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2011 - 03

TROUBLESHOOTING

PRODUCT FEATURES

Frequent issues

Solution

• Can not find the firmware version

 

Press 3 times the "zoom" button

•  After formating with the PC in only one NTFS partition, 

the unit shows "initializing" constantly

 

Format the HDD in FAT32 file system

• Can not hear the music during the slideshow

 

Copy the music into the selected pictures folder

• The delete function does not work

 

 Normal behavior, only supported in FAT32 file 
system and HDD size lower than 1TB 

• Can not copy a file from the PC to the HDD

 

 Check that file size is lower than 4GB or create a 
NTFS partition on HDD

•   The remote control doesn't work anymore

The Movie Cube doesn't respond to the remote 
control

 

Change the batteries

 DOES

 

DOES NOT

  Play DVD videos from the main menu

  Allow to store fi les directly on the HDD

  Allow to edit fi les (copy and delete)

  Allow to create a Library (music, video)

  Play MKV fi les or videos with higher resolution 

than 720x576

  Output video with a 1080p resolution

  Support MPG fi les larger than 4GB

  Support WiFi dongles or any network connection

  Support the display of scrolling fi le name

  Support Greek and Russian subtitles

  Support NTFS writing mode

  Have a standby mode

  Allow to turn on the Movie Cube with the remote 

control

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