Extron electronics TouchLink TLP Pro 520M, User Manual

Page 1: ...TLP Pro 300M User Guide TouchLink TouchLink Pro Touchpanel Control Systems 68 3146 01 Rev A 04 20 ...

Page 2: ...se trouvent dans la documentation fournie avec le matériel Pour en savoir plus sur les règles de sécurité la conformité à la réglementation la compatibilité EMI EMF l accessibilité et autres sujets connexes lisez les informations de sécurité et de conformité Extron réf 68 290 01 sur le site Extron www extron com Istruzioni di sicurezza Italiano AVVERTENZA Il simbolo se usato sul prodotto serve ad ...

Page 3: ...n Electronics see the current list of trademarks on the Terms of Use page at www extron com Registered Trademarks Cable Cubby ControlScript CrossPoint DTP eBUS EDID Manager EDID Minder Extron Flat Field FlexOS Glitch Free Global Configurator Global Scripter GlobalViewer Hideaway HyperLane IP Intercom IP Link Key Minder LinkLicense LockIt MediaLink MediaPort NAV NetPA PlenumVault PoleVault PowerCag...

Page 4: ...t was tested with shielded I O cables on the peripheral devices Shielded cables must be used to ensure compliance with FCC emissions limits For more information on safety guidelines regulatory compliances EMI EMF compatibility accessibility and related topics see the Extron Safety and Regulatory Compliance Guide on the Extron Website Battery Notice This product contains a battery Do not open the u...

Page 5: ...ioned in this guide the character 0 is used for the number zero and O represents the capital letter o Directory paths that do not have variables are written in the font shown here C Program Files Extron Variables are written in slanted form as shown here ping xxx xxx xxx xxx t SOH R Data STX Command ETB ETX Selectable items such as menu names menu options buttons tabs and field names are written i...

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Page 7: ...ng software from the alphabet menu 21 Using the Software 21 TLP Pro 300M Web Page 22 Updating Firmware 23 Downloading Firmware 23 Updating Firmware Using the Touchpanel Web Page 24 Mounting 25 Mounting With a UL listed Electrical Box 26 Mounting to Drywall or Furniture 27 Reference Material 28 Network Port Requirements and Licensed Third party Software Used by the Touchpanels 28 Reset Modes 28 Use...

Page 8: ...TLP Pro 300M Contents viii ...

Page 9: ...unctions associated with those graphics providing versatility and adaptability to the configuration and control of an AV system A motion sensor light sensor and a speaker provide sleep mode auto dimming and audible feedback Features 3 5 inch LCD touchscreen with 320x480 resolution and 18 bit color depth Gorilla Glass screen is tough scratch and smudge resistant Corning Gorilla Glass is stronger an...

Page 10: ...equirements for running GUI Designer Global Configurator Plus and Professional Global Scripter or Toolbelt see the Extron Web page for the appropriate software NOTE The TLP Pro 300M is not compatible with Global Configurator 3 or GUI Configurator Hardware An Extron IP Link Pro control processor must be connected to the same network domain as the TLP Pro 300M See www extron com for a list of suitab...

Page 11: ...t Configuration Protocol DHCP status on or off If DHCP is off you also require IP address Subnet mask Gateway User names These are either admin or user Passwords The factory configured passwords for all accounts on this device have been set to the device serial number Passwords can be changed during configuration Passwords are case sensitive NOTE If the device is reset to default settings the pass...

Page 12: ... the touchpanel 4 Mount and connect cables to the units Mount the units There are several mounting options for Touchlink Pro touchpanels see Mounting on page 25 Connect cables to the touchpanels see TLP Pro 300M Rear Panel Features on page 6 Connect the power cords and power on all devices see LAN PoE Connector on page 6 5 Configure the Touchpanels the GUI Designer Help File the Global Configurato...

Page 13: ...n is made with Corning Gorilla Glass which is stronger and more scratch resistant than standard glass while maintaining touch sensitivity color saturation and brightness B Motion sensor Detects motion between three to five feet from the touchpanel and at least 15 from the center axis C Light sensor Monitors ambient light level and adjusts screen brightness based on the settings configured using th...

Page 14: ... client see Reset Modes D Menu Button Activates the setup menu see Setup Menu on page 9 E Serial Number Label The serial number is on a label on the right edge of the rear panel towards the top The factory configured passwords for all accounts on this device have been set to this device serial number Passwords are case sensitive NOTE If the device is reset to default settings the passwords are res...

Page 15: ...ch or router to the power supply 100 240V 50 60Hz 0 4A MAX XTP PWR XTP PWR To network switch To touchpanel 1 1 1 2 2 2 3 3 3 Figure 4 XTP PI 100 Power Injector 2 Connect a second straight through cable 2 from the power injector to the touchpanel This cable carries the network information and 48 VDC from the power injector to the touchpanel 3 Connect the IEC power cord to a convenient 100 VAC to 24...

Page 16: ...é réglementaire Unless otherwise stated the AC DC adapters are not suitable for use in air handling spaces or in wall cavities The power supply is to be located within the same vicinity as the Extron AV processing equipment in an ordinary location Pollution Degree 2 secured to the equipment rack within the dedicated closet podium or desk Sauf mention contraire les adaptateurs AC DC ne sont pas app...

Page 17: ...een different screens press the Menu icon in the top left corner The screen selection menu opens over the current screen which is grayed out The menu has five buttons corresponding to the five available screens Status EXIT STATUS NETWORK DISPLAY AUDIO PROJECT INFORMATION ADVANCED Figure 5 Screen Selection Menu Press the name of the screen you wish to open Press the Exit button in the top right cor...

Page 18: ...creen click the arrow next to the appropriate heading Alternatively you can use the Menu icon in the top left corner In the Network section a green circle with a white check mark is shown next to the IP address when there is a network connection If there is no connection the circle is red with a white cross In the Advanced section the same icons are used to show if a control processor is connected...

Page 19: ...ro 300M AB CD EF Hostname 192 168 254 251 IP Address 255 255 255 0 Subnet Mask 0 0 0 0 Gateway 127 0 0 1 DNS Primary 00 05 A6 AB CD EF MAC Address Domain Name extron com Save Cancel Figure 7 Network Screen DHCP on left and DHCP off right The Domain Name and MAC Address are read only 1 If the IP addresses are assigned by DHCP move the DHCP slider to the right as shown in figure 7 left When DHCP is ...

Page 20: ...e host name The Host Name dialog box opens Hostname TLP Pro 300M AB CD EF X q w e r t y u i o p a s d f g h j k l z x c v b n m 123 SUBMIT x Figure 8 Host Name Dialog Box Use the keypad to enter a new name which appears in the Host Name text box TLP Pro 300M Setup Menu 12 ...

Page 21: ... an octet NOTES Octets can have any value between 0 and 255 If you attempt to enter an invalid number for example 892 you are able to enter the 89 but the 2 cannot be entered After entering the value for an octet you must enter a period before entering the value for the next octet c Click Submit to save the changes exit the dialog and return to the Network screen Click the left arrow in the headin...

Page 22: ...p timer If the sleep timer is enabled use the slider to set a value between 1 and 120 minutes Auto Brightness provides a suitable amount of backlighting that is automatically calculated from the amount of ambient light detected by the light detector Screen Brightness Use the slider to adjust the brightness setting between 0 and 100 manually If screen brightness is changed using this slider auto br...

Page 23: ...is set to 80 80 percent of maximum even when the Sound volume is set to 100 it is equivalent to only 80 percent of maximum Click sets the volume for audible feedback that accompanies events such as a screen button being pressed Sound sets the volume of audio from any audio file playback To mute any of the volume settings press the corresponding loudspeaker icon to toggle between mute off and mute ...

Page 24: ...dl 11 12 19 10 35 27 AM Creation Date 01 18 20 12 41 51 PM Revision Date GUI Project Name 2 03 4 002 Version 320x480 Resolution Figure 13 Project Information Screen The Project Information screen is read only It provides information about the projects created in Global Configurator Plus and Professional System Project and GUI Designer GUI Project TLP Pro 300M Setup Menu 16 ...

Page 25: ... is shown System ID is a four digit number generated by Global Scripter or Global Configurator Plus and Professional and needed to link the touchpanel to a control processor For more information see the Global Scripter Help File or Global Configurator Plus and Professional Help File Storage Storage Used states the amount of storage used by the project Storage Size states the total storage availabl...

Page 26: ...n entered the Submit button is enabled Press Submit to save the PIN The title bar changes to Confirm New Pin 4 Enter the PIN a second time and press Submit When the PIN entered on the second occasion matches the PIN entered on the first occasion the PIN is set and the dialog closes To edit the PIN after it has been set press Edit in the Advanced screen see figure 14 on the previous page and enter ...

Page 27: ...m NOTES You will need an Extron Insider account to run Global Scripter Global Configurator Plus and Professional or GUI Designer To obtain one contact the Extron Sales Department The TLP Pro 300M is not compatible with earler Extron software GUI Configurator or Globlal Configurator 3 Ensure you are downloading GUI Designer and Global Configurator Plus and Professional Figure 16 Software Downloads ...

Page 28: ...er of the program in the alphabet menu 3 Downloading software from the product page Clicking on the panels at the top of the page takes you to the software product page on the Extron website Figure 18 shows the GCP product page Figure 18 GCP Product Page To download and install the product click Download 1 and follow the onscreen instructions The software is downloaded and installed on your PC By ...

Page 29: ...rmation firmware updates certificate management and configuration of network settings system utilities reset reboot and user management username and password for TouchLink Pro devices GUI Designer Design the layout of the screen text and graphics using GUI Designer which is a Windows based application You can either customize one of several existing templates or create an entirely new interface Af...

Page 30: ...e been set to the device serial number Passwords are case sensitive If the device is reset to default settings the password is the default password configuration The default password is extron The default web page opens Figure 21 TLP Pro 300M Default Web Page The single page provides general and network information about the unit It is read only and cannot be used to configure the touchpanel netwo...

Page 31: ...and Licenses Guide which is available at www extron com Updating Firmware To update firmware first download and run the file from the Extron website Then use Toolbelt or the TLP Pro 300M web page to upload the file to the touchpanel Downloading Firmware The firmware must be downloaded to a PC on the same sub network as the TLP Pro 300M 1 On the Extron Website click Download 1 2 Click Firmware 2 Fi...

Page 32: ...ck on the file to install the firmware on the PC By default it is stored at C Program Files x86 Extron Firmware product name firmware version 9 Use Toolbelt or the Touchpanel web page to upload this file to the touchpanel see the Toolbelt Help File or the following section Updating Firmware Using the Touchpanel Web Page 1 If you have not already done so download the firmware file to a computer on ...

Page 33: ...istant rated wall or partition assembly Ne pas installer le TLP Pro 300M dans un mur résistant au feu ou une cloison All structural steps and electrical installation must be performed by qualified personnel in accordance with local and national building codes and electrical codes Toute étape structurelle et installation électrique doit être effectuée par un personnel qualifié conformément aux code...

Page 34: ... required 4 Pass the other end of the tether kit and the cables through a knock out in the junction box 5 Install the junction box by following the instructions provided by the manufacturer 6 Secure the metal mounting plate to the junction box using the 6 32 x pan head screws Both the mounting plate and the screws are provided 7 Attach cables to the back of the TLP Pro 300M see TLP Pro 300M Rear P...

Page 35: ...les 2 for the screws that secure the toothed clamping plates 5 If you are using a tether kit to deter theft one loop of the tether kit should be secured to a wall stud 6 Run cables to the installation site as required 7 Secure the metal mounting plate to the clamping plates using the 6 32 x 1 flat head screws The mounting plate clamping plates and screws are all provided As the screws turn they ti...

Page 36: ...le or Disable the DHCP Client see page 30 The Reset button is found on the rear panel see figure 3 C on page 6 Use Factory Firmware This mode is used to boot up the unit with factory installed firmware for a single power cycle if a firmware update fails or incompatibility issues arise with user loaded firmware Activation To start the Use Factory Firmware reset mode and replace firmware 1 Remove po...

Page 37: ...7 0 0 1 Sets the Domain name back to factory default Blank Reset to Factory Defaults This mode resets all IP settings and touchpanel settings including passwords to factory defaults and removes all configurations It allows you to start over with configuration and uploading NOTES The factory configured passwords for all accounts on this device have been set to the device serial number Passwords can...

Page 38: ...ficates require a passphrase that is created when the certificate is created If a passphrase is required you must enter that passphrase before uploading and applying the certificate These devices support standard OpenSSL certificate encodings such as pem Privacy enhanced Electronic Mail and der Distinguished Encoding Rules file types PEM file types are ASCII encoded and are the required format for...

Page 39: ...ntication for the TouchLink Pro control systems DER Distinguished Encoding Rules file types are binary encoded and can typically have several file extension variations such as crt and cer NOTE DER encoded files files with der crt or cer extensions that are encoded in DER binary format must be converted to a PEM encoded file type pem before being used for authentication DER encoded certificates mus...

Page 40: ...arranty does not apply if the fault has been caused by misuse improper handling care electrical or mechanical abuse abnormal operating conditions or if modifications were made to the product that were not authorized by Extron NOTE If a product is defective please call Extron and ask for an Application Engineer to receive an RA Return Authorization number This will begin the repair process USA 714 ...