EchoStar immarsat BGAN Patrol 9203, User Manual

Page 1: ...BGAN Patrol Hughes 9203 User Guide H69044 Revision 3 20 February 2023...

Page 2: ...ffort to ensure the correctness and completeness of the material in this document Hughes Network Systems LLC shall not be liable for errors contained herein The information in this document is subject...

Page 3: ...k Start 9 Web UI Quick Start 9 Connecting the terminal to the computer 12 Connecting by Ethernet 12 Connecting by WLAN 12 WLAN Security 13 Coverage Map 15 Line of Sight to an Inmarsat Satellite 15 Ope...

Page 4: ...essages 42 SMS Settings 43 Settings Page 44 General Setup 44 IP Address DHCP Settings 45 NAT Mode 46 Relay Mode 47 NAPT Mode 47 Port Forwarding Page 48 Wireless LAN 49 Wireless LAN Security 50 Securit...

Page 5: ...ion 3 Declaration of Conformity 65 FCC Compliance 65 EU WEEE Directive 65 Glossary 66 Application Note Battery 69 Application Note Battery Safety 70 Safety Information 70 Charging 71 Preventative Main...

Page 6: ...vi Tables H69044 Revision 3 Tables Table 1 Status Messages 21 Table 2 LCD Menu Structure 23 Table 3 Quick Text Status Message Descriptions 27...

Page 7: ...e hazards that could result in personal injury or in some cases death as explained below Each of these signal words indicates the severity of the potential hazard DANGER indicates a potentially hazard...

Page 8: ...injury to eyes or other personal injury Warning Where you see this alert symbol and WARNING heading strictly follow the warning instructions to avoid personal injury Danger Electric shock hazard Where...

Page 9: ...t grey plastic radome and at least 2 5 cm from the back of the terminal unit General Handle your Satellite Terminal with care The unit is weather resistant per IEC 60529 however do not submerge the un...

Page 10: ...t does not contain consumer serviceable components Only qualified service personnel may install or repair equipment Accessories Use Hughes approved accessories only Use of non approved accessories may...

Page 11: ...acemaker Refer to your pacemaker product literature for information on your particular device If you have any reason to suspect that interference is taking place turn off your Satellite Terminal immed...

Page 12: ......

Page 13: ...and WLAN interfaces The terminal includes the following features and benefits Small compact IP terminal with the following user interfaces o Wi Fi access point b g n built in o RJ 45 Ethernet port SMS...

Page 14: ...Term Definition Terminal Satellite Terminal TE Terminal Equipment your computer UT User Terminal satellite terminal About this User Guide This user guide contains the most up to date information avai...

Page 15: ...When you unpack the Hughes 9203 Land Portable Terminal Kit package you will find the following Hughes 9203 terminal unit Omni directional antenna Antenna cable Mounting pole AC DC power adapter US EU...

Page 16: ...ers if needed Your Service Provider will supply you with a Subscriber Identification Module SIM and its PIN and Satellite Terminal configuration instructions you will need these to access the satellit...

Page 17: ...x Safari Chrome PC Support for Ethernet or WLAN 802 11b or b g n Getting Started This guide is the simplest and quickest way to connect to the BGAN network If you are a first time user you will be gui...

Page 18: ...l hughes com CustomerPortal Alternatively an RMA may be requested via Email to MobileSatelliteSupport Hughes com Ship the unit to the Hughes repair center at the following address be sure to include t...

Page 19: ...nstall the USIM card supplied by your Service Provider in the battery compartment The SIM card icon on the casting shows the proper way to install the SIM card Install the battery in the terminal unit...

Page 20: ...unit Position the satellite antenna to point away from a person or other surfaces it is mounted to Maintain 20 cm or more between a person s body and the satellite antenna The antenna shall be install...

Page 21: ...ally attempt to acquire the Inmarsat BGAN satellite signal and register with the network Once the unit has registered and is Circuit Switched CS and Packet Switched PS attached Ready on the LCD you ca...

Page 22: ...quired Just make sure the antenna has good line of sight to the Inmarsat satellite However the user can enable the antenna pointing feature on the WebUI if desired In that scenario once you have a GPS...

Page 23: ...ce QoS for your data connection by choosing either the Standard or Streaming connection The streaming data rate assigned to the terminal is shown with the initial reference bandwidth After a few secon...

Page 24: ...s front panel keypad or you can connect via Ethernet and use the internal Web UI During initial setup you can turn on Wi Fi by long pressing 2 seconds the button Once the icon shows solid on the LCD y...

Page 25: ...to show the Passphrase MAC Filtering For added security check the box to Enable MAC Filtering You can define up to 10 MAC addresses for devices that are allowed to connect to your WLAN To determine t...

Page 26: ...r BGAN service If encryption is enabled you must provide other WLAN users with the proper encryption key or passphrase in order for them to connect to the terminal You can go to the Manage Connections...

Page 27: ...n areas where the elevation or look angle is 30 degrees above horizontal or higher Operation at lower elevation angles may not be possible Line of Sight to an Inmarsat Satellite The omnidirectional an...

Page 28: ...ven if MEAS is closer Operation in the Russian Federation In the Territory and National Waters of the Russian Federation covered by the three Regional I 4 MEAS Beams shown below end users must select...

Page 29: ...to a short 2 sec press Short pressing the Accept button enters the Menu System Terminal Buttons The UT provides four buttons for the user Each button has two primary functions one invoked with a shor...

Page 30: ...ease both buttons LCD Status Display Pointing mode display By default the antenna pointing mode is bypassed for the Hughes 9203 because its antenna has an omni directional radiation pattern If desired...

Page 31: ...s the globe icon see below If user equipment is connected via Ethernet and or Wireless LAN the lower line will display ADDR plus the last octet of the IP address of the currently selected user termina...

Page 32: ...context typical signal level values are 58 to 64 However if no data is sent or received for 90 seconds the unit may return to the regional beam and the signal strength will drop to the idle mode range...

Page 33: ...ternates with satellite bearing and elevation on a 3 second cycle Registering Displayed during the registration process Getting GPS The terminal is in the process of acquiring a fresh GPS location GPS...

Page 34: ...e unit automatically reverts to the status display Pressing the Accept button in the menu takes the display to the sub menu for that option or at the lowest level it selects the menu option if applica...

Page 35: ...tware version IMEI IMEI IMSI IMSI Configure Pointing Enabled Starts display with the current setting Bypass Backlight 30 seconds Controls backlight setting Starts display with the current setting 120...

Page 36: ...on indicates the state of the GPS information in the terminal The icon flashes while a fresh GPS fix is obtained after power up and when the user requests a geolocation update by pressing the GPS butt...

Page 37: ...no SMS exchange is possible Visible globe icon on LCD if CS attached ready for SMS SIM PIN entry If the SIM PIN is enabled the PIN must be entered before the UT can be used This can be entered via the...

Page 38: ...tDeact1st There is already a context up for this TE deactivate it before setting up a new one Deact TryAgn UT is in the process of deactivating a context try setting up the context a short time later...

Page 39: ...only emergency calls can be made this message remains on for about 1 minute then self clears At any time during operation this message is possible on the LCD Battery Low The battery is extremely low...

Page 40: ...the Web UI The UT includes its own internal Web User Interface Web UI To access the Web UI open your favorite Web Browser and type in the internal IP address of the UT e g http 192 168 128 100 The We...

Page 41: ...nd the network GPS policy has been received and it allows the GPS position to be shown to the user it will display the Latitude Longitude Fix Quality and the Last time the GPS position was updated Tim...

Page 42: ...the satellites visible from your current location and the pointing information The following figure shows how the UI looks before you activate a Standard or Streaming connection After the connection i...

Page 43: ...f all Web UI pages are tabs icons representing the categories of available sub pages The Connections icon has three main configuration areas sub pages to select from Manage Contexts Automatic Contexts...

Page 44: ...tions for any other device connected to the terminal The page automatically displays entries for all detected devices and these entries can be selected to activate connections for those devices Servic...

Page 45: ...nt APN Once everything is defined correctly click on the Open Selected Connection button If the requested PDP context is successfully established the new context information will appear in the Close a...

Page 46: ...an automatic PDP context with any QoS that is offered by the network upper half of the web page The second way is to use DHCP IP addresses so you can establish an automatic standard PDP context for a...

Page 47: ...local device This allows contexts to be set up for devices that do not ARP Also you can use an IP address in the DHCP range so you can control the APN plus username password that is used for a partic...

Page 48: ...he DHCP address range is configured on the IP Address DHCP Settings Page The APN will be the default APN configured on the Manage APNs Page Once you hit Update Static Settings you will get a pop up me...

Page 49: ...IM cards are provisioned with multiple APNs so you can use this page to pre configure those additional APNs if needed Once an APN is defined you can select it from drop down lists on other pages witho...

Page 50: ...d box If you want to save the password so you don t have to re type it each time you configure a PDP context for that APN check the Remember my Password box and then click the Add New APN button the u...

Page 51: ...formation for that APN will then appear in the Add an APN field to the right and you can then edit it Click the Save Changes button to save your changes Make Default If you wish to change the default...

Page 52: ...sages you can view the older ones by changing the page number You can also reply to received messages or forward them to another number You may need to periodically delete messages to prevent the SIM...

Page 53: ...H69044 Revision 3 41 Saved Drafts The Saved Drafts Page allows you to view previously saved messages After editing a message you can resave Save or send the message Send You can also compose a messag...

Page 54: ...Revision 3 Sent Messages The Sent Messages Page allows you to view previously sent messages Again you may need to periodically delete messages to prevent the SIM from filling up You can also compose a...

Page 55: ...r for more information on this feature You can configure the password that must be contained in remote control SMS messages Be sure to make a note of the password if you change it from the default Not...

Page 56: ...can also configure the unit to Always power on when mains is connected to avoid having to use the power button Connection this field controls the satellites the UT will try to connect to With the def...

Page 57: ...l switch back to Off at the next power cycle or restart Off default option for normal operation with robustness off Operation of the Hughes 9203 may be impaired when it is located within a 900 m radiu...

Page 58: ...rrect DNS servers for web browsing after establishing a data context Lease Time when Connected The Connected mode DHCP Lease Time refers to the DHCP lease time when the UT is connected to the network...

Page 59: ...then reassign the original private IP address The Web UI will lose and reestablish the connections to the terminal as the IP address is changed To make the IP address change happen quickly a short DHC...

Page 60: ...if enabled all packets received from the spacelink that are not routed to other addresses will be forwarded to the DMZ host address Port Forwarding Rules these fields allow you to configure rules defi...

Page 61: ...ons see page 17 Once WLAN is enabled and configured TEs can connect to the terminal wirelessly Fields on this page include Enable Wireless LAN Interface Turns the Wireless LAN interface on off The def...

Page 62: ...ork using select from the down arrow No protection WPA or WPA2 For WPA and WPA2 define an 8 to 63 character passphrase MAC Address Filtering Check the box to Enable MAC Address Filtering If any TE is...

Page 63: ...minal to the current SIM card The Phone to SIM PIN code will have to be entered if the SIM card is changed The default password is 12345 but the feature is off by default Administration Password this...

Page 64: ...52 Using the Web UI H69044 Revision 3...

Page 65: ...ry Ping Address enter an address pingable by the UT over the spacelink Secondary Ping Address If you don t have a secondary address you can configure the primary address in this field to give the UT m...

Page 66: ...ntext It also defaults to On in NAPT mode Always on context On Off default is Off Always On Static IP address If the TE has a known Static IP address or never ARPs enter this address Alternatively lea...

Page 67: ...cle It can be zeroed out at any time by the user and it will track the statistics until the user resets it Lifetime Usage Statistics The Lifetime counter is similar to the main odometer on your vehicl...

Page 68: ...port information about the terminal and retrieve logs Support and Information Terminal Information Model displays the UT model number 9203 Class indicates the UT Class IMEI displays the IMEI serial nu...

Page 69: ...Support contact information retrieved from the SIM card Website Telephone E Mail Troubleshooting Terminal Log Files This allows you to extract and save any of the following log files for troubleshooti...

Page 70: ...he power button until Powering Off is displayed then release both buttons Reboot Terminal Clicking this button reboots the terminal so that configuration changes can be saved into the configuration fi...

Page 71: ...t the bottom of the screen provides shortcuts to the other pages Icon bar Function The bottom left icon shows the signal strength and when pressed activates the status bar see below Shortcut to the Ho...

Page 72: ...le DHCP or use a Static IP address in the same subnet as the UT Local IP address Default UT IP address is 192 168 128 100 Power up the unit with the SIM card removed and it will turn on DHCP Terminal...

Page 73: ...tivating the context then try rebooting the unit 70 No PDP context activated 40 Retry activating the context then try rebooting the unit 72 PDP authentication failure Could be invalid APN username or...

Page 74: ...S fix depending on how frequently the GPS receiver is being used The frequency of use determines the how quickly the GPS Terminal can start Hot start if the GPS receiver is being used frequently that...

Page 75: ...user terminal such as the BGAN Terminal and a data network PDP Contexts are essential to the General Packet Radio Service GPRS system which is used by GSM and UMTS based 3G networks worldwide for tra...

Page 76: ...ity 95 RH at 40 C Water and Dust IP 65 compliant Non operational Mechanical Vibration MIL STD 810G Method 514 7 Loose Cargo in transportation case Input Voltage 19V 3 4A 2 Data Connectivity RJ45 port...

Page 77: ...rminal unit grey plastic radome and 2 5 cm from the back of the terminal unit black metal housing Other operating configurations should be avoided This device complies with Part 15 of the FCC Rules Op...

Page 78: ...ervice that is required because the Internet does not recognize the text based Web address or email address that you type into your Web browser or email application All or part of a Web address or an...

Page 79: ...the Web UI This address is configurable by the user The default Local IP address of the terminal is 192 168 128 100 Standard Connection A standard connection is charged by volume of data sent The ban...

Page 80: ...lds a microchip that stores information and encrypts data transmissions making it extremely difficult to listen in The SIM Card also stores data that identifies the caller to the BGAN Service Provider...

Page 81: ...r source Some standard external power sources are listed below AC DC power adapter P N 3500411 0008 Hughes DC DC power adapter P N 3500099 0003 Various military batteries e g BA 2590 BA 5590 or AN PRC...

Page 82: ...t circuit the battery Do not store batteries haphazardly in a box or drawer where they may short circuit each other or be short circuited by conductive materials e Do not remove a battery from its ori...

Page 83: ...f discharge slowly over time so it is not possible to maintain that level of charge during period of extended storage It is also the case that these batteries can be degraded if deep discharged theref...

Page 84: ...o not disassemble and do not dispose of in fire b When disposing of batteries keep cells or batteries of different electrochemical systems separate from each other c Recycle or dispose of this battery...