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ARX 500/A106 and / A107 

RMA4 Replacement Script 

March 9, 2011 

Version 1.02 

Summary of Contents for Acopia ARX 500/A106

Page 1: ...ARX 500 A106 and ARX500 A107 RMA4 Replacement Script March 9 2011 Version 1 02 ...

Page 2: ... 1 Copyright 2010 F5 Networks Inc All rights reserved ARX500 Chassis Overview Front with Bezel ...

Page 3: ... ID LEDs to blink One on the front panel and one on the read baseboard see read panel description They both blink 14 times and then stop This is useful for locating the switch from the rear of the rack of systems 3 Reset button Reboots the switch 4 USB 2 0 port Is for field personnel access 5 NMI button Is unsupported 6 Video Port Allows for the attachment of a video monitor to the front of the ch...

Page 4: ...rs 2 Serial console connection RJ 45 Serial port for CLI access 3 Out of Band Management Port RJ 45 100 1000 Base T Ethernet copper 4 Client Server Port labeled Port 1 1 RJ 45 100 1000 Base T Ethernet copper port for client server traffic and in band management 5 Redundancy link Port RF 45 100 1000 Base T Ethernet copper port for the dedicated connection to a redundant HA peer ...

Page 5: ... important to work on the backup switch and not to do anything until the backup switch has been positively identified as powering off the active switch will cause a service outage Verify the identity of the backup switch for the Field Tech Step 1 Tag all cables Instruct the Field Tech to tag all cables Instruct the Field Tech to power down the unit and unplug the power cord at rear of unit Fig 1 S...

Page 6: ... 5 Copyright 2010 F5 Networks Inc All rights reserved ...

Page 7: ...rks Inc All rights reserved Step 3 Remove chassis Instruct the Field Tech to gently pull the unit out of the rack using the rack mount handles until the rail latch snaps into place and the rails reach full extension Fig 3 Fig 4 ...

Page 8: ...tep 4 Remove ARX 500 Chassis from rail kit Instruct the Field Tech to remove the ARX 500 chassis from the rail kit by locating the gold latches on either side of the rails and pull up on the end of the latch pointing toward the front of the unit Fig 4 Fig 5 ...

Page 9: ... 8 Copyright 2010 F5 Networks Inc All rights reserved Instruct the Field Tech to slide the ARX500 forward and then remove the chassis from the rail Fig 6 Fig 7 ...

Page 10: ...o slide the Replacement between the extended rails placing the locking tabs on each side of the chassis into the slot on the rail kit shown below Fig 8 Instruct the Field Tech to reach toward the back of the rail kit to release the locking tabs on either side of the rails and push the chassis partway into the rack Fig 9 ...

Page 11: ...ed Inform the Field Tech that a second green latch located behind the gold latch on the rails will also need to be lifted to fully recess the unit into the rack Fig 10 Instruct the Field Tech to replace the screws to secure the chassis to the rack Fig 11 ...

Page 12: ...he Field Tech to launch his favorite console application 5 Instruct the Field Tech to turn on the unit by pushing the Power Button 6 Ask the Field Technician to confirm that the tech is seeing the messages on the console application In the event the field technician gets no console output after starting the replacement chassis the tech should attempt to reboot it Step 7 Ensure Replacement Function...

Page 13: ...rights reserved Step 9 Initial Interview Process Software Restoration and Licensing Steps From this point on all steps are executed by the NSE Technician should be instructed to remain onsite just in case if he is needed for troubleshooting ...

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