epiphan AV.io 4K, User Manual

Page 1: ...Epiphan AV io 4K User Guide September 26 2016 Release 3 1 0 UG113 02 ...

Page 2: ...D RECOMMENDATIONSAREBELIEVED TO BEACCURATEATTIMEOFWRITING BUTAREPRESENTED WITHOUT WARRANTYOFANYKIND EXPRESSORIMPLIED USERSMUSTTAKEFULL RESPONSIBILITYFORTHEIR APPLICATION OFANYPRODUCTS LIMITATION OFLIABILITY UNDERNO CIRCUMSTANCESSHALL EPIPHAN BELIABLEFORANYINCIDENTAL SPECIAL CONSEQUENTIAL EXEMPLARYOROTHERINDIRECTDAMAGESTHATRESULTFROM THEUSEOF ORTHEINABILITYTO USE THISPRODUCTORTHEINFORMATION CONTAIN...

Page 3: ...cent product specifications and additional information about AV io 4K Warranty All Epiphan Video products are provided with a 100 return to depot warranty for one year from the date of purchase Technical support Epiphan s products are backed by our professional support team If you are having issues with your product please gather details about your system and contact our team by l E mailing suppor...

Page 4: ...s included in firmware release 3 1 0 I420 Color space The I420 and YV12 color spaces give increased functionality at 4K resolutions ensuring that AV io 4K is compatible with a greater number of third party softwares Read more details in the Resolutions capture rates and aspect ratios and Technical specifications sections New default resolutions Several new default output resolutions were added nam...

Page 5: ...issues and troubleshooting Many changes have been made since the last firmware release for AV io 4K There have been lots of improvements to the efficiency and functionality See Limitations and known issues and Troubleshooting for more details ...

Page 6: ...K captures resolutions up to and including 4096 2160 making it the simplest way available to capture DCI 4K and 4K UHD digital signals For those curious as to the difference between DCI 4K and 4K UHD these are just different definitions of a 4K resolution 4K UHD 3840 2160 is the standard 4K resolution available on televisions and other common display screens The 4K resolution of 4096 2160 is refer...

Page 7: ...rranty give you notifications of firmware and software updates and get you our free personalized customer support How to register 1 Go to epiphan com register 2 Provide the required information Your six digit serial number is found on your device A valid e mail address is required for product registration ...

Page 8: ...i Registering your AV io 4K viii Table of contents ix Quickstart 1 Getting started 2 What s in the box 2 System requirements 3 Technical specifications 3 Hardware 6 Hardware diagrams 6 Top cap view 6 Bottom cap view 6 Indicator LED details 7 Capture 8 How AV io 4K works 9 Set up your AV io 4K for capture 10 Resolutions capture rates and aspect ratios 11 Automatic image scaling audio resampling 13 ...

Page 9: ... 23 Identifying the input resolution on your AV io 4K 25 Update firmware using the AV io Config tool 26 Limitations and known issues 29 Affecting all operating systems 29 Affecting Windows 29 Affecting Ubuntu 29 Affecting Mac 29 Troubleshooting 30 Affecting all operating systems 30 Affecting Windows 30 Affecting Mac 31 Affecting Ubuntu 31 Affecting Chromebook 31 Software and documentation license ...

Page 10: ...capture computer l An HDMI cable included with purchase to connect your video source to your AV io 4K Once you have these things ready to go you can now begin the simple process of hooking up your AV io 4K so you can start capturing To connect your AV io 4K for capture 1 Connect your AV io 4K device to your video source 2 Connect your AV io 4K device to your computer 3 Open your favorite third par...

Page 11: ...cal reference material and we ll conclude with a walkthrough of some optional video capture configuration Let s get started What s in the box Your AV io 4K product contains everything you need to easily capture live video content with minimal setup Your purchase includes the following Table 1 Description of included purchase contents for identification only color and appearance of individual cable...

Page 12: ...apture workstation operating system Windows 8 1 Windows 10 Mac OSX 10 10 and up Linux distribution with kernel 3 5 0 or higher Processor frequency Minimum recommended value 2 4 GHz RAM Minimum recommended value 4 GB Technical specifications Technical specifications for AV io 4K are included in the table below Operating System support Windows 8 1 Windows 10 Mac OSX 10 10 and up Linux distribution w...

Page 13: ...K UHD 4096 2160 DCI 4K 5 10 15 20 fps USB host controllers When capturing 4K resolutions we recommend using a computer with an Intel USB host controller this is the most common type to achieve the best results With other USB host controllers such as ASM AMD VIA Renesas Eltron Fresco and TI capture will be at 79 to 96 of the expected frame rate HDMI audio input Up to 96 kHz sampling rates Audio out...

Page 14: ...echnical specifications cannot be captured LED LED indicates the status of AV io 4K Dimensions 3 54 2 36 0 91 90 mm 60 mm 23 mm Note For DCI 4K the actual frame rate is limited to 24 fps for NV12 I420 and 15 fps for YUY2 5 ...

Page 15: ...red include l Hardware diagrams and l Indicator LED details Hardware diagrams Your AV io 4K device includes an input an output and an indicator light Input output ports and indicator lights are identified and explained in the top and bottom cap view AV io 4K images below Indicator light details are explained in the proceeding section Top cap view Bottom cap view 6 ...

Page 16: ...rted color space resolution and frame rates If you re not sure if your controller is USB 3 0 or USB 2 0 plug AV io 4K into the capture computer and look at the indicator LED After initial boot up red LED blue is used for USB 3 0 and green is used for USB 2 0 Blue LED means USB 3 0 Green LED means USB 2 0 Connection type LED color USB 3 0 connection USB 2 0 connection Solid red Firmware update in p...

Page 17: ...I D video source l Your AV io 4K device l A capture computer laptop or notebook l A USB 3 0 cable included with purchase to connect to your AV io 4K to your capture computer l An HDMI cable included with purchase to connect your video source to your AV io 4K Once you have these things ready to go you can now begin the simple process of hooking up your AV io 4K so you can start capturing 8 ...

Page 18: ...e video frame in pixels Higher frame rate means smoother video capture while resolution determines the aspect ratio of the video output as well as its resolution and degree of definition With the help of AV io 4K the content from your video source is automatically configured and captured on your computer through your selected application If the application requests a frame size that is smaller or ...

Page 19: ...onnect your AV io 4K for capture 1 Connect your AV io 4K device to your video source 2 Connect your AV io 4K device to your desktop computer laptop or notebook 3 Open your favorite third party application select AV io 4K from the list of available input sources and start capturing And that s it No drivers to install and no extensive set up J ust connect the cables and you re ready to go 10 ...

Page 20: ...t resolutions below it Aspect Ratio Common Use 4 3 Standard TV NTSC PAL display and non widescreen computer displays 16 9 Widescreen HD TV displays 1080p 1080i 720p etc and 4K capable displays 16 10 8 5 Widescreen computer displays and 4K capable displays 5 4 Sometimes used in larger format computer monitors 1 90 1 Digital Cinema Initiatives standard resolution for 4K or 2K video projection AV io ...

Page 21: ...on and color space at 5 10 15 20 23 97 24 25 29 97 30 50 59 94 or 60 frames per second your application chooses one of these frame rates when captured over USB 3 0 When capturing 4K resolutions we recommend using a computer with an Intel USB host controller this is the most common type to achieve the best results With other USB host controllers such as ASM AMD VIA Renesas Eltron Fresco and TI capt...

Page 22: ...ions AV io 4K uses pre installed drivers on your OS called UVC drivers and UAC drivers to communicate with third party applications and capture content Due to AV io 4K s use of UVC UACtechnology there is no need for driver installation J ust like a webcam your AV io 4K device is immediately recognized as a camera device like a web cam and can be used to capture content via any UVC compatible third...

Page 23: ...eaks help them get the most out of their AV io 4K These settings include l input signal resolution l aspect ratio preservation l performance mode Input signal resolution disabled by default There are two key descriptors used in the process of video capture using a UVC based device Extended Display Identification Data EDID The EDID describes to the video source video player or computer which standa...

Page 24: ...ns not included in the EDID file of the connected display device In the scenario where a resolution that is not included in the AV io 4K standard resolution is requested the Graphics adapter and driver will apply the resolution requested and then upscale it to AV io 4K s default resolution This means the Use input signal resolution feature will not add a custom resolution to the UVCdescriptor and ...

Page 25: ...don t have to worry about changing the list every time you change which source you have connected To change the custom resolutions with the AV io Config tool 1 If needed install the AV io Config tool For details specific to your OS see Install the AV io Config tool 2 Connect your AV io 4K device to your computer laptop or notebook 3 Open the AV io Config tool 4 Select your AV io 4K device from the...

Page 26: ...t the text box labeled Width erase the number that is currently in the box and type out the width of the custom resolution you wish to use Then do the same for the resolution height in the text box labeled Height 8 Click Apply The custom resolution you defined will now be added to the list of output resolutions that you are allowed to select from the settings menu from the third party application ...

Page 27: ...y AV io 4K custom capture settings 2 In a Windows environment due to restrictions set by Microsoft s Windows Hardware Quality Labs certification most graphics adapters or drivers will not output resolutions not included in the EDID file of the connected display device In the scenario where a resolution that is not included in the AV io 4K standard resolution is requested the Graphics adapter and d...

Page 28: ...o Config tool follow the directions below for your computer s operating system Windows 1 Download the AV io Config package under the Windows heading on the AV io 4K Downloads page on Epiphan s web site http www epiphan com support avio 4k drivers documentation 2 Extract all the files from the zip file remember the location you re unzipping to 3 Browse to the unzip folder and open the AV io Config ...

Page 29: ...ite http www epiphan com support avio 4k drivers documentation 2 Double click the downloaded file to open the disk image package 3 If desired drag the AVioConfig application to your desktop or another location where you will find it for future use 4 Double click the AVioConfig application icon to launch AV io Config a warning box appears 20 ...

Page 30: ...www epiphan com support avio 4k drivers documentation 2 Untar and unzip the contents of the tar bz2 file tar xjvf can be used to untar and unzip in one command 3 Browse or change directories to the unzip folder 4 Either Double click the AV io Config application icon or execute the AV io Config application from the command line to launch AV io Config AVioConfig 5 AV io Config starts If you video gr...

Page 31: ...AV io 4K User Guide Linux 22 ...

Page 32: ...preservation and performance mode See Configuration options for more details To change the configurable settings with the AV io Config tool 1 If needed install the AV io Config tool For details specific to your OS see Install the AV io Config tool 2 Connect your AV io 4K device to your computer laptop or notebook 3 Open the AV io Config tool 4 Select your AV io 4K device from the list under the De...

Page 33: ...ings using AV io Config tool 5 Click the Settings tab the settings page appears 6 Enable or disable the individual settings by clicking each checkbox according to your needs See Configuration options for a description of each setting 24 ...

Page 34: ... what information your video source is sending Plug in the source and select your device The UI detects information about the source and presents it at the bottom of the window The line tells you what connector the video source is using in this case HDMI the exact resolution of the source 1920 1080p the frame rate the source is outputting 60 fps and the color model RGB 25 ...

Page 35: ... this firmware onto your AV io 4K using the AV io Config tool and the steps below Attempting to update firmware while running virtual machines will result in firmware upgrade failure To update firmware using the AV io Config tool 1 If you haven t already done so download and install the AV io Config tool See Install the AV io Config tool 2 Download the firmware update file from the Epiphan website...

Page 36: ...ted devices 6 Using the diagram below check the current firmware version of your AV io 4K If it is the same version as the new firmware you downloaded there is no need to do the firmware update 7 Click the Firmware tab 8 Click the folder icon to navigate to the saved location of the firmware and click Update to update your video grabber to the selected firmware an update bar appears and displays t...

Page 37: ...ress bar turns green and displays Update Completed Note the firmware update will not be automatically reflected in the Devices list unless the Refresh icon is clicked You may now safely disconnect your AV io 4K if needed When updating firmware on a Mac the Update Completed text will not be displayed The firmware upgrade is complete when the progress bar fills the width of the AV io Config window a...

Page 38: ...sary This often occurs due to inherent inaccuracies in rounding decimal point fps rate to whole numbers The reading is still accurate to your expected rate Affecting Windows l UVC 270 Windows 10 Sometimes Windows 10 will not recognize the grabber properly when connected by a Fresco FL1100 USB 3 0 controller o Workaround Press the refresh icon to refresh the device list or unplug and reconnect the ...

Page 39: ...Windows 8 1 or 10 with VLC Media Player 2 2 1 downgrade to an earlier version of VLCor use a different capture application such as Adobe FMLE Not able to capture UHD resolutions at 30 fps when using VLC VLCdoes not support the NV12 4 2 0 colorspace 4K must be captured in either the YUY2 4 2 2 colorspace which will reduce the frame rate to 20 fps or I420 4 2 0 which will allow you to capture at spe...

Page 40: ...lve Video cannot be resumed if stopped during a Skype call If capturing on Ubuntu 14 04 LTSwith your AV io 4K connected to an Etron EJ 168A USB 3 0 controller switch to a different USB port or simply avoid stopping the Skype call If it is not possible to stop the Skype call or if it stops accidently disconnect and reconnect the device You may need to restart the video call Affecting Chromebook Sym...

Page 41: ...EMENT 1 Definitions In this Agreement Agreement means this Epiphan Software License Documentation means the technical publications delivered to You with the Software relating to the installation and operation of the Software such as reference user installation and technical guides and release notes Epiphan means Epiphan Systems Inc Software means the Licensor binary and or bytecode software progra...

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