Quick Installation Guide
HC1100
GN1100
H990
Steaming
Hot Water
Tap
Filtered 98°C
water on tap
What You Should Know
Before Beginning
TROUBLESHOOTING
WARRANTY INFORMATION
®
®
Guía de instalación rápida
Guide d’installation rapide
Kurzanleitung
Snelle installatiegids
Guia de instalação rápida
Hurtig installationsvejledning
Guida di installazione rapida
This is a quick reference guide. Please refer
to the complete Installation, Care & Use Manual
for specifics including warnings, cautions and
dangers. If after reading the troubleshooting
section, you still have questions about parts,
installation or warranty, please visit
www.insinkerator.com
Please have the model and serial number of your
tank and tap available when calling. Visit
www.insinkerator.com for assistance on many
common questions.
BEFORE INSTALLING REPLACEMENT TAP
Personal Injury: Unplug the tank. Depress the tap
handle for about one minute so cold water can
flow through the unit. This cools the water for
safer removal of existing tank and tap. Remove
the drain plug on the tank bottom to empty all
remaining water.
• A continuous electrical power source (not controlled by
a wall switch) is required to power the unit.
• Ensure that there is sufficient space to fit the unit
under the sink and around existing plumbing.
• For HC1100 tap installation, a 35mm–38mm hole is
required; for the GN1100 and H990 tap, the hole
requirement is 32mm–38mm. Many installers choose
to use the existing “sprayer” hole.
• Check to make sure that a cold water supply line is
within reach of the water inlet line.
Starting the Installation Process
WHAT TO DO
Water and steam spits
forcefully from spout
without turning on
the tap.
Water is not hot
• Unit is boiling.
May be normal during initial setup.
• The unit may not be plugged in.
• The electric outlet is inoperative.
• Depress tap lever to release some water from
the tank.
• Adjust water temperature using dial on tank front.
Remember that at higher altitudes, water boils
at lower temperatures.
See Owner’s Manual
• Make sure the unit is connected to a properly
earth (grounded) electric outlet.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
Water is too hot
or not hot enough
• Thermostat is not adjusted to
your needs.
• Adjust the thermostat slowly, then depress or twist tap
handle for 20 secs. to bring in fresh water at the new setting.
Allow 5-7 minutes for water to reach new temperature.
Water comes out the
vent instead of spout
• Outlet tube is blocked.
• Check that outlet tube is not kinked, twisted or pinched.
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
intermittently
• The expansion chamber isn’t
draining properly due to low
water pressure.
• The spout is blocked.
• Unplug the unit. If the dripping doesn’t stop after a few
minutes, check the supply valve to ensure that it is fully
open and there are no obstructions in the water line
reducing the pressure below 172 kPa (1.7 bar; 25 psi).
i.e., a poorly mounted saddle valve, a clogged water filter,
or a partially opened shut-off valve.
• Unscrew spout end piece and clean out any debris.
Water is dripping
from the spout/vent
constantly
• Debris in the water line may be
in the tap valve seat causing
a slow water leak.
• Unscrew spout end piece and clean out any debris.
• Depress or twist lever 7-10 times to flush tap & lines.
Divided stream
• Debris in the end piece.
• Unscrew spout end piece and clean out any debris.
PROBLEM
POSSIBLE CAUSE
FILTRATION ISSUES
If you are still experiencing trouble, visit www.insinkerator.com
PN 43899
Water taste or odour
New filter doesn’t fit
The filter leaks
No water flow or
low water flow
• Filter water flow direction is wrong
• Filter needs to be flushed out
• Life of filter has expired
• Head & bracket not fully rotated
• Filter O-ring breach
• Head & bracket not fully rotated
• Filter O-ring breach
• Life of filter has expired
• Review filter tube connection instructions.
• Depress/twist tap and run until the water is cold.
• If no change, replace filter cartridge.
• Take out the new filter, put in old filter.
• Remove, inspect, reinstall filter cartridge.
• Test unit by reinstalling old filter and rotating
to full stop. Check for leaks.
• Replace filter cartridge.
A steaming hot water tap, like any water heater, has a limited
life and will eventually fail. To avoid possible property damage,
this steaming hot water tap should be regularly examined for
leakage and replaced when necessary. A drain pan, plumbed to
an appropriate drain or outfitted with a leak detector, should
be used in those applications where any leakage could cause
property damage.
Covers all replacement parts and labour to correct
defects in material or workmanship in the tap system,
excluding the replaceable filter cartridge, for the full
warranty period from the date of installation in your
home. If warranty service is required during the warranty
period, contact an authorized InSinkErator
®
service agent
to replace or repair the unit in your home at no cost to
you. If your tap is replaced rather than repaired, the
warranty on the new unit shall be for the duration of the
remaining portion of the original tap warranty. Note:
Warranty is determined by unit serial number and/or date
of installation. Purchase or installation receipt may be
required to verify warranty status. To find the location of
your nearest factory authorized service center, please see
attached service agent list.
The foregoing warranty does not apply to damage or
inoperation resulting from accident, alteration, misuse,
abuse, improper installation, installation not in
accordance with these instructions or local electrical
and/or plumbing codes. We do not assume any
responsibility for consequential damage. Install using
genuine InSinkErator manufactured components only. Use
of non InSinkErator components will void your warranty.
Tap:
Series 1100, 2-year warranty
H990, 1-year warranty
Tank:
2-year warranty on stainless steel tank
www.insinkerator.com
LED green light on
front of tank does not
illuminate
• The unit may not be plugged in.
• The electric outlet is inoperative.
• Make sure the circuit breaker or fuses are
functioning properly.
• Check that the outlet is not switched off.
