ElectroFlip PETRACK, User Manual

Page 1: ...nstructions included in this User Guide are current as of November 2016 However due to the fluid nature of advancing technology some characteristics may change or need modifications in the future Should you encounter any problems or have any further questions about your purchase please visit our website www ElectroFlip com and contact us through our Contact Us page Todownload the large PDF digital...

Page 2: ...Mobile App 9 TBPT App TALK TEXT Based Tracking 10 TBPT App Setup Android Only 10 How to Start Tracking w TBPT App 11 Geo Fence Setting TBPT App Only 12 i Server TEXT GPRS Data Live Based Tracking 13 APN Access Point Name Setup 13 Add and Delete Device 14 Display and Hide the Device 14 Change Picture Icon 14 Checking GPS Status 16 History Route 16 GPS and LBS Signal 17 Parameter Settings 17 App Set...

Page 3: ...s power cycle turn off then on the PeTrack after disconnecting from your charger If you do not intend to use it at the moment power it off 3 The PeTrack must not be located or operating in conjunction with any other collar antenna or transmitter This will cause interference with the PeTrack More than one PeTrack is fine 4 The PeTrack is designed for the outdoors it cannot be used indoors or your G...

Page 4: ... card from T Mobile local stores and its resellers You can also go to the link below https prepaid phones t mobile com pay as you go To check for T Mobile network coverage http www t mobile com coverage map html You could also get prepaid SIM card from the following alternative providers USMobile https www usmobile com shop product Triple Cut GSM SIM Card Ting https ting com rates Net10 http www n...

Page 5: ...ask you if you want to buy a phone or what phone it is for etc You simply tell them you would like to activate and fund your SIM card you do not need any other hardware 2 Reload Recharge Fund Put Money On to the SIM CARD There are various names for this however they all have the same meaning after activation you will need to put funds on your new SIM card in order for it to work Depending on the p...

Page 6: ... the USB cable For the first two charges charge overnight to help condition the battery REMEMBER Once the PeTrack is fully charged you will see the Red LED turn off Once disconnected from the charging cable power cycle before using the PeTrack Clip Assembly Put the collar included or your own through the clip BUCKLE LOCKING CLIP Assemble the PeTrack and the clip according to the arrow mark on both...

Page 7: ...the PeTrack s state The Power button is located on the side of the unit opposite to the charging port Please remember to watch the YouTube video in the example below ON Press and hold the power for 5 seconds Three LED lights will all flash at the same time for a split second The PeTrack is now ON and will continue to blink slowly every 15 30 seconds OFF Press and hold the power for 10 seconds Thre...

Page 8: ...y code if outside the United States then the mobile phone number of the phone you want the alert sent to Country Code Area Code 7 Digit Number REMEMBER Your PeTrack will fall asleep automatically after sitting still for more than 3 minutes if you re trying to setup your APN or call it or text it or just getting it to respond you need to either physically shake the unit every minute while you re ou...

Page 9: ...r internet browser or Google maps either or is fine REMEMBER Your PeTrack will fall asleep automatically after sitting still for more than 3 minutes if you re trying to setup your APN or call it or text it or just getting it to respond you need to either physically shake the unit every minute while you re outside or it needs to be attached to an active pet which is outside Otherwise you ll have no...

Page 10: ...n our i Server logo here REMEMBER Make sure to setup Access Point Name APN first before installing i Server Refer topage 13 fortheinstructions TBPT APP TALK TEXT BASED TRACKING Special Note Some features might have been added or removed and icons may differ We update our Apps frequently for improvements However the concept and function of this applicationarethe same TBPT APP SETUP Android Only Her...

Page 11: ...r more than 3 minutes if you re trying to setup your APN or call it or text it or just getting it to respond you need to either physically shake the unit every minute while you re outside or it needs to be attached to an active pet which is outside Otherwise you ll have no response as it s completely dependent on motion detection to conserve its battery power This document is a property of Electro...

Page 12: ... pet runs out of the Geo fence are you set However it will not send an alert if the pet runs back to the Geo fence area This function may cause extra SMS charge since when using Geo fence GPS will be forced to turn on To set this function please follow the steps below 1 Tap any location on the map for 3 seconds 2 Tap ok as central point for Geo Fence 3 Set the distance 4 Select the device then tap...

Page 13: ...for the APN of your SIM card to allow GPRS internet access to your PeTrack For example for AT T Wireless this may be epc tmobile com forT Mobile You must first have a data plan and confirm the APN name with the provider 2 Once your SIM card is installed remember to turn on your PeTrack and place it outside for the time being 3 From your mobile phone send a text message to your PeTrack phone number...

Page 14: ...k itself then press Create button under the device menu Alternatively scan the IMEI barcode click Scan the IMEI button to add the device DELETE Device 1 Press Delete Device button 2 Then press Delete button DISPLAY and HIDE the DEVICE After adding the device the default display status of the device is ON and the device will display the map When the status is OFF the device will hide on the map To ...

Page 15: ...s below 1 Tap the picture icon and the INFO page will open 2 You can then select from the app s pre saved picture by tapping Default picture or you can choose from the pictures taken saved by your phone by tapping on Album You can also tap Take Picture if you want to take a picture for the icon 3 Tap Save to save the changes made This document is a property of ElectroFlip LLC www ElectroFlip com N...

Page 16: ...een 2 Tap Select Device icon number 7 label You can select the device you want to check if you have multiple trackingdevices HISTORY ROUTE To check the history route press the History Mode icon the on the lower right of the map refer to number 9 label on the picture below This document is a property of ElectroFlip LLC www ElectroFlip com No unauthorized reproduction is allowed 16 ...

Page 17: ...e among the multiple devices 2 Change Nickname Change your device name 3 Report Time Setup a certain time in the app for the device to update data to the database The suggested report time is not less than 5 minutes to save the device s power This setup is also available under Settings which is on the lower right of the app 4 Urgent Number Set a number where you want to receive alert to inform you...

Page 18: ...ossible issues that you may encounter when using the device If the issue you are having is not on the list you may visit our FAQ section http Help ElectroFlip com or you can contact us through our website www ElectroFlip com and visit to our Contact Us page for our most recent contact information 1 I have inserted a SIM card to the device but it is still not working What should I do Please make su...

Page 19: ...nited States then the mobile phone number of the phone you want the alert sent to Country Code Area Code 7 Digit Number 4 What to do if i Server App won t let me add a device Make sure that the APN Access Point Name has been configured on the SIM card inserted in PeTrack and double check with the SIM card provider for the correct APN if you are not sure Data plan should also be activated Youcan re...

Page 20: ...your APN or call it or text it or just getting it to respond you need to either physically shake the unit every minute while you re outside or it needs to be attached to an active pet which is outside Otherwise you ll have no response as it s completely dependent on motion detection to conserve its battery power All information and instructions included in this manual are current as of November 20...