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Ei1000G

Installation Manual

SmartLINK Gateway

Read and retain carefully for as long as the product is being used. It contains vital information on the operation 
and installation. The leaflet should be regarded as part of the product.

Summary of Contents for SmartLINK Ei1000G

Page 1: ...llation Manual SmartLINK Gateway Read and retain carefully for as long as the product is being used It contains vital information on the operation and installation The leaflet should be regarded as part of the product ...

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Page 3: ... 2 Product Overview 5 3 Technical Specifications 6 4 Important Safety Instructions 7 5 Locating your Gateway 8 6 Installation 9 7 Gateway System Set Up 11 8 Testing 11 9 Troubleshooting 12 10 Service and Guarantee 13 11 Contact us 16 ...

Page 4: ...tures include Alarm status Fault status Text alert and e mail notification capability for both Fire CO and fault events Installation reports Replacement and fault reports Alert capability is provided via the Cloud portal setting which allows alert contacts to be created and assigned to each property for both Alarm and service events A Gateway is necessary in the system to push events from the Alar...

Page 5: ...de Reset Off On Test An te nn a H ou se C od e R es et O ff O n Te st L LIVE N Neutral 1 On Off battery switch 2 Antenna 3 GSM LED 4 RF LED 5 House Code button 6 Test button 7 Power LED 8 Reset button 2 Product Overview ...

Page 6: ...mal Operating and Storage Temperature Range 10º to 40ºC 3 Normal Operating and Storage Humidity Range 15 to 95 Relative Humidity 3 non condensing Approvals Compliant with Radio Equipment Directive 2014 53 EU 1 Obstructions of any sort will result in a reduction in range from the free space specification The range may vary depending on installation 2 Please contact us for further advice if addition...

Page 7: ...tch Warning This device should only be installed in a location where an all pole mains switch in accordance with Annex L of EN62368 1 is incorporated in the electrical installation of the building As the device is permanently connected to mains supply the appropriate disconnect device shall be provided as part of the building installation The device must not be connected when the house wiring insu...

Page 8: ... bag supplied on by rotating the gold nut clockwise and ensuring it is tightened fully in place by hand Ensure while performing the survey that you hold the Gateway with the Antenna in the vertical orientation 3 Using a small screwdriver or pen press the Test button 4 Count the yellow flashes If your Gateway is indicating a poor signal strength we recommend you move to a location that provides you...

Page 9: ...e the Gateway in a wet room bathroom shower room etc 6 Installation Warning To prevent injury this device must be securely attached to the wall in accordance with the installation instructions Please ensure your Gateway is mounted with the Antenna in the vertical orientation and at least 2m from floor level 1 Fix the mounting bracket to the wall with the screws provided see figure 2 IMPORTANT Make...

Page 10: ...t period 1 min On stand by only the green LED is on Gateway LED Indicator Table Warning Please ensure that the battery switch is on the ON position Failure to carry out this step will result in no battery backup capability if power is lost to the Gateway Mode Action Green LED Blue LED Yellow LED GSM survey Press Test button ON Flashing Power up ON Rapid Flashing 3 slow Flashes Standby ON RF commun...

Page 11: ...t of the world customerservice eielectronics ie 8 Testing Once the system has been installed and set up a test should be performed to validate it is functioning correctly as follows 1 Press and hold the test button on an alarm This will generate an event 2 Check that the yellow LED on the Gateway lights up indicating the event information has been sent to the Cloud server 3 On your phone SmartLINK...

Page 12: ...n obstacle which is blocking the RF signal Factory Reset Sometimes in order to resolve an RF communication issue it may be necessary to reset factory reset and House Code all the RF devices again To reset the Gateway press and hold the House Code button until the blue LED starts to flash Release immediately House Code error message on SmartLINK App when uploading Press Retry to upload again Check ...

Page 13: ...manship If this device should become defective within the guarantee period we shall at our discretion repair or replace the faulty unit This guarantee only applies to normal conditions of use and service and does not include damage resulting from accident neglect misuse unauthorised dismantling or contamination howsoever caused This guarantee excludes incidental and consequential damage This guara...

Page 14: ...ection and proper disposal please contact your local government office or the retailer where you purchased this product Block E1 0889 Hereby Ei Electronics declares that this Ei1000G Gateway is in compliance with the essential requirements and other relevant provisions of Directive 2014 53 EU The Declaration of Conformity may be consulted at www eielectronics com compliance Hereby Ei Electronics d...

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Page 16: ...Oswestry Shropshire SY10 8NR Telephone 01691 664100 www aico co uk Ei Electronics Shannon Industrial Estate Shannon Co Clare Ireland Telephone 353 0 61 471277 www eielectronics com Contact Us P N B19839 Rev3 Ei Electronics 2021 ...

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