Earlens Contact Hearing Solution, User Manual

Page 1: ...Earlens Hearing Aid User Manual R Contact Hearing Solution User Manual ...

Page 2: ......

Page 3: ...1 Earlens R Contact Hearing Solution User Manual ...

Page 4: ...e the maximum benefit from your new hearing technology If you have further questions that are not answered in this manual please contact your hearing professional or call the Earlens Concierge at 1 844 730 5986 You should always access the most up to date version of the Earlens Hearing Aid Patient Instructions for Use IFU at www earlens com IFU The IFU contains results from Earlens Hearing Aid cli...

Page 5: ...ft or Right Device 13 Putting on the Processor and Ear Tip 14 Removing the Processor and Ear Tip 16 Changing Volume and Program 17 Processor Alerts 22 Telephone and Cellphone Use 24 Charging and Battery Life 26 Cleaning and Maintenance 27 Daily Care 27 Oiling Instructions 29 Avoiding Moisture Heat 32 Warranty 33 Troubleshooting 34 Warnings 37 Precautions 39 Technical Information 43 Device Labeling...

Page 6: ... it to the Ear Tip which converts the sound signal into a rapidly pulsed energy pulses that power the Lens to vibrate and gently activate your natural hearing system There are important components to your Earlens Hearing Aid that will be described in this section the Lens the Processor the Ear Tip the Charger and mineral oil The components that you will interact with include the Processor Ear Tip ...

Page 7: ...audio signal based on your hearing needs 2 The audio signal is then converted into pulses of energy that are transmitted by the Ear Tip 3 When the energy signal reaches the Lens it vibrates the eardrum gently at different frequencies resulting in rich natural sound 1 2 3 ...

Page 8: ...ects the signal it gently activates your natural hearing system allowing you to hear sound To keep your Lens functioning properly you must apply mineral oil once to twice daily or as directed by your provider and avoid placing foreign objects in your ear such as Q tips bobby pins and your fingernails ...

Page 9: ...nd Ear Tip The Processor sits comfortably behind your ear It collects and sends audio signals through the Ear Tip Those signals are received by the Lens Ear Tip Processor Microphones Cable Transmitter Vent User Controls ...

Page 10: ... AC wall power adapter as its power source The Charger includes an LED indicator display to let you know the charging status of your Processor s Micro USB Power Supply Plug in Back View of Charger Lid Charging Status Indicators Lid Release Button Front View of Charger Slot Slot ...

Page 11: ...arged Two solid lights Battery charging and above 33 charged Three solid lights Battery charging and above 66 charged Four solid lights Battery fully charged Four flashing lights Processor not charging remove from Charger re insert into charging slot and immediately press top user control No lights Check that Charger is plugged in and Processors are correctly in slots ...

Page 12: ...or as directed by your provider If you forget to apply the mineral oil to your ear as advised your Lens may stop working or fall out In the event that you forget to oil as scheduled apply oil as soon as possible and then resume as advised Detailed mineral oil use instructions are available in the Care and Maintenance section of this manual ...

Page 13: ... Hearing Solution Turning the Processor Off When you remove your Processor from a plugged in Charger it will be ON To turn the Processor OFF push and hold the bottom user control for 3 seconds Bottom User Control 3 Seconds ...

Page 14: ...12 Turning the Processor On To turn the Processor ON push and hold the top user control for 3 seconds Top User Control 3 Seconds ...

Page 15: ...13 Identifying Left or Right Device To identify a left or right device look at the color of the indicator in the Ear Tip Left Blue indicates a Left device Right Red indicates a Right device ...

Page 16: ...the Ear Tip is placed properly in your ear 1 2 Place the Processor behind your ear where it should rest comfortably Hold the Ear Tip between your thumb and index finger with the colored dot pointing up and the Positioning Lip pointing toward the back of the head ...

Page 17: ...ar Tip into your ear canal Gently pulling your outer ear up and back may help with insertion Gently push the Ear Tip into your ear canal pushing it as far as it will comfortably go to ensure it is seated in the correct position ...

Page 18: ...16 Removing the Processor and Ear Tip To remove the Processor and Ear Tip grasp the Cable between your thumb and index finger near the Ear Tip and gently pull it out of the ear canal ...

Page 19: ...ferences and needs Your user controls can be set up to change volume change programs or to change both the volume and programs Please speak to your hearing professional how your user control settings have been customized The tables on the next few pages can also serve as a helpful reference for instructions ...

Page 20: ... Press Volume Program Volume Increase Short Press Up Cycle to Next Program Volume Increase Power Off Volume Decrease Volume Decrease Short Press Down Cycle to Next Program Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 21: ...Options Action Press Volume Only Volume Increase Short Press Up Power Off Volume Increase Power Off Volume Decrease Volume Decrease Short Press Down Power Off Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 22: ...ess Program Only Cycle to Next Program Short Press Up Power Off Cycle to Next Program Power Off Cycle to Previous Program Cycle to Previous Program Short Press Down Power Off Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 23: ... Options Action Press No Volume or Program Control Enabled Disabled Short Press Up Power Off Disabled Power Off Disabled Disabled Short Press Down Power Off Long Press Up 3 seconds Power Off Long Press Down 3 seconds ...

Page 24: ...llowing table provides a description of each alert Alert Type Description of Alert What it Means Power On 3 tone melody The Processor has powered on Power Off 4 descending tone melody The Processor has powered off Battery 6 tone melody OR a voice alert that states Battery The battery is low and the Processor will shut off in either 15 or 60 minutes ...

Page 25: ...sed Default Volume Level 2 quick beeps The volume is at the default programmed level Min Max Volume 3 quick beeps You are at the minimum or maximum limits of your volume control Program Change P1 1 beep P2 2 beeps P3 3 beeps P4 4 beeps OR voice alerts that say the name of the program The program has changed ...

Page 26: ...Cellphone Use There are a few ways you can try to use your phone with your Earlens Hearing Aid 1 Hold the upper portion of the phone over the microphones on your Processor with the mouthpiece pointed towards your mouth ...

Page 27: ...lens Hearing Aid features Made for iPhone compatibility This feature allows you to take phone calls and stream media from your Apple device directly to your Processor s For the latest iOS and Apple device compatibility information please go to www earlens com connectivity ...

Page 28: ...humidity location 1 To charge place the Processor and Ear Tip into the Charger 2 Wait until the indicator light turns solid to ensure the Processor is successfully charging 3 If four indicator lights flash the Processor is not charging Remove the Processor from the Charger place it back into the charging slot and immediately press of the top user control button If the indicator lights continue to ...

Page 29: ...pe or other Isopropyl Alcohol IPA based wipes to remove 2 If there is wax or debris in the Ear Tip vent or covering the emitter use a soft bristle toothbrush a pipe cleaner or a hearing aid cleaning tool to gently clear the debris Only perform cleaning when the device is off of the ear and do not use a sharp brush or tool when cleaning the Ear Tip ...

Page 30: ...such as Q tips bobby pins or your fingernails Insertion of foreign objects could result in pain may damage your ear and may cause damage to the Lens 4 Wipe the Processor with a soft cloth if you notice any moisture or debris 5 Never use chemicals on the Processor or Ear Tip 6 Use a soft cloth to wipe the Charger when necessary ...

Page 31: ...ow the instructions provided by your physician if he or she asks you to oil on a different schedule If you have difficulty applying the mineral oil consider having another person assist you Instructions for Oiling We recommend you oil your ears at bedtime after you have removed your devices for the day After you oil you may notice a slight decrease in your hearing which is temporary ...

Page 32: ...mineral oil after you go swimming take a bath or enjoy any other activity that causes your ear canals to fill with water Use only the mineral oil and container provided and or recommended by your hearing provider or Earlens 1 Before each use prepare the mineral oil by depressing the pump until a constant stream is observed Update image to new oiler ...

Page 33: ...of oil into the ear canal by depressing the pump 3 Remove the dispenser from the ear and tilt your head to the side Allow oil to run down to the eardrum by keeping your head tilted for one to two minutes You may hear or feel the oil when it reaches the eardrum 4 Repeat on the opposite ear 1 2 Minutes 1 2x Update image to new oiler ...

Page 34: ...es in extreme heat Do not wear your processor s in heavy rain steam baths or showers Do not dry your devices in a microwave or with any other heat source Take off your processor s when applying hairspray perfume aftershave insect repellent or any other harsh chemical as it can damage your device If there is moisture on any component wipe it off ...

Page 35: ...e details of your warranty You can register your Earlens Hearing Aid online at www earlens com register Warranty Period Start Date ______________________________________________________________________________________ End Date _______________________________________________________________________________________ ...

Page 36: ...hts appear the battery is not the issue Contact your hearing professional Not loud enough The Ear Tip is improperly inserted Remove and re insert the Ear Tip and check the position in a mirror if possible Volume is set too low If your device features volume user control functionality increase the volume If you still require more volume contact your hearing professional ...

Page 37: ...earing professional Hearing aid setting is not optimal Contact your hearing professional Charger is flashing 4 lights Something is wrong with the Charger or Processor Remove the Processor from the Charger re insert the device into the charging slot and immediately short press the top user control Repeat removal and insertion up to 5 times If the lights continue to flash contact your hearing profes...

Page 38: ...le Causes Possible Remedy Whistling feedback The Ear Tip is not properly inserted Remove and re insert the Ear Tip and check the position in a mirror if possible If the issue persists contact your hearing professional ...

Page 39: ... Only physicians trained in Ear Nose Throat procedures should place or remove the Lens You should not use therapeutic or medical diathermy using electromagnetic radiation magnetic induction coils or microwave from the shoulders up with Earlens Hearing Aid in place If you experience discomfort or pain in your ear you should contact the ENT physician immediately Only physicians trained in Ear Nose T...

Page 40: ... other problems Should the Processor become unusually warm or hot promptly remove it discontinue use and contact your hearing healthcare professional Do not crush short circuit modify or disassemble any component of the Earlens Hearing Solution Keep all components of the Earlens Hearing Solution out of the reach of children pets and others to avoid risk of swallowing Do not incinerate any componen...

Page 41: ... Lens and Ear Tip should be promptly removed The Lens and Ear Tip were tested for nickel leaching and found to be compliant and within the safe levels identified in European standard EN1811 Traces of oxidation discoloration may be visible on the Lens surface following prolonged wear Testing indicated the oxidation was not likely to affect the structural integrity of the Lens and Ear Tip within the...

Page 42: ...hey are not over inserted and do not protrude deeply into the ear canal You may shower bathe or swim with the Lens in place Ear plugs may be used to prevent water from entering your ears so long as care is taken to not over insert them Removing water from ears may be more difficult with the Lens in place If you have small or unusually shaped ear canals you may be at greater risk for ear canal abra...

Page 43: ...e device Failure to oil your ear canal twice a week may result in Lens displacement Do not place any component of the Earlens Hearing Solution into a microwave or near a significant source of static electricity Use only the Earlens Charger and AC wall adaptor provided Although other adapters may look similar they may cause damage to the Earlens Hearing Solution Handle the components carefully and ...

Page 44: ...viduals who may be at risk of strangulation Electromagnetic fields produced by other electrical equipment such as cell phones metal detectors microwaves RFID systems and commercial theft detection systems also known as electronic article surveillance EAS may interfere with the Earlens Hearing Aid In the event that you perceive unexpected noise or interference in the presence of these devices move ...

Page 45: ...43 Technical Information Earlens Hearing Aid FCC ID 2AGDU EL2PIN IC ID 20825 EL2PIN ...

Page 46: ...44 Device Labeling Symbols Refer to Instruction Manual Date of Manufacture MR Unsafe Product is a Type BF Part By Prescription Only Serial Number Ingress Protection Code Batch Code Catalog Code ...

Page 47: ...45 Humidity Limitation Non Ionizing Radiation Caution Atmospheric Pressure Limitation FCC Approved Equipment Keep Dry Storage Temperature Limit Dispose Electronic Waste Properly ...

Page 48: ...ified by the developer to meet Apple performance standards Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards Please note that the use of this accessory with iPod iPhone or iPad may affect wireless performance Apple the logo AirPlay iPhone iPad iPod are trademarks of Apple Inc registered in the U S and other countries ...

Page 49: ... pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates and radiates radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur...

Page 50: ...by Earlens R Corporation Inc 4045A Campbell Ave Menlo Park CA 94025 USA 1 844 234 LENS www earlens com European Authorized Representative Medimark Europe SARL 11 Rue Emile Zola B P 2332 F 38033 Grenoble Cedex 2 France ...

Page 51: ...49 www earlens com ...

Page 52: ... 2019 Earlens Inc All rights reserved LBL00153vB January 2019 Patent Protected Pending www earlens com patents R LBL00153vC March 2019 ...