 To End an Internet Call 4 6 To Receive an Internet Call 4 7 To Pick Up Another Incoming Phone Call 4 7 Upgrading the Latest Software Version 5 2 Restoring Original Version 5 2 Chapter 4 Making Internet Phone Calls 4 1 Data Control 3 9 Jitter Delay 3 9 PSTN Flash Time 3 9 System Clock 3 9 Auto Upgrade 3 10 Telnet Password 3 10 Exit to Main Menu 3 10 How to Edit...

Page 5: ...nce 6 2 Chapter 6 How to Subscribe Calling Points 6 1 Problems of Configuration A 1 Problems of Making Internet Phone Calls A 2 LCD Messages A 3 Appendix A Troubleshooting the InterPhone A 1 Appendix B Specifications B 1 Table of Contents n Table Of Contents ...

Page 6: ...InterPhone Operation Manual n Table Of Contents ...

Page 7: ...e calls from both Internet and PSTN Public Switched Telephone Network at the same time By using InterPhone you will not miss any phone calls You start saving big budgets by owning an InterPhone today Better yet thanks to DSG s JustDialIt Technology your receiver end does not need another InterPhone to enjoy this advanced VoIP technology Your long distance and international call charges will disapp...

Page 8: ...tablished session The data packets also contain the destination IP address information with which packets are routed As networking environments change routing devices are up dated with dynamic protocols InterPhone is a complete Ethernet telephone set which transmits voice traffic over IP based packet switched networks and it is able to use as a traditional PSTN telephone All in one Design InterPho...

Page 9: ...o in three minutes You can clearly monitor all the system status from the LCD panel User friendly Interface n User friendly Interface Incoming Call Alert Light Speed Dial Buttons Volume Control Buttons Speaker Mode Button Phone Functions Buttons DTMF Digit Buttons Configuration Buttons LCD Panel I PHONE Mode Button Incoming Call Holding Button Calling Points Display Button ...

Page 10: ... If the party you wish to call is equipped with an InterPhone you may enter the Device ID Num ber with button prefix or IP address directly and talk to the remote InterPhone owner instantly Or you may use IP Phone Book to call the receiving party with user defined speed dial buttons InterPhone to IPStar InterStar Mode Every DSG s VoIP client device has a unique ID number Make sure that your receiv...

Page 11: ...rs without traditional telecommunication services Phone to InterPhone Mode For regular phone users you can also enjoy the savings To call an InterPhone user first you dial to a local DSG IP2000 Internet Gateway Once you are connected simply dial the six digit Device ID Number with button prefix and you can talk to any worldwide InterPhone users Note To use InterPhone to Phone Mode or Phone to Inte...

Page 12: ...InterPhone Operation Manual n Free Online Upgrade 1 6 ...

Page 13: ...a lap top PC In your InterPhone package you will find l An InterPhone main unit l A handset l A handset cord l Two stands l A 12V 1A DC power adapter 2 1 Installing Your InterPhone l A RJ 11 phone line cord l A RJ 45 network cable l An operation manual l A quick start l A warranty card ...

Page 14: ... Installing Your InterPhone n Installing Your InterPhone 1 Plug an Ethernet port with the Internet connection into the RJ45 jack labelled LAN 2 Plug a regular phone line into the RJ11 jack labelled LINE 3 Plug power adapter into a power outlet Plug the DC adapter connector into InterPhone power socket labelled DC 12V 2 2 ...

Page 15: ...stallation You can start to configure your InterPhone by simply pressing ENTER button to go to the menu Ready to Configure After you plug the power connector into InterPhone you will see InterPhone s LCD panel shows the following messages n Ready to Configure 2 3 Installing Your InterPhone ...

Page 16: ...InterPhone Operation Manual 2 4 n Ready to Configure ...

Page 17: ...as an Ethernet phone you need to subscribe an Internet access line from your local ISP It could be xDSL Cable Modem or Leased Lines You should have the following information 1 IP Address _ _ _ _ _ _ _ _ _ _ _ _ 2 Gateway IP Address _ _ _ _ _ _ _ _ _ _ _ _ 3 Subnet Mask _ _ _ _ _ _ _ _ _ _ _ _ Before You Start 3 1 Configuring Your InterPhone ...

Page 18: ...figure InterPhone l To go to the Main Menu press ENTER button l To go to Sub menu go to the Main Menu first with setup items containing sub menu displayed press ENTER button l To edit setup items select the setup item you want to edit then press ENTER button to input data After com plete inputting data press ENTER again to save l Press LEFT or RIGHT to move the previous or next item l To input dat...

Page 19: ...P ADDRESS 01 Name Phone Number 02 03 21 Name Phone Number 01 Name 02 03 21 Name IP ID phone IP ID phone DEVICE ID DNSADDRESS E MAILADDRESS PLAYVOLUME VOICE QUALITY DATACONTROL JITTERDELAY PSTN FLASH TIME SYSTEMCLOCK AUTOUPGRADE TELNETPASSWORD EXIT TO MAIN ITSPACCOUNT YOUR PHONE NO LONG DIST CODE INT LCODE COUNTRYCODE EXIT TO MAIN DOWNLOAD NOW RESTORE EXIT Basic Setup InterPhone to InterPhone IPSta...

Page 20: ...st be a real IP Address and not used by other equipment such as PC or printer server on the LAN Step 1 With GATEWAY IP displayed press ENTER to edit Step 2 Use the keypad to input the Gateway IP Address e g _ _ _ _ _ _ _ _ _ _ _ _ Step 3 Press ENTER to save and exit edit mode Gateway IP Address Required The purpose of a gateway is to link two different types of networks For example the Gateway IP ...

Page 21: ...R to save and exit ITSP Setup InterPhone to Phone Mode ITSP Internet Telephony Service Provider provides telephony service over the Internet If you would like to call a receiver not equipped with DSG s VoIP product you will have to subscribe ITSP services provided by DSG Internet Telephony Network This section consists of all settings for you to use DSG Internet Telephony Service Configuring Your ...

Page 22: ...1 WithLONGDISTCODE displayed pressENTERtoedit Step 2 Use the keypad to input the code for making a domestic long distance phone call e g The long distance code in USA is 1 Step 3 Press ENTER to save and exit edit mode Your Phone Number Optional Step 1 With YOUR PHONE NO displayed press ENTER to edit Step 2 Use the keypad to input your phone number associated with your InterPhone Step 3 Press ENTER...

Page 23: ... Main Menu GATEWAY IP SUBNET MASK DHCP SPEED DIAL PSTN SPEED DIAL I PHONE ITSP SETUP SYSTEM SETUP EXIT SETUP IP ADDRESS DEVICE ID DNSADDRESS E MAILADDRESS PLAYVOLUME VOICE QUALITY DATACONTROL JITTERDELAY PSTN FLASH TIME SYSTEMCLOCK AUTOUPGRADE TELNETPASSWORD EXIT TO MAIN System Setup This section consists of all system settings for your InterPhone device You can adjust these settings to maximize t...

Page 24: ...vel of play volume The valid range is from 1 to 9 The default setting is 5 Step 3 Press ENTER to save and exit edit mode Voice Quality InterPhone complies with ITU G 723 1 standard Two data rates 5 3K and 6 3K bps are available This item allows you to adjust the data compression rates On PSTN the data compression rate is 64K bps Using InterPhone you can save a lot the usage of your bandwidth Step ...

Page 25: ...ERtoedit Step 2 Use RINGER or RINGER buttontoselectthelevel The default setting is 600 ms Step 3 Press ENTER to save and exit edit mode System Clock This item allows you to set up the clock of your InterPhone Step 1 With SYSTEM CLOCK displayed press ENTER to edit Step 2 Use RINGER or RINGER button to adjust the time InterPhone uses the 24 hour setting The valid range is from 00 00 00 to 23 59 59 S...

Page 26: ...es of Phone Books for your speed dialing You may store the numbers frequently used to the Phone Book so that you can make a phone call by simply press a speed dial button 3 10 n How to Edit Your Phone Book Note To restore to the previous software version please refer to Chapter 5 Upgrading Your InterPhone Step 1 With AUTO UPGRADE displayed press ENTER to go to DOWNLOADNOW Step 2 PressENTERtodownlo...

Page 27: ...to dial 0 to get a line you may save the phone number with 0 as a prefix Note When you edit Phone Number for using Device to Phone mode if you are at the extension side and need to dial 0 to get a line please save the phone number with 0 as a prefix Speed Dial PSTN InterPhone provides the speed dial function on PSTN mode You can save up to 21 entries of frequently used Phone Number Step 1 WithSPEE...

Page 28: ...InterPhone Operation Manual 3 12 n Exit Setup With EXIT SETUP displayed press ENTER to leave the main menu Exit Setup ...

Page 29: ...r InterStar l InterPhone to InterPhone Mode l InterPhone to IPStar Mode l InterPhone to InterStar Mode You may also make a Device to Phone Internet call by using your InterPhone to call any regular telephone users On this operation mode you need to subscribe DSG s Internet Telephony Net work Service l InterPhone to Phone Mode You may also make aPhone to Device Internet call by using a regular tele...

Page 30: ...utton to switch to I PHONE Mode On I PHONE Mode if you see a steady non flashing sign on the LCD panel it means you are connected to the Internet successfully If you see a flashing PSTN Mode or sign I PHONE Mode it means you are not connected to the Internet successfully Please check your basic setup again Using an InterPhone to call the other InterPhone IPStar InterStar Making a Device to Device ...

Page 31: ... PHONE button and you will hear a ready tone Step 2 Press one speed dial button ranges from 1 21 that you have programmed Using the Speed Dial Buttons 4 3 Making Internet Phone Calls n Dialling the Device ID Number Dialling the IP Address Note This method is not available for Intranet TCP IP Networks users Example Every DSG s VoIP product has a unique 6 digit ID Number found at the bottom of the d...

Page 32: ...andset or press SPEAKER PHONE button and you will hear a ready tone Step 2 Dial the receiver s phone number as you usually do via IDD Dialling the Phone Number Step 1 Press I PHONE button LED on pick up the handset or press SPEAKER PHONE button and you will hear a ready tone Step 2 Press one speed dial button ranges from 1 21 that you have programmed Using the Speed Dial Buttons 4 4 n Making a Dev...

Page 33: ...ng the Status of InterPhone Power On Status 4 5 Making Internet Phone Calls n Making a Phone to Device Phone Call Step 1 Dial to the local IP2000 Internet Telephony Gateway access phone number please check with local distributors Step 2 Follow the voice prompt and enter the 10 digit account number Step 3 Another voice prompt would ask for the remote InterPhone s 6 digit Device ID Number Step 4 Ent...

Page 34: ...rPhone will show 4 6 n Monitoring the Status of InterPhone Press any DTMF digit button on the keypad to switch from the running message to the network monitoring status You will see your Device ID Number Internet connection status and online duration Network Status On I Phone Mode by pressing I PHONE button One PSTN Mode Device ID number online duration a steady sign volume level conversation dura...

Page 35: ...hone call and pick up the incoming PSTN Internet phone call You can also press I PHONE button to hang up the call and pick up the incoming phone call To Pick Up Another Incoming Phone Call Call Waiting 4 7 Making Internet Phone Calls n To Pick Up Another Incoming Phone Call To Receive an Internet Call Once your InterPhone is connected to the Internet you may accept the calls from the other InterPh...

Page 36: ...InterPhone Operation Manual 4 8 n To Pick Up Another Incoming Phone Call ...

Page 37: ...ith such a convenient feature you are guaranteed to have the most updated InterPhone Upgrading Your InterPhone Now with our online upgrade feature your InterPhone ensures you to enjoy the latest Internet Telephony technologies without any charge 5 1 Upgrading Your InterPhone Note Before the upgrading or restoring process make sure that your InterPhone is successfully connected to the Internet ...

Page 38: ...t software version automatically Step 4 If the new software version is downloaded successfully the LCD message will show Version is Updated Press Any Button To Continue Press any button to exit Restoring Original Version InterPhone has a powerful auto recovery capability If there is any error that occurs during the downloading process or other unexpected conditions InterPhone will automatically re...

Page 39: ... the sub menu to AUTO UPGRADE Step 3 PressENTERandscrollthemenu WithRESTOREdisplayed pressENTERtorestoreto the previous software version Step 4 If the new software version is downloaded successfully press any button to exit 5 3 Upgrading Your InterPhone n Restoring Original Version ...

Page 40: ...InterPhone Operation Manual 5 4 n Restoring Original Version ...

Page 41: ... have to subscribe the services provided by DSG Internet Telephony Network You will be given calling points stored in a 10 digit ITSP Account or come with 6 digit Device ID Number How to Subscribe Calling Points Device to Phone and Phone to Device Mode DSG Technology is the pioneer providing Device to Phone and Phone to Device capability An InterPhone is all you need for huge savings on long dista...

Page 42: ... can check your Device ID Number and ITSP Account balance by simply press DISPLAY button on the InterPhone The balance will show on the LCD panel Checking Your Account Balance 6 2 n Purchasing Calling Points Note DSG is a system provider of Internet Telephony solutions and does not provide any telephony services DSG will take no responsibility for using these services Please check the web site htt...

Page 43: ...n 6 What kind of network interface does my InterPhone support InterPhone provides value added voice communications for broadband or wideband users It supports Ethernet interface from Leased Line xDSL and Cable Modem 7 There is a firewall on my LAN Will it block my voice If there is a firewall on your LAN it blocks the voice packets too At this moment the remote party can hear your voice but the re...

Page 44: ...ton on the InterPhone the Device ID Number and ITSP Account balance will show on the LCD panel Or on I PHONE Mode press SPEAKERPHONE or pick up the handset then press 88 to check ITSP Account balance or 99 to check Device ID Number alance 5 If I cannot make an Internet phone call to a regular telephone what should I do Make sure you have valid calling points stores in your Device ID Number or ITSP...

Page 45: ...ction process Network Error Internet connection bad when link with Path Searching Server No Answer Your counter part does not pick up the phone No Path Server Connect to Path Searching Server error No Service The telephone number you dialled is not in the service area or check the settings of area codes Party Busy Your counter part is busy Party Off Line Your counter part is not online Please Wait...

Page 46: ...ccount is not correct or your account has no balance Wrong Device Input your own Device ID Number Wrong Device ID Input the wrong Device ID Number or wrong ID length of your counter part Wrong Direct IP Direct IP is xxx xxx xxx xxx Wrong IP Range Input an invalid IP Wrong Number The telephone number you entered has length error ...

Page 47: ...M bytes Flash Memory 1 M bytes LCD Display 20x2 LCD display Telephone Interface Two RJ11 jacks to line and phone Voice Compression G 711 G 723 1 G 729 Network Protocol TCP IP UDP DHCP BootP Telnet Network Interface Two RJ45 jacks to LAN and PC Button Features 9 function keys and 21 programmable buttons with LED indicators Optional VoIP Protocols H 323 MGCP SIP B 1 Specifications n Appendix B Speci...

Page 48: ...emarks mentioned in this document are the property of their respective owners The use of the word partner does not imply a partnership relationship between DSG and any of its resellers DSG Technology 11F No 97 Song Ren Road Taipei Taiwan Tel 886 2 87892020 Fax 886 2 87805511 http www dsg com tw DSG Technology USA 20265 Valley Blvd Suite N Walnut CA 91789 USA Tel 1 909 5958908 Fax 1 909 5955508 htt...