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HD480 iCap™ software

© 2008-2011 EEG Enterprises, Inc.

- 1 -

All Rights Reserved

HD480 iCap™ Software

Realtime IP Captioning Module for the HD480 Closed

Caption Encoder

EEG Enterprises, Inc.

586 Main Street

Farmingdale, New York 11735

TEL: (516) 293-7472

FAX: (516) 293-7417

Copyright (c), EEG Enterprises, Inc. 2008-2011

All rights reserved.

The contents of this manual may not be transmitted or reproduced in any form without the

written permission of EEG.

The revision date for this manual is

July 20, 2011.

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Summary of Contents for HD480 iCap

Page 1: ...ed Caption Encoder EEG Enterprises Inc 586 Main Street Farmingdale New York 11735 TEL 516 293 7472 FAX 516 293 7417 Copyright c EEG Enterprises Inc 2008 2011 All rights reserved The contents of this manual may not be transmitted or reproduced in any form without the written permission of EEG The revision date for this manual is July 20 2011 ...

Page 2: ...ink to the HD480 iCap Captioning is administered and logged through the iCap Administration site accessible on the world wide web and provides sophisticated logging tools and unprecedented configuration flexibility for real time captioning Broadcaster pages on the iCap Administration site are password protected over SSL and feature lists of encoders full activity logging connection information and...

Page 3: ...nel LCD menu by navigating to Audio Setup Input Select After selecting your signal verify the HD480 s input level by navigating to Audio Setup Peak Level For optimal sound quality the peak level bar should reach at least 60 across the screen but should never display Clipping To reach the optimal input level without adjusting the output level of your source you can navigate to Audio Setup Scale Aud...

Page 4: ... navigating to System Setup Network Setup IP Address This IP address must fall within your subnet and not overlap with an IP assigned to any other computers or equipment You also need to set your subnet mask by navigating to System Setup Network Setup Subnet Mask and your internet gateway address using System Setup Network Setup Gateway If your first attempts to connect to iCap do not work you sho...

Page 5: ...re configured on your encoder in which case you will not need to perform all of the listed steps Connecting to the Configuration Page 1 Open a web browser on any PC on the same local network as your HD480 Navigate to the IP address that you configured on the encoder s front panel for example type 192 168 1 15 into the address bar of the browser if that is the address you entered into the front pan...

Page 6: ...tings 1 In the GPO Monitoring section you can enable or disable GPO activity from iCap Checking Monitor connection on GPO 3 will cause the HD480 GPO Switch 3 to close when your encoder has a valid connection to an iCap server and open when iCap is not connected Checking Monitor S1 activity on GPO 4 will cause the HD480 GPO Switch 4 to close when your encoder is receiving real time caption data for...

Page 7: ...r an extended period indicates that your encoder can not reach the iCap service check your HD480 gateway setting or the problem may be related to firewall or router configurations if you have never connected to iCap successfully from this location before Reading the Encoder Status Section The Status field indicates whether the HD480 is successfully connected to the iCap service The Audio Packets S...

Page 8: ...ng on your encoder This field will toggle when you use the Start Stop buttons below When the iCap software is not running your encoder will not be available for captioning through iCap and will generate no iCap related network traffic All other features of the HD480 encoder including modem captioning and other installed software clients will work as normal ...

Page 9: ...e username that does match the username for any other encoder that will be connected simultaneously It is permissible to configure an inactive spare encoder with the same username as an active encoder but you will encounter problems if you try to connect these both to iCap at the same time The username for your encoder may be pre configured when you receive it in which case it is not necessary to ...

Page 10: ... the Access Codes tab and click the Add button 2 Select a name for the new access code This can be any alphanumeric string but it is suggested that you provide the captioner a phrase with mnemonic value for example by including your station name and or a designation of a particular feed or program that the access code will be used for 3 Select the CC Service for the access code Select S1 for prima...

Page 11: ... code The bottom pane shows a cumulate list of the companies you have authorized select a name and click Remove Selected to remove a company s authorization to connect to your access code 8 When you are done click Finish You should now see the new username you created appear in the list on the Access Codes page To edit or remove an existing access code highlight that access code in the list and th...

Page 12: ...ettings 1 Navigate to the Email Alerts tab and click the Add button 2 In the Email Address field enter the email address where you would like to receive alerts 3 Next select the username s you would like to receive status updates for Select All Users to receive notifications when any user from your company signs in or out of iCap All Encoders to receive notifications when any encoder from your com...

Page 13: ...n Yes in the Online column If a captioner is currently captioning to the encoder using iCap the CC Activity column will also display text in green indicating whether the captioner is active in S1 S2 or both Finally the Audio Status column will display Audio OK if the iCap system is steadily delivering audio from your encoder to the captioner If the status reads No Listeners this indicates that no ...

Page 14: ...nd caption data back in return This software can also be a useful tool for broadcast monitoring and QA a user in the master control or a remote location can log in securely to iCap select one of the broadcaster s access codes hear the audio as the captioner is hearing it and monitor the live CC return feed coming back from the encoder If enabled by the caption agency it is also possible for broadc...

Page 15: ...ex broadcast environments where simultaneous QA monitoring of multiple closed captioning feeds and iCap access code setups is required The iCap Broadcast Monitor includes the individual access code audio and CC monitoring features of the iCap Captioner software package plus a full simultaneous view of all broadcaster access codes detailing attached encoders and captioners plus a scrolling caption ...

Page 16: ...through the iCap Admin site Originally designed as an effective but inexpensive accessibility solution for conferences stadiums and other public events CaptionCast can also be used by broadcast engineers for mobile closed captioning monitoring The designated CaptionCast Event ID can be shared with as many or as few people as desired and changed at any point for increased security To get started wi...

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